Thank you Sunghye for your feedback.I do hope your next stay will be better.Kind Regards,

Dear Seonwoong,Thank you for your scoring.Looking forward welcoming you back.Kind Regards,

Dear Sunghun,Thank you very much for your feedback.I do hope we will have the chance to welcoming you back and push for a top score.Theres many types of room, maybe next time we can allocate a bigger room for you.Kind Regards,

Dear Yeonjae,Thank you very much for this amazing review! Your comments make us improve and help us serve you better, with great enthusiasm and the desire to do well.We look forward to welcoming you back in the near future and we hope that you will be able to enjoy our terrace bar this summer. Best regards

Here's a response to address the various points raised in the feedback:Dear Hollie,Thank you for sharing your feedback about your recent stay with us. We're delighted to hear that overall you had a very good experience and enjoyed the great views from our rooftop area. We're also pleased that you found our hotel's location convenient, with easy access to many tourist attractions and the metro right outside the door.We sincerely apologize for any inconvenience caused by the closure of our pool due to the water shortage in the city. Regarding the noise disturbances you experienced, we apologize for any disruption to your sleep caused by other guests. We strive to maintain a peaceful environment for all our guests and will address this issue with our team to ensure that appropriate measures are taken to minimize noise disturbances in the future.We truly appreciate your understanding and your detailed feedback, as it helps us improve our services and guest experiences. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.

Dear Claudia,Thank you for sharing your experience. We apologize for the inconvenience with the blocked sink in your room. We'll take immediate steps to address it. We hope to welcome you back and provide an improved experience.Kind regards

Estimada Katia,Agradecemos su comentario positivo sobre el tamaño de las habitaciones, nuestro desayuno y la ubicación conveniente. Nos alegra saber que disfrutó de su estancia con nosotros y esperamos recibirle nuevamente pronto.

Dear Jennifer,It sounds like you found the perfect spot for a short break! A fantastic location near Las Ramblas and a metro station makes it easy to get around and explore the city. And having a delicious breakfast and a rooftop terrace sounds like a great way to start the day and unwind after sightseeing. Plus, a free sangria masterclass sounds like a lot of fun! Thanks for sharing your wonderful experience!Warm regards

Dear Walid,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed our great location and that our staff members made your stay truly special with their genuine and professional service.We're glad to know that you appreciated the coffee machine in the lobby. It's always nice to have convenient amenities like that available for our guests.We hope to have the pleasure of welcoming you back soon for another wonderful stay!Kind regards

Dear BrendaThank you for your feedback! We're delighted to hear that you found our property conveniently located for shopping and within walking distance to nearby attractions. Ensuring our guests have a seamless and enjoyable experience is our priority, and we're glad to know that our location met your needs.We hope to have the pleasure of welcoming you back in the future for another convenient stay.Kind regards

Dear Ali,Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic long weekend stay at our hotel.It's great to know that our convenient location, with the main Metro stop right outside, made exploring Barcelona's attractions easy for you. We appreciate your understanding regarding the temporary closure of our rooftop pool due to the recent drought in Catalonia.We're delighted that you found our rooms clean and our facilities satisfactory. Our team works hard to ensure that our guests have a comfortable and enjoyable experience, so we're pleased to hear that you appreciated their friendliness and professionalism.Thank you for recommending us, and we look forward to welcoming you back for another wonderful stay in the future!Warm regards,

Wir freuen uns, dass es Ihnen gefallen hat! Wenn Sie weitere Fragen oder Bedenken haben, stehe ich Ihnen gerne zur Verfügung.

Dear Mervyn,Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed our hotel's good location, helpful staff, and lovely breakfast.We apologize for any inconvenience caused by noise from the main road during the night. Your comfort is important to us, and we will take your feedback into consideration to ensure that future stays are more peaceful.We appreciate your kind words and hope to have the opportunity to welcome you back for another enjoyable stay.Kind regards

Dear Roberto,Thank you for letting us know! If you have any further feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to ensure your experience with us is always excellent.Kind regards

Thank you for sharing your feedback with us. We apologize for the inconvenience caused by the lack of natural light in your room. Next time we will assign you a exterior one. Kin regards

Dear Chanel,Thank you for sharing your experience with us! We're delighted to hear that you found our hotel property modern, clean, and quiet, and that our staff were friendly and helpful throughout your stay. Your kind words mean a lot to us, and we're thrilled to know that you would choose to stay with us again in the future. We look forward to welcoming you back for another wonderful stay! If you need any assistance or have any questions in the meantime, please don't hesitate to reach out.Kind regards

Dear Theresa,Thank you for your feedback! We're delighted to hear that you found our hotel to be a great value for money and that our location provided easy access to tourist attractions. Ensuring our guests have a convenient and enjoyable experience is always our priority, and we're pleased to know that we met your expectations. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We look forward to welcoming you back for another great stay in the future!Kind regards

Thank you for rating your stay at the Barcelona Universal Hotel. We hope to see you again during your next stay in Barcelona.

hank you for sharing your feedback with us. We're glad to hear that you found our hotel to be in a good area, with convenient access to the metro station and the Ramblas within walking distance. We're also pleased that you were satisfied with the size of your room.We apologize for the inconvenience you experienced with the Wi-Fi during your stay. Ensuring a reliable internet connection is important to us, and we will address this issue to improve our service for future guests.If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We value your input and hope to have the opportunity to welcome you back for an even better stay in the future.Kind regards

Merci d'avoir évalué votre séjour au Barcelona Universal Hotel. Nous prenons note de vos commentaires. Avec nos meilleures salutations

Vielen Dank für die Bewertung Ihres Aufenthalts. Wir nehmen Ihre Kommentare zur Kenntnis. Mit freundlichen Grüße

Dear Nina,Es tut uns leid zu hören, dass Sie mit dem Komfort und den Einrichtungen des Hotels nicht zufrieden waren. Positiv ist allerdings, dass das Personal freundlich war. Sie können dem Hotel Ihre spezifischen Anliegen mitteilen, damit diese diese in Zukunft verbessern können.Mit freundlichen Grüße

Dear Connor,Thank you for evaluating your stay. We take note of your comments. Kind regards

Dear Anne,It sounds like you had a pleasant experience at the hotel! A comfortable and attractive room can really enhance your stay, and friendly staff make all the difference in creating a welcoming atmosphere. Thanks for sharing your positive feedback!Kind regards

Deare Jurgita,Thank you for evaluating your stay. We take note of your comments. Kind regards

Dear Michel,Thank you for rating your stay at the Barcelona Universal Hotel. We hope to see you again during your next stay in Barcelona.

Thank you for rating your stay at the Barcelona Universal Hotel. We take note of your comments. Kind regards

Dear Darlene,Thank you for sharing your opinion.It's fantastic to hear that you had an awesome stay! We hope to see you again in your next visit to Barcelona. Kind regards

Gracias por su valoración, Jose. Esperamos volver a verle en su próxima visita a Barcelona. Un saludo

Dear Matteo,Thanks for your comments. We hope to see you again on your next visit to Barcelona.Kind regards

Dear Sylvain,C'est génial d'entendre que vous avez trouvé que l'hôtel offrait un bon rapport qualité-prix dans l'ensemble.Merci d'avoir partagé vos impressions sur l'hôtel. Si vous avez d'autres questions ou besoin d'aide pour votre voyage, n'hésitez pas à demander!

Dear Daniel,Thank you for evaluating your stay. We take note of your comments. Kind regards

这听起来像是您在酒店度过了愉快的时光！如果您有任何其他问题或需要进一步的帮助，随时联系我们。期待您在下次访问时再次光临，祝您有一个愉快的一天！

Dear Karen,Thank you for sharing your experience! It's great to hear that despite the noisy and busy area, your room provided a quiet retreat. And it's fantastic that you found the restaurant to be excellent. We hope to welcome you again next time you'll visit Barcelona. Kind regards

Dear Jocelyne,C'est génial d'entendre que vous avez trouvé l'emplacement idéal, le personnel accueillant, et un petit déjeuner copieux et varié. Nous apprécions que vous partagiez votre expérience positive. Si vous avez besoin de recommandations ou d'assistance supplémentaire, n'hésitez pas à nous contacter. Nous sommes là pour vous aider !

Dear Georges,C'est fantastique d'entendre que vous êtes très satisfait de votre expérience ! Si jamais vous avez besoin d'autres informations ou d'assistance à l'avenir, n'hésitez pas à nous contacter. Nous serions ravis de vous aider à nouveau. Merci beaucoup pour vos aimables commentaires !

Dear Dennis,It sounds like you had a fantastic stay! I'm glad to hear that you enjoyed the breakfast, found the staff kind and helpful, and appreciated the convenient location near the metro station and the Bari Gotic area. It's great that the beds provided excellent sleeping comfort, and being on the 7th floor helped reduce street noise. We'd be delighted to welcome you back for another enjoyable stay whenever you're in the area. Thank you for sharing your positive experience!Kind regards

Dear Patrick,Thank you for evaluating your stay at the Barcelona Universal Hotel. We hope to see you again during your next stay in Barcelona.Warm regards

Dear Suzana,It sounds like you had a fantastic stay! We are glad to hear that you enjoyed the breakfast, found the staff kind and helpful, and appreciated the convenient location near the metro station and the Bari Gotic area. It's great that the beds provided excellent sleeping comfort, and being on the 7th floor helped reduce street noise. We'd be delighted to welcome you back for another enjoyable stay whenever you're in the area. Thank you for sharing your positive experience!