외관

더 팜스 리조트 여행 후기

3 out of 5
더 팜스 리조트
Palm Avenue B, Holetown, St. James

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 84개 이용 후기 중 25개" "
평점 8 - 좋아요. 84개 이용 후기 중 34개" "
평점 6 - 괜찮아요. 84개 이용 후기 중 17개" "
평점 4 - 별로예요. 84개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 84개 이용 후기 중 4개" "

7.8/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Don

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Palms Resort was excellent. The entire complex is very pretty with palm trees nicely placed to provide shade. The rooms were bright, clean and inviting. Each room has either a patio or balcony that you enjoy esecially at night when it's cool and the pool is lit up. Book with the Palms Resort. You wont regret it.
2024년 3월에 3박 숙박함
답변 제공: The Palms Resort Team 님, 2024년 4월 4일
Thank you for your review Don and our team was delighted to host you at The Palms Resort! We are happy to hear that you had a pleasant stay and that you were pleased with your apartment. Thank you for staying with us during your visit to Barbados and we look forward to welcoming you back on a future booking.

8/10 - 좋아요

Auset

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: The Palms Resort Team 님, 2024년 3월 31일
Thank you for your review Auset! Our team was happy to host you at The Palms Resort and we are pleased to hear that you had an enjoyable stay with us. Thank you for choosing our hotel and we look forward to welcoming you back on your next visit!

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome little gem just a short walk off the beaten path
2024년 3월에 7박 숙박함
답변 제공: The Palms Resort Team 님, 2024년 3월 25일
Thank you for your review James! Our team is happy to hear that you enjoyed your stay with us at the Palms Resort. It was a pleasure hosting you and we look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Daisy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: The Palms Resort Team 님, 2024년 3월 14일
Hi Daisy, Thank you for your review! Our team was happy to host you and to hear that you enjoyed your overall stay with us at The Palms Resort. We hope to welcome you back soon on a future visit to Barbados!

8/10 - 좋아요

ken

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
quiet and comfortable stay with a good pool and excellent staff
2024년 1월에 14박 숙박함
답변 제공: Magy 님, 2024년 2월 14일
Hi Ken, thank you for your review and we are delighted to know you had a comfortable stay. We look forward to welcoming you back again soon!

10/10 - 훌륭해요

Valerie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 8박 숙박함
답변 제공: Magy 님, 2024년 2월 14일
Hi Valerie, thank you again for staying with us at The Palms Resort. We hope you had an enjoyable visit and look forward to welcoming you back in the near future.

8/10 - 좋아요

Anita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The two-bed apartment had recently been refurbished to a very high standard overlooking the pool - all facilities including a washer/dryer were exceptional. Unfortunately, no dining or bar facilities available on site however, this probably contributed to quiet and calm of the facility. Great place for a relaxing trip.
2024년 1월에 7박 숙박함
답변 제공: Magy 님, 2024년 1월 29일
Hi Anita, thank you for staying with us at the Palms Resort and for sharing your experience during your stay in our newly built unit. We are delighted to know we have met your expectations and do hope to welcome you again in the near future.

8/10 - 좋아요

Andrey

2024년 1월에 5박 숙박함
답변 제공: The Palms Resort Team 님, 2024년 2월 3일
Thank you for your review Andrey! We are happy you had a pleasant stay with us at The Palms Resort and we look forward to welcoming you on a future visit.

10/10 - 훌륭해요

Don 님, Tulsa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All A-OK
2023년 12월에 3박 숙박함
답변 제공: Magy 님, 2024년 1월 11일
Hi Don, Thank you for your review and we are happy to know that overall you enjoyed your stay. We hope to welcome you again soon!

10/10 - 훌륭해요

Roger

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 15박 숙박함
답변 제공: Magy 님, 2023년 12월 16일
Hi Roger, thank you for taking the time to leave a review and we are happy to know that overall, you enjoyed your stay with us. We look forward to seeing you again soon!

8/10 - 좋아요

Guy 님, Granby

2023년 12월에 1박 숙박함
답변 제공: The Palms Resort Team 님, 2023년 12월 29일
Hi Guy, thank you for your review and we were happy to host you.Our team looks forward to welcoming you back on your next visit!

10/10 - 훌륭해요

Elena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect.
2023년 10월에 2박 숙박함
답변 제공: Magy 님, 2023년 10월 25일
Hi Elena, thank you for taking the time to share your review and we are delighted that overall, you enjoyed your visit. Thank you again for your feedback and we hope to welcome you back again soon!

2/10 - 너무 별로예요

amer

2023년 9월에 1박 숙박함
답변 제공: Magy 님, 2023년 10월 17일
Hi Amer, thank you for sharing your review. We are happy to know that overall, you enjoyed your stay and do hope to welcome you again soon!

8/10 - 좋아요

Chan

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The unit was very comfortable. Regardless of it being on the west coast, and it's a 20-30 minute drive to the south, entertainment is still in close proximity...walking distance. Dislike - Shower curtain. Should be discarded.
2023년 8월에 4박 숙박함
답변 제공: Magy 님, 2023년 8월 10일
Hi Chan, thank you so much for sharing your review and happy to know overall you enjoyed your stay. We appreciate your valued feedback and do hope to welcome you again in the near future.

10/10 - 훌륭해요

Rudranauth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was excellent for my first vacation there and the area is so quiet.
2023년 7월에 5박 숙박함
답변 제공: The Palms Resort Team 님, 2023년 8월 5일
Thank you for your review Rudranauth! We are happy to hear that you had a pleasant stay with us and we look forward to welcoming you back to the Palms Resort on your next visit to Barbados.

6/10 - 괜찮아요

Megumi

좋아요: 직원 및 서비스
2023년 7월에 13박 숙박함
답변 제공: Magy 님, 2023년 8월 4일
Hi Megumi, thank you for leaving a review. We are happy to know overall you enjoyed your stay and hope to welcome you again in the near future.

10/10 - 훌륭해요

Marsha

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The decor was very unique. The property was very clean and well-maintained. I will recommend this place to everyone.
2023년 7월에 2박 숙박함
답변 제공: The Palms Resort Team 님, 2023년 7월 25일
Thank you for your review Marsha! We were happy to have your stay with us at The Palms Resort and we hope to welcome you back soon on a future booking.

10/10 - 훌륭해요

Tafazzul

2023년 7월에 7박 숙박함
답변 제공: The Palms Resort Team 님, 2023년 8월 8일
Thank you for your review Tafazzul! We were happy to have your stay with us at The Palms Resort and we do hope to welcome you back on a future booking.

6/10 - 괜찮아요

Nadia

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I did enjoy my stay and liked the apartment but here is where I would suggest that the staff make improvements: - Friendliness & being welcoming. There was only two staff members who actually made me feel welcome at the property and one was a facilities/gardener worker. - I have never stayed at a hotel near the beach or with a pool on the premises in which you have to pay an additional cost to use a pool/beach towel! I thought that was ridiculous and not something customary in the hospitality industry. -I did enjoy was the cleanliness of the property, and design of the room, living room and balcony. Also, liked that they had a pool.
2023년 5월에 2박 숙박함
답변 제공: Sym 님, 2023년 7월 3일
Hi Nadia, Thank you for your review and we appreciate your feedback. We were happy to have you stay with us at The Palms Resort and we hope to welcome you back on a future booking.

2/10 - 너무 별로예요

Jan-Yves

별로예요: 청결 상태, 숙박 시설 상태 및 시설
About this property the outside appearance is great and on Entry the aesthetics were appealing . However, maintenance and cleaning are not their strong point. On entry to my room, I was met with roaches of which I had to exterminate, the following morning I was met with more roaches , at this point I reached out to the front desk to report the matter. A room change was offered which I accepted. On entering into the new room I was greeted with the ac unit not functioning. Consequently, another room change was offered. I inspected the third offered room I tried the ac unit which worked but presented with a foul mouldy smell as if it had not been serviced for some time . I was most dissatisfied with this as my long anticipated weekend was ruined and my concern of my sinuses forced the made decision to leave the property. My only advice is to implement or change your SOP for facilities management.
답변 제공: The Palms Resort Team 님, 2023년 6월 20일
Hi Jan-Yves,Thank you for your review. We are very sorry for the encounter with the insect, but please know that we do treat our property and rooms regularly for all pests. This was indeed unfortunate.We did have the opportunity to turn the a/c unit on in the room to which you were relocated, as it is the hotel’s policy for guest comfort to cool the room prior to check-in.We are unfortunately not certain what may have occurred upon your stay and the challenges with the a/c unit.While you had declined another suggested room, we do hope we may again welcome you to the Palms Resort for a relaxing and enjoyable stay.

8/10 - 좋아요

Kester

2023년 6월에 2박 숙박함
답변 제공: The Palms Resort 님, 2023년 7월 9일
Thank you Kester for your review and for staying with us at The Palms Resort. We look forward to welcoming you on a future stay!

10/10 - 훌륭해요

Aaliyah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stayed for 3 nights The staff there are knowledgeable and helpful The place is really clean, quiet and safe I would definitely recommend
2023년 5월에 3박 숙박함
답변 제공: Magy 님, 2023년 6월 1일
Hi Aaliyah, thank you so much for your review. We are happy you enjoyed your stay and our staff was helpful to you. We do hope to welcome you again in the future

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was lovely. Birds. Saw a monkey on my way to town. The people were really nice too.
2023년 5월에 1박 숙박함
답변 제공: The Palms Resort 님, 2023년 5월 26일
Thank you Andrea for your review! We are happy you had an enjoyable stay with us and we look forward to welcoming you back soon.

10/10 - 훌륭해요

Melvin

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Newly renovated
2023년 5월에 7박 숙박함
답변 제공: The Palms Resort 님, 2023년 5월 24일
Thank you Melvin for your review and for staying with us at The Palms Resort. We look forward to welcoming you on a future stay!

8/10 - 좋아요

Nathifa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like the property will stay definitely again. Close to supermarkets & shopping.
2023년 5월에 3박 숙박함
답변 제공: Magy 님, 2023년 5월 23일
Hi Nathifa, Thank you for sharing your review. We are happy you enjoyed your stay and loved our location. We are looking forward to welcome you again soon!

10/10 - 훌륭해요

Nicole

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were looking for a peaceful place to rest and relax and this was it! The suite we had was clean and the towels were big and fluffy.
2023년 5월에 10박 숙박함
답변 제공: The Palms Resort 님, 2023년 5월 20일
Hi Nicole, thank you for your review and we are happy to hear that your stay with us was a relaxing one! We hope to welcome you back to the Palms Resort in the future.

10/10 - 훌륭해요

Alan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Business trip
Everything was as it should be. Great little clean and quiet place within walking distance to everything
2023년 4월에 6박 숙박함
답변 제공: Magy 님, 2023년 4월 24일
Hi Alan, Thank you for your review and we are happy to know you enjoyed your stay and loved our location. We hope to welcome you again soon!

4/10 - 별로예요

Mercedes

2023년 4월에 1박 숙박함
답변 제공: Magy 님, 2023년 4월 23일
Hi Mercedes, Thank you again for your review and we hope to welcome you again soon!

8/10 - 좋아요

Kyjuan

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very nice property, clean rooms with very tasteful furnishings. The property and grounds are kept in immaculate condition.
2023년 3월에 8박 숙박함
답변 제공: Magy 님, 2023년 4월 9일
Hi Kyjuan, thank you so much for sharing your review. We are happy you enjoyed your stay and hope to welcome you again soon

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful staff, beautiful refurbished facility, placed for an ideal holiday in Holetown.. highly recommended
2023년 1월에 14박 숙박함
답변 제공: Shontelle 님, 2023년 2월 4일
thank you, John, for your feedback.we do appreciate your comment.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great trip
Very good value for money. Recently renovated so clean and modern. Good location, 10 mins walk from beach, shops, bus stop etc but very quiet and peaceful. Handy beach towel rental and beach club access. Staff very friendly and willing to help. My only point for improvement would be for staff to proactively turn on the hot water booster on overcast days as there was not enough solar power to heat the showers and many we had were cold
2022년 12월에 8박 숙박함
답변 제공: Shontelle 님, 2023년 2월 4일
Thank You we do wish to see you stay with us again.

8/10 - 좋아요

Iain

좋아요: 청결 상태, 직원 및 서비스
Property and Staff were all First Class and went that extra mile to help however the downside was the fact that there was NO bar or restaurant on the complex and the nearest Supermarket was a fair distance etc , so for someone like me with mobility issues it ment a Taxi everywhere !

8/10 - 좋아요

Naomi

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Nice hotel
Nice hotel for what we paid, nice pool friendly staff. Could do with updating but in good location
2022년 2월에 14박 숙박함

6/10 - 괜찮아요

Shanelle

좋아요: 청결 상태
2022년 7월에 1박 숙박함

8/10 - 좋아요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I think something should be done about the Wi-Fi in 2022 we’re Wi-Fi is free all over as a guest you should be able to get free Wi-Fi for all your device,Other than that it a very friendly environment.
2022년 6월에 2박 숙박함
답변 제공: Jennifer 님, 2022년 6월 14일
Good Afternoon, Many thanks for your feedback. We do appreciate as your feedback gives us insight as to where we need to correct and ensure we meet guest needs. Will look at changing this ASAP. Thank You

10/10 - 훌륭해요

James Francis Goland 님, Wembley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
CHOSE PROPERTY MAINLY BECAUSE OF SPLENDID SWIMMING POOL & WONDERFUL PALM TREES.EASY TO SELF CATER ABOUT 15 MIN WALK TO MASSY SUPERMARKET.STAFF GREAT ESPECIALLY CLEANERS WHO CLEANED APARTMENTS EVERY DAY. RECOMMENDED.
2022년 4월에 14박 숙박함
답변 제공: Jennifer 님, 2022년 6월 14일
Good Afternoon, Many thanks for choosing The Travellers Palm Hotel as your getaway accommodation. I really do appreciate your feedback and will ensure I share with staff. Hopefully will see you some time soon . Thank you

10/10 - 훌륭해요

mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 10박 숙박함

10/10 - 훌륭해요

Tony

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 10박 숙박함
답변 제공: The Palms 님, 2022년 3월 24일
Good Afternoon Many thanks for your 10/10 So happy we met your expectations and we look forward to greeting you soon again. Thank you for choosing The Palms Resort

8/10 - 좋아요

mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
traveller's calm
very nice relaxed resort. enjoyed daily early morning swim in their nice pool.
2022년 2월에 7박 숙박함
답변 제공: The Palms 님, 2022년 2월 25일
Good Morning Many thanks for your feedback Happy to hear that you had a relaxed holiday. Looking forward to greeting you some time soon again. Thank you for choosing us

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Very Tired Hotel
Definitely not modern or Deluxe (as quoted on their website) and incredibly slow wifi Wifi is chargeable and only for two devices. A key for the security safe is also chargeable. Wifi was incredibly slow. When I did speed tests they never even reached 1mb/s. Streaming is almost impossible and two or more people using the service would notice problems all the time. There were no plug in bathroom basin or kitchen sink. Asked for a plug and was given one. TV in room did not work and attempt to fix the problem failed. Generally a very tired room, last refitted at least 20 years ago, possibly longer. The hotel had planned a refurbishment programme but only managed to do one room. That one is not generally given to guests. However, if guests complain about their accommodation it is then used as a sop. I also suspect that it is used for publicity photos and if any travel companies come to visit! Other issues Water to the hotel was off on two occasions for an hour or two each Power failed one night and caused the Wireless Internet to crash for most of the next day. There were no hangers in the wardrobe. Kitchen basin drain was blocked and takes a very long time to empty leaving a greasy residue. There was a broken window pane in one of the glass doors to the balcony.
2021년 12월에 14박 숙박함
답변 제공: The Palms 님, 2022년 2월 25일
Good morning Many thanks for your feedback as I always appreciate comments to see how we can improve services. I do apologise for any inconveniences caused during your stay and that we did not meet your expectations. We did start a refurb on one room but was delayed due to Covid but will hopefully make some changes soon . That room is sold as part of our room count and is based on request and availability but is not advertised thru our tour ops. All the best to you. Hopefully we will see you some time again.

10/10 - 훌륭해요

Sean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay!
What a lovely stay we had at Traveller's Palm Hotel. A beautiful well run small property in Holetown. Huge rooms, beautiful spotless pool. Jennifer at the front desk is so nice and helpful. I would definitely return!
2021년 11월에 2박 숙박함

2/10 - 너무 별로예요

Tracy 님, England

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked this property on statements made by various estate agents on their websites .I was looking to buy whilst on the island. It was stated that all the apartments had been completely renovated with pictures showing how modern and clean the apartments were .Unfortunately only one apartment had been renovated ,and this apartment was the show apartment and not for rental . As soon as my quarantine was over , I moved out . The apartments are filthy, dated and truly unloved . The owner needs to spend money here as this place could be a goldmine . I Wouldn’t recommend this place to anyone . I was able to get a refund for the unused days
2020년 11월에 14박 숙박함
답변 제공: Manager 님, 2020년 12월 15일
I do apologise for your disappointment but nowhere is it suggested to clients booking thru a Tour operator or online booking that all rooms are renovated. It is noted that you booked online and not thru an agent based on room purchase thus the misunderstanding and disappointment. Thru real estate agents it does speak of room sales based on show room description. As explained to you with the interruption of Covid-19 plans came to a halt. It is with regret that your expectations were not met. Stay safe

10/10 - 훌륭해요

실제 이용하신 고객

2020년 11월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2020년 9월에 2박 숙박함

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
can safe nice
nice people, clean safe and secure ,prefer an extra sheet
2020년 8월에 1박 숙박함

6/10 - 괜찮아요

Rune

별로예요: 청결 상태
Travellers Palm - room for improvements
Ok service at check in an location is calm and safe. The room was “cleaned” but felt dirty - most areas was just cleaned swift with a cloth and not really clean. The cold water tap could not be opened in the bathroom - notified the reception and the promised to fix it but never did. The wifi didn’t work in the room had to go outside. The pool are is nice and a 10 min stroll to a nice beach
2020년 8월에 1박 숙박함

8/10 - 좋아요

kay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable room.staff very helpfull in a very very difficult situation. Thank you The Only thing missing is a bar/restaurant and some music !
2020년 3월에 9박 숙박함

6/10 - 괜찮아요

Richard W. 님, UK

Pleasant stay in budget accommodation, but with minor issues
Apartment is spacious and well appointed, its location is about 40 min walk to the beach/bar although 30mins to the Chattel Houses for coffee. The pool is small but sufficient. The bar has irregular opening and generally closed. no food is available unless by arrangement. Laundry can be an issue; limit on towels, sheets not always available. maintenance(light bulbs/air con/fan) needs patience. reception staff are excellent. Good value budget appartment on West coast Barbados
2020년 1월에 10박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2020년 1월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and comfortable beds, lots of space in the room. Not enough towels.
2019년 12월에 7박 숙박함