실내 수영장, 일광욕 의자

슬립 인 앤드 스위트 로럴 여행 후기

2.5 out of 5
슬립 인 앤드 스위트 로럴
10127 Washington Blvd, Laurel, MD

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 988개 이용 후기 중 268개" "
평점 8 - 좋아요. 988개 이용 후기 중 294개" "
평점 6 - 괜찮아요. 988개 이용 후기 중 182개" "
평점 4 - 별로예요. 988개 이용 후기 중 115개" "
평점 2 - 너무 별로예요. 988개 이용 후기 중 129개" "

7.2/10

청결 상태

7.6/10

직원 및 서비스

6.2/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

6/10 - 괜찮아요

yeenhee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
금연
숙박은 불편함이 없어요 그러나 금연 구역인데 복도에서 담배냄새가 심했었요
2017년 11월에 5박 숙박함

4/10 - 별로예요

Sasha

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room and interior of building was for the most part cared for. The elevator floor was the main elevator and was visibly dirty our entire stay, 3 nights... same dirt and spills. We did not see any bed bugs or roaches as we read in Google reviews... you have to read those as well, not just Expedia's and search Google pictures from individuals. The pictures are quite deceiving otherwise. We learned the hard way. Outside there was trash across the property, the parking lot and grounds were trashed. The 2 VERY specific reasons for chosing this location was for the indoor pool, which was closed and as evident by the color of the water, it had been closed for long time (a well lit pond)... and the "breakfast"... do it yourself waffles and very hard boiled eggs EVERY morning. We chose it for those 2 amenities, knowing we would have to drive a little further to spend time with our family who live in the area... complete disappointment for the whole family especially my young son. As for staff, not one smiled or was approachable, not one person cared about how our stay was, clearly as no one asked. We left our initial feedback of our check-in and did not hear from anyone, specifically the manager, in regard to our disappointment. Quite honestly, we were booked and paid for 3 nights and were fearful to stir up any trouble/concerns as we feared retaliation.
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

LAURA

연인과의 여행
The stay served its purpose. I requested new sheets for when I was out during the day and came back to no new sheets and within 5 mins of being back the maid knocked on the door for room service (new bedding) and I was like well, not now that I’m back after being out for 7 hours. The hallways smelled a bit of smoke and the facilities were well worn
2024년 3월에 2박 숙박함

4/10 - 별로예요

Maribeth

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Smelled like smoke everywhere even though they say it’s a no smoking facility.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Julio 님, Bronx

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

April 님, Rochester

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

April 님, Rochester

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
It was great the pool was down which was a disappointment I kind of went there for the pool but it was a great stay
2024년 2월에 3박 숙박함

4/10 - 별로예요

kanchani

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Ann

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The customer service was great.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Keyausha

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Frandy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: KKShah 님, 2024년 1월 31일
Good Morning Frandy,Thanks for your review.We are happy that you enjoy your stay at our hotel.Please visit us again when ever you are in the area.General Manager

8/10 - 좋아요

Donald

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Roaches in the room
2024년 1월에 1박 숙박함
답변 제공: sd 님, 2024년 1월 19일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 - 별로예요

Omolola

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I didn't lile hiw they whole hotels smelled lole cigarettes and weed
2023년 12월에 2박 숙박함
답변 제공: sd 님, 2024년 1월 9일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Frandy

2023년 12월에 1박 숙박함
답변 제공: KKShah 님, 2024년 1월 31일
Good Morning Frandy,Thanks for your review and we are happy to note that you enjoy your stay at our hotel.we will be happy to serve you again when ever you are in the area.General Manager

10/10 - 훌륭해요

Frandy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: KKShah 님, 2024년 1월 31일
Good Morning Frandy,Thanks for your review.We are happy that you enjoy your stay at our hotel.Please visit us again when ever you are in the area.General Manager

8/10 - 좋아요

Annette 님, West Orange

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Nice front desk staff, sink in bathroom cracked, toliet doesnt flush right had to flush it numerous times. C cy
2023년 12월에 1박 숙박함
답변 제공: sd 님, 2023년 12월 30일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 - 좋아요

Piyush

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: sd 님, 2023년 12월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Mariam

2023년 12월에 2박 숙박함
답변 제공: sd 님, 2023년 12월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2/10 - 너무 별로예요

Leshell

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property has Rude management, they don’t know how to talk to people. Very rude and nasty. I recommend that no one stays here
2023년 12월에 1박 숙박함
답변 제공: sd 님, 2023년 12월 25일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2/10 - 너무 별로예요

Lyric

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The people that work here are rude
2023년 12월에 1박 숙박함
답변 제공: sd 님, 2023년 12월 25일
ApologyThank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Leshell

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff at the front desk are rude. They need to brush up on customer service
2023년 12월에 1박 숙박함
답변 제공: sd 님, 2023년 12월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Homeyra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: sd 님, 2023년 12월 24일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

Carolee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: sd 님, 2023년 12월 23일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to doeverything possible to create an enjoyable experience for each of our guests. We hope to see you againsoon!

10/10 - 훌륭해요

Frandy

2023년 12월에 1박 숙박함
답변 제공: sd 님, 2023년 12월 23일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to doeverything possible to create an enjoyable experience for each of our guests. We hope to see you againsoon!

8/10 - 좋아요

Kwame

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Stay but Be Cautious
Staff is excellent and tremendous. Very kind and friendly. The room however has some minor issues. Small toilet (like sitting on a bucket). A hint of cigarette aroma purifies the property. Thin walls (if you know what I mean)
2023년 12월에 3박 숙박함
답변 제공: sd 님, 2023년 12월 23일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to doeverything possible to create an enjoyable experience for each of our guests. We hope to see you againsoon!

10/10 - 훌륭해요

Manuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: sd 님, 2023년 12월 23일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to doeverything possible to create an enjoyable experience for each of our guests. We hope to see you againsoon!

6/10 - 괜찮아요

Jamar

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 5박 숙박함
답변 제공: SD 님, 2023년 12월 13일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 - 너무 별로예요

Fay

별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was very dirty dingy looking inside and very very noisy, the location was not as expected. Did not even stay cancel after checking the old modernated room that was enough. Thanks but no thanks .
2023년 12월에 1박 숙박함
답변 제공: SD 님, 2023년 12월 13일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Kevin

2023년 12월에 1박 숙박함
답변 제공: SD 님, 2023년 12월 13일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 - 좋아요

Al

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: SD 님, 2023년 12월 13일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 - 좋아요

Jackeline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: SD 님, 2023년 12월 13일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 - 좋아요

Sebastien

2023년 12월에 1박 숙박함
답변 제공: SD 님, 2023년 12월 13일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4/10 - 별로예요

실제 이용하신 고객

단체 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Horrible condition
The only redeeming factor of this place was a clean, comfortable bed. The property is dirty and disgusting.
2023년 11월에 1박 숙박함
답변 제공: SD 님, 2023년 12월 13일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Victor 님, East Brunswick

출장 여행
Needs updating. Desk chair and carpet had lots of stains. Breakfast looked nothing like online.
2023년 12월에 1박 숙박함
답변 제공: SD 님, 2023년 12월 13일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 - 너무 별로예요

Pamela

좋아요: 직원 및 서비스
별로예요: 청결 상태
Have roaches and and mold
2023년 11월에 1박 숙박함
답변 제공: sd 님, 2023년 12월 5일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Michelle

2023년 12월에 2박 숙박함
답변 제공: sd 님, 2023년 12월 25일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

Charles

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel and staff were great. Hotel could use an update. Surrounding area very run down. Could use more breakfast options. But overall great value.
2023년 12월에 2박 숙박함
답변 제공: sd 님, 2023년 12월 5일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 - 별로예요

Stephen 님, Greenvale

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Smell thru hallway and elevator, not as what expected
2023년 12월에 1박 숙박함
답변 제공: sd 님, 2023년 12월 5일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

abiola

2023년 11월에 3박 숙박함
답변 제공: sd 님, 2023년 12월 5일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 - 괜찮아요

Kevin

가족 여행
It was ok. We would come back if needed.
My family of 4 adults stayed at the hotel for 2 weeks. While we do a lot of excursions and are not in our hotel besides sleeping, it was an ok experience. With the legalization of CBD, I do feel that a good portion of guests used it and other tobacco products recreationally and did it often, so the hotel constantly had that aroma...Most of my family have allergies and while the hotel mentions smoke free, it affected us. Housekeeping did what they could given the state the hotel is in...nothing bad parse but there are some things you can't control with the resources you are given. They kept things clean and stocked. That being said, there is an issue with unwelcomed 'insects' that need to be addressed. The hotel appeared to be doing small renovations through out and staffing seems a little understaffed given the size of the hotel. Public spaces could be be better. Breakfast in the photo are more glamourous than what was presented: Waffles, cold cereal, yogurt and apples were available daily but after 2 weeks of the same thing, it get's boring. Coffee is a super-automatic brewing system and was not desirable so all you coffee lovers, I would recommend buying your own brew or fresh brew in your room. Orange juice, Apple juice, milk (for cereal) and water were available most of the time. Generally a good neighborhood; we felt safe. It was a centralized location for our needs. Overall, it served it's purpose and for the price we paid (it was CHEAP!), we'll come back if needed.
2023년 11월에 14박 숙박함
답변 제공: sd 님, 2023년 12월 5일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Ahmed

2023년 11월에 1박 숙박함
답변 제공: sd 님, 2023년 12월 23일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to doeverything possible to create an enjoyable experience for each of our guests. We hope to see you againsoon!

10/10 - 훌륭해요

Walter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and safe location
2023년 11월에 1박 숙박함
답변 제공: sd 님, 2023년 11월 29일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

maximino

2023년 11월에 1박 숙박함
답변 제공: sd 님, 2023년 12월 23일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to doeverything possible to create an enjoyable experience for each of our guests. We hope to see you againsoon!

2/10 - 너무 별로예요

Amanda

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely disgusting. Broken artwork on wall beds and bathroom dirty, ice and soda machines broken staff no help
2023년 11월에 1박 숙박함
답변 제공: sd 님, 2023년 11월 29일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Tamika

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Everything was ok until I woke up to a vacuum hitting the walls and then roaches entering the room from under the door. Very disappointing.
2023년 11월에 1박 숙박함
답변 제공: sd 님, 2023년 11월 26일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

MIREYA 님, BELLEVILLE

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a family oriented spot , nice area
2023년 11월에 2박 숙박함
답변 제공: sd 님, 2023년 11월 24일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 - 너무 별로예요

Shane

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Roaches in the beds bugs around the room dead roaches in the bathroom and construction in the hallways
2023년 11월에 1박 숙박함
답변 제공: sd 님, 2023년 11월 24일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Leanne

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It could have been cleaner. Our coffee maker in room did not work at all. It was ok for just a 1 night stay.
2023년 11월에 1박 숙박함
답변 제공: sd 님, 2023년 11월 22일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

WILLIE

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Pleasant and relaxing. Breakfast was o.k., waffles, yogurt, and cold cereal. Also coffee and juices. I would stay again if coming this way.
2023년 11월에 7박 숙박함
답변 제공: sd 님, 2023년 11월 21일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 - 별로예요

Ericka

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room had mouse traps and the linens were dirty. I saw a roach in the bathroom. Will never stay here again.
2023년 11월에 2박 숙박함
답변 제공: sd 님, 2023년 11월 19일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.