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마 호텔 방콕 여행 후기

3.5 out of 5
마 호텔 방콕
Surawong Rd. Sipraya, Bangrak, 412, Bangkok, Bangkok Province

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 182개 이용 후기 중 25개" "
평점 8 - 좋아요. 182개 이용 후기 중 84개" "
평점 6 - 괜찮아요. 182개 이용 후기 중 45개" "
평점 4 - 별로예요. 182개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 182개 이용 후기 중 11개" "

7.2/10

청결 상태

7.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

Jacqui 님, Colmar

좋아요: 청결 상태, 직원 및 서비스
Very kind, nice and professional staff ! It was always pleasant to communicate with them, especially those at the reception.
2018년 2월에 6박 숙박함
답변 제공: OTA Manager 님, 2018년 3월 13일
Thank you so much for choosing to stay with us and good reviews :) which certainly give us encouragement to keep improving our service, We hope that we will have a chance to service you again soon. Best Regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전반적으로 그냥 그렇다
전반적으로 괜찮았다 교통이 약간 불편하지만 우버나 택시를 이용하는 사람들 혹은 패키지 여행 사람들에게는 문제 되지 않을듯하다.
2017년 12월에 1박 숙박함
Thank you very much for your review. We hope to see and serve you again. Best Regards, OTA Manager

2/10 - 너무 별로예요

Magdoomismail

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very poor and bad hotel . Rude front fest staff
2020년 3월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
buffet breakfast was amazing.. really nice spread.. lunch food was great as well and reasonably priced. water pressure wasnt very strong but did get hot. staff in reception super friendly and helpful.. room service did a great job tidying up room.. wifi was pretty good and free waters daily a plus.. location was cool, pretty quiet with 24 hr mart in lobby parking lot
2020년 1월에 4박 숙박함

10/10 - 훌륭해요

Philip

2020년 1월에 3박 숙박함

10/10 - 훌륭해요

Faisal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was great. will stay again.
2019년 12월에 9박 숙박함

4/10 - 별로예요

Teri

2019년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Bathroom kind of dirty, but overall Ok. Friendly and helpful staffs.
2019년 10월에 3박 숙박함

10/10 - 훌륭해요

Kasapak

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함

8/10 - 좋아요

Nick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
โรงแรมดี น่าพัก
ดีครับ พอใจทุกอย่าง ห้องสะอาด พนักงานดี อาหารก็ดี เช็คเอ็าเลดได้ไม่ว่าอะไร ทางเดินเข้าห้องเก่าไปนิดนึงครับถ้าปรับปรุงได้ก็จะดีมากๆ ภายในห้องดีมาก เป็นโรงแรมแรกที่เข้าไปแล้วมีดอกไม้ประดับในห้อง ไม่ใช่มีแต่ในรูปเหมือนโรงแรมอืนๆ
2019년 8월에 1박 숙박함

8/10 - 좋아요

Kasapak

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 5월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 5월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
พนักงานบริการดีมาก ยิ้มแย้มแจ่มใส ห้องพักสะอาด วิวดี
2019년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
i will like my friends to come
2019년 4월에 4박 숙박함

6/10 - 괜찮아요

Pansy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
睡眠不足
酒店房間清潔，浴室乾淨；設備WiFi 基本沒有，顯示存在但從未成功連接；房間隔音不好，入住4晚沒有質素睡眠，第一晚鄰房有半夜三點check in而被吵醒，隔天新旅行團入住稍好，談話到半夜12點多，但早上7時又被按鈴吵醒。第三晚又換了印度旅行團住後於隔日早上的5奌鬧鐘及門鈴叫醒。只能說這酒店只適合沈睡及短時間睡眠作息的旅客，作為休閒便不適合，否則性價比是可以的
2019년 3월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태
Adverisement photos on exledia and actual are a 180 degrees in contrast.
2019년 3월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
Bird in the window every day and clean room, eazy tranportation
2019년 2월에 2박 숙박함

8/10 - 좋아요

Faisal

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good customer service room was clean close to others land mark
2019년 2월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 2월에 1박 숙박함

8/10 - 좋아요

ISHFAQ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ok all
It's gud hotel now after change name and management too
2019년 2월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were incredibly friendly and helpful. Hotel was clean, beds were comfortable.
2019년 1월에 4박 숙박함
답변 제공: John 님, 2019년 1월 31일
Thank you for your comment

8/10 - 좋아요

kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good sized room
Nice sized room. Pleasant and helpful staff on reception. Found the pillow to be lumpy. Some noise in the corridor with unruly guests. The Bathroom door hard was hard to slide to close, the shower has hot water. A good walk to the BT’S station. Not much around the hotel of interest. Overall ok for a nights stay.
2019년 1월에 3박 숙박함
답변 제공: John 님, 2019년 1월 31일
Thank you for your comment.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 1박 숙박함

8/10 - 좋아요

Gregory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bangkok
Nice comfortable clean and in a good central location 10-15mins from skytrain station. Family mart connected to hotel open 24hrs with good Choice of fast food and provisions
2018년 12월에 3박 숙박함
답변 제공: ์Noi 님, 2019년 1월 7일
Thank you very much for you support to Ma hotel. We are glad that you are happy. We hope to serve you again next time.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
コスパ良しの快適ホテルでした。
部屋もそこそこ広く綺麗。 Wi-Fiもちゃんと繋がります！ 場所はパッポンやタニヤから歩いて10分、バイタクやタクシーを使えばワンメーターの距離です。 スタッフやハウスキーパーの方々も親切でみなさん挨拶をしてくれます。
2018년 12월에 3박 숙박함
답변 제공: トン(予約担当者） 님, 2019년 1월 8일
お客様へ、 いつもお世話になっております。まずは返事遅くなって本当に申し訳ございません。お客様のレビューはありがとうございました。”MAテル’”に、またいらっしゃいます。私達楽しみでごさいます。

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Es un cuarto de 2x1 mt sucio ahí mismo donde haces del baño te bañas y te lavas , pelos , sucio y feo además de la entrada es súper tenebrosa , cero recomendable
2018년 11월에 5박 숙박함
답변 제공: John Lee Wong 님, 2018년 12월 6일
Dear Sir, Thank you for your comment. We can focus to training staff on your feedback. It's great to Ma Hotel, if you can let us know your name for tracking to your comment. Best regards, John Lee Wong

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location for the river
2018년 10월에 1박 숙박함
답변 제공: Mr.Suthep 님, 2018년 10월 31일
Dear Mr.John; Thank you for your constructive feedback. Is there something else on your idea? We're pleased to hear your comment because it's like the mirror to reflect ourselves. Best regards, Mr.Suthep

2/10 - 너무 별로예요

ALINA 님, Surawong Bangkok

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Badbadbad
Horrible old badly removated hotel
2018년 10월에 1박 숙박함
답변 제공: Suthep 님, 2018년 10월 31일
Dear Alina, We're pleased to hear your comment because it's mirror to reflect to know ourselves. Your wording"Badbadbad" was ambiguous. We preferred to get physical information which was caused to your unsatisfaction. Best regards, Mr.Suthep

8/10 - 좋아요

aloalo39 님, TOKYO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
コスパ最高
タイのローカルな雰囲気を味わうには、よい立地。 一泊あたりの金額もリーズナブルで、スタッフの接客もお掃除もとても行き届いています。
2018년 7월에 4박 숙박함
답변 제공: OTA Manager 님, 2018년 7월 18일
Thank you very much for your review. We hope that we will see and serve you again. Have a nice day. Best Regards,

8/10 - 좋아요

Jirasak

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ห้องพักสะอาด
ห้องพักสะอาด หลับสบายมากค่ะ

8/10 - 좋아요

CHIHHUANG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
很乾淨 服務人員很親切
답변 제공: OTA Manager 님, 2018년 2월 28일
Thank you so much for choosing to stay with us and good reviews :) which certainly give us encouragement to keep improving our service, We hope that we will have a chance to service you again soon. Best Regards,

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
部屋は臭うし、内装も設備も古い。 周辺は店もなく、周りの道路も一方通行ばかりで、極めて便が悪い。 タクシーを呼んでもらっても20分以上来ない。 4つ星となっていましたが、とてもそのようなレベルとはおもえませんでした。
2018년 2월에 2박 숙박함
답변 제공: OTA Manager 님, 2018년 2월 23일
We are sorry that you were unhappy about the Location, our street is one block away from the main business district and there are actually many local attractions and eating spree around the area, which are not in the usual Tourist Information from the authority. We are, now developing local surounding map and will have them ready very soon. Sorry again, for any inconvenience, and hope that you will give us another chance to service you. Best Regards,

8/10 - 좋아요

Manus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ประทับใจในบริการ
พนักงานและเจ้าหน้าที่โรงแรมบริการเป็นกันเองทำให้อบอุ่นวางใจ สถานที่สะอาดตามกำลังความเหมาะสม คมนาคมสะดวกรวดเร็ว ใกล้แหล่งธุรกิจกลางใจเมืองอย่างแท้จริง เหมาะแก่การดำเนินธุรกิจและท่องเที่ยว ขอขอบคุณเจ้าหน้าที่ทุกระดับชั้นที่ให้ความเอื้ออาทรแม้ในยามลำบาก เมื่อพาหนะเกิดขัดข้องก็ยื่นมือเข้าช่วยเหลือแนะนำ ขอบคุณอีกครั้ง แน่นอนว่าจะมาอีกเมื่อมีโอกาส
2018년 1월에 2박 숙박함
답변 제공: OTA Manager 님, 2018년 2월 7일
ขอบคุณมากคะ สำหรับการให้คะแนน และ Review ให้กับเราในครั้งนี้ ซึ่งเป็น review ที่อ่านแล้วเป็นกำลังใจกับพนักงานทุกท่านที่ได้รับใช้คะ ทางทีมงานได้ ส่ง Review ของท่านให้พนักงานทุกฝ่ายทราบ ทุกคนดีใจกันใหญ่เลยคะ และหวังเป็นอย่างยิ่งที่ได้รับใช้อีกครั้ง ในอนาคตนะคะ ขอแสดงความนับถืออย่างสูง

10/10 - 훌륭해요

Domenico

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel di buon libello
Hotel di buon livello, staff professionale e gentile, buona posizione.
2018년 1월에 3박 숙박함
답변 제공: OTA Manager 님, 2018년 1월 31일
Thank you so much for choosing to stay with us and great reviews :) which certainly give us encouragement to keep improving our service, We hope that we will have a chance to service you again soon. Have a wonderful New Year 2018. Best Regards,

8/10 - 좋아요

zulu 님, malaysia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice accommodation only a bit far from various place especially central of city
2018년 1월에 5박 숙박함
답변 제공: OTA Manager 님, 2018년 1월 28일
Thank you very much for your review. We hope that we will see and serve you again. Have a wonderful New Year 2018 😊.

8/10 - 좋아요

Kanikar

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 1월에 2박 숙박함
답변 제공: OTA Manager 님, 2018년 1월 28일
Thank you very much for your review. We hope that we will see and serve you again. Have a wonderful New Year 2018 😊.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
nice overall, attractive price range
Friendly staff. Has a comfortable environment. The room is clean and neat. The location is convenient for visitors as we can walk to a BTS station within 15 mins, and a 24-hr walmart is only a few steps away from the hotel. Essential appliances like fridge and hair dryers are provided so it is quite favourable for me, who needed to stay there for a week. The only notable shortcoming is that the water from the wash basin had some sort of odour which smells like rust. Nevertheless, I still had a positive experience living in this hotel.
2018년 1월에 6박 숙박함
답변 제공: OTA Manager 님, 2018년 1월 17일
Thank you very much for your review and we will inspect and improve our water pipe as your comment. Thank you very much again. We hope that we will see and serve you again. Have a wonderful New Year 2018 😊.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
Overall ok - shower was tiny with curtain that suck to you. Was no pleasant.
2018년 1월에 3박 숙박함
답변 제공: OTA Manager 님, 2018년 1월 28일
We apologise you were unhappy some part of us. Our team will discuss to improve as your comment. Best Regards,

6/10 - 괜찮아요

Jean-Philippe

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Trop de groupes!
Pas si mal, promesse de chambre avec vue sur la ville non respecté... Trop de groupes!
2018년 1월에 2박 숙박함
답변 제공: OTA Manager. 님, 2018년 1월 28일
We apologise you were unhappy our some part. Best Regards,

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Receptionists could be a lot friendlier. I arrived at night time and was greeted by a very personable male receptionist. The other female staff was not very approachable at all. I made a request for a change in room a couple of reasons: 1) noise level and 2) unexpected little guest in my room. I was given empty promise. The one female receptionist just gave me a dirty look. Wanted to change hotel but almost everywhere was booked for the new years. I will never come back here nor will I recommend this hotel to anyone.
2017년 12월에 5박 숙박함
답변 제공: OTA Manager 님, 2018년 1월 28일
We apologize you were unhappy. Our team will discuss to improve as your comment some part that we can improve as your comment. Thank you very much for your information. Best Regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not bad
Stay was great, just the location is not that close to metro.
2017년 12월에 1박 숙박함
답변 제공: OTA Manager 님, 2018년 1월 10일
Thank you very much for you review. We hope that to see and serve you again. Best Regards,

4/10 - 별로예요

dai 님, 日本

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
安いものには理由がある
フロントはフレンドリーで、とても好感が持てた。いろいろとよく対応してくれて、とても感謝している。 ルームクリーニングスタッフも礼儀正しく、信頼できるように思えた。ベッドメイク、ルームクリーニングに文句をつけることは出来ないと思う。 しかし、それらのスタッフの努力を、客室と設備が台無しにしている。 シャワーの水圧は不十分。シャワールームに換気扇がないので、湿気がこもり、カビ臭い。 排水口から虫が上がってくる。
2017년 12월에 3박 숙박함
답변 제공: OTA Manager. 님, 2018년 1월 10일
Thank you very much for your information and we apologize you were unhappy some parts in the room. Our team will discuss to improve our service as follwing your comment. Best Regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
還可以 地點較偏僻 需要座車到bts 不如再花點錢 住方便點的地方
2017년 12월에 1박 숙박함
답변 제공: OTA Manager. 님, 2018년 1월 12일
We apologize you were unhappy about our location and transportation. We show our location and transportation detail as in the website for customers to consider before reserve booking with us. Best Regards,

8/10 - 좋아요

ミネルヴァ 님, 横浜市

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
コストパフォーマンスの良いホテル
BTSとMETROから少し遠いところにあって、少しアクセスは悪い。部屋は広くて清潔で満足度は高い。WIFIの速度が遅かったのは問題点。総合的に考えるとコストパフォーマンスはよいホテルである。
2017년 12월에 2박 숙박함
답변 제공: OTA Manager 님, 2018년 1월 10일
Thank you for your comment and review. We apologize you were unhappy some part. Our team management will discuss to improve our speed wifi as your comment. Thank you very much for your information. Best Regards,

8/10 - 좋아요

ミネルヴァ 님, 横浜市

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
コストパフォーマンスの良いホテル
BTSとMETROから少し遠いところにあって、少しアクセスは悪い。部屋は広くて清潔で満足度は高い。WIFIの速度が遅かったのは問題点。総合的に考えるとコストパフォーマンスはよいホテルである。
2017년 12월에 2박 숙박함
답변 제공: OTA Manager 님, 2018년 1월 10일
Thank you for your comment and review. We apologize you were unhappy some part. Our team management will discuss to improve our speed wifi as your comment. Thank you very much for your information. Best Regards,

10/10 - 훌륭해요

Aaron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good comfortable and spacious room. Very efficient check in and quite close to Silom.
2017년 12월에 1박 숙박함
Thank you very much for your review. We hope that we will see and serve you again. Have a nice day. Best Regards, OTA Manager

8/10 - 좋아요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Outstanding reception team!!!
The reception team went out of their way to accommodate my booking and to make me feel comfortable and safe after the Novotel cancelled my booking (problems with booking.com). It was 21.00pm in the evening, I had no booking (most hotels were fully booked) and was very upset and stressed. Unfortunately I don't know the name of the manager or the receptionist, but both ladies were extremely nice and helped me book a room for the next 4days. Thank you so much for being so kind in a very distressing situation.
2017년 11월에 2박 숙박함
You are welcome for serving you. Our team hope to see and serve you again. Have a nice day. Best Regards, OTA Manager.

8/10 - 좋아요

Thanasit

좋아요: 청결 상태, 직원 및 서비스
ห้องเก่า แต่สะอาด ok ครับ
2017년 12월에 1박 숙박함
ขอบคุณคะ สำหรับรีวิวล์ ทางโรงแรมหวังว่าจะได้รับใช้คุณธนสิทธิ์ อีกครั้งคะ ขอแสดงความนับถือ OTA Manager.

8/10 - 좋아요

Santiago 님, Nagoya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
それなりのホテル
ＢＴＳの駅からは歩いて10分程度。これを分かっていて宿泊するなら問題なし。確かに中国人の宿泊者が多いのは事実。でも中国人でも騒ぐ人は騒ぐ。今回8泊したが何の問題もなかった。
2017년 12월에 8박 숙박함
답변 제공: OTA Manager 님, 2017년 12월 26일
Thank you very much for your comment. We hope that we will see and serve you again. Best Regards,