외관

빌라 다이아나 발리 여행 후기

3.5 out of 5
빌라 다이아나 발리
Jalan. Kresna - Ulun Tanjung, Legian, Kuta, Legian, Bali

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 209개 이용 후기 중 71개" "
평점 8 - 좋아요. 209개 이용 후기 중 85개" "
평점 6 - 괜찮아요. 209개 이용 후기 중 34개" "
평점 4 - 별로예요. 209개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 209개 이용 후기 중 8개" "

8.2/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

Chris 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great peaceful villa not too far from the beach
Villa is very beautiful and peaceful. Staff and management were exceptional and dealt with all my issues. Wi-Fi is everywhere, even in the outside areas. Room was very comfortable.
답변 제공: Edy Artana - ECommerce 님, 2016년 10월 4일
Dear Chris, Warmest Greetings from Villa Diana Bali... Thank you for your review and sharing during your stay with us. We are happy to served you at Villa Diana Bali. We have informed to our staff if you are happy stayed with us. We hope we will see you again at our accommodation in your next visit to Bali. Thank you and have a nice day! Kind regards, Edy Artana E-Commerce Sales Consultant Villa Diana Bali

8/10 - 좋아요

eddy 님, kl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아늑한 공간, 프로모션, 친절한직원
아늑한 공간, 프로모션, 친절한직원, 해변이 걸어가기에는 좀 멀지만 괜찮은 리조트임

8/10 - 좋아요

Jenny 님, South Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 아담한 호텔..
중심가에서 좀 떨어져 있다는 것을 미리 알고가서 그런지 그리 멀게 느껴지진 않았다. 오히려 조용하고 좋았다. 지난번 발리 방문때 쿠타의 마사인에서 묶었던 나는, 이번 호텔에 아주 크게 만족한다. 마사인은 디아나발리보다 규모는 컸지만 너무 시끄럽고 동네 자체가 지저분해서 별로였다. 디아나발리는 마사인보다 저렴한 가격에 더 좋은 방을 쓸 수 있다. 직원들도 친절했고 아침식사도 괜찮았다. 사진에서보듯이 수영장도 이쁘고 전체적으로 잘 꾸며놓았다. 하지만 수영장이 작다는게 단점이긴하다.
답변 제공: Edy Artana - ECommerce 님, 2016년 10월 4일
Dear Jenny, Warmest Greetings from Villa Diana Bali... Thank you for your review and sharing during your stay with us. We are happy to served you at Villa Diana Bali. We have informed to our staff if you are happy stayed with us. We hope we will see you again at our accommodation in your next visit to Bali. Thank you and have a nice day! Kind regards, Edy Artana E-Commerce Sales Consultant Villa Diana Bali

8/10 - 좋아요

Mucheki

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bali visit
The stay was amazing, villa was good but the kitchen could be improved in terms of cleanliness and warm food storage. Staff was very welcoming and friendly
2020년 1월에 9박 숙박함
답변 제공: Ade Irma 님, 2020년 2월 21일
Dear Mr/Ms. Mucheki, Warmest Greetings from Villa Diana Bali... Thank you for you review to us and we are really appreciate it! :) we concern to improve our kitchen and more cleanliness to be better to the future. We really happy can served you at Villa Diana Bali with our services. It nice experience while you staying with us. We keep improve our services to make our guest enjoy stay with us and like their home... Hope will see you again at Villa Diana Bali... Have a nice day! Kind Regards, Villa Diana Bali Management

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스
Proximity to Kuta and Seminyak and yet quiet. Beautiful grounds
2020년 1월에 6박 숙박함
답변 제공: Ade Irma 님, 2020년 2월 21일
Dear Valuable Customer, Warmest Greetings from Villa Diana Bali... Thank you for you review to us and we are really appreciate it! :) We really happy can served you at Villa Diana Bali with our services. It nice experience while you staying with us. We keep improve our services to make our guest enjoy stay with us and like their home... Hope will see you again at Villa Diana Bali... Have a nice day! Kind Regards, Villa Diana Bali Management

8/10 - 좋아요

Deirdre

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Like a home away from home. Staff were excellent. 3 bedroom villa spacious. Villa Pool and main pool lovely. well maintained gardens. Would prefer buffet breakfast but alacarte still nice and tasty. A little away from beach and main drag. 15 min walk. But bluebird taxi only a few dollars to get you places
2020년 1월에 5박 숙박함
답변 제공: Ade Irma 님, 2020년 2월 21일
Dear Mr/Ms. Deirdre,, Warmest Greetings from Villa Diana Bali... Thank you for you review to us and we are really appreciate it! :) We really happy can served you at Villa Diana Bali with our services. It nice experience while you staying with us. We keep improve our services to make our guest enjoy stay with us and like their home... Hope will see you again at Villa Diana Bali... Have a nice day! Kind Regards, Villa Diana Bali Management

8/10 - 좋아요

Dean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
5 Day stay
Checked out this hotel a few months ago and booked 5 days for this trip,i was very surprised that this hotel was so quiet and the staff were also very helpful anytime i needed something. I would not hesitate to stay here again, i was in a suite room on the ground floor
2019년 11월에 5박 숙박함
답변 제공: Ade Irma 님, 2019년 11월 27일
Dear Mr/Ms. Dean, Thank you for your review , really nice to found you enjoy your stay with us , as mentioned we placed in nice spot location , that will make our guest easy to reach around , and thank you for your feedback , at the moment we are still refreshing our villa for whole side of building and equipment till we are confident to welcome you back on near forward. Ade Irma Villa Diana Bali

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 6박 숙박함
답변 제공: Ade Irma 님, 2019년 8월 21일
Dear Valuable Customer, Warmest Greetings from Villa Diana Bali... Thank you for you review to us and we are really appreciate it! :) . we hope it will be works. We really happy can served you at Villa Diana Bali with our services. We keep improve our services to make our guest enjoy stay with us and like their home... Hope will see you again at Villa Diana Bali... Have a nice day! Ade Irma Kind Regards, Villa Diana Bali Management

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
数日前に宿泊し、とても良いホテルだったので再度予約しました。 前回同様とてもスタッフは優しく、数日間だけ他のホテルに泊まっていたので、私のことを覚えてくれているスタッフも多く声をかけてくださいました。 前回と同じ部屋に泊まることは出来ませんでしたが、同じ作りの部屋で、私の好みの条件の部屋を選んでいただけました。 また誕生日も祝っていただけて、とても嬉しかったです。 私のバリの大部分の思い出は、このホテルのおかげで成り立っています。 バリに旅行する機会があれば、また何度でも泊まりたいと思うホテルでした。
2019년 7월에 2박 숙박함
답변 제공: Ade Irma 님, 2019년 7월 15일
Dear Valuable Customer, Warmest Greetings from Villa Diana Bali... Thank you for you review to us and we are really appreciate it! :) We really happy can served you at Villa Diana Bali with our services. It nice experience while you staying with us. We keep improve our services to make our guest enjoy stay with us and like their home... Hope will see you again at Villa Diana Bali... Have a nice day! Kind Regards, Villa Diana Bali Management

10/10 - 훌륭해요

Tsubasa 님, Japan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
プールの近くの部屋に希望をさせていただき、プールが目の前の部屋にしていただくことが出来ました。 施設の老朽化は少し目につきますが、今改善している最中なようです。 プールで泳いでいる人もあまりいなく、それが気にならない程コストパフォーマンスが良いホテルです。 スタッフもとても優しく接してくれます。 拙い英語でも、しっかりと耳を傾けて理解しようとしていただけます。 プールで泳いだ後のタオルの貸出や、バスマットも言えば貸していただけます。 私は辛いものが苦手でしたが、それを伝えると辛くないミーゴレンを作っていただくことも出来ました。 施設の目の前の川の反対側には洗濯物を有料で洗っていただけるお店もあります。 猫がたまに擦り寄ってきてとても可愛いです。 またバリに行く際には利用したいととても思うホテルでした。
2019년 7월에 3박 숙박함
답변 제공: Ade Irma 님, 2019년 7월 15일
Dear Mr/Ms. Tsubasa, Warmest Greetings from Villa Diana Bali... Thank you for you review to us and we are really appreciate it! :) We really happy can served you at Villa Diana Bali with our services. We keep improve our services to make our guest enjoy stay with us and like their home... Hope will see you again at Villa Diana Bali... Have a nice day! Kind Regards, Villa Diana Bali Management

10/10 - 훌륭해요

Ellaine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 2박 숙박함
답변 제공: Ade Irma 님, 2019년 6월 28일
Dear Mr/Ms. Ellaine , Warmest Greetings from Villa Diana Bali... Thank you for you review to us and we are really appreciate it! :) We really happy can served you at Villa Diana Bali with our services. It nice experience while you staying with us. We keep improve our services to make our guest enjoy stay with us and like their home... Hope will see you again at Villa Diana Bali... Have a nice day! Kind Regards, Ade Irma Villa Diana Bali Management

8/10 - 좋아요

ERI 님, 大阪

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
コスパが良く スタッフも優しくて居心地の良いvillaです。プールは透明でなくて綺麗とは言えず 入りませんでした。雰囲気が良くスイートは値段の割に広くて良かった。朝食はブュッフェじゃなく 人数分作ってくれる方をおすすめします。
2019년 5월에 2박 숙박함
답변 제공: Ade Irma 님, 2019년 5월 16일
Dear Mr/Ms. Eri, Warmest Greetings from Villa Diana Bali... Thank you for you review to us and we are really appreciate it! :) We really happy can served you at Villa Diana Bali with our services. It nice experience while you staying with us. We keep improve our services to make our guest enjoy stay with us and like their home... Hope will see you again at Villa Diana Bali... Have a nice day! Kind Regards, Villa Diana Bali Management

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 4월에 1박 숙박함
답변 제공: Ade Irma 님, 2019년 5월 16일
Dear Valuable Customer, Warmest Greetings from Villa Diana Bali... Thank you for you review to us and we are really appreciate it! :) We really happy can served you at Villa Diana Bali with our services. It nice experience while you staying with us. We keep improve our services to make our guest enjoy stay with us and like their home... Hope will see you again at Villa Diana Bali... Have a nice day! Kind Regards, Villa Diana Bali Management

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice new discovery!
Staff are lovely, friendly and helpful. Pool area great, room a little tired, but for cost it’s 👍. Breakfast simple, but very adequate and always cooked well and tasty. Food from menu was great also. Quiet location, but close enough to walk to everything. Will be back. 🙏
2019년 3월에 10박 숙박함
답변 제공: Ade Irma 님, 2019년 4월 13일
Dear Mr/Ms. Susan, Warmest Greetings from Villa Diana Bali... Thank you for you review to us and we are really appreciate it! :) We really happy can served you at Villa Diana Bali with our services. It nice experience while you staying with us. We keep improve our services to make our guest enjoy stay with us and like their home... Hope will see you again at Villa Diana Bali... Have a nice day! Kind Regards, Ade Irma Villa Diana Bali Management

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
屋外のリビングダイニングと、3つのベッドルーム、それにプライベートプール・独立したキッチンスペースのあるvillaに宿泊しました。広々としたお部屋
2019년 2월에 5박 숙박함
답변 제공: Ade Irma 님, 2019년 4월 4일
Dear Valuable Customer, Warmest Greetings from Villa Diana Bali... Thank you for you review to us and we are really appreciate it! :) We really happy can served you at Villa Diana Bali with our services. We hope you will come again at our Villas, We keep improve our services to make our guest enjoy stay with us and like their home... Hope will see you again at Villa Diana Bali... Have a nice day! Kind Regards, Ade Irma Villa Diana Bali Management

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet and conveninet
The private villa was quiet and removed from nearby traffic, with a separate sitting area and smaller pool that was very peaceful. The hotel location was convenient to lots of local shopping, beaches and the airport, plus day trips. Room was spacious and the bed was comfortable. Staff was helpful with bags and requests and the provided breakfast was good. Overall very good and easy stay.
2019년 1월에 3박 숙박함
답변 제공: Ade Irma 님, 2019년 4월 4일
Dear Valuable Customer, Warmest Greetings from Villa Diana Bali... Thank you for you review to us and we are really appreciate it! :) We really happy can served you at Villa Diana Bali with our services we keep improve our services to make our guest enjoy stay with us and like their home... Hope will see you again at Villa Diana Bali... Have a nice day! Kind Regards, Ade Irma Villa Diana Bali Management

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don't do it to yourself
Room was dirty, bed was uncomfortable.
2018년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice villa, but smell not good in the room, seems room has been empty for quite a while. Breakfast is terrible.
2018년 6월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 2박 숙박함

8/10 - 좋아요

gaurav 님, sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place with great price, close to restaurant 24 hours
2018년 10월에 3박 숙박함

8/10 - 좋아요

G.T 님, Devon, England

좋아요: 직원 및 서비스, 객실의 편안함
Good value for money.
My room was ok and everything clean. The bathroom was not not great but again it was clean. Sheets & towels were old. Pool area great. About a 20 minute walk to the beach , shops & restaurants. I stayed for 2 nights and for the price I paid, it was good value for money.
2018년 9월에 2박 숙박함

8/10 - 좋아요

Iain 님, New Plymouth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Honeymoon
We had a great time. The hotel is close to everything but far enough away that when you want to chill you can.
2018년 9월에 5박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Mittelmaß
Sehr freundliches Personal. Leider sinnd die guten Tage des Hotels vorbei. Es scheint, es wird keinerlei Aufwand mehr in den Erhalt der Zimmer investiert. Diese werden nur noch "abgewohnt". Eigentlich schade, da die Anlage sicherlich sehr gut war.
2018년 9월에 2박 숙박함

6/10 - 괜찮아요

darren 님, aussie

좋아요: 직원 및 서비스
별로예요: 청결 상태
Definitely wasn’t close to beach
I had booked deluxe room when got there put up top room 401 maybe because was big room they think it’s deluxe room was older ran down room the rooms in 600 bottom near pool where mordern shouldn’t Be deluxe room and to say 10 minutes walk beach totally wrong need bike get there all up I wasn’t happy my room at all since payed more then standard room I travel bali a lot lst last night this motel
2018년 6월에 13박 숙박함

4/10 - 별로예요

Leona

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disgusting nightmare experience
It's not accurate to the photo. Room smells extremely stinky and moldy. I couldn't breathe properly. I opened the door to refresh the air but then a bunch of mosquitoes came in and there's no mosquito net or screen door. So I ran down to store and get incense sticks and candles but the smell didn't go away untill I check out. Bed mattress, blanket and pillows are cheap crap. Next morning I littalally got sick by breathing moldy toxic air(my throat was swollen and my nose was nearly bleeding) and I got strong shoulders pain cause of the crappy bed. Amenity is lame. There's no floor mat, no hand towel, no shampoo, not even a single soup they provide. No toilet bidet and flusgh was too weak easy to block. Had to buy my own shower product. Breakfast was lame and poor taste. Also I used their laundry service they charged 5times more than other places and you know what? It came out all stained and partly bleached! Wish I am joking now but sadly that's all true as I got photos of it. It was the most disgusting nightmare experience of my 12 years of world travel. This place is not even cheap place and they raised double price cause it was ramadan holiday. The only good thing of this place is the kind staffs. They were doing their best to sort out the problems as much as they can. But it's not about the staffs. It's about the stinge owner who don't want to improve any quality of the property. This is a huge scam. Do your best to avoid this place or at least the room #502 suit.
2018년 6월에 2박 숙박함

10/10 - 훌륭해요

Ms. Ollie Phillipena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxing stay
Location quite and close walking distance to shops and if you like to exercise it was pleasant walk to the beach What I loved about Villa Diana was it was a small number of rooms/villas relaxing and intimate complex my room was a few steps from the swimming pool. The staff was very welcoming and accommodating. A couple of Ideas for improvement as I see it. 1. A few extra power point in the room to charge phones iPads laptops etc 2. To access the pool in the heat of the day maybe have cover or sails over part of the pool to provide shade as not everyone likes to swim in the hot sun. This will cater for everyone’s needs.
답변 제공: Mirah 님, 2018년 4월 3일
Dear Mrs.Ollie, Warmest greeting from Villa Diana Bali Legian :) We would like to say thank you for your kindly attention to us. We will considered your review as our feed back and your good idea are very most appreciated. We are looking forward for your stay at the next future. Once again thank you and was nice to assist you during your stay here. Have a nice day. Best Regards, Mirah Sales Executive of Villa Diana Bali.

8/10 - 좋아요

mii 님, 日本

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
笑顔の素敵なスタッフ
まずホテルに着いた際、スタッフさんが私たちに気づき、すごく感じの良いお出迎えでした。 部屋も広く、エアコンもスイッチが入っていて、とても心地よかったです。 朝食は、トーストやナシゴレンなど4種類から選べるメニューで、私はナシゴレンを選びましたが非常に美味しかったです。 部屋にドライヤーは置いてなかったので、ロビーで聞いてみると、貸していただけました。 空港までの送迎サービス有となってましたが、事前にホテルへメールしましたが返答なく、当然送迎もなかったので、実費でタクシーに乗りホテルへ向かいました。
2018년 3월에 2박 숙박함
답변 제공: Mirah 님, 2018년 3월 29일
貴重な貴重な顧客、 Villa Diana Baliの温かいご挨拶。 まず最初に、フィードバック・レビューをいただきありがとうございます。 しかし、私たちはサービスを改善する必要があります。 先日、空港のピックアップで何が起こったのか、お詫び申し上げます。 次回はもっと注意を払い、もっと注意を払うつもりです。 もう一度あなたに感謝し、次の未来にあなたの滞在を楽しみにしています。 あなたに相応しい一日を過ごしてください Best Regards, Mirah Sales Executive Villa Diana Bali

10/10 - 훌륭해요

wassy 님, kanagawa, japan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
good hotel! very cozy hotel life!
賑やかレギャンストリートから少し離れた居心地よいヴィラ! 穏やかに過ごせるホテル! スタッフ対応はよく、日本の方でも、ひとり旅でも不安なく穏やかに過ごせます。 もし、困り事や問題があるときは、スタッフに相談をください。 部屋は… 部屋によってお湯がダウンすることやお湯が出てくるまで数分かかることも…。 私はルームチェンジで対処していただきました! 洗面の水圧が強く、排水が悪いため、洗面まわりは水浸しになることもありますが、タオル使用してタオルのチェンジもしてくれます。 私は一階のプールサイドのデラックスルームがお気に入り! でも、一階は蟻が多いかな。 部屋の至るところに蟻が侵入してきましたが、マスキングテープで塞いで、フロントからスプレー借りてクリーンアップ! 一階は甘いものを置きっぱなししないほうがいいかも? 蚊はまあまあいます。虫除けはあったほうがよいと思います。 エステは委託なのか?部屋やプールサイドのデイベッドでできます! かなりリーズナブル!(150000IDR) 気持ちいいですよ! メニューはバリニーズやトラディショナル、リフレやクリームバスまであります。 組み合わせできるので、贅沢なひとときを過ごしてみてください! おすすめです! 朝食は…ミーゴレンやナシゴレン、パン、シリアル、日替わりのチキンフライやバナナフライ、グリルトマト、野菜炒めなど。 卵料理はスクランブルや目玉焼き、オムレツなど好みをリクエストして焼いてくれます! スタッフの腕前次第ですが、頑張って焼いてくれます! ドリンクはジュース、紅茶とインスタントコーヒーのみ! 朝食付きで泊まっても問題なく楽しめます! 近くに美味しいカフェもあります! かなり良いですよ! カフェでモーニングもかなりオススメです♪ コーヒーはシングルオリジンよりも、アメリカーノやラテがオススメ! インドネシアコーヒーを楽しめます! あっ、ケーキも美味しいです。 少しの区間(約100m)、暗い夜道を歩くのは不安ですが…レギャンストリートのビンタンマーケットまで徒歩圏内! 少し離れていますがビーチまで歩いて行けます! ダブルシックスビーチよりもスミニャックのビーチのほうがオススメかな! スミニャックの繁華街もビンタンマーケット先なので、充分に散策を楽しめます。 1泊2泊よりも3泊4泊以上がオススメ! とてもよいホテルです! あっ、ちなみに5泊〜空港の無料送迎あります。
2018년 2월에 6박 숙박함
답변 제공: Mirah 님, 2018년 2월 14일
親切な和歌山さん、 ヴィラダイアナバリの温かいご挨拶 私たちはあなたの親切な注意と私たちの財産への良いレビューに感謝したいと思います。 私たちは本当にあなたが私たちの別荘で楽しい時間を過ごしたことを嬉しく思っています。 しかし、私たちは、Villa Diana Baliでの滞在中に起こっていた不便な問題を申し訳なく思っています。 私たちはまだサービスを改善する必要があります。 私たちはあなたの滞在を楽しみにしていて、近い将来にあなたをもう一度見に戻ってくれてうれしかったです。 ありがとう。良い一日を。 宜しくお願いします、 Villa Diana Baliの代わりにMirah

10/10 - 훌륭해요

Simone 님, Perth

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Fantastic staff
Was very pleasantly surprised at how lovely Billa Diana was. For a 3 star hotel it was fantastic. The staff couldn’t do enough for me. The aircon was a little temperamental, but the staff were there fixing it in no time. Nothing was too much for them. The hotel is nice and small with great sized rooms. The grounds and the pool are great too. If your expecting a big banquet at breakfast, you will be dissapointed. There is traditional Bali food and the chef cooks eggs to your desire. There is plenty to eat and if it runs out the staff cook more. My family and I will be back in March to stay at one of the 3 bed villas. Thank you for a welcoming and fantastic stay.
2017년 12월에 7박 숙박함
답변 제공: Edy 님, 2018년 1월 8일
Dear Simone, Warmest Greetings from Villa Diana Bali... Thank you for your review to us! :) We are very happy can served you at Villa Diana Bali. Our staff happy served you :) Hope will see you again at Villa Diana Bali! Kind Regards, Edy

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Skabbigt rum med trevlig personal
Hade myror i rummet första dagen som hotellpersonalen fick döda. Sängkläderna var svettiga och blodiga. Vid byte av sängkläder var de nya vi fick i liknande skick. Väldigt trevlig personal som hjälpte oss med alla frågor som fanns, bland annat att hyra mopeder.
2017년 12월에 3박 숙박함
답변 제공: Edy 님, 2018년 1월 8일
Dear Valuable Guest, Warmest Greetings from Villa Diana Bali... Thank you for your review to us and we are appreciate it! We already informed to our related department and now we already fixed it. Hope will see you again at Villa Diana Bali! Kind Regards, Edy

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Hotelli sijaitsi hiljaisella alueella, muttaku kuitenkin lähellä rantaa. Hotellihuone oli siisti ja henkilökunta todella ystävällisiä. Huoneen lakanat ja pyyhkeet olivat puhtainakin likaisen näköisiä ja niissä oli läikkiä. Aamupala oli ihan ok.
2017년 12월에 6박 숙박함
답변 제공: Edy 님, 2018년 1월 8일
Dear Valuable Customer, Warmest Greetings from Villa Diana Bali... Thank you for your review to us and we are appreciate it! :) We are happy can served you at Villa Diana Bali and our staff was happy can served you. Hope will see you again! Kind Regards, Edy

10/10 - 훌륭해요

しい 님, poolview

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
静かで広々のんびり
スウィートタイプの2Fの部屋に宿泊しました。 広々快適でバスタブもあります。 バルコニーも広くテーブル、チェア2脚、ベッドタイプの2人掛けソファがあり、バスタオルを広げた状態で干せるラックがあり便利でした。 小さな冷蔵庫がありドリンク(有料)が入っているので、持ち込みをされる際は容量に注意です。 スタッフも穏やかで明るく挨拶をされる方々で親切です。 部屋の難点は、スリッパがないことと、流れの弱い川のそばということもあってか蚊がいます。蚊取り線香は常備されていませんでした。 周辺はワルンやコンビニやランドリー屋が近くに点在しており、小さなスーパーマーケットもありますが、ショッピングなどを楽しめるようなお店がある通りに行くには歩きでは少々大変かもしれません。 出国までの滞在でしたので宿泊しておりませんので、お食事に関してはわかりません。 相対的に快適でしたので、次回はゆっくり宿泊したいと思います。 ホテルは川沿いにありますが、現在道路を建設中で砂利のデコボコ道でしたが、舗装されれば道幅も広いので車も楽に通れるとおもいます。ホテルの所在地地図が、Hotels.comさんでは誤っており1本隣の通りを表記していますのでご注意ください。
2017년 11월에 1박 숙박함
답변 제공: Ardi Redika 님, 2017년 12월 14일
Dear Valuable Guest, Warmest Greetings from Villa Diana Bali... Thank you for your review to us, we are appreciate it! :) We are happy can served you at Villa Diana Bali and we informed to our staff that you are happy stay with us. Hope will see you again at our accommodation! :) We are looking forward for your next stay! Kind regards, Edy

4/10 - 별로예요

Terri 님, Perth western Australia

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Quiet
Staff that were there were very obliging and apologetic but bed linen very stained, bath towels suppose to be white but not should be used for rags. No chef for evening meals as free meal for 2 on booking and some menu items not available, orange juice so watered down it was disgusting, dirty table clothes, algae on some sides of pool.
2017년 10월에 5박 숙박함
답변 제공: Edy Artana 님, 2017년 11월 10일
Dear Terri, Warmest Greetings from Villa Diana Bali... Thank you for your review to us, we really appreciate it! In regards, we would like to inform you that we already informed to our related department and now it already fixed. Now we have some food and beverages for restaurant and room services. For cleaness also fixed. Hope will see you again at Villa Diana Bali...

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 객실의 편안함
günstiges Hotel ca 15 min vom Double Six Beach ent
Das Hotel macht auf den ersten Eindruck einen sehr guten Eindruck. Das Personal ist sehr freundlich und hilfsbereit. Die Einrichtung der Zimmer ist zweckgemäß jedoch abgewohnt. Die Zimmer bedürfen eines neuen Anstriches. Auch die Sauberkeit der Bettwäsche und der Tischdecken ist nicht optimal. Abhängig von der Belegung des Hotels wird das Frühstück a large carte oder in Buffetform angeboten.Das Hotel ist ruhig in einer Seitenstraße gelegen und ca. 15 Gehminuten vom Double Six Beach entfernt. Alles in allem haben wir 14 sehr schöne Tage in diesem Hotel verbracht. Ich würde dieses Hotel wieder buchen. Wer allerdings großen Wert auf Sauberkeit legt ist hier nicht gut aufgehoben.
2017년 9월에 14박 숙박함
답변 제공: Edy Artana 님, 2017년 10월 17일
Dear Valuable Guest, Warmest Greetings from Villa Diana Bali... Thank you for your review to us! We are happy can served you at Villa Diana Bali and we informed also to our staff that you happy stayed with us. We also pushed our management to maintenance the cleanes and all the room. Hope will see you again at Villa Diana Bali. Kind Regards, Edy

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great villa with great staff
Very nice place to stay, away from the hustle and bustle but still close enough to shopping and clubs and restaurants by taxi. Great rooms , staff and pool. Breakfast could be improved though
2017년 9월에 3박 숙박함
답변 제공: Edy Artana 님, 2017년 10월 17일
Dear Valuable Guest, Warmest Greetings from Villa Diana Bali... Thank you for your review to us. We are happy can served you at Villa Diana Bali and we informed to our staff that you happy stayed with us. We also inform to our management that improve the breakfast. Hope will see you again at Villa Diana Bali. Kind Regards, Edy

8/10 - 좋아요

james 님, England

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Lovely rooms and pool,staff always very helpful. Had a couple of problems with the aircon which were attended to and fixed straight away. Thumbs up to the maintenance crew. Excellent WiFi throughout the complex. 3rd time I've stayed here.
2017년 9월에 5박 숙박함
답변 제공: Edy Artana 님, 2017년 10월 3일
Dear James, Warmest Greetings from Villa Diana Bali.. Thank you for your review to us and we are happy can served you at Villa Diana Bali. We keep improve our services to improve the quality... Hope we will see you again at Villa Diana Bali...

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, but a little bit hard to find due to a terrible road. However, it is in the centre of tourism in Seminyak but you find peace. The staff is very friendly and you get help whenever you need it. The pool is really good, you swim there with joy. All in all, a great stay.
2017년 9월에 4박 숙박함
답변 제공: Edy Artana 님, 2017년 9월 28일
Dear Valuable Guest, Warmest Greetings from Villa Diana Bali... Thank you for your review! We are very happy can served you at Villa Diana Bali. We informed to our staff that you are happy stay with us.. We keep improve our quality of service for our guests...Hope will see you again at Villa Diana Bali...

8/10 - 좋아요

Julie 님, Adelaide

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely, quiet hotel. Nice size room, clean, lovely gardens and pool. Breakfast was nice. Not far, 5 minute walk to shops, restaurants
2017년 7월에 6박 숙박함
답변 제공: Edy Artana 님, 2017년 9월 28일
Dear Valuable Guest, Warmest Greetings from Villa Diana Bali... Thank you for your review! We are very happy can served you at Villa Diana Bali. We informed to our staff that you are happy stay with us.. We keep improve our quality of service for our guests...Hope will see you again at Villa Diana Bali...

6/10 - 괜찮아요

Lee

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Nice grounds - slightly neglected rooms
Mix bag this one. The grounds are very nice including the pool. Staff are nice and friendly. The rooms need a serious update though. Linen is old and looks like it's been going through the hot wash since the 80s. Very dusty rooms that haven't been cleaned properly (no idea what the cleaners were doing every day). The shower head barely reached my chest so had to squat in the shower to wash my hair. The hotel is near the river so make sure you have insect repellant. It's ok but it really needs a good clean, fresh linen and a bit of care to make it passable.
2017년 7월에 7박 숙박함
답변 제공: Ardi Redika 님, 2017년 9월 28일
Dear Lee, Warmest Greetings from Villa Diana Bali... Thank you for your review to us! In regards, we already informed to our related department for this case and now it already fixed. Hope will see you again at Villa Diana Bali... Kind Regards, Edy

8/10 - 좋아요

Gina 님, NZ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Peaceful and relaxing stay
Absolutely loved our 2 bedroom villa with a private pool which gave us privacy to relax and swim anytime. The staff were outstanding and were so pleasant to deal with.
2017년 6월에 4박 숙박함
답변 제공: Edy Artana 님, 2017년 7월 19일
Dear Gina, Warmest Greetings from Villa Diana Bali... Thank you for stayed with us... we are very happy can served you at Villa Diana Bali... We informed to our staff if you are happy stayed with us! Hope will see you again at Villa Diana Bali...

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Hyggeligt med sødt personale
Stedet er super hyggeligt med ekstremt smilende og hjælpsomt personale. Værelset var dog ikke så rent igen, sengetøjet/toilettet. Morgenmad var enormt god, har man inklusiv breakfast, så får man utrolig meget - lige så meget man kan spise. Pool området var fint, dog kold pool.
2017년 6월에 2박 숙박함
답변 제공: Ardi Redika 님, 2017년 7월 19일
Dear Valuable Guest, Warmest Greetings from Villa Diana Bali... Thank you for stayed with us... we are very happy can served you at Villa Diana Bali... We already fix the cleaness now and hope you will come and stay with us again in your next visit to Bali... We also informed to our staff if you are happy stayed with us! Hope will see you again at Villa Diana Bali...

4/10 - 별로예요

Elena 님, Bulgaria

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We didn't received what we paid about
I am very disappointed from the service I received from both the hotel and the booking agent. I made my reservation and paid for it almost 3 months ago and when I arrived I didn't received the room that I had paid for- the deluxe one, but pushed in the standart one - everywhere ( expedia, booking, the official site of the hotel) are properly given one and the same pictures of the deluxe room so there wasn't any way to make mistake in recognizing it. After 30 min. discussion with the receptionist he kindly explained us that they sell both standard and deluxe room on the same price and our room was OK ( I paid extra for the deluxe one), meanwhile I saw from outside 2 free (empty and cleaned) rooms which looked almost the same as on your pictures for deluxe room and asked to change my room but the receptionist couldn't because he expected guests in one of the room (and they have paid for exactly for that type room) and he doubted if he could give us the 2nd one...We tried to receive our money back and just to take the risk to go in another hotel, but they couldn't do that due to the fact that our reservation is via Expedia.com. I asked when will be a deluxe room available, but the 1st possible date is almost when we( me and my boyfriend) leave...Finally after praying (literally praying and begging) I received the 2nd free room on the 1st level, but even this room is far from the deluxe one-For the whole situation I sent an e-mail to expedia and I still don't have any feedback
Amortised
towels in our room
Cobwebs and spiders
hair in the cleaned bath siphon

6/10 - 괜찮아요

Lee 님, Wakefield

좋아요: 직원 및 서비스
GOOD BUT NOT GREAT
Stayed for 6 nights. It was pretty quiet and seemed less than half full. The hotel is on a back road and not near to anywhere. It takes about 10 minutes to get to where you want to be. The rooms on the top floor have a shower problem. I asked 4 times in the first day to look at it and fix it. Workmen went up to my room but without tools, so nothing ever happened. Water pressure and temperature are a big problem. The swimming pool shower in comparision is amazing. I think the more expensive rooms dont have this problem. Also, the towels are very old and break apart when drying. Swimming pool, staff and breakfast were good. I enjoyed my stay here but next time Id be looking for something else as there are so many places to stay.

4/10 - 별로예요

Amanda 님, F

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Accommodating staff but facilities not great
We stayed in a 3 bedroom villa (Villa 1). The staff were so friendly and accommodating. The villa itself wasn't so great. Out of 3 toilets, one didn't flush from day one and another one only flushed sometimes. It was very inconvenient having only 1 toilet between 7 people. Both my daughters rooms had stained sheets on the bed quite often but the staff were happy to change them each time we asked. The shower in the upstairs bathroom had very poor water pressure and for some reason, only had 'bursts' of warm water otherwise the water was continuously cold (I know it's hot there but when you got out of the pool at night, a warm shower would have been nice). I ended up using the outdoor shower in my daughters room most of the time as that had hot water. Out of the 3 bedrooms, 2 smelt like mould which was quite gross. My sisters booked a room in the hotel part and had to scrub the shower and bedroom wall, as well as clean the A/C to remove the mould. To be honest, the cleanliness of the facilities were far from great! I also found that there wasn't much within walking distance and a number of taxi drivers had no idea where it was. One taxi driver just kept driving til we told him to let us out at Seminyak Square and we had to get another taxi back to the villa (total fare cost for that was around $10 AUD....expensive for Bali cabs). The only thing this Place had going for it was the staff. For the AUD $3000 it cost us to stay there, the facilities were very disappointing.

6/10 - 괜찮아요

실제 이용하신 고객

Sensation très nette que le fait d'une réservation "Internet/Expedia" a joué sur le fait que nous ayons eu une chambre d'angle avec un petit balcon inexploitable. L'hôtel était loin d'être complet et les autres clients présents étaient tous en RdC, avec terrasse(et non plus balcon) directement autour de la piscine. Salle de bains avec store cassé, très gênant car quand vous sortez du bains, (chambre en angle) les voisins ont vu directement sur ce qui se passe. Après réclamation, le personnel est venu tirer sur les lames et ont descendu le store de moitié ! Sinon, personnel discret, petit déjeuner soft mais correct, chambre correcte.

8/10 - 좋아요

FH 님, Msia

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Hotel got nice pool view
Facilities and cleaniless a bit unsatisfied, water in the toilet n during shower taste so weird. Overall ok worth money to stay.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Tricia 님, Victoria, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff were fantastic only to willing to please.
Situated in quite area, within walking distance to most things, lovely garden and nice breakfast they make great coffee.

6/10 - 괜찮아요

Bruce

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Villa was adequate apart from mattresses in the 2 rooms I had. Mattresses old innerspring type ( very old ) Musty smell, very uncomfortable. I could feel individual springs in my back .

8/10 - 좋아요

Dan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함