Dear Khun Changhun,SO wasdee krub from SO/Bangkok.It is unfortunate to know that your recent stay with us did not meet your expectations. Please feel free to reach out to us directly, as we are curious to know more of your feedback. Hope to be able to welcome you back in the future, for the opportunity to serve you better! Kind regards, Nathapong LaorvongGeneral Manager

Dear SEONGYOUNG,SO wasdee krub from SO/ Bangkok.Thank you for sharing your comments and valuable feedback, regarding your recent stay with us.While we are happy to hear that you found our hotel's location to be convenient for you.We are sorry to hear that our breakfast buffet's variety were not up to the expectations that you were hoping for.We will be sure to look into improving them.We sincerely hope you will return to us in the near future, as we will strive to serve you better!Kind regards,Nathapong LaorvongGeneral Manager

SO wasdee krub from SO/ Bangkok.Please feel free to share more of your feedback to us directly, as we are truly curious to know what happened.Kind regards,Nathapong LaorvongGeneral Manager

Dear Khun Jongmin, SO wasdee krub from SO/ Bangkok! We are truly delighted to hear that you had a great stay experience with us.I certainly hope to have the opportunity to welcome you back again, for more future memorable experiences with us!Kind regards, Nathapong LaorvongGeneral Manager

Dear Khun Minjin,SO wasdee krub from SO/ BangkokThank you for taking the time in writing your review regarding your stay with us.Glad to hear that our food and drinks selection, rooms and view were to your liking.However, we are truly sorry to learn that we were unable to meet your request, of the specific corner room.Please know that any request made is subject to availability, and after checking, it was unfortunately already occupied by a previous guest.Once again, thank you for your constructive feedback and we hope to have the opportunity to welcome you back again, where we will strive to serve you better.Kind regards,Nathapong LaorvongGeneral Manager

Dear Khun Donghyun,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your 5-star rating with us.Looking forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

Dear Khun Sangll,SO wasdee krub from SO/Bangkok.It is unfortunate to know that your stay with us did not meet your expectations. Please feel free to reach out to us directly, as we would like to know more of your feedback. Hope to be able to welcome you back in the future, for the opportunity to serve you better! Kind regards, Nathapong LaorvongGeneral Manager

Dear BOA,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your 5-star rating with us.Looking forward in welcoming you back again soon!Kind regards from SO, Nathapong LaorvongGeneral Manager

Dear JOO IL, SOwasdee ka from SO/ Bangkok! Thank you so much for choosing to stay with us. I am delighted to read that you enjoyed your stay and had a great experience here. I hope that we will have the opportunity to welcome you again on your next visit for future memorable experiences.Kind regards from SO, Wanwisa Maneewatthana Guest Experience & Executive Relations Manager

Dear MINSU,SOwasdee ka from SO/ Bangkok! Thank you very much for taking the time to share your 5-star rating with us.We sincerely look forward in welcoming you back again soon!Kind regards from SO,Wanwisa Maneewatthana Guest Experience & Executive Relations Manager

Dear DAHYE,It is unfortunate to know that your stay with us did not meet your expectations. Please feel free to reach out to us directly, as we would like to know more of your feedback. Hope to able to welcome you back in the future, for the opportunity to serve you better! Kind Regards from SO,Wanwisa ManeewatthanaGuest Experience and Executive Relations Manager

Dear byungmo, SOwasdee ka from SO/ Bangkok! Thank you so much for choosing to stay with us. I am delighted to know that you enjoyed your stay and had a great experience here. I hope that we will have the opportunity to welcome you again on your next visit for future memorable experiences. Kind regards from SO, Wanwisa Maneewatthana Guest Experience & Executive Relations Manager

Dear Guest,Thank you for taking your time to share your experience with us.It is understandable with the frustration you had experienced during your stay and it seems that our staffs failed to handle the problem and solve it professionally.I would like to take this opportunity to express my sincere apologies for the inconvenience you had during last stay and I would like to rest assured to you that we do not take any of these issues lightly but on contrary. We appreciate all feedback, which has allowed us to acknowledge the issues and be able to rectify them promptly.We thank you once again for your feedback and time, and we hope you would allow us to welcome you back and better serve you; with a more typical and usual high standards that we truly value.Kind regards from SO,Wanwisa ManeewatthanaGuest Experience & Executive Relations Manager

Dear SEUNGCHUL, SOwasdee ka from SO Bangkok! Thank you so much for choosing to stay with us. I am delighted to read that you enjoyed your stay and had a great experience here. I hope that we will have the opportunity to welcome you again on your next visit for future memorable experiences. Kind regards from SO, Wanwisa Maneewatthana Guest Experience & Executive Relations Manager

Dear Jieun, SOwasdee ka from SO Bangkok! Thank you so much for choosing to stay with us. I am delighted to read that you enjoyed your stay and had a great experience here. I hope that we will have the opportunity to welcome you again on your next visit for future memorable experiences. Kind regards from SO, Wanwisa Maneewatthana Guest Experience & Executive Relations Manager

안녕하십니까, JOOHWANG 고객님! 소와디카! 소/방콕에서 인사드립니다. 저희 소/방콕을 찾아주시고, 소중한 의견을 전달해 주셔서 진심으로 감사드립니다. 다음 방문 시에도 최고의 서비스로 더 큰 만족 드릴 수 있도록 최선을 다하는 소/방콕이 되겠습니다. 빠른 시일 내에 다시 뵐 날을 고대하며, 변함없는 관심과 성원 부탁드립니다 감사합니다. Nipapan Stapol 드림. Director of Rooms

Dear Guest, SO-wasdee ka from SO/ Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Rooms

안녕하십니까, 고객님! 소와디카! 소/방콕에서 인사드립니다. 저희 소/방콕을 찾아주시고, 소중한 의견을 전달해 주셔서 진심으로 감사드립니다. 다음 방문 시에도 최고의 서비스로 더 큰 만족 드릴 수 있도록 최선을 다하는 소/방콕이 되겠습니다. 빠른 시일 내에 다시 뵐 날을 고대하며, 변함없는 관심과 성원 부탁드립니다 감사합니다. Nipapan Stapol 드림. Director of Rooms

안녕하십니까, 고객님! 소와디카! 소/방콕에서 인사드립니다. 저희 소/방콕을 찾아주시고, 소중한 의견을 전달해 주셔서 진심으로 감사드립니다. 다음 방문 시에도 최고의 서비스로 더 큰 만족 드릴 수 있도록 최선을 다하는 소/방콕이 되겠습니다. 빠른 시일 내에 다시 뵐 날을 고대하며, 변함없는 관심과 성원 부탁드립니다 감사합니다. Nipapan Stapol 드림. Director of Rooms

안녕하십니까, 고객님! 소와디카! 소/방콕에서 인사드립니다. 저희 소/방콕을 찾아주시고, 소중한 의견을 전달해 주셔서 진심으로 감사드립니다. 다음 방문 시에도 최고의 서비스로 더 큰 만족 드릴 수 있도록 최선을 다하는 소/방콕이 되겠습니다. 빠른 시일 내에 다시 뵐 날을 고대하며, 변함없는 관심과 성원 부탁드립니다 감사합니다. Nipapan Stapol 드림. Director of Rooms

안녕하십니까, 고객님! 소와디카! 소/방콕에서 인사드립니다. 저희 소/방콕을 찾아주시고, 소중한 의견을 전달해 주셔서 진심으로 감사드립니다. 다음 방문 시에도 최고의 서비스로 더 큰 만족 드릴 수 있도록 최선을 다하는 소/방콕이 되겠습니다. 빠른 시일 내에 다시 뵐 날을 고대하며, 변함없는 관심과 성원 부탁드립니다 감사합니다. Nipapan Stapol 드림. Director of Rooms

안녕하십니까, Sunhyun 고객님! 소와디카! 소/방콕에서 인사드립니다. 저희 소/방콕을 찾아주시고, 소중한 의견을 전달해 주셔서 진심으로 감사드립니다. 다음 방문 시에도 최고의 서비스로 더 큰 만족 드릴 수 있도록 최선을 다하는 소/방콕이 되겠습니다. 빠른 시일 내에 다시 뵐 날을 고대하며, 변함없는 관심과 성원 부탁드립니다 감사합니다. Nipapan Stapol 드림. Director of Rooms

고객님께, 소중한 시간을 내어 SO/ Bangkok 이용 소감을 작성해 주셔서 대단히 감사드립니다. 투숙하시는 동안 호텔 이용에 불편을 드려 심심한 사과의 말씀을 전합니다. 저희 호텔은 그러한 문제를 해결하기 위해 적절한 조치를 취할 것을 약속드립니다. 또한 향후 유사한 문제가 발생하지 않도록 전 직원이 최선의 노력을 다할 것입니다. 가까운 시일에 SO/Bangkok에서 고객님을 다시 만나 뵙기를 고대하겠습니다. 다음 번 호텔 이용 중 불편한 사항이 있으면 언제든지 문의해 주시기 바랍니다. 감사합니다. Nipapan Stapol 드림. Director of Rooms

Dear Juryong, SO-wasdee ka from SO/ Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Rooms

Dear Hyeonseok, SO-wasdee ka from SO /Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Rooms

Dear SUJIN, SO-wasdee ka from SO/ Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Guest Experience

Dear Guest, SO-wasdee ka from SO /Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Guest Experience

Dear EUI JONG, SO-wasdee ka from SO/ Bangkok! Thank you very much for your comments regarding your stay at the SO/ Sofitel Bangkok. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards from SO, Nipapan Stapol Director of Guest Experience

Dear Guest, SO-wasdee ka from SO/ Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Guest Experience

Dear BO MI, SO-wasdee ka from SO/ Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Guest Experience

Dear Byungeun, SO-wasdee ka from SO Sofitel Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Guest Experience

Dear YUJIN, SO-wasdee ka from SO Sofitel Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Guest Experience

Dear Guest, SO-wasdee ka from SO Sofitel Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Guest Experience

Dear J, SO-wasdee ka from SO Sofitel Bangkok! Thank you for taking the time to tell us about your experience at the SO Sofitel Bangkok. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At SO Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards from SO, Nipapan Stapol Director of Guest Experience

Dear Guest, SO-wasdee ka from SO Sofitel Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Guest Experience

Dear Guest, SO-wasdee ka from SO Sofitel Bangkok! Thank you so much for choosing to stay with us. Your feedback is important to us and it has been shared with our team to improve the experience for you and other guests in the future. Hopefully, we will have the opportunity to welcome you again on your next visit. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Guest Experience

Dear Guest, SO-wasdee ka from SO Sofitel Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Guest Experience

Dear 하나 , SO-wasdee ka from SO Sofitel Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Guest Experience

Dear Guest, SO-wasdee ka from SO Sofitel Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Guest Experience

Dear SHINHO, SO-wasdee ka from SO Sofitel Bangkok! We truly appreciate your feedback regarding the opportunities to improve your future stay experience and that of our guests. Please rest assured that our uplifting projects are a continuous effort to ensure that our rooms and facilities are maintained in top-notched condition for the best stay experience possible. However, I am happy to hear that you loved our endless breakfast selection at Red Oven. Thank you for your constructive and valuable comments and we hope for the opportunity to welcome you back again in the near future. Kind regards from SO, Nipapan Stapol Director of Guest Experience

Dear Guest, SO-wasdee ka from SO Sofitel Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Guest Experience