스탠다드 스위트, 킹사이즈침대 1개, 주방 | 전용 주방 | 냉장고, 전자레인지, 오븐, 쿡탑

더 서미트 앳 그랜드 로키스 여행 후기

4 out of 5
더 서미트 앳 그랜드 로키스
901 Mountain Street, Canmore, AB

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 256개 이용 후기 중 83개" "
평점 8 - 좋아요. 256개 이용 후기 중 75개" "
평점 6 - 괜찮아요. 256개 이용 후기 중 46개" "
평점 4 - 별로예요. 256개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 256개 이용 후기 중 16개" "

7.6/10

청결 상태

7.0/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2017년 8월에 2박 숙박함
Thank your for your 4 star review. We look forward to seeing you the next time you are in the area.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
위치가 좋은 리조트
4층 펜트하우스 이용했는데 가격이 비싸지만 비수기라 쌌던 걸 감안하면 방은 아주 훌륭한 편입니다 마침 한국인 직원 분이 계셔서 더 편하게 이용했네요 ㅎㅎ

10/10 - 훌륭해요

Robyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
2020년 7월에 3박 숙박함
답변 제공: Front Desk 님, 2022년 4월 14일
Thank you Robyn! We hope to see you again.

10/10 - 훌륭해요

Amanda

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 2박 숙박함
답변 제공: Front Desk Team 님, 2022년 3월 11일
Hello Amanda, Thank you for staying with us. We hope to welcome you again in the future. Kind regards,

10/10 - 훌륭해요

Rodney 님, Lacombe

2022년 3월에 2박 숙박함

8/10 - 좋아요

Amber

좋아요: 청결 상태, 직원 및 서비스
2022년 2월에 5박 숙박함

6/10 - 괜찮아요

Andy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
parking at arrival was poorly communicated and did not give us actual parking stall number. hot tub pictured in ad was not there or accessible if it was somewhere. had to use one in the main pool area with kids running and yelling, jets did not work and was not hot. roads, sidewalks not cleared. room was ok. poor location of it however with view of the parking garage door. tv/box poorly set up in living room had to have arm extended straight up in order to change channels. 500 channels showing on guide but maybe 50 actually worked. had to figure out by selecting each one each time. couch very uncomfortable. Location of the building is central.
2022년 1월에 2박 숙박함
답변 제공: Front Desk Team 님, 2022년 1월 20일
While some things are out of our control, we sincerely appreciate the feedback to improve our services. In regards to the mentioned hot tub, they are exclusive to the penthouse units located on the 4th floor. None of the 1 bedroom units include a private hot tub.

10/10 - 훌륭해요

Brittany

아이를 동반한 가족 여행, 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The Summit was a perfect location for our Covid-friendly vacation with extended family. The space was massive, so we had lots of room for family members to spread out. The amenities could not be beat, and it would have been a perfectly fine vacation without even leaving the resort. That said, the location is perfect for exploring (we went to Banff, Lake Louise, and Mt. Norquay, plus around Canmore). Service is a bit weird since the suite is in a condo building, and there were a few issues with the cleaning, but nothing that really impacted our stay. The information we were sent before our no contact check in was thorough, though we discovered that some of the Covid precautions included in the email were not up to date with what the resort was following. Linens and dishes were in plentiful supply, and I'm glad to have packed our own laundry, dish soap, and toilet tissues as these generally didn't have a ton stocked up in the room. As far as the Banff area goes, this is hands down the best bang for your buck if you're looking for a luxurious but affordable stay for a group. This was our second time staying at The Summit and we'll be back again for sure!
2022년 1월에 5박 숙박함
답변 제공: Front Desk 님, 2022년 1월 10일
Thank you for your comprehensive feedback Brittany, great to hear you and your family enjoyed your stay! We look forward to welcoming you back again.

8/10 - 좋아요

Dawn

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
I really enjoy the hotels location and
2021년 12월에 2박 숙박함
답변 제공: Front Desk 님, 2021년 12월 7일
Thank you for taking time to review your stay with us Dawn! We appreciate your feedback.

2/10 - 너무 별로예요

Jay

2021년 11월에 3박 숙박함

8/10 - 좋아요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Summit at Grand Rockies
Great unit at The Summit. Only two things that were a deal breaker for me #1 you can hear almost everything outside from inside the unit, the first morning we were woke up by someone’s iPhone alarm clock at 7am going off on n the unit above us, we could clearly hear the ring and vibrate on the table the phone was sitting on. Every door that closed creates the loudest bang, there were a couple families surrounding the unit where we stayed and it was early morning of slamming doors and crying kids, no consideration for other guests who might be at the same hotel to relax (we left our kids at home so we could get some peace lol, backfired). #2 there was no TV in the bedroom, like I said we were there to relax and rejuvenate, so we needed up making the pullout couch in the living room which wasn’t so comfy, pretty lumpy actually, but it worked. The unit is beautiful though, Kitchen is perfect size. The bathroom is pretty small, could use some hooks aside from the towel rack, to hang up clothes and wet towels, I had to put my stuff on the back of the toilet or on top of the garbage can. The bedroom was super tiny, the bed frame is way too big for the room, the frame sticks out 5-6inches around the base, couldn’t close the door because it stuck out too far. My husband smashed his shin into the corner of the bed in the middle of the night navigating back from the washroom. The ease of checkin was self checkin which was great, all instructions were sent the day before.
2021년 11월에 2박 숙박함
답변 제공: Front Desk 님, 2021년 11월 9일
Thank you for such a comprehensive review Jamie, and really useful points about the hanging hooks for the bathroom. Hopefully you had a chance to relax despite the surrounding noise, and we hope to welcome you back again.

10/10 - 훌륭해요

Chyloe

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Everything was great the room it self was amazing and plenty of space for our family
2021년 10월에 2박 숙박함
답변 제공: Front Desk 님, 2021년 10월 30일
Amazing to hear!! Thank you for your review. Hope to see you again.

10/10 - 훌륭해요

Durriya

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
None
2021년 10월에 2박 숙박함
답변 제공: Front Desk 님, 2021년 10월 19일
Fantastic to see a 5/5 rating! Thank you

4/10 - 별로예요

Ismar

별로예요: 청결 상태, 직원 및 서비스
2021년 10월에 2박 숙박함

6/10 - 괜찮아요

Allison 님, Buena Park

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was beautiful. Wonderful stay. The actual building is kinda strange that the one building seems to be owned by 3 different companies. The front desk would not help us. We had to go down the street to the Georgetown inn to ask questions.
2021년 10월에 3박 숙박함
답변 제공: Front Desk 님, 2021년 10월 18일
Great to see you enjoyed your stay Allison! Yes our collection of apartments are called the "Summit at the Grande Rockies" and we manage these from just across the road at the Georgetown Inn or feel free to use the contact phone number provided.

8/10 - 좋아요

Kymberly

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The room and pool were amazing. The parkade could use better signage to find it from the outside and once inside it could be easier to find your assigned parking stall. Also, when we tried to find a luggage dolly, there were never any available. For the size of the suite we were in, a larger garbage bin would have been nice. Also there is no recycling container for cans and recycling.
2021년 10월에 2박 숙박함
답변 제공: Front Desk 님, 2021년 10월 5일
Thank you Kymberly, really useful points to hear that we'll look into further. Glad you enjoyed the penthouse!

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 2박 숙박함
답변 제공: Front Desk 님, 2021년 9월 14일
Thank you David for your positive review!

4/10 - 별로예요

dean

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The check in was weird. Had to check in at another property even though our front desk was open. The room was very nice however we were on the main floor. Our patio was in the parking lot and we had a maintenance truck parked in front of place from 8 am until 6 at night. We heard jack hammers going most of the day. The parkaid door was broken and could not us the underground parking. My wife and I don’t get holidays very often and finally go away and we’re looking forward to enjoying our day hiking and then relaxing on our balcony I requested. However that did not happen. We are leaving today. I stayed he before and had a good experience. I did not this time. Thanks
2021년 9월에 2박 숙박함
답변 제공: Front Desk 님, 2021년 9월 11일
Hi Dean, thank you for sharing your feedback. Your experience this time seems to be a little different from a previous stay as we only manage a few suites within the whole Grande Rockies building - hence the check in aross the road. We're sorry that this didn't live up to expectation, but do hope you'll plan another trip in the future.

6/10 - 괜찮아요

Pianran

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
The property was nice, has a high tech shower and king bed. The king bed was too big for the bedroom door to close though so it needs to be left open. Parking was confusing and although we were assigned a spot, it was taken when we got there so we had to find another spot to park in. Check in was confusing as the property is managed by 3 separate organizations. The codes we were provided for the pool and gym were not the correct ones. There was no grace period for checkout and we got knocking on our door right at 11 and the service staff was rude and demanded we leave right away as people were checking in at 3 (weird because we were given a check in time of 5). We only needed 5 more minutes to pack up so we didn't appreciate the lecture which took away time from us actually packing up. The TVs and the remote in the gym do not work. The slide in the pool and the hot tubs are really nice amenities. The property is also in a good location, within walking distance from many restaurants.
2021년 8월에 2박 숙박함
답변 제공: Front Desk Team 님, 2021년 9월 3일
Hello Pianran, Thank you for your feedback, we're sorry to hear your stay had some unfortunate complications. Know that we will follow up on the issues mentioned and will make changes to improve our services. We hope you still had a wonderful time in Canmore!

10/10 - 훌륭해요

Jeff N. 님, Calgary, Canada

좋아요: 청결 상태
Very happy with our stay!
Had a great stay, wonderful getaway in the mountains, loved the hot tub!!
2021년 2월에 2박 숙박함

10/10 - 훌륭해요

Matthew B.

좋아요: 청결 상태
Great property, thank you!
The property was great. Had pretty much anything we needed and we really enjoyed the hot tub and pool table. Only negative was that my wife and son got locked out taking the garbage to the bin and had to walk around. We would definitely stay here again.
2021년 3월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The apartment was clean but otherwise very disappointing. The view was terrible, looking out onto the side of the building and exhaust vents from the swimming pool. It was quite run down, worn furniture, missing cabinet doors, etc and the bed was very uncomfortable. We won’t be staying here again.
2021년 4월에 2박 숙박함
답변 제공: Front Desk Team 님, 2021년 4월 17일
Sorry to hear the room did not meet your expectations. We appreciate your honest feedback and know that we will use it to improve where we can!

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice ammenities but really cheaped out on the TV and floors were really scratched up. Electrical was poorly done with poorly placed outlets and switches for lights ( bedroom light switch was over by the front door). Shower doors dont close getting water on the floor and subsequent water damage to the flooring by shower. Great rain shower/ steam shower with radio though. Couch isnt very comfortable
2021년 4월에 2박 숙박함
답변 제공: Front Desk 님, 2021년 4월 11일
Thank you for your constructive points, we will look into the maintenance issues.

2/10 - 너무 별로예요

Cory

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible!!! elevator was out of service slider to room.had to come walk to the other side of the Parkade and front desk to try and find a luggage cart!which which was found,So I had to vary all the careeand go back all the way to our o and we never ever did see a luggage cart, Upon arrival the dishwasher was not empty it was full of dirty dishes second of all the corner cupboard for the Lazy Susan did not have any cupboard all the beds were uncomfortable I can understand a little with the pull out bed but the bed in the bedroom was worse so on this trip I had to sleep on a pull out bed when I had a full queen size bed to myself,When would you would pull out the hide a bed it seemed The the whole hide a bed would have came out flying at your head the it was horrible to pull out and it was horrible to put back in the floors were disgusting upon making The hide a bed sofa when putting it back together underneath the couch there were kids toys Cheerios and a wrapper for some sort of food and in the main bedroom they had a horrible bad that I don’t know what it sat on top of but whatever it was if you try to sit on your bed it would slide out from under you and you land on your butt none of the dressers or dresser drawers were washed out, And half the cutlery was dirty the washing machine stunk and we found let’s just say women’s clothing in the closet I was looking forward to the spa shower that every time I spoke to somebody
2021년 4월에 2박 숙박함
답변 제공: Front Desk Team 님, 2021년 4월 7일
Thank you for your feedback. I am sorry to hear that your stay did not meet your expectations. We appreciate the opportunity to improve our services. Kind Regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 3월에 3박 숙박함
답변 제공: Front Desk 님, 2021년 4월 11일
Thank you for your postive rating, we hope to welcome you back again.

10/10 - 훌륭해요

Debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect !!
Our stay was relaxing and most important...quiet.
2021년 3월에 3박 숙박함
답변 제공: Front Desk 님, 2021년 3월 27일
Great to hear Debra, we're so glad you enjoyed a quiet and relaxing stay in the mountains.

8/10 - 좋아요

Haley

가족 여행
좋아요: 객실의 편안함
Stayed in Room #407, was an amazing space with lots of room for us (2 adults, 6 kids). Hot tub water was murky but since the pool was closed we were glad to have it. Would definitely book this suite again!
2021년 3월에 2박 숙박함
답변 제공: Front Desk 님, 2021년 3월 22일
Great feedback, happy to hear you enjoyed one of our penthouse suites!

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed, pillows, and extra linens were covered in long dark hair and the sheets were not washed. There was a used dirty sponge under the sink and no clean ones. The floor was filthy all over the suite. The shower was covered in the same dark hairs from the bed. The suite was next to the garbage room and the banging was loud and constant. No TV in the bedroom, living room tv was very small and the mount could not be adjusted so it remained pointed down and tilted at an angle. The bedroom had only 1 accessible outlet far away from the bed. No desk telephone. Washing machine crusted with powder detergent and dirty. Parkade was so dusty my car looked like it had been abandoned for weeks after only 2 days. Would never stay here again.
2021년 3월에 2박 숙박함
답변 제공: Front Desk 님, 2021년 3월 15일
Thank you for your feedback, we wish to address this directly with you - please contact our Front Desk. We are available 7am-11pm so would have hoped you got in touch during your stay so could have had a chance to rectify these issues.

10/10 - 훌륭해요

실제 이용하신 고객

2021년 3월에 4박 숙박함
답변 제공: Front Desk 님, 2021년 3월 20일
Fantastic to see a 5* rating! We hope you'll return in the future.

10/10 - 훌륭해요

Kimberly C

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 3월에 2박 숙박함
답변 제공: Front Desk 님, 2021년 3월 12일
Fantastic to see a 10/10 rating Kimberly. We hope to see you in the future.

6/10 - 괜찮아요

실제 이용하신 고객

2021년 3월에 3박 숙박함
답변 제공: Front Desk 님, 2021년 3월 19일
Thank you for your feedback, we're pleased to see your rating means you enjoyed your stay overall but do let us know any areas to improve.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice place. Good setup compared to some we have stayed at. That didn’t have all kitchen and bed essentials. This place was full and clean.
2021년 2월에 2박 숙박함
답변 제공: Front Desk 님, 2021년 3월 1일
Great to hear you had all the essentials to have an enjoyable stay, we hope to welcome you back again soon.

8/10 - 좋아요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 2월에 3박 숙박함
답변 제공: Front Desk 님, 2021년 3월 1일
Thank you for your rating, we're happy to see you mostly enjoyed your stay and feel free to get in touch directly with any points to improve.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was more than expected. Three moms, each with kids shared a 3 bedroom with private hot tub. The kids loved it so much they wanted to stay in the hotel more than go on all the adventures we had planned. We will definitely be back.
2021년 2월에 2박 숙박함
답변 제공: Front Desk 님, 2021년 2월 28일
So great to hear the Grotto suite exceeded your expectations, there's plenty of space for guests to get comfortable and enjoy themselves!

4/10 - 별로예요

실제 이용하신 고객

가족 여행
Noisy, uncomfortable bed, not well maintained. Parking spot was between 2 pillars, so glad I didn’t bring my truck. Kitchen equipment is good, free coffee
2021년 2월에 3박 숙박함
답변 제공: Front Desk 님, 2021년 2월 27일
Thank you for your honest feedback about your stay, I'm sorry to hear there were points that needed to be improved, we'll be following up on these directly.

6/10 - 괜찮아요

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연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
J’ai adoré l’emplacement. Mais je n’est pas aimer le fait qui nous dise que les restaurant était ouvert et la piscine aussi quand ils sont fermés. La douche ne fonctionnais pas comme prévue non plus
2021년 2월에 2박 숙박함
답변 제공: Front Desk 님, 2021년 2월 10일
Thank you for your feedback about the shower, in some suites they are due an upgrade. We're glad you enjoyed your stay despite the current restrictions in Alberta.

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
2021년 1월에 3박 숙박함
답변 제공: Front Desk 님, 2021년 2월 20일
Thank you for a great rating, we're so pleased you enjoyed your stay.

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 1월에 2박 숙박함
답변 제공: Front Desk 님, 2021년 2월 20일
Thank you for a 5/5 rating!

10/10 - 훌륭해요

Lidiya 님, Edmonton

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful luxury suite,perfectly equipped kitchen, super responsive customer service, amazing view from all windows and in suite hot tub with Mountain View was just perfect!
2021년 1월에 2박 숙박함
답변 제공: Front Desk 님, 2021년 1월 23일
So great to hear you enjoyed your time in one of the penthouse suites, the private hot tub on the deck is just fantastic!

4/10 - 별로예요

Zenon

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
When i get in , room wasn't clean. Front desk dosen't help because they don't now non . they sent mi to other hotel for room change .
2021년 1월에 5박 숙박함
답변 제공: Front Desk 님, 2021년 1월 15일
Thank you for your feedback, and our apologies again about the shower - we have followed up with our Housekeeping team, but I'm glad we arranged the alternative room straight away. As per the confirmation emails the Summit at the Grande Rockies is a collection of suites that are managed remotely rather than at the Grande Rockies Front Desk but assistance is available at the contact numbers provided.

10/10 - 훌륭해요

Ryan 님, Edmonton

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The roof top hottub was incredible. Barbecue worked well. Wifi was good. Tons of space throughout. Beds were comfy. Good value for an upscale condo. Great mountain views from all 3 balconies.
2021년 1월에 2박 숙박함
답변 제공: Front Desk 님, 2021년 1월 14일
Great to hear you enjoyed your stay in one of the Grotto+ suites, the surrounding mountain views from the hot tub is just fantastic!

4/10 - 별로예요

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별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
meh.
The room was really janky. The shower didn’t fully work. The bathroom door had a bar of soap shoved in it to keep it from closing. The floor was messed up. The view out of the windows was of a wall and you couldn’t see the sky. The bedroom did not look at all like the photo.
2020년 12월에 4박 숙박함
답변 제공: Front Desk 님, 2021년 1월 3일
Thank you for your feedback, please get in touch with our Front Desk team directly should you wish to discuss these points further.

4/10 - 별로예요

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연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Well the only good thing about this hotel was the price and the woman on the phone her name was rosy. Our first room was dease but we started unpacking and seen water squishing out about 5 ft back from the dishwasher. They did move us to a ground suite that was not clean the tv was angled at the floor. The floor was coming apart 1/2 in gaps in the bedroom and a pair of dirty panties as well. I was annoyed but I didn't want to move or deal with it anymore. The bed is also very hard not comfy. The kitchen is really awesome and thats about it. I stopped using expedia because this has happened a couple times they show pics of certain suites but not your suite just showed penthouse as a 1bd room advertised as what we were getting I asked rosy she said it is a common misunderstanding with expedia.
2020년 12월에 2박 숙박함
답변 제공: Front Desk 님, 2020년 12월 20일
Thank you for your feedback, we will be in contact with you directly. We're very sorry that your stay did not meet our usual standards.

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious and roomy condo, private hot tub was a hit.
2020년 12월에 3박 숙박함
답변 제공: Front Desk 님, 2020년 12월 16일
Our penthouses with private hot tubs are definitely in demand, great to hear you had an enjoyable stay.

10/10 - 훌륭해요

Shauna 님, Calgary

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was amazing very spacious. The hot tub was a definite plus
2020년 12월에 2박 숙박함
답변 제공: Front Desk 님, 2020년 12월 12일
Great to have 5* feedback, the penthouses with the private hot tubs are definately something extra special!

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 11월에 3박 숙박함
답변 제공: Front Desk 님, 2020년 11월 26일
Thank you for your 5* rating, we're so pleased you had an excellent stay.

10/10 - 훌륭해요

Sausha

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 2박 숙박함
답변 제공: Front Desk 님, 2020년 11월 24일
So happy to see your stay was 10/10, we hope you enjoyed all the facilities and convenience of your "home away from home" and hope to welcome you back again.

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2020년 11월에 5박 숙박함
답변 제공: Front Desk 님, 2020년 11월 22일
Thank you for your positive rating, we're glad to see you enjoyed your stay and the convenience of the location to downtown Canmore.

10/10 - 훌륭해요

Ashley 님, Edmonton AB

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This suite is even better in person than it is in the pictures. The suite is huge, hot tub was amazing, rooms are big, beds are comfy. Kitchen is great there are two living rooms and there is a pool table. I would highly recommend a stay here. We had an amazing trip!
2020년 11월에 3박 숙박함
답변 제공: Front Desk 님, 2020년 11월 21일
Thank you for your fantastic feedback about the Grotto+ suites, and the pool table in your suite is a real added bonus.

10/10 - 훌륭해요

Jen 님, Edmonton

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very spacious. Beautiful view. Comfortable beds. Kitchen could have been a little better stocked with cooking utensils, frying pans etc.
2020년 10월에 2박 숙박함
답변 제공: Front Desk 님, 2020년 10월 28일
Thank you for your constructive feedback about the cookware, we provide the basic essentials but will follow up with our Housekeeping team to restock your suite.