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Reviews of Hotel 1898

4 out of 5
Hotel 1898
La Rambla, 109; (entrance on the street, Pintor Fortuny), Barcelona

Reviews

9.4

Exceptional

Rating 10 - Excellent. 766 out of 1012 reviews" "
Rating 8 - Good. 175 out of 1012 reviews" "
Rating 6 - Okay. 35 out of 1012 reviews" "
Rating 4 - Poor. 21 out of 1012 reviews" "
Rating 2 - Terrible. 15 out of 1012 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service
Facilities not as advertised as pool closed due to drought. Noise due to metro was constant in the room until midnight but would be until 2am or all night at the weekend.
Stayed 3 nights in Mar 2024

10/10 Excellent

PHILIP

Business traveler, Traveled with partner
Liked: Amenities
Great staff Super cool hotel
Stayed 3 nights in Mar 2024
Response from Hotel 1898 on Mar 25, 2024
Dear Philip, Thank you a lot for your review! We are so excited to know that your experience in H1898 was super! Hope to see you again!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Mar 2024
Response from Hotel 1898 on Mar 25, 2024
Dear Michael, Thank you so much for your feedback! The location is one of our strengths and we are so happy that you noticed it! Hope to see you again!

10/10 Excellent

Ashique

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 4 nights in Mar 2024
Response from Hotel 1898 on Mar 21, 2024
Thank you for your feedback! We're delighted to hear that you enjoyed our hotel's location.

10/10 Excellent

Mark, Abbotsford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, hotel was beautiful
Stayed 4 nights in Mar 2024
Response from Hotel 1898 on Mar 20, 2024
Mark,Thank you for your feedback! We're delighted to hear that you enjoyed the location and found our hotel beautiful. We hope to welcome you back to our hotel in the future for another great stay!

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Good communal facilities (lounge and bar). Unfortunately the pools were closed due to government water restrictions.
Stayed 4 nights in Mar 2024
Response from Liezel Cabrera, Guest experience on Mar 18, 2024
Dear Christian,Thank you for your feedback! We're glad to hear that you found our location excellent and enjoyed our communal facilities such as the lounge and bar. We apologize for the inconvenience regarding the pools; unfortunately, this closure was due to government water restrictions, but we hope it did not greatly impact your stay. We appreciate your understanding and hope to welcome you back soon for an even more enjoyable experience!Best regards,

10/10 Excellent

Kelvin L., Richmond Hill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed here in March 2024. The room was great. The hotel is beautiful and has a lot of amenities. The staff is very helpful. The hotel is located right off of La Rambla, about 400 meters (1/4 mile) from the main city square (Placa de Catalunya) that divides the Gothic Quarter from the Eixample district, so you are right in the heart of Barcelona. The only issue is that there is a lot of graffiti along La Rambla (not.the hotel's fault), which is a little off-putting. However, the area is very safe and I would definitely stay at the Hotel 1898 or close to Placa de Catalunya if I came back to Barcelona.
Stayed 3 nights in Mar 2024
Response from Lydia Edo, Front Desk on Mar 15, 2024
Dear Kelvin,Thank you for choosing Hotel 1898 during your visit to Barcelona!We're delighted to hear that you enjoyed your stay with us, including our beautiful facilities and convenient location near La Rambla and Plaça de Catalunya. Being situated in the heart of Barcelona allows our guests to easily explore the vibrant surroundings and iconic landmarks the city has to offer.We truly appreciate your kind words about our team's helpfulness.We hope to have the pleasure of welcoming you back to Hotel 1898 on your next trip to Barcelona!Best regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are excellent …wish I could give more than 5* …had some issues with my phone and they were amazing. Solved it right away and found a location nearby to fix.
Stayed 1 night in Mar 2024
Response from Hotel 1898 on Mar 14, 2024
Dear Michael,Thank you so much for your kind words! We're thrilled to hear that our staff went above and beyond to assist you during your stay, especially with the issues you encountered with your phone. Providing exceptional service is always our top priority, and we're delighted that we could resolve the matter promptly for you. Your appreciation means a lot to us, and we truly value your feedback. We hope to welcome you back again soon for another excellent experience!Regards,

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great people!
Stayed 4 nights in Mar 2024
Response from Hotel 1898 on Mar 13, 2024
Dear Ryan,We're delighted to hear that you had a great experience at our hotel and with our team. Providing exceptional service and creating memorable experiences for our guests is our top priority. If you have any specific feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!

10/10 Excellent

jonathan, toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at the 1898 three times, and I can’t imagine staying anywhere else in Barcelona!
Stayed 3 nights in Mar 2024
Response from Hotel 1898 Team on Mar 8, 2024
Dear jonathan,Thank you for your loyalty! We're thrilled to hear that you've enjoyed your stays with us at Hotel 1898. Our team works hard to provide a memorable experience for our guests, and it's wonderful to hear that we've become your preferred choice in Barcelona. We look forward to welcoming you back for your next visit! If there's anything specific you love about your stays with us, feel free to share - we always appreciate feedback from our valued guests.

10/10 Excellent

Phillip Marc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel for anyone who is thinking of a city break in Barcelona. The location is excellent and easy to find. Plenty of transport links nearby. Perfect for walking to city tourist locations such as the Gothic Quarter, La Rambla or Port Vell. There are lots of restaurants and shops nearby. The hotel was very clean and modern. The staff were very helpful and spoke excellent English which really helped since my Spanish is not good. If I return to Barcelona, this hotel will be the first place I’d look for when choosing my accommodation.
Stayed 3 nights in Feb 2024
Response from Liezel Cabrera, Guest experience on Mar 7, 2024
Dear Phillip Marc, Thank you for your glowing review! We're delighted to hear that you had such a positive experience at our hotel in Barcelona. It's great to know that our convenient location, cleanliness, modern amenities, and helpful staff contributed to making your stay enjoyable. We hope to have the pleasure of hosting you again whenever your travels bring you back to the city!Best regards,

10/10 Excellent

carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel excelente service
Stayed 2 nights in Feb 2024
Response from Hotel 1898 on Feb 25, 2024
Dear Carlos,Thank you very much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that you found our service to be excellent. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to welcoming you back to our hotel in the future!

10/10 Excellent

Ingrid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and very, very clean. Perfect location for walking La Rambla and getting around. They also surprised me for my birthday with a lovely afternoon treat. It was a great experience.
Stayed 7 nights in Feb 2024
Response from Hotel 1898 Team on Feb 25, 2024
Dear Ingrid,Thank you for sharing your wonderful experience with us! We're delighted to hear that you enjoyed your stay at our hotel and that you found it lovely and very clean. It's fantastic to know that our location was perfect for exploring La Rambla and getting around the city.We're thrilled that we could contribute to making your birthday special with a lovely afternoon treat. Providing memorable experiences for our guests is what we strive for, and we're glad we could make your birthday celebration a great one.Thank you for choosing to celebrate your special day with us, and we hope to have the pleasure of welcoming you back for another fantastic experience in the future.Best regards,

10/10 Excellent

christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is the best place to stay in BCN for convenience and comfort. The location can not be beat. The beds are fantastic. This visit we loved the “tea time”and music in the lobby on Friday night. The musician was great. The staff is always helpful and in particular “Marcos” in the bar was kind and offered excellent service. The Spa was incomplete but the staff tried their best to be accommodating. We will continue to return to 1898 on our trips to BCN.
Stayed 8 nights in Feb 2024
Response from Liezel Cabrera, Guest experience on Feb 22, 2024
Dear christina, Thank you for your wonderful feedback! We're thrilled to hear that you found our property to be the best place for convenience and comfort in BCN. We're delighted that you enjoyed the fantastic beds, "tea time," and Friday night music in the lobby. It's great to know that Marcos in the bar provided excellent service, and we'll be sure to pass along your kind words. We appreciate your understanding regarding the incomplete Spa and are glad our staff made efforts to accommodate you. We look forward to welcoming you back to 1898 on your future trips to Barcelona!Best regards,

4/10 Poor

Hunter

Traveled with partner
Disliked: Amenities
Very disappointed that the pool wasn’t working during our stay as it was a main reason we booked hotel 1898. I understand there is a drought, but you should notify guests ahead of time. Did not care for our room at all. We checked in and we’re told we were “upgraded”. The room looked just like the one I booked though - the room is SO noisy! You here EVERYTHING happening down on the street below which is the back side (not even facing La Rambla). I didn’t sleep a wink the entire stay. We opted for the breakfast and dinner package with the room and the food was not edible, especially the dinner options…. And 4 euro for water..c’mon. As if we didn’t pay enough to stay at your hotel. Lastly, there is mold in the bathtub. Wouldn’t stay again.
Stayed 6 nights in Feb 2024
Response from BM on Feb 17, 2024
Thank you for reaching out, and please accept our sincerest apologies for any inconvenience caused by the closure of our swimming pools. We understand your disappointment and frustration upon discovering that both the indoor and outdoor swimming pools are not accessible during your stay. We assure you that this decision was not made lightly and was mandated by the main government due to the emergency drought situation in Barcelona. Unfortunately, we were only informed of this directive last minute which prevented us from advising our guests in advance.We sincerely apologize for any inconvenience caused by noise disturbances from the street below. Our aim is to provide a peaceful and comfortable environment for all our guests, and we regret that we fell short of this expectation during your stay.Regarding your mention of the room upgrade, we would like to clarify that we provided an upgrade from a standard room to a superior room. We regret any misunderstanding or dissatisfaction regarding the room allocation. Please know that had we been made aware of your concerns during your stay, we would have been more than happy to explore alternative room options to ensure your comfort and satisfaction.We appreciate you bringing these issues to our attention and apologize once again for any inconvenience caused. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Thank you for your feedback.

8/10 Good

Sara, Millerton

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Liezel Cabrera, Guest Experience on Feb 14, 2024
Dear Sara, Thank you for staying with us. We hope to welcome you again soon. Best regards,

6/10 Okay

Steve

Business traveler
Liked: Cleanliness, staff & service, amenities
The hotel is very nice, the staff was wonderful. The location is good, walking distance to many attractions. However, there are some issues. The pool is closed due to the drought, this is not noted on the website or Expedia. Another issue was metro and street noise. I was able to hear every train that passed the hotel. LA Rambla is a very popular and festive walking avenue. I could hear rambunctious people walking home for the bars at 2, 3, 4, and even 5am! If you don’t like street noise ask for an interior room, I’m not sure if that will help with the noise and rumbling from the metro. If you don’t mid a little noise to stay in the middle of all the action, this beautiful hotel will suite you. Once again, the staff was awesome!
Stayed 3 nights in Feb 2024
Response from Liezel Cabrera, Guest experience on Feb 12, 2024
Dear Steve, We're delighted to hear you enjoyed your stay and found our staff wonderful. We apologize for any inconvenience caused by the pool closure, and we'll ensure this information is updated on all platforms. We understand your concerns regarding metro and street noise, and we appreciate your suggestion to request an interior room for those sensitive to noise. We're pleased to know you appreciated the central location despite the noise and enjoyed the vibrant atmosphere. Thank you for your kind words about our staff; we hope to welcome you back again soon!Kind regards,

10/10 Excellent

kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay! Thank you.
Stayed 4 nights in Jan 2024
Response from Hotel 1898 Team on Jan 31, 2024
Dear Kim,Thank you for your kind words! We're delighted to hear that you had a perfect stay with us at Hotel 1898. Your satisfaction is our top priority, and it's wonderful to know that we were able to meet your expectations.If you ever need anything or have any questions, please don't hesitate to reach out. We're here to ensure that every aspect of your stay is exceptional.We appreciate your feedback and hope to have the pleasure of welcoming you back for another memorable stay in the future.Warm regards

10/10 Excellent

Niaz, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my stay. Friendly staff and great location
Stayed 4 nights in Jan 2024
Response from Liezel Cabrera, Guest experience on Jan 29, 2024
Dear Niaz, We're delighted to hear that you really enjoyed your stay! Thank you for the positive feedback about our friendly staff and great location. We look forward to welcoming you back for another enjoyable experience in the future!Kind regards,

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Spa is excellent. Very good location.
Stayed 4 nights in Dec 2023
Response from Liezel Cabrera, Guest experience on Jan 24, 2024
Dear Mr. Scott, Thank you for sharing your experience! We're thrilled you enjoyed your stay. Our team takes pride in providing a great experience. We hope to welcome you back soon!Kind regards,

10/10 Excellent

Jeremiah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Liezel Cabrera, Guest experience on Jan 24, 2024
Dear Jeremiah, Thank you for staying with us. We look forward to welcoming you again at H1898. Best regards,

10/10 Excellent

Donovan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel. The staff was amazing and the view from the top bar was great.easy walking to everything. Safe area. Starbucks around the corner. Plenty of shops and taxis were plentiful.
Stayed 3 nights in Jan 2024
Response from Liezel Cabrera, Guest experience on Jan 23, 2024
Dear Mr. Donovan, Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay at our hotel. Our team takes pride in providing exceptional service, and we're thrilled that you found the view from the top bar great. It's wonderful to know that our convenient location, with easy access to attractions and amenities like Starbucks and shops, added to your overall experience. We appreciate your kind words and hope to welcome you back in the future!Best regards,

10/10 Excellent

Zhe, shanghai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel, the decoration, the service and the locations are perfect! If there is something I don’t like, is that you have to be very careful to thieves in the area around. But book bag is open just between the metro and the hotel, fortunately, I don’t have any wealths inside. But this is nothing about the hotel! Thank you for your service!
Stayed 2 nights in Jan 2024
Response from Liezel Cabrera, Guest experience on Jan 21, 2024
Dear Mr/Mrs. Zhe, Thank you for your positive feedback! We're delighted to hear that you enjoyed the hotel's decoration, service, and location. We appreciate your awareness of the surroundings and are sorry to hear about the incident near the metro. While it's unrelated to the hotel, we value your safety and appreciate your caution. We're glad you didn't have any valuables affected. Thank you for choosing our hotel, and we hope to welcome you back soon!Best regards,

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and service are very nice, location is superb and room is clean and comfortable. The hotel also provide complementary drink at rooftop bar and afternoon tea at late afternoon. There’s free spa I didn’t have time to enjoy it but I assume it would be nice.
Stayed 3 nights in Jan 2024
Response from Liezel Cabrera, Guest experience on Jan 20, 2024
Dear Teresa, Thank you for your positive feedback! We're delighted to hear that you enjoyed our friendly staff, excellent service, prime location, and clean, comfortable rooms. We hope you get a chance to experience the complimentary drinks at our rooftop bar and afternoon tea during your next visit. The free spa awaits you for a relaxing time whenever you have the opportunity. We appreciate your kind words and look forward to welcoming you back at H1898!Best regards,

10/10 Excellent

tino, miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Hotel 1898 on Jan 20, 2024
Dear Tino,We are glad to hear that you have a wonderful stay with us. We look forward to welcoming you again at Hotel 1898. Best regards,

10/10 Excellent

Ravinder

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Staff was super 👌
Stayed 3 nights in Jan 2024
Response from Hotel 1898 on Jan 18, 2024
Thank you for sharing your positive feedback! We're delighted to hear that you had a great experience at the hotel, enjoyed the location, and found the staff to be excellent. We hope you had a wonderful time, and if you have any future trips planned, we'd be happy to assist you with any information or recommendations. Safe travels!

10/10 Excellent

YAN, Palo Alto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel 1898 on Jan 18, 2024
Dear Yan, We are glad to hear that you have a wonderful stay with us. We look forward to welcoming you again at Hotel 1898. Best regards,

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at Hotel 1898 and would recommend! True king beds and good sized rooms ( we booked a superior). spa was great and the breakfast and afternoon tea, were added bonuses. We would stay here again.
Stayed 6 nights in Jan 2024
Response from Liezel Cabrera, Guest experience on Jan 15, 2024
Dear Tara, Thank you for sharing your positive experience! We're thrilled to hear you had a wonderful stay at Hotel 1898 and enjoyed the true king beds, spacious rooms, great spa, and the added bonuses of breakfast and afternoon tea. We appreciate your comments and look forward to welcoming you again in the future!All the best,

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly staff. Great location for seeing Barcelona and no noice from the busy la rambla. Only thing I would say is they could invest in soft closing doors, although also understand they are probably fire doors which is why they slam shut.
Stayed 3 nights in Dec 2023
Response from Hotel 1898 on Jan 8, 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. We're delighted to hear that you found our hotel lovely and our staff friendly. It's great to know that the location was convenient for exploring Barcelona, and you appreciated the lack of noise from La Rambla.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit to Barcelona.Best regards,

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Liezel Cabrera, Guest experience on Jan 9, 2024
Dear Stephanie, Thank you for staying with us.We look forward to welcoming you again. Best regards,

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful, impeccable, full service hotel in a great location with lovely dining, spa, and many areas on the main level to lounge, socialize and gather whether for afternoon tea, mimosas (provided gratuitously) or drinks. My whole family loved this hotel which exceeded our expectations.
Response from Liezel Cabrera, Guest experience on Dec 31, 2023
Dear Donna, Thank you for your glowing review! We are delighted to hear that you found our hotel beautiful, impeccable, and exceeding your expectations. It's wonderful that your whole family enjoyed the great location, lovely dining, spa, and the various areas for lounging and socializing. We appreciate your kind words and hope to welcome you and your family back for another exceptional stay in the future!Best regards,

8/10 Good

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel 1898 is a very chic modern hotel with an attentive staff. The accommodations were comfortable and convenient. The hotel restaurant and service was both reasonable priced and delicious. A beautiful indoor pool, sauna and message center is also available. My only minor critic would be the hotel gym which is small, humid due to the proximity to the heated pool, and poorly equipped. However, that was a minor inconvenience. The location, facilities, and staff were all wonderful.
Stayed 5 nights in Dec 2023
Response from Hotel 1898 Team on Dec 28, 2023
Dear Darryl,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found Hotel 1898 chic and modern, with attentive staff and comfortable accommodations. It's great to know that you enjoyed the reasonably priced and delicious offerings at the hotel restaurant, as well as the beautiful indoor pool, sauna, and massage center.We appreciate your input regarding the gym, and we'll take this into consideration as we work to enhance our facilities.We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Best regards,

10/10 Excellent

Jochem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really worth it!!!!!
Nicebroom comfortable bed and a spa. Also a bottle of wine as a welcome gift. Nice experience all together. Hight tea in the lobby was a little disappointing.
Stayed 1 night in Dec 2023
Response from Hotel 1898 on Dec 26, 2023
Dear Jochem,Thank you so much for taking the time to share your positive experience at our hotel. We are delighted to hear that you found your room comfortable, enjoyed the spa, and appreciated the bottle of wine as a welcome gift. Your feedback is valuable to us.We apologize if the high tea in the lobby did not meet your expectations, and we appreciate your honest input. We will take this into consideration as we continuously strive to improve our services.Once again, thank you for choosing our hotel. We hope to welcome you back in the future and provide you with an even more exceptional experience.Warm regards,

10/10 Excellent

Harold

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in the middle of La Rambla. Great service by all the staff.
Stayed 1 night in Dec 2023
Response from Liezel Cabrera, Guest experience on Dec 19, 2023
Dear Harold, Thank you for your kind words! We're delighted to hear that you had a wonderful experience at our hotel in the heart of La Rambla. Providing great service is our top priority, and we're thrilled that all our staff contributed to making your stay enjoyable.We look forward to welcoming you back for another fantastic experience in the future!All the best,

10/10 Excellent

Gamaliel

Stayed 5 nights in Dec 2023
Response from Liezel Cabrera, Guest experience on Dec 31, 2023
Dear Gamaliel, Thank you for staying with us. We would be happy to welcome you again in the near future. Best regards,

8/10 Good

Lyubov

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, loved the location. The walls are paper thin, you can hear people outside the room.
Stayed 2 nights in Nov 2023
Response from Liezel Cabrera on Nov 28, 2023
Dear Lyubov, Thank you for sharing your experience with us. We're pleased to hear that you found our hotel very comfortable and enjoyed the location.We apologize for any inconvenience caused by the thin walls, leading to noise from outside the room. Your feedback is important, and we will look into ways to address this issue to ensure a more peaceful stay for our guests in the future.We hope to have the opportunity to welcome you back again in the near future. Best regards,

10/10 Excellent

Shelley

Stayed 4 nights in Nov 2023
Response from Liezel Cabrera, Guest experience on Dec 19, 2023
Dear Mrs. Shelley, We are glad to hear that you had a wonderful stay with us. We look forward to welcoming you again in the near future. Best regards,

4/10 Poor

David, Vancouver

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property is a skip! Abysmal service and low value for the dollar. Failures at the front desk, housekeeping and amenities. Even the bottle of Cava they sent to the room as a kind gesture for the service failure was taken back by housekeeping! I found my toothbrush on the back of the toilet after housekeeping moved it, there are almost no amenities in the room, the spa smells of sewage etc etc etc. I have NO IDEA how this property rates as high as it does. I tried my best with this hotel! There are a few staff that are okay, (one front office manager fellow) but generally, no one wants you there.
Stayed 4 nights in Nov 2023
Response from Liezel Cabrera on Nov 24, 2023
Dear Mr. Katz, We sincerely apologize incoveniences that you have encountered. Your feedback is extremely valuable, and we want to assure you that we take it seriously. It's disheartening to hear about the service failures at the front desk, housekeeping, and with the amenities. This falls well below the standards we strive to maintain.We understand the frustration caused by the lack of amenities in the room. Please know that your comments will be shared with the relevant departments to ensure that necessary improvements are made.Once again, we do apologize for the shortcomings you experienced, and we hope to have the chance to restore your faith in our hotel in the future.Kind regards,

10/10 Excellent

kay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel. Excellent breakfast! Perfect location and outstanding service. A real gem.
Stayed 2 nights in Nov 2023
Response from Liezel Cabrera on Nov 24, 2023
Dear Kay, Thank you so much for your kind words! We're thrilled to hear that you had a great experience at our hotel. It's fantastic to know that you enjoyed our excellent breakfast, found the location perfect, and appreciated the outstanding service provided by our team.Your description of our hotel as a "real gem" is truly heartening, and we are grateful for your positive feedback. We look forward to the opportunity to welcome you back and provide you with another exceptional stay.Best regards,

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel. Ideally located, great staff and spa was a bonus - real treat.
Stayed 4 nights in Nov 2023
Response from Hotel 1898 Team on Nov 22, 2023
Thank you for taking the time to share your feedback. We are thrilled to hear that you had a fantastic experience at our hotel and that you found it ideally located. It's great to know that our staff and spa added to the overall positive impression of your stay.We appreciate your kind words, and we hope to have the pleasure of welcoming you back for another enjoyable visit. If there's anything specific you'd like to share or if there's anything we can assist you with, please feel free to reach out.Thank you for choosing our hotel, and we look forward to serving you again in the future.Best regards,

8/10 Good

Franz

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location in Heart of Barcelona
The hotel was situated on Las Rambla which was perfect location. It was old but classy with modern touches. We had a terrific experience and loved the tea and coffee with sandwiches and cookies in the afternoon.
Stayed 3 nights in Nov 2023
Response from Hotel 1898 on Nov 22, 2023
Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed the perfect location on Las Ramblas and that you found the combination of old-world charm and modern touches to be appealing.We are pleased to know that you had a terrific experience and that you appreciated the afternoon tea with sandwiches and cookies. Our team strives to create memorable moments for our guests, and it's rewarding to hear that we succeeded in providing you with a pleasant stay.If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We look forward to welcoming you back for another enjoyable stay in the future.Thank you for choosing our hotel.Best regards,

10/10 Excellent

Martha Alicia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito hotel, cuartos de buen tamaño y muy cerca de las Ramblas, Barrio Gótico y Plaza de Cataluña. El personal muy agradable y todo limpio y nuevo.
Stayed 3 nights in Nov 2023
Response from Liezel Cabrera on Nov 15, 2023
Estimada Sra. Martha Alicia, ¡Gracias por su amable comentario! Nos alegra saber que ha disfrutado de su estancia en nuestro hotel. Estamos encantados de estar tan cerca de lugares emblemáticos como las Ramblas, el Barrio Gótico y la Plaza de Cataluña, facilitando así su exploración de la ciudad. Agradecemos sus palabras sobre nuestro personal; trabajamos arduamente para ofrecer un servicio amable y atento. Mantener todo limpio y en condiciones óptimas es una prioridad para nosotros. Esperemos poder darle la bienvenida de nuevo en el futuro. Muchas gracias.

10/10 Excellent

Michael

Traveled with partner
Liked: Amenities
Great location. Room was a bit Semaj, but washroom was oversized. Checking in and out was seamless and we were able to get our room by 1pm
Stayed 2 nights in Nov 2023
Response from Hotel 1898 on Nov 15, 2023
Thank you for taking the time to share your feedback with us. We are pleased to hear that you appreciated our great location and the seamless check-in and check-out process.We take note of your comments regarding the room and will use them to continually improve our services. Guest feedback is invaluable to us, and we strive to make each stay as comfortable as possible.If there's anything specific you think we can do to enhance your experience in the future, please don't hesitate to share your suggestions. We look forward to the opportunity to welcome you back to Hotel 1898.Warm regards,

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, excellent service, accommodating and hospitable staff, comfortable room. Only problem was a regular rumbling sound in our 4th floor room that sounded like the subway.
Stayed 1 night in Nov 2023
Response from Liezel Cabrera on Nov 14, 2023
Dear Mark, Thank you for your positive feedback on our hotel! We're delighted to hear that you enjoyed the lovely atmosphere, excellent service, and the hospitality of our staff. We sincerely apologize for the inconvenience caused by the rumbling sound in your 4th-floor room. If you choose to stay with us again, please let us know, and we'll do our best to make your experience even more enjoyable. Thank you for bringing this to our attention and thank you for staying with us. Best regards,

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dark room
The room was in a terrible location with no daylight or window that opened properly. It was very dark. Like being in a cell
Stayed 1 night in Nov 2023
Response from Hotel 1898 Team on Nov 13, 2023
Thank you for providing feedback about your recent stay at Hotel 1898. We genuinely apologize for any inconvenience and dissatisfaction you experienced with the room location and its lack of daylight.Our goal is to provide a positive and comfortable experience for all our guests, and we regret that we fell short of your expectations in this instance. We value your input and hope to have the opportunity to welcome you back in the future for a more satisfying stay.Thank you for choosing Hotel 1898.Sincerely,

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located just off La Rambla. Very clean and excellent staff I knocked a star off because the roof top bar and pool area was closed as was the steam room. I understand things need refurbishment or can breakdown but we where not informed of this when booking
Stayed 3 nights in Nov 2023
Response from Hotel 1898 on Nov 13, 2023
Dear Stephen,Thank you for taking the time to share your feedback about your recent stay at Hotel 1898. We are pleased to hear that you found our location well-situated just off La Rambla, and that you appreciated the cleanliness and the excellent service from our staff.We apologize for any inconvenience caused by the temporary closure of the rooftop bar, pool area, and steam room during your stay. We understand the importance of these amenities, and we regret that you were not informed of this in advance. Please know that we continuously strive to enhance our facilities, and we appreciate your understanding in this matter.Your feedback is valuable to us, and we will use it to improve our communication processes. If there's anything specific you believe would have made your stay more enjoyable or if you have further suggestions, please feel free to share them with us.We hope that despite this inconvenience, you had an overall pleasant stay, and we would love the opportunity to welcome you back in the future for a more complete and enjoyable experience.Thank you for choosing Hotel 1898.Sincerely,

8/10 Good

Teresa

Stayed 1 night in Nov 2023
Response from Liezel Cabrera on Nov 9, 2023
Dear Mrs. Teresa, Thank you for staying with us. We hope to welcome you again in the near future. Best regards,

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Liezel Cabrera, Guest experience on Nov 4, 2023
Dear Ms. Kathryn, Thank you for staying with us. We are happy to hear that you had a great stay. We look forward to welcoming you back again in the near future. Best regards,

10/10 Excellent

Tania

Stayed 1 night in Oct 2023
Response from BM on Nov 1, 2023
Thank you for your feedback. We look forward to hosting you once again to provide another memorable stay."

6/10 Okay

Maria

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from BM on Nov 1, 2023
Thank you for your evaluation. We look forward to welcoming you again to serve you