외관

제이콥스 인 바르셀로나 여행 후기

2 out of 5
제이콥스 인 바르셀로나
C/ Amistat, 21-23, Barcelona

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 26개 이용 후기 중 20개" "
평점 8 - 좋아요. 26개 이용 후기 중 5개" "
평점 6 - 괜찮아요. 26개 이용 후기 중 0개" "
평점 4 - 별로예요. 26개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 26개 이용 후기 중 0개" "

9.4/10

청결 상태

9.6/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

8/10 - 좋아요

Abrea

2024년 1월에 2박 숙박함
답변 제공: Jana 님, 2024년 2월 14일
Dear Abrea, Thank you very much for your feedback! We always work hard to improve and we hope to welcome you back in the future!Have a lovely day!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy muy bueno, pero podría mejorar
De los mejores hostales en los que me he quedado, por lejos. Pese a que es un hostel, hay privacidad en la habitación, enchufes personales, puertos USB-A, sector espacioso en baños y duchas y condiciones claras. Los únicos problemas son que el desayuno (opcional) es muy caro (aunque hay muy buenas cafeterías y bares cerca, además de un Mercadona), piden datos de tarjetas para pagar las tasas municipales y está a 10 minutos caminando de la estación del Metro más cercana.
2023년 12월에 1박 숙박함
답변 제공: Liz 님, 2023년 12월 26일
Hola, muchas gracias por dejarnos una reseña. Nos alegra que hayas disfrutado de tu estancia en el hostel! Además, tendremos tus sugerencias en cuenta para mejorar en el futuro. Esperamos vernos de nuevo en el futuro! Un saludo, Liz.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Daniëlle - Front House Manager 님, 2023년 12월 19일
Hello! Thank you for your review. Kindest regards,Daniëlle

10/10 - 훌륭해요

Marat 님, Tbilisi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The apartments are located in one of the best of Barna districts. There's quiet enough, a beach in a few minutes walk distance, a metro/bus stops nearby, a cafe and restoraunts just in a few steps.
2023년 11월에 6박 숙박함
답변 제공: Daniëlle - Front House Manager 님, 2023년 11월 28일
Hello Marat, thank you very much for your review! I am sure this information will help other guests. Kind regards, Daniëlle

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean comfortable & close to beach and main Street
Location is perfect close to beach and mainstreets. It's the cleanest hostel I have ever stayed in. They have a lot of cleaning people, cleaning kitchen, toilets and shower rooms regularly. I really appreciated this as I was nervous to stay in a hostel because I like clean toilets/showers. The beds were comfortable and have privacy curtains on each bunk and your own bed light, 1electric socket, 2 usb charging connectors. A lot of space in the kitchen to cook and store some food in the cupboards and fridge with labels on your name.
2023년 10월에 5박 숙박함
답변 제공: Daniëlle - Front House Manager 님, 2023년 11월 13일
Hello! Thank you for your lovely comments. This makes us very happy. We take the safety of our guests very seriously. I am sure your comments will be helpful for future clients. We will be happy to accommodate you again soon. Kindest regards, Daniëlle Jacobs Inn Barcelona

10/10 - 훌륭해요

Oshay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 6박 숙박함
답변 제공: Jana 님, 2023년 10월 18일
Thank you so much Oshay for taking the time and evaluate us. We really appreciate it!

10/10 - 훌륭해요

Ruben Dario

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Personale supergradevole. Comodo e buona relazione tra prezzo e comodità
2023년 9월에 2박 숙박함
답변 제공: Jana 님, 2023년 10월 18일
Thank you so much Ruben for your honest feedback! We will love to see you here again. Have a wonderful day

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff
2023년 7월에 7박 숙박함
답변 제공: Aneta, Zero Barcelona 님, 2023년 8월 8일
Hello Michael, Thank you so much for your lovely review!We appreciate your feedback and will let our team know!We hope to welcome you back soon!Best Regards, Aneta, Zero Barcelona

10/10 - 훌륭해요

Franklyn 님, San Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities clean and well-maintained. Staff friendly and accommodating, walk-in to the beach. Great experience, I recommend it!
2023년 6월에 1박 숙박함
답변 제공: Aneta, Zero Barcelona 님, 2023년 6월 27일
Hello Franklyn, Thank you so much for a lovely review! We are very glad you were able to enjoy your stay and our location near the beach, that you found our team helpful. Your compliments will be passed on!We hope to welcome you back soon!Kind regards, Aneta

8/10 - 좋아요

Marco Antonio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tiene lo necesario para una estancia cómoda, además de una ubicación muy conveniente.
2023년 5월에 10박 숙박함
답변 제공: Aneta, Zero Barcelona 님, 2023년 6월 27일
Hola Marco, Gracias por tu reseña, nos alegramos mucho de que te haya disfutado tu entancia aquí en Zero Barcelona, y nuestra ubicación! Esperamos verte de vuelta pronto!Un Saludo,Aneta

10/10 - 훌륭해요

Ruth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hostel
Super clean and very comfortable hostel, had everything i needed and felt safe and welcome
2023년 5월에 3박 숙박함
답변 제공: Aneta, Zero Barcelona 님, 2023년 5월 26일
Hello Ruth, Thank you so much for this lovely review. We are very happy you have enjoyed your stay with us and we hope to welcome you back in the near future.Kind Regards,

8/10 - 좋아요

Miska

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice clean and organized hostel.
Had a good stay here. The hostel was excellent but as always with guests gig never know. People made more than respectable noise in the room arriving after quiet times and same thing happened at 5am in the morning.
2023년 5월에 2박 숙박함
답변 제공: Aneta, Zero Barcelona 님, 2023년 5월 9일
Dear Miska, Thank you for your review, we are happy to know you had a nice overall stay. We are very sorry to hear your roommates were not as quite as they should be and not respected the quiet times. We shall address this at check in to ensure a comfortable nights sleep for everyone.Kind Regards,

10/10 - 훌륭해요

Seif Ahsan Joseph

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 14박 숙박함
답변 제공: Aneta, Zero Barcelona 님, 2023년 5월 9일
Hello Seif, thank you for a fantastic review! We are very happy you had a great stay with us and we hope to welcome you back soon!Kind Regards,

8/10 - 좋아요

christophe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: Aneta, Zero Barcelona 님, 2023년 5월 9일
Dear Christophe, Thank you for your time to give us a review.We hope you had an enjoyable stay with us and hope to welcome you back soon!Kind Regards,

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Aneta, Zero Barcelona 님, 2023년 5월 9일
Dear Sarah, thank you for your fantastic review! We hope to welcome you back soon!Kind Regards,

8/10 - 좋아요

James

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tried charging me to store my bags before check-in. I've stayed in hostels all around the world and they have not had a charge to store bags. Yet this is the 2nd hostel in Spain I have experienced this. After telling the girl on reception hpw dissapointed I was, she ended up letting me store my bags for free. The hostel is not quite as nice as it looks in the photos, although it's still nice enough. The 12 bed dorms are interal and have an window, which is only seen on one side of the room. It did feel a bit claustrophobic and the lights had to be on even during the day to really see. And the rooms got stuffy very quickly when the AC was off. The cleanliness.. the cleaners looked busy, but there were still areas that did nt look entirely clean. In the kithcne area, the tables still had the same marks after 2 days. Location is great, out of the business of the centre, but 20-30 mins by walk/metro to the centre. So close to the beaches. Rooms were nice and quiet and bed was comfy. If it's a calm hostel you are looking for, come here. Overall recommend, just a few considerations.
2022년 10월에 3박 숙박함
답변 제공: Jana 님, 2022년 12월 12일
Hello James, we appreciate your honest feedback. We make sure that our housekeeping service improves every day, so thank you for letting us know your opinion. We hope you can come back to visit us again! Have a wonderful day. Kind Regards

10/10 - 훌륭해요

Roberto

2022년 10월에 2박 숙박함
답변 제공: Aneta, Zero Barcelona 님, 2023년 5월 9일
Thank you for a fantastic review Roberto! We hope to welcome you back soon!Kind regards,

10/10 - 훌륭해요

Nafkot

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location. Nice staff. Clean.
2022년 9월에 1박 숙박함
답변 제공: Kristina 님, 2022년 9월 28일
Hi Nafkot,Thank you very much for leaving a feedback. We are glad you have liked our location and staff. Hope to see you again in the future.Kind regards,Zero Barcelona Team

4/10 - 별로예요

Oleg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hostel itself is “too modern”. They use an app to unlock doors, which means you have to carry your phone even if you are going to the toilet/shower and good luck if you run out of battery/have your phone stolen. Shower cabins are extremely small and there is no provision for storing above said phone while you are showering. The worst was that when I arrived at midnight, I was told my booking was cancelled (despite paying through Expedia a few weeks earlier). The girl at reception was nice - she said the room I booked (4-person with private bathroom) was no longer available and the best she could do is put me in 6-person shared bathroom. As it was midnight, it was too late to explore alternatives so all I could do was take it and go to sleep. A week later and there is still no refund for the fact I was in a much cheaper room (and not one I would have booked if I knew this was gonna happen). On the upside it’s next to the beach, in a safe area of Barcelona. Everything was clean and they had some activities to bring people together.
2022년 7월에 3박 숙박함
답변 제공: Jana 님, 2022년 7월 22일
Hello Oleg, thank you very much for your honest feedback. We really apologize for any inconvenience with that cancelled booking. It was mistake from our side. We tried to accommodate you anyway and we offered the refund to Expedia already (as you booked via Expedia). They should get in touch with you soon. Regarding the phones, Once you made a check-in, you received confirmation code which can be used beside the app, so you can choose if you want to use the code or app for opening the doors. It is completely up to you. Generally we have positive feedback from our clients due to safety and security. We wish you wonderful day and one more time thank you for staying with us! Kind Regards

10/10 - 훌륭해요

Erin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hostel with friendly staff and good facilities. Take note of the location as it is not in downtown, otherwise it was great. Pros: rooms had locks and lockers had build in locks for lots of security. Beds had curtains and were very comfortable. Lots of showers. Good internet connection. Close to tons of cafés/ restaurants. Close to the beach. Notes: top terrace was closed. Far away from downtown; about 45min walk. Lack of instructions on how to get there from the airport. Fridge lacked shelf space.
2022년 7월에 6박 숙박함
답변 제공: Jana 님, 2022년 7월 22일
Hello Erin, Thank you so much for taking time for writing review for us. We are glad you liked your stay in our hostel, our staff and our facilities. The area where the hostel is located is 5 min. from the beach and 10 min. walk to subway. You can get to the city center in 20-25 min by subway. We will make sure to post more information about how to get to the hostel. Thank you for your suggestion. We hope you will come back again in the future! Have a wonderful day!

10/10 - 훌륭해요

Aly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was the friendliest I have ever met at any stay. The rooms and common areas were fresh and clean. Restaurants, beaches and transportation all just a stone toss away. The perfect hostel for Barcelona!
2022년 6월에 5박 숙박함
답변 제공: Jana 님, 2022년 6월 13일
Hello Aly, Thank you very much for your feedback, we really appreciate it! We hope you had a great stay and you can come to visit us again! Have a wonderful day! Best Wishes, Zero Barcelona Team

10/10 - 훌륭해요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
2022년 4월에 3박 숙박함
답변 제공: Jana 님, 2022년 5월 2일
Thank you very much Alexander! We wish to see you here again. Have a great day

10/10 - 훌륭해요

Belarbi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Propre confortable a proximité du métro des bus des restaurants de la plage et des commerces
2022년 2월에 1박 숙박함
답변 제공: Aneta, Zero Barcelona 님, 2023년 5월 9일
Dear Belarbi, Thank you for your excellent review! We hope to welcome you back soon!Kind Regards,