샌들스 바베이도스 - 올 인클루시브, 커플 전용 이용 후기

8/10 - 좋아요

Kathleen

연인과의 여행

2024년 4월 16일

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

The property was great. The wait staff were polite but some staff appeared somewhat bored and some staff were difficult to understand as they were mumbling. The housekeeping did a good job of cleaning the room but were not always consistent ie one day our room did not get cleaned until evening. Getting towels replaced automatically was an issue but housekeeping were willing to deliver towels upon request.

2024년 4월에 7박 숙박함

8/10 - 좋아요

Christine

2024년 3월 19일

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

2024년 3월에 3박 숙박함

답변 제공: HP 님, 2024년 3월 26일

Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 - 괜찮아요

Cassandra L

연인과의 여행, 가족 여행

2024년 1월 7일

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

This property is designed for an older crowd. 40 age group. The staff was just okay not terrible but not great. Butler service was pointless. Dinners close too early. For an all inclusive resort the room service is only available if you upgrade your room and even if you do the room service stops at 11 unless you have a butler room. God forbid you call and need water since they forgot to fill the complimentary mini fridge the entire stay. Food is a 10 though even though the Sushi place serve us raw chicken in our spring rolls. Bars try to close up hours before their scheduled time and make you feel as if you are disturbing them to ask for a drink. Couples massages were amazing. 1 out of 5 days the DJ at the main pool was on point. There’s not a lot of shows or activities. Like I said it’s designed for those who wake up at 7am on vacation and eat dinner at 5pm. No clubs or parties or entertainment on property. Pools are jacuzzis are 24 hours but they shut off all the lights and shut down all bars to deter you from going including underwater safety lights. Plenty of food options and walk up snack places. Pizza shop was amazing. Not somewhere we would return to but it’s a stamp in the passport.

2024년 1월에 4박 숙박함

답변 제공: HP 님, 2024년 1월 9일

Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

2/10 - 너무 별로예요

Maria

2024년 1월 2일

별로예요: 청결 상태, 직원 및 서비스

2023년 12월에 4박 숙박함

답변 제공: HP 님, 2024년 1월 9일

Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

8/10 - 좋아요

Gina

2024년 1월 1일

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

2023년 12월에 3박 숙박함

답변 제공: HP 님, 2024년 1월 9일

Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

2/10 - 너무 별로예요

Karmen

2023년 12월 6일

2023년 9월에 4박 숙박함

답변 제공: HP 님, 2024년 2월 27일

Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience.

6/10 - 괜찮아요

Colin

2023년 12월 3일

좋아요: 청결 상태

Good beach and pools, but not much else.

This was not a luxury experience. Overall, quite poor value for money. Very nice grounds, pools and beach. The food was very mediocre, no great meals. The hotel infrastructure has no spare capacity--restaurants are full and you must reserve and sun chairs are impossible to find after 8am. The only point of the butler service is to help you reserve chairs early in the morning. Otherwise, I found my interactions with them kind of exhausting. The staff were generally nice and helpful, but it is a slower paced Caribbean vibe so be patient. I imagine they have a lot of turnover and have to train new staff every week.

2023년 11월에 3박 숙박함

답변 제공: HP 님, 2023년 12월 11일

Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience.

8/10 - 좋아요

Daniel

2023년 9월 5일

2023년 9월에 3박 숙박함

답변 제공: HP 님, 2023년 9월 7일

Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - 훌륭해요

Daniel

연인과의 여행

2023년 8월 13일

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

The resort is beautiful, the food is excellent & varied but the jewel in the crown is without a doubt the staff. Everybody is friendly beyond belief, helpful and just plain fun. Special mention needs to go to: Makayla of the donut shop with whom we had a wonderful chat sitting outside during a lull in business. Ryan, Ken and Tory at the dive shack who made my first dives after many years worry free. Maxwell of maintenance who dropped everything he was doing to help us with our room door that locked us out. Rhea of the Cafe de Paris who was a picture of efficiency, making crêpes, dispensing pastries, coffees & ice cream nonstop, always agreeable, never flustered. Thanks to all!

2023년 8월에 7박 숙박함

답변 제공: HP 님, 2023년 8월 16일

Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - 훌륭해요

Harrinarine

2023년 6월 11일

2023년 6월에 5박 숙박함

답변 제공: HP 님, 2023년 7월 6일

Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - 훌륭해요

Russell

단체 여행

2023년 6월 4일

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

Loved it.

2023년 5월에 7박 숙박함

답변 제공: HP 님, 2023년 6월 5일

Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 - 좋아요

Maria

연인과의 여행

2023년 5월 29일

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

Hotel is beautiful, staff is friendly (if you don't ask any questions), food is good. Service could be much better for the hotel of that level and price. Bar should have a little more choices.

2023년 5월에 7박 숙박함

답변 제공: HP 님, 2023년 6월 1일

Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - 훌륭해요

Chandraker

2023년 5월 22일

2023년 5월에 3박 숙박함

답변 제공: HP 님, 2023년 6월 12일

Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 - 좋아요

Kelly

연인과의 여행

2023년 5월 20일

좋아요: 청결 상태, 숙박 시설 상태 및 시설

Several things didn’t go as planned. The staff was rude a couple of times. The beverages were not always stocked. Had to hunt for outdoor towels almost every day.

2023년 5월에 5박 숙박함

답변 제공: HP 님, 2023년 6월 1일

Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - 훌륭해요

Terry

2023년 5월 5일

2023년 5월에 3박 숙박함

답변 제공: HP 님, 2023년 6월 1일

Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - 훌륭해요

David

연인과의 여행

2023년 4월 30일

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

Our first time at a Sandals resort, and it was fabulous. Plenty of excellent restaurants to choose from for dining, multiple pools with plenty of sunbeds, and a lovely beach area. Jamisha from the wedding team was fantastic and made the whole process of a destination wedding very easy. Highly recommended.

2023년 4월에 14박 숙박함

답변 제공: HP 님, 2023년 5월 1일

Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - 훌륭해요

Michael 님, Pleasant Hill

연인과의 여행

2023년 3월 18일

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

This is a great resort! Read some negative reviews, but we had the best time. Yes, things move slower, but you’re on vacation. Sit back and enjoy this beautiful resort!

2023년 3월에 5박 숙박함

답변 제공: HP 님, 2023년 3월 20일

Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 - 좋아요

Sam

연인과의 여행

2023년 3월 14일

좋아요: 청결 상태, 숙박 시설 상태 및 시설

Overpriced in comparison with other similar properties.

2023년 3월에 7박 숙박함

답변 제공: HP 님, 2023년 3월 15일

Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 - 훌륭해요

Hector

연인과의 여행

2023년 2월 26일

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

Perfect experience. Thank you to all the staff!

2023년 2월에 4박 숙박함

답변 제공: HP 님, 2023년 2월 27일

Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - 훌륭해요

Sarah

연인과의 여행

2023년 2월 16일

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

Staff was amazing. Felt very safe and welcome. If I had a negative, it would be the on site shopping....would of like to of seen more variety of things to buy for children.

2023년 2월에 7박 숙박함

답변 제공: HP 님, 2023년 2월 22일

Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

4/10 - 별로예요

Paul

2023년 2월 9일

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설

GREAT DISAPPOITMENT!!

Limited by Hotels.com word limit on reviews - I had an essay ready on how bad this place is! I’d just say it’s so bad for the price you pay. Don’t go!! No good service or food or drink. Total waste of money!!!

2023년 2월에 3박 숙박함

답변 제공: HP 님, 2023년 2월 10일

Our deepest and most sincere apologies for your experience during your stay. We at Sandals, strive in creating the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay.

8/10 - 좋아요

James

연인과의 여행

2023년 1월 9일

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

Beautiful place. Clean and friendly staff.

답변 제공: HP 님, 2023년 1월 9일

Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - 훌륭해요

Joycelyn

연인과의 여행

2023년 1월 3일

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

The staff was friendly and reliable. I really appreciate Simone, Natasha, Patricia, James, Tunishia, and so many others were very helpful in showing us around and just making sure that we were accommodated during our stay.

2022년 12월에 4박 숙박함

답변 제공: HP 님, 2023년 1월 5일

Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - 훌륭해요

Kimberly

연인과의 여행

2022년 12월 31일

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

We loved the swim up rooms! The grounds were beautiful as well!

답변 제공: HP 님, 2023년 1월 3일

Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 - 훌륭해요

Allison

연인과의 여행

2022년 11월 1일

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

The staff is the most unique thing about this property. Second to them is the variety of amenities, you are never bored. Although the Spa is an additional cost, I recommend you try at least one service with them. We hope to go back some day.

2022년 10월에 5박 숙박함

답변 제공: Hugo Perez 님, 2022년 11월 1일

Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

8/10 - 좋아요

Jason

2022년 11월 1일

2022년 10월에 7박 숙박함

답변 제공: HP 님, 2023년 6월 5일

Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 - 좋아요

SIMONE

연인과의 여행

2022년 8월 21일

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

Sandals was amazing, loved the ambiance, food, amenities and entertainment. Truly a relaxing and carefree hotel.

2022년 8월에 4박 숙박함

답변 제공: Hugo Perez 님, 2022년 8월 23일

Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

10/10 - 훌륭해요

Hatherlee 님, Ludowici

연인과의 여행

2022년 8월 7일

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

Stunning resort. Friendly staff. Bartender Sherika and waitress shanicia made it that more memorable and enjoyable by providing excellent customer service. Thank you so much

2022년 8월에 3박 숙박함

답변 제공: HP 님, 2023년 1월 3일

Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

6/10 - 괜찮아요

Lisa

2022년 8월 2일

2022년 7월에 6박 숙박함

답변 제공: HP 님, 2023년 1월 3일

Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

8/10 - 좋아요

Sergio

연인과의 여행

2022년 7월 26일

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

All around very enjoyable experience, a great place to relax, and pleasant staff. Covid rules a little confusing

2022년 7월에 6박 숙박함

답변 제공: Hugo Perez 님, 2022년 7월 26일

Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

8/10 - 좋아요

Christopher

연인과의 여행

2022년 7월 14일

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

Sandals Barbados offers just the amount of quiet needed for a relaxing vacation. The room was clean, but not spectacular in terms of pure extravagance (noisy ceiling fan, issues with daily towel replacement, showing a bit of wear) and fell short of what we experienced at the La Toc Sandals in St. Lucia. We loved the quiet of the European pool. Service was okay for the most part but again lacked the energy and attentiveness of a past Sandals trip. That being said, some individuals merit acknowledgement including the shuttle driver Courtney, the young lady who works the bar at the front entrance nightly, and Shamya, our fabulous waitress at the Greenhouse restaurant. Food from Butch's Chophouse, Kimonos, Bombay, Potofino's and The Greenhouse was excellent. The same cannot be said for Neptune's unfortunately, as it was just average. Overall, a fine relaxing vacation, but a bit short of our expectations for a five star resort.

2022년 7월에 7박 숙박함

답변 제공: Hugo Perez 님, 2022년 7월 15일

Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

8/10 - 좋아요

Kristen Jeanne

2022년 7월 9일

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

2022년 7월에 7박 숙박함

답변 제공: HP 님, 2023년 1월 3일

Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

2/10 - 너무 별로예요

Ruben

2022년 6월 14일

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

Services is horrible they take until 2 hours to service the food , the pool service don't exist and they have dirty our room without service 2 times i want to say that for the price that i paid is horrible

2022년 6월에 5박 숙박함

답변 제공: Hugo Perez 님, 2022년 6월 14일

Our deepest and most sincere apologies for your experience during your stay. We at Sandals, strive in creating the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay. Kind regards

10/10 - 훌륭해요

Byron

단체 여행, 가족 여행

2022년 5월 14일

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

The property was beautiful. The food was delicious. We ate in most all the restaurants and had not one complaint. The staff was by far the friendliest of a lot of other place’s we’ve been. I am looking forward to trying other Sandals resorts.

2022년 5월에 7박 숙박함

답변 제공: Hugo Perez 님, 2022년 5월 16일

Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 - 괜찮아요

Lynne

연인과의 여행

2022년 4월 2일

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설

별로예요: 직원 및 서비스

Property was lovely, some good amenities, rooms just ok. Rooms were not cleaned during our stay, beds were made and towels refreshed, mini bar serviced on occasion but that’s it. Sinks, tubs not cleaned during our entire stay. Asked for 3 days for face cloths and hand towels before receiving. With the exception of a few lovely and helpful staff members, service was slow and truculent. We were Club service members and every time we went into the Club Lounge we encountered apathy and attitude, and were made to feel like our asks were putting out the team, for things like dinner reservations, check out clarification, etc (save the last time we went in, for check out - which took forever but the associate was at least helpful - after refusing to check us out initially). Service in restaurants, with a few exceptions, was same. Staff seem disengaged and bothered by guests. In La Parisienne we had a sweet breakfast server who got our order wrong 4 times. We actually were willing to play along and continue to repeat our order because she was one of the few pleasant servers. I also know we are coming out of a pandemic and supply chain issues are abound, but food was mediocre at best, and claims of premium liquor (in mini bars, available throughout the resort for a club members) were just untrue and when we tried to order bottles of wine (at our additional expense) from the wine list, all three options were unavailable. Very disappointed and will not return to Sandals.

2022년 3월에 7박 숙박함

답변 제공: Hugo Perez 님, 2022년 4월 4일

Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive in creating the best experience for our guests and want to apologize for any inconvenience. Kind regards

8/10 - 좋아요

Sidney

가족 여행

2022년 4월 1일

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

Gorgeous property, amazingly friendly staff, and food offering was high quality. The only negative was they didn’t have a customer experience plan for when a bunch of us arrived and our rooms weren’t ready. No worries on the room not ready, just let us go enjoy the property. So the first hour or so wasn’t great, but then the week was tremendous thereafter.

2022년 3월에 6박 숙박함

답변 제공: Hugo Perez 님, 2022년 4월 1일

Thank you for your feedback! Please know we will work hard to fix the issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

6/10 - 괜찮아요

Wolfgang

연인과의 여행

2022년 3월 28일

좋아요: 편의 시설/서비스

Sehr große Anlage mit 2 All Inklusive Hotels und 20 Restaurants, welche gutes Abendessen bieten. Frühstück ist überall gleich eintönig. Missstände, wie in den Treppenhäusern lagert Müll und Extra Gebühren für Tauchen, welches inklusive sein soll, wurden dem Management angezeigt. Man wollte sich kümmern. OK, haben nur nicht gesagt bis wann. Also nicht bis zu unserer Abreise.

2022년 3월에 7박 숙박함

답변 제공: Hugo Perez 님, 2022년 3월 29일

Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive in creating the best experience for our guests and want to apologize for any inconvenience. Kind regards

8/10 - 좋아요

Erika 님, Washington

연인과의 여행

2022년 2월 21일

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스

Great time with amazing food.

2022년 2월에 4박 숙박함

답변 제공: Hugo Perez 님, 2022년 2월 22일

Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - 훌륭해요

Jeff

2022년 2월 4일

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

2022년 1월에 7박 숙박함

답변 제공: HP 님, 2023년 1월 3일

Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

4/10 - 별로예요

Karen

가족 여행

2021년 11월 23일

좋아요: 편의 시설/서비스

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설

the service was horrible we had to wait hours on food everyday... the front desk never answered and it was hard to contact anyone via phone from your room...The servers wasn't friendly at all in the restaurants and it was the worst experience I had... This hotel is way overrated an I will not be going back here again...

2021년 11월에 4박 숙박함

답변 제공: Hugo Perez 님, 2021년 11월 23일

Our deepest and most sincere apologies for your experience during your stay. We at Sandals, strive in creating the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay. Kind regards

6/10 - 괜찮아요

Keith

가족 여행

2021년 11월 15일

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

Beach and ocean are great. Spending a vacation lining up for everything is offensive. Supply chain issues are evident some days no water or something else Everything is very slow and inefficient.

2021년 11월에 6박 숙박함

답변 제공: Hugo Perez 님, 2021년 11월 15일

Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive in creating the best experience for our guests and want to apologize for any inconvenience. Kind regards

6/10 - 괜찮아요

Fiona-Mae

연인과의 여행

2021년 10월 20일

별로예요: 직원 및 서비스

The staff at the concierge were rude and inattentive. Whenever we called the front desk, we often did not get through. It took us 2 hours past check in time to get our room. We heard from multiple people at the resort how unhappy they were with the service. On the other hand, we loved our room. We chose the room with the soaking tub and swim-up pool. Thank goodness for the room and the all inclusive benefits which made our experience at this Sandals resort enjoyable.

2021년 10월에 5박 숙박함

답변 제공: Hugo Perez 님, 2021년 10월 21일

Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

2/10 - 너무 별로예요

CLAIRE

2021년 9월 20일

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

Don't book this hotel!

Arrived at reception where they had no record of our booking. Waited three hours before this was resolved then we had a multitude of problems for the 4 nights we stayed. No sunbeds available unless you get up at 6.30am to claim one. No towels available. Issues with getting into restaurants and not only the bookable ones. Extremely rude staff especially the barmaid Cathy at the courtyard bar, the hostess at Bombay and the hostess at Schooners. So much so that we actually couldn't believe it. Some staff are helpful but others shouldn't be working in the hospitality industry. Will never return and will tell everyone i speak to don't ever go to a Sandals resort. Glad we were only there for 4 nights. Some people we spoke to where there for 10 nights and were so upset

2021년 9월에 4박 숙박함

답변 제공: Hugo Perez 님, 2021년 10월 1일

Our deepest and most sincere apologies for your experience during your stay. We at Sandals, strive in creating the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay. Kind regards

10/10 - 훌륭해요

Lashan

단체 여행, 연인과의 여행

2021년 9월 17일

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

Positives-Friendly & helpful staff. Clean & well maintained property. Food-ALL DELICIOUS Negative-hard to get beach & pool chairs. IMPOSSIBLE to get specialty Restaruant reservations.

2021년 9월에 5박 숙박함

답변 제공: Hugo Perez 님, 2021년 9월 23일

Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

2/10 - 너무 별로예요

Patrick

연인과의 여행

2021년 8월 30일

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설

별로예요: 직원 및 서비스

A 5 star resort with 2 star (at best) service. 1st time Sandals guests, decided to treat ourselves to 3 nights for birthday celebrations & 4th wedding anniversary. On arrival, no welcome drinks, no acknowledgment of our celebrations, (or throughout the rest of our stay for that matter). We were quarantined for our first night (although fully vaccinated & negative tested), we did not receive room service as offered, no food or drink (other than mini bar). So from 5pm through 7am the next morning, we didn’t eat and we hadn’t eaten since breakfast on morning of travel due to flight times etc. Reception staff extremely unhelpful, no accountability, no management and no resolution or effort to make up for the terrible treatment and service, even though we were assured (3 times) that the ‘incident’ would be investigated. Which it wasn’t. We witnessed other couples complaining at reception too, so not just us! Vegetarian food was served with shrimp, even though expressly ordered as vegetarian, chef thought it was ok to pick out the shrimp and reserve cold..as if we wouldn’t be able to tell. Tennis lesson booked with a pro, but cancelled the night before with no explanation. Basically, if you want to have a great time in Barbados, don’t stay here, stay somewhere cheaper & go support local restaurants, where the service is way better, people much nicer and appreciate your custom.

2021년 8월에 3박 숙박함

답변 제공: Hugo Perez 님, 2021년 8월 30일

Our deepest and most sincere apologies for your experience during your stay. We at Sandals, strive in creating the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay. Kind regards

2/10 - 너무 별로예요

Sean

2021년 7월 27일

2021년 7월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행

2021년 7월 23일

NOT WORTH THE MONEY! The food was delicious, but that was about it. When we arrived the place was dirty right from the entrance. Beach covered in red tide/seawood and unusable. Service was mediocre at best. There was a handful of employees who were fantastic but the rest of the staff were rude and dismissive. Drinks were weak - had maybe a half of shot per mixed drink. When i asked if they could make it stronger the bartender rolled her eyes at me. Multiple restaurants were closed and the ONLY option for lunch on our side was pizza which took 25 minutes to order. On our first day they served us the wrong pizza. When we returned it, we then watched them serve it to another table. Given that they couldnt keep the towel racks full “because of COVID”, this seemed quite unsanitary. COVID excuse was used often, although couldnt understand how it applied to many things including availability of their usual late night menu. We have been to other resorts for less than half the price where the entertainment, cleanliness, and service is was 10x better. Would not go back.

2021년 7월에 6박 숙박함

답변 제공: Hugo Perez 님, 2021년 7월 23일

Our deepest and most sincere apologies for your experience during your stay. We at Sandals, strive in creating the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay. Kind regards

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행

2021년 7월 12일

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

We love this resort. Amazing service and delicious food - lots of variety so you don't get sick of the same food everyday

2021년 7월에 7박 숙박함

답변 제공: Hugo Perez 님, 2021년 7월 12일

Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

2/10 - 너무 별로예요

실제 이용하신 고객

2021년 6월 14일

2021년 6월에 7박 숙박함

답변 제공: Hugo Perez 님, 2021년 7월 6일

Our deepest and most sincere apologies for your experience during your stay. We at Sandals, strive in creating the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay. Kind regards

4/10 - 별로예요

실제 이용하신 고객

2021년 6월 6일

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

2021년 5월에 3박 숙박함

답변 제공: Hugo Perez 님, 2021년 6월 21일

Our deepest and most sincere apologies for your experience during your stay. We at Sandals, strive in creating the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay. Kind regards

회원은 로그인 시 전 세계 10만여 개 호텔 10% 이상 할인

샌들스 바베이도스 - 올 인클루시브, 커플 전용 여행 후기

이용 후기

매우 좋아요

8.8/10

8.2/10

8.6/10

8.6/10

8.0/10

이용 후기

8/10 - 좋아요

Kathleen

Kathleen

8/10 - 좋아요

Christine

Christine

6/10 - 괜찮아요

Cassandra L

Cassandra L

2/10 - 너무 별로예요

Maria

Maria

8/10 - 좋아요

Gina

Gina

2/10 - 너무 별로예요

Karmen

Karmen

6/10 - 괜찮아요

Colin

Good beach and pools, but not much else.

Colin

8/10 - 좋아요

Daniel

Daniel

10/10 - 훌륭해요

Daniel

Daniel

10/10 - 훌륭해요

Harrinarine

Harrinarine

10/10 - 훌륭해요

Russell

Russell

8/10 - 좋아요

Maria

Maria

10/10 - 훌륭해요

Chandraker

Chandraker

8/10 - 좋아요

Kelly

Kelly

10/10 - 훌륭해요

Terry

Terry

10/10 - 훌륭해요

David

David

10/10 - 훌륭해요

Michael 님, Pleasant Hill

Michael

8/10 - 좋아요

Sam

Sam

10/10 - 훌륭해요

Hector

Hector

10/10 - 훌륭해요

Sarah

Sarah

4/10 - 별로예요

Paul

GREAT DISAPPOITMENT!!

Paul

8/10 - 좋아요

James

James

10/10 - 훌륭해요

Joycelyn