Thank you so much for your wonderful feedback

Dear Thank you for sharing your opinion about Alexandra a Curio Collection by Hilton. We are pleased to know that you had a great stay in our hotel. We appreciate the feedback. Hope to have you back in the future and we will make sure to create another amazing stay. Sincerely, Francisco Oliveira Guest Relations

Estimado Sr. Jesus,Muchísimas gracias por compartir su experiencia en Alexandra Barcelona Hotel. Es un placer saber que disfrutó de una estancia espacial con nosotros.Estaremos encantados de darle la bienvenida de nuevo.Saludos cordiales,Carlota MonterFront Desk Manager

Dear Ms. Hiller,Thank you very much for sharing your experience at Alexandra Barcelona Hotel.We are delighted to see you 5* rating. It is truly a pleasure to learn that you had an excellent stay with us.We are looking forward to welcoming you back.Kind regards,Carlota MonterFront Desk Manager

Dear Ms. BeckyThank you so much for sharing your experience at Alexandra Barcelona Hotel, Curio Collection by Hilton. I am really happy to see that you enjoyed an excellent stay with us. Rest assure it is truly a pleasure for all of us to take care of you.I am looking forward to welcoming you at the Alexandra Barcelona Hotel, Curio Collection by Hilton very soon.Best regards,Juanjo Andrés

Dear Mr. Rodel,Thank you for sharing your experience in our property. I am delighted to read your review and to see that you describe the staff as amazing. We will be pleased to welcome you back on future visits to Barcelona.Kind regards,Carlota MonterFront Desk Manager

Estimado Sr. Antoine,Muchísimas gracias por compartir su experiencia en Alexandra Barcelona Hotel.Es un placer saber que disfrutó de una estancia perfecta con nosotros. Estaremos encantados de darle la bienvenida de nuevo en futuras visitas a Barcelona.Saludos cordiales,Carlota MonterFront Desk Manager

Dear Erold,Thank you very much for your 5* review. We are thrilled to learn that you enjoyed your stay in every way.We will be very much looking forward to welcoming you back.Kind regards,Carlota MonterFront Desk Manager

Dear John Peter,Thank you for taking the time to share your positive feedback regarding your recent stay at Alexandra Barcelona Hotel, Curio Collection by Hilton. We are delighted to hear that you had a 5-star experience with us.Our team works hard to ensure that every guest has a comfortable and enjoyable stay, and it's rewarding to know that our efforts contributed to your satisfaction. If there's anything specific you particularly enjoyed during your visit, we would love to hear about it.We appreciate your choice to stay with us and hope to have the pleasure of welcoming you back for another excellent stay in the future. If you have any further comments or suggestions, please feel free to share them.Thank you for being our valued guest.Best regards,Borja AparicioDuty Manager

Dear Yasushi,Thank you for taking the time to share your positive feedback regarding your recent stay at Alexandra Barcelona Hotel, Curio Collection by Hilton. We are delighted to hear that you had a 5-star experience with us.Our team works hard to ensure that every guest has a comfortable and enjoyable stay, and it's rewarding to know that our efforts contributed to your satisfaction.We appreciate your choice to stay with us and hope to have the pleasure of welcoming you back for another excellent stay in the future. If you have any further comments or suggestions, please feel free to share them.Thank you for being our valued guest.Best regards,Borja AparicioDuty Manager

Estimado Sr. Lumer,Muchas gracias por compartir su experiencia. Es un verdadero placer saber que disfrutó de una estancia excelente con nosotros. Esperamos darle la bienvenida de nuevo en sus futuras visitas a Barcelona. Saludos cordiales,Carlota MonterFront Desk Manager

Dear Melanie,Thank you for sharing your experience at Alexandra Barcelona Hotel, Curio Collection by Hilton. We are pleased to learn that yoy enjoyed an excellent stay us.We will be very much looking forward to welcoming you back.Kind regards,Carlota MonterFront Desk Manager

Dear Okan Ozdemir,Thank you for taking the time to provide a rating of 4/5 for your stay at the Alexandra Barcelona Hotel, Curio Collection by Hilton. We appreciate your feedback.If there are specific details or aspects you'd like to share about your experience, or if there's anything we can do to make your next visit even more enjoyable, please feel free to let us know. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an improved experience.Warm regards,Borja AparicioDuty Manager

Dear Mr. Winston,Thank you so much for sharing your experience at Alexandra Barcelona Hotel, Curio Collection by Hilton. We really appreciate your feedback about our hotel. I really hope to see you back many more times during the next years.Best regards,

Dear Ms. Lisa,Thank you so much for sharing your experience at Alexandra Barcelona Hotel, Curio Collection by Hilton. I'm glad to know that you appreciate so much our hotel, staff and location.It's also fantastic to know that you had the chance of going to our restaurant, one of the best steak restaurant in the city.You can be sure we take good note of your comments about the lighting in the room, as we need to know what we need to improve to offer a better product and service.I really hope to see you back in Barcelona.Best regards,

Dear Mr. Alfonso,Thank you so much for sharing your experience at Alexandra Barcelona Hotel, Curio Collection by Hilton. I am really happy to see that you enjoyed your stay with us. Rest assure it is truly a pleasure for all of us to take care of you. I am looking forward to welcoming you back very soon. Kind regards,

Dear Marlgorzata,Thank you for sharing your experience at Alexandra Barcelona Hotel, Curio Collection by Hilton.I am very sorry to learn that the hotel did not meet your expectations. We are constantly working on improving our service and product and we hope we can welcome you back to our property and reverse your first experience with us. Kind regards,Carlota MonterFront Desk Manager

Dear Ms Angela,Thank you so much for sharing your experience at Alexandra Barcelona Hotel, Curio Collection by Hilton. I am really happy to see that you enjoyed your stay with us. Rest assure it is truly a pleasure for all of us to take care of you. I am looking forward to welcoming you back very soon. Kind regards,

Dear Niki,Thank you for sharing your experience at Alexandra Barcelona Hotel, Curio Collection by Hilton.We're delighted to hear that you found our hotel to be very good and enjoyed our great location in Barcelona.We're always striving to provide the best possible experience for our guests. If you have any specific feedback or suggestions for how we can improve and earn that extra star next time, please feel free to share. Your input is invaluable to us.We hope to have the pleasure of welcoming you back. If you have any plans for your next visit, don't hesitate to contact us, and we'll be happy to assist with any arrangements.Warm regards,Borja AparicioDuty Manager

Estimado Sr. Eduardo,Muchas gracias por compartir su experiencia en Alexandra Barcelona Hotel, Curio Collection by Hilton y darnos la mejor puntuacioón sobre su experiencia con nosotros.Es un placer saber que disfrutó de una estancia excelente.Estaremos encantados de darle la bienvenida de nuevo en sus futuras visitas a Barcelona.Saludos cordiales,Carlota MonterFront Desk Manager

Dear guest,I would like to thank you for sharing your experience at Alexandra Barcelona Hotel, Curio Collection by Hilton.We are thrilled to read your kindest review about your recent stay with us. It is truly a pleasure to learn that you enjoyed everything of the property and that our prime location made easier to do all the sightseeing. We will be very much looking forward to welcoming you back.Kind regards,Carlota MonterFront Desk Manager

Dear Mrs. Samantha,Thank you very much for sharing your experience at Alexandra Barcelona Hotel, Curio Collection by Hilton.We are delighted to learn that you enjoyed your overall experience.We look forward to your return visit in a not too distant future.Best regards,

Dear Mr. Olivier,Thank you so much for sharing your experience at Alexandra Barcelona Hotel, Curio Collection by Hilton. I am really happy to see that you enjoyed an excellent stay with us. Rest assure it is truly a pleasure for all of us to take care of you.Thank you for your words regarding our location, but specially our staff, all of us feel immensely happy to make you feel at home.I hope you came back to see us whenever you visit again Barcelona.Best regards,

Dear Mr. Thomas,Thank you very much for sharing your experience in our hotel. We are glad to learn that you had a pleasant stay with us. We will be very much looking forward to welcoming you back.Kind regards,Carlota MonterFront Desk Manager

Dear Mr. Jose Enrique,Thank you so much for sharing your experience at Alexandra Barcelona Hotel, Curio Collection by Hilton. I'm glad to read your comments about our staff, which always try to make feel all our guest as if they where at home.Regarding to the extra charge, I'm sorry for it, but is explained in our website that if you exceed the number of person which the reservation is made for, it will be an extra charge (45 euros/night for kids and 75 euros/night) for adults.I am looking forward to welcoming you at the Alexandra Barcelona Hotel, Curio Collection by Hilton very soon.Best regards,

Dear Michele,Thank you for your 5 star review about your recent stay in our hotel. It is truly a pleasure to learn that you had an enjoyable stay in every way. We will be very much looking forward to welcoming you back.Kind regards,Carlota MonterFront Desk Manager

Dear Ms. Mary,Thank you very much for sharing your experience at Alexandra Barcelona Hotel, Curio Collection by Hilton. We are delighted to learn that you had a pleasant stay in our property.We will be very much looking forward to welcoming you back.Kind regards,Carlota MonterFront Desk Manager

Dear Ana,Thank you for staying at Alexandra Barcelona Hotel and taking the time to share your experience. We are thrilled to read that you had a perfect time in our hotel.We will be pleased to welcome you back whene visiting our city.Kind regards,Carlota MonterFront Desk Manager

Dear Christopher,Thank you for sharing your experience at Alexandra Barcelona Hotel, Curio Collection by Hilton.We are thrilled to see your best score and really happy that you enjoyed your stay to the fullest.We will be very much looking forward to welcoming you back.Kind regards,Carlota MonterFront Desk Manager

Dear Mr. Brian,Thank you so much for sharing your experience at Alexandra Barcelona Hotel, Curio Collection by Hilton.I'm really happy to see that you appreciate our staff and the room. For us, the service to our customers is very important and the quality of the products we offer is also very important.I'm also happy to know that you enjoy in our pool and in our bar, both are a nice place to make a rest after a long day sightseeing.We will be very much looking forward to welcoming you back and reach the excellence next time.Best regards,

Dear Mr. Arjung,Thank you so much for sharing your experience at Alexandra Barcelona Hotel, Curio Collection by Hilton.I'm sorry to read that the room did not met your expectations. We give you the most inferior room (queen superior) because is the category you booked. The size of the room is the one that appears in the website 23 sq, you can be sure that is not 12 sq.I'm also surprise about your comments regarding our staff, as we always help all our guest with recommendations for restaurants, shows, tours... I will investigate more about the matter.Please let me know if you are planning to visit Barcelona and I will personally make sure you have a fantastic experience with us. Best regards,

Thank you so much for sharing your experience at Alexandra Barcelona Hotel, Curio Collection by Hilton. I am really happy to see that you enjoyed your stay with us. Rest assure it is truly a pleasure for all of us to take care of you. I am looking forward to welcoming you back very soon. Kind regards,

Estimada Josefina,Muchas gracias por compartir su experiencia en Alexandra Barcelona Hotel, Curio Collection by Hilton.Estamos encantados de saber que tuvo una buena experiencia durante su estancia en nuestro hotel. Brindar un servicio de primer nivel y garantizar la satisfacción de nuestros huéspedes es nuestra prioridad, y es bueno saber que cumplimos con sus expectativas.Si tiene comentarios o sugerencias específicas que le gustaría compartir, nos encantaría escucharlas. Su opinión es valiosa para nosotros, ya que nos esforzamos continuamente por mejorar nuestros servicios y crear experiencias memorables para nuestros huéspedes.Una vez más, gracias por elegir nuestro hotel y darnos una calificación perfecta. Esperamos darle la bienvenida nuevamente en el futuro!Atentamente,Borja AparicioDuty Manager

Dear Sally,Thank you for sharing your rating about your experience at Alexandra Barcelona Hotel, Curio Collection by Hilton.We apologize that your experience at our hotel did not meet your expectations. Your feedback is important to us, and we would like to understand more about the areas where we fell short so we can address them and improve our services.If you have any specific feedback or concerns you'd like to share, please feel free to let us know. We value your input and are committed to making necessary improvements to enhance the overall guest experience.We hope to have the opportunity to welcome you back in the future and provide you with a better experience.Best regards,Borja AparicioDuty Manager

Dear William,Thank you for sharing your experience at Alexandra Barcelona Hotel, Curio Collection by Hilton.We're glad to hear that you had a fantastic experience at our property. We understand that flight cancellations can be frustrating and lead to unexpected changes in travel plans.We apologize for any inconvenience you faced with your reservation through Expedia. While we do our best to accommodate our guests, third-party booking platforms like Expedia have their own policies and procedures, which can be restrictive in certain situations.If you faced any other challenges during your stay or if there's anything else we can do to assist you, please feel free to let us know. We value your feedback and are always looking for ways to improve our services and make our guests' experiences as smooth and enjoyable as possible.We hope to have the opportunity to welcome you back in the future and provide you with another great stay.Best regards,Borja AparicioDuty Manager

Estimado Carlos,Muchísimas gracias por compartir su experiencia en nuestro hotel. Es un verdadero placer saber que disfrutó de una estancia excelente con nosotros. Estaremos encantados de darle la bienvenida de nuevo en futuras visitas a Barcelona.Saludos cordiales,Carlota MonterFront Desk Manager

Dear Nicci,Thank you for sharing your experience at Alexandra Barcelona Hotel, Curio Collection by Hilton.I am sorry to learn that you did not fully enjoy your stay due to the lack of views in your room. We are rehabilitating the facade and will be finished soon. We hope we can welcome you back when visiting Barcelona in the future. Kind regards,Carlota MonterFront Desk Manager

Dear Mr. Joseph A,Thank you very much for sharing your experience.I am glad to learn that you enjoyed your stay with us and truly sorry to read that you felt discriminated in our property. Our hotel stands out for its diversity and multiculturalism. We do not accept any racist act and our staff is made up of many different nationalities. It is part of our ideals and Hilton's. For this reason, none of our staff has prejudices or racist actions and they serve all our clients equally.I am very sorry that you had this impression about us, I can assure you that it could not be further from the truth.We will be very much looking forward to welcoming you back.Kind regards,Carlota MonterFront Desk Manager

Dear Mr. Abel,Thank your for choosing Alexandra Barcelona Hotel, Curio Collection by Hilton for your last visit to Barcelona.I would like to thank you for your words about our staff and our location, for us it has been a pleasure to take care fo you.I hope to see you back shortly in Barcelona.Best regards,Juanjo Andrés

Dear Mrs, Rachael,Thank you so much for sharing your experience at Alexandra Barcelona Hotel, Curio Collection by Hilton.I'm so happy that you appreciate our staff, location and breakfast.Unfortunately our pool is closed for some days due to maintenance works (and is announced in all the websites). Regarding to the water, we just offer free water upon arrival.Best regards,Juanjo AndrésFront desk manager assistant

Dear Mr. Salvatore,Thank you so much for sharing your experience at Alexandra Barcelona Hotel, Curio Collection by Hilton. We are delighted to read your kindest words about Agnese and to learn taht you enjoyed your stay with us. We will be very much looking forward to welcoming you back.Kind regards,Carlota Monter

Dear Muito bom,Thank you very much for giving us the highest rating and for sharing your experience at Alexandra Barcelona Hotel, Curio Collection by Hilton.We are happy to learn that you enjoyed your stay with us. Rest assure it is truly a pleasure for all of us to take care of you.We are truly looking forward to having you back, we will do our best to make sure you have a pleasant stay.Kind regardsBorja AparicioDuty Manager

Dear Thomas,Thank you so much for your rating. We are very happy to learn you enjoyed your stay in every way.We will be very much looking forward to welcoming you back.Best regards,Carlota Monter

Dear Alberto,Thank you for sharing your experience with us. We regret to know that during your stay you had some issues with the wifi connection. I would like to clarify that we have recently implemented a new wifi network that works properly, and we also have an incident hotline available to our guests.We are looking forward to welcoming you back, next time I will personally make sure that you have a propper wifi connection.Kind resgards

Dear Ms. Darlene,Thank you so much for sharing your experience. We are delighted to learn that you had an excellent saty with us and that you highlight the hotel location and more importantly the staff. We will be very much looking forward to welcoming you back.Kind regards,

Dear Bert-Jan,Thank you for such a nice comment about your experience at Alexandra Barcelona Hotel, Curio Collection by Hilton. We are happy to know that you liked the location and the King Junior Suite Terrace, as well as the service provided by our team.We are looking forward to welcoming you again!

Dear Mr. Charles,Thank you for sharing your experience at Alexandra Barcelona Hotel, Curio Collection by Hilton. I am sorry to learn that the hotel did not meet your expectations. All the rooms have bathroom amenities and can be replaced when used. Also a bottle of water on arrival.We will be pleased to welcoem you back.Kind regards,Carlota MonterFront Desk Manager

Dear Nikolay,Thank you for sharing your experience with us.Please, note that you was on the third floor and we are not aware of any work being done above this floor.But during the days of your stay, repairs were being made to the bathrooms on the first floor. If this is the reason for your complaint, we apologize for any inconvenience this may have caused you.We look forward to welcoming you again, we will do our best to make your stay as pleasant as possible.Kind regards