정원

누마 | 브리오 여행 후기

3 out of 5
누마 | 브리오
Gran de Gràcia 14, Barcelona

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 107개 이용 후기 중 43개" "
평점 8 - 좋아요. 107개 이용 후기 중 32개" "
평점 6 - 괜찮아요. 107개 이용 후기 중 19개" "
평점 4 - 별로예요. 107개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 107개 이용 후기 중 5개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was good stay
2019년 2월에 2박 숙박함
답변 제공: Abdelghani Bel 님, 2019년 3월 3일
Thank you ! We are glad to see that you've enjoyed your stay with us. Best regards, Gracia Garden

10/10 - 훌륭해요

익명 님, 대한민국

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
다음에 오면 또 묵을 겁니다^^
바로 앞에 24번 버스 정류장이 있습니다. 지하철은 도보 5분 거리입니다. 근처에 슈퍼가 2개 있습니다. 그 중 하나는 새벽 2시까지 합니다. 근처에 일식, 피자, 버거, 뷔페 등 식당도 많습니다. 와이파이가 빠릅니다!! 에어컨도 잘 작동됩니다. 세면대가 넓고, 수압도 좋습니다. 전체적으로 건물 인테리어가 예쁩니다. 직원들도 친절합니다. 단점은 방 치울 때 바닥은 안 치워주십니다. 옷걸이가 고정입니다. 방이 조금 좁습니다. 바르셀로나에 또 오면 다시 묵을 것입니다^^
답변 제공: Hotel Gracia Garden Manager 님, 2018년 5월 28일
저명한 게스트, 우선 Hotel Gracia Garden에서의 경험을 공유하기 위해 시간을내어 감사드립니다. 우리가 제공하는 서비스를 개선하기 위해 경영진은 고객의 의견을 고려합니다. 귀하의 의견에 명시된 내용에 응답하고 싶습니다. 우리는 귀하의 체류가 매우 긍정적이었으며, 개혁이 최고 품질 기준을 따르는 새로 개조 된 시설들과 같은 측면을 강조한다는 것을 기쁘게 생각합니다. 우리는 또한 모든 교통 수단과 관심 지점에 가까운 중심 위치가 귀하의 숙박을 용이하게한다는 것을 알게되어 매우 기쁩니다. 우리는이 기회를 빌어 직원에 대한 친절한 말로 직원들의 감사를 표하며, 동기 부여의 향상뿐만 아니라 잘된 일에 대한 만족감을 의미했습니다. 우리 호텔에서 곧 다시 만나기를 바랍니다. 진심으로, 호텔 그라시아 가든

8/10 - 좋아요

YOON

좋아요: 직원 및 서비스
따뜻한 물은 바로 나오지 않았고, 에어컨 소리도 매우 시끄러웠지만, 데스크에 있던 직원들은 매우 친절했어요.

10/10 - 훌륭해요

Efrem

좋아요: 청결 상태, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: numa Guest Experience Team 님, 2023년 10월 17일
Dear Efrem,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

8/10 - 좋아요

Sebastian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Seemless electric check in and supporting info
Really liked the seamless electric check in, also that i could get in soon er to the builder, work from there and there were loos available before my 3pm room was available. Equally the QR code c checkout and lockers to leave my belongings until 8pm on the day of departure was a great touch and again a seamless operation through clear instructions. One comment - the code for the key pad system is excellent BUT I was not pleased to not be able top lock the door when going to sleep as IF anyone had the code they could simply enter. I think this is not hard to add and I don't think i would be alone in wanting to lock the door. Hope this helps and thank you
2023년 4월에 1박 숙박함
답변 제공: numa Guest Experience Team 님, 2023년 4월 20일
Dear Sebastian, Thank you for your feedback!We're happy to read that you enjoyed your stay. We're excited to discuss your suggestion with the entire team and look forward to welcoming you again soon. Best regards,

10/10 - 훌륭해요

Lora

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Small but comfortable in great location. Superb Customer services as well. Good value with tasteful and modern amenities.
2022년 6월에 1박 숙박함
답변 제공: Gracia Garden Boutique Hotel 님, 2022년 7월 1일
Hello Lora! Thank you very much for sharing your experience with other users of the platform! We are very happy to know that you enjoyed your stay at home, especially the location, the design and the treatment of the staff! We hope to welcome you again soon, in your home in Barcelona! :)

10/10 - 훌륭해요

Patricia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This lovely little boutique hotel is in the heart of Gracia, close to several Metro stations and lots of dining options, with a pleasant professional staff, and a restful outdoor garden. I'd stay there again. While it doesn't have a coffee maker in the room, the staff will brew a guest a complementary coffee in the morning.
2022년 2월에 3박 숙박함
답변 제공: Gracia Garden Boutique Hotel 님, 2022년 3월 7일
Hello Patricia! Thank you very much for sharing your experience with other Expedia users! We are very happy to hear that you enjoyed your stay at home.  Our great location, our professional staff and our secret garden are our biggest attractions, and we are glad to hear that they made your stay a great experience.  We look forward to welcoming you back to your home in Barcelona with open arms.  Cristina Gracia Garden Boutique Hotel

6/10 - 괜찮아요

Heike

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2022년 2월에 2박 숙박함
답변 제공: Gracia Garden Boutique Hotel 님, 2022년 3월 1일
Hello Heike! Thank you for taking the time to share your opinion online. We are sorry to hear that your stay did not meet your expectations, we work every day to provide incredible experiences for our guests, with our personalised recommendations, cleanliness and always trying to provide the best comfort for our guests. We were not aware of any unpleasant situation during your stay. We are sorry to know that we did not meet your expectations. We hope that the free early check in was to your liking. Our best regards, Gracia Garden Boutique Hotel

10/10 - 훌륭해요

Alejandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy recomendado
Muy recomendado, muy bien ubicado, super limpio, excelente servicio en recepcion. Me encanto
2022년 1월에 3박 숙박함
답변 제공: Gracia Garden Boutique Hotel 님, 2022년 1월 24일
Hola Alejandra! Muchas gracias por compartir tu experiencia con los demás usuarios de la plataforma! Nos alegra mucho saber que disfrutaste de la estancia en casa, de nuestra magnífica ubicación, la limpieza a la que dedicamos tanta atención (sobretodo en estos tiempos tan difíciles!) y nuestro factástico personal :) Esperamos volver a recibirte pronto, aquí tienes tu casa en Barcelona para cuando la necesites.

8/10 - 좋아요

Dana

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
stay at the Gracia Garden
the location is excellent and the staff was very nice. The hotel is perfect if you are looking for a simple, urban space in a good location.
2020년 2월에 5박 숙박함
답변 제공: Joan 님, 2020년 3월 1일
Hi Dana! Thanks for your review of our hotel. The simplicity of our design, the staff and the location is something very important for us, so thank to people like you, we can show ours strengths. Thank you for spending these days in Bacrelona with us. Best regards!! :D Joan Planells Gracia Garden Boutique Hotel

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 2월에 3박 숙박함
답변 제공: Gracia Garden Boutique Hotel 님, 2020년 2월 17일
Hello Anonymous! We are glad you enjoyed your stay with us, we want you to know that this is your home in Barcelona for whatever you need! We hope to see you again soon :) Cristina Herrero Gracia Garden Boutique Hotel

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Nice, clean and well located However no place to hang clothes in the room
2020년 1월에 6박 숙박함
답변 제공: Oscar Gracia Garden Team 님, 2020년 2월 1일
Hello Anonymous! First of all, we want to thank you for the time you have taken to rate our establishment :) It is a pleasure to know that you enjoyed your stay. We are looking for a storage solution that fits our design.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 10월에 3박 숙박함
답변 제공: Gracia Garden Boutique Hotel 님, 2019년 11월 4일
Hello Anonymous! First of all, we want to thank you for the time you have taken to rate our establishment :) It is a pleasure to know that you enjoyed your stay, that our location and staff have made you feel like home. We hope to see you again soon! Cristina Herrero

4/10 - 별로예요

Philip

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never go back
Stayed 4 days. After the first day the A/C went out and they never did get it fixed. Kept telling us all the excuses but never did anything about it and wouldn’t discount our bill because of it. Very small rooms and even smaller bathrooms. Very low ceilings as well. Very claustrophobic feeling.
2019년 10월에 3박 숙박함
답변 제공: Gracia Garden Boutique Hotel 님, 2019년 10월 20일
Hello Philip! Thank you for investing your time in commenting on our establishment. It is true that we do not have the bigest spaces, but we have a magnificent location :) I am sorry to tell you that we have no record of any failure in the AACC of any of the two rooms you used during your stay, and no guest after you has notified us either. We are sorry if there was a bug that made your stay less comfortable. What you did tell us about pillows, we are working on it. Thanks a lot for help us to be better! We hope you and Diane enjoyed your wedding a lot :) We hope to see you again to improve this first bad impression!

6/10 - 괜찮아요

Cristian Daniel

좋아요: 청결 상태
2019년 10월에 2박 숙박함
답변 제공: . 님, 2019년 10월 12일
Hello Cristian Thank for your coments, we are so gald that you like your phome in BCN , hope to see you some other time Gracia Garden

10/10 - 훌륭해요

실제 이용하신 고객

2019년 9월에 3박 숙박함
답변 제공: Gracia Garden Boutique Hotel 님, 2019년 10월 6일
Hello Anonymous! Thankyou for sharing your experience with us! We're glad you enjoyed your stay and hope to see you back soon :)

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location. Staff was very friendly. No tissues in the room.
2019년 9월에 2박 숙박함
답변 제공: A 님, 2019년 10월 2일
Hello Anonymous ! We are very glad that you enjoyed the stay at home :) It is true that our location is fantastic, although we do not have the most extensive facilities, the location is worth it :) We will transmit your comment to the staff, surely they will love to know that they made a good job. We hope to have you back home soon! Gracia Garden Boutique Hotel

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is a perfect place to stay when in Barcelona, the hotel isn't huge but has lots of great qualities. The staff were friendly and always greated us with a smile. The outside seating area is very spacious and comfortable. Staff were happy for you to bring drink and snacks back and eat out there. Music played on the background and there were facilities to get a drink from reception if needed. The room wasn't huge but again very clean and modern. Air con was good and the bed very comfy. The hotel was quiet and in a good location, would defiantly reccomend. Stress free and a relaxed atmosphere made it for me.
2019년 9월에 3박 숙박함
답변 제공: Gracia Garden Reception Team 님, 2019년 9월 18일
Hi Anonymous Thank you very much for sharing your experience with the other users of this platform! :) It was a real pleasure to have you at home, we are very happy that you liked the staff, the location, the bed and everything abouy us! We hope to see you again soon! Gracia Garden Boutique Hotel

8/10 - 좋아요

Hanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 2박 숙박함
답변 제공: Gracia Garden Boutique Hotel 님, 2019년 9월 11일
Hello Hanna! Thank you so much for sharing your stay! We're really happy you enjoyed the experience with us :) Hope to see you back soon!

10/10 - 훌륭해요

CAROLINA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함
답변 제공: Gracia Garden Boutique Hotel 님, 2019년 9월 9일
Hola Carolina! Muchas gracias por compartir tu experiencia con los usuarios de Hoteles.com! Nos alegramos mucho de que disfrutases de la estancia con nosotros, esta ahora es tu casa :) Esperamos verte de nuevo pronto!

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent , safe location on one of the most beautiful avenues in Barcelona! Staff friendly and went out of their way . Definitely would come back!
2019년 9월에 2박 숙박함
답변 제공: Gracia Garden Boutique Hotel 님, 2019년 9월 7일
Hello Anonymous! Thank you very much for your kind comment :) We are very proud of our staff and our location! We are glad to hear that you enjoyed your stay at home.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous hotel in great area, staff very helpful and friendly. Will definitely return.
2019년 8월에 3박 숙박함
답변 제공: Gracia Garden Boutique Hotel 님, 2019년 9월 1일
Hello Anonymous! Thank you so much for sharing your experience with us! We're really glad you enjoyed your stay and our staff were helpful and friendly. You'll be always welcome in your home in Barcelona :)

8/10 - 좋아요

Maurice 님, Bayern

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location is very good. Staff was always very friendly. The only thing that is missing is a sensor at the door to get in at night by roomcard :)
2019년 8월에 7박 숙박함
답변 제공: Gracia Garden Boutique Hotel 님, 2019년 8월 26일
Hi Maurice! Thank you so much for sharing your experience with Expedia users. We were glad that you enjoyed your stay with us and that the staff was up to the task to make your trip a little better. Regarding the sensor for the room card, for now it isn't in our plans, because we have 24/7 reception and the night receptionist usually has the door open (or otherwise, opens it when guests arrive at the hotel) We thank you very much for sharing ideas with us to improve, as it is the only way we can learn :)! We hope to see you soon at your home in Barcelona.

8/10 - 좋아요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is fairly modern and new. Location is very good if you are interested in exploring the downtown area, local neighborhoods, and attractions away from downtown- it’s mostly central to all / in long walking distance. The bed was not very comfortable, but we managed okay for the three nights we were there.
2019년 8월에 3박 숙박함
답변 제공: Gracia Garden Boutique Hotel 님, 2019년 8월 10일
Hello Rebecca! Thank you very much for sharing your experience with other users! We were glad you enjoyed the location of the hotel, it is really very comfortable to move around the city :) We regret that the bed was not to your liking, we have tried to choose intermediate beds, neither too soft nor too hard for everyone to rest well. We hope to see you on your next visit to Barcelona!

10/10 - 훌륭해요

Sergio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfecto
Perfecto, muy bien ubicado, muy buena atención, muy amables.....
2019년 6월에 8박 숙박함
답변 제공: Gracia Garden Boutique Hotel 님, 2019년 7월 11일
Hola Sergio! Muchas gracias por tus amables palabras! Nos alegramos mucho de que disfrutases de la estancia con nosotros. Esperamos verte de nuevo pronto, esta ahora es tu casa :)

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Heel vriendelijk personeel, erg goede locatie en een fijne hotelkamer met een ruime douche.
2019년 6월에 4박 숙박함
답변 제공: Gracia Garden Boutique Hotel 님, 2019년 7월 10일
Hallo Anoniem! Heel erg bedankt voor je reactie! We zijn blij om te weten dat u de locatie leuk vond en dat ons personeel het verblijf onvergetelijk heeft gemaakt! We hopen je weer te zien :)

10/10 - 훌륭해요

CHUNCHIEH

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
美好的住宿體驗
有設計感的飯店,地點方便,服務人員也很熱心幫忙一切事情
2019년 6월에 2박 숙박함
답변 제공: Gracia Garden Boutique Hotel 님, 2019년 6월 29일
你好! 非常感谢您的评论,我们很高兴您喜欢住宿和工作人员! 我们希望很快再见到你。 您好!

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything about this property was phenonemal. Clean, modern design, fantastic location in between la rambla area and park guell/sagrada, easy check-in, nice terrace, comfortable, wifi worked perfectly, morning coffee and donut, helpful front desk/staff who always answered our questions and gave some great recommendations. Had a great stay, highly recommend!
2019년 6월에 1박 숙박함
답변 제공: Gracia Garden Boutique Hotel 님, 2019년 6월 20일
Hello Anonymous! We were very happy that you enjoyed the stay :) We were glad that you liked the design of the hotel, its location and, of course, the staff! We are very proud of them and we appreciate your words. We hope to see you again soon, this is now your home!

6/10 - 괜찮아요

TTQ

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Ideal location with good access to metro, restaurants and shopping. The air conditioning we didn’t always work though and the rooms are very small. Basic amenities such as an iron and ironing board were lacking.
2019년 5월에 5박 숙박함
답변 제공: Gracia Garden Boutique Hotel 님, 2019년 6월 7일
Hello Tam! Thank you very much for leaving us a comment. We were happy that you enjoyed the location of the hotel, and we really regret the inconvenience with the air conditioning. I hope that the Pick Up company contacted you, I informed you of your check out :) Best Regards,

10/10 - 훌륭해요

Betty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Small Charming Hotel
Great area and wonderful small hotel with only 12 rooms. The staff was extremely helpful, especially Cristina. The rooms were small but clean and comfy. It would be nice to have facial tissues and a soap dish and not pay extra for the safe. One nice feature is that you had to request room cleaning and they provided a cupboard where you could grab extra towels or tp. For breakfast they did provide a pastry and coffee. They also had a quaint garden area that guests could sit in, weather permitting.
2019년 5월에 4박 숙박함
답변 제공: Gracia Garden Boutique Hotel 님, 2019년 5월 30일
Hello Betty! Thank you so much for your comment! We 're really happy you enjoyed your stay with us! And thank you for helping us to find a good ice cream shoop to recomend to our guests! :) Hope to see you back soon. Regards to Bruce, William and Paulette. Cristina, Maria Luisa, Miriam, Hernani & Oscar Gracia Garden Boutique Hotel

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay! Shocked that’s its a two star. The staff were very welcoming and allowed my friend to join in the garden :) thanks !
2019년 5월에 2박 숙박함
답변 제공: Gracia Garden Boutique Hotel 님, 2019년 5월 24일
Hello Anonymous! Thank you so much for your comment! We're glad you enjoyed your stay with us :) Hope to see you soon in your home in Barcelona! Gracia Garden Boutique Hotel

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wunderbare Lage. Viele Annehmlichkeiten in unmittelbarer Nähe.
2019년 5월에 5박 숙박함
답변 제공: Gracia Garden Boutique Hotel 님, 2019년 5월 24일
Vielen Dank für Ihren Kommentar Anonym! Wir hoffen, Sie bald wieder begrüßen zu dürfen :)

10/10 - 훌륭해요

Eva

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
En pärla
Gracia Garden Hotel vill jag gärna återvända till. Snygg design, rent, härlig atmosfär med bra och personlig service. En pärla.
2019년 4월에 4박 숙박함
답변 제공: Gracia Garden Hotel 님, 2019년 4월 19일
Hello Eva! Tack så mycket :) We are really happy that you enjoyed your stay and you’re gonna be always welcome in your home in Barcelona. Best regards, Gracia Garden Hotel

8/10 - 좋아요

Jonny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
City break - would stay again!
Really good and easy for what we wanted, not really any storage however we were hardly ever in the room - location was great and would stay again :)
2019년 4월에 4박 숙박함
답변 제공: Gracia Garden Boutique Hotel 님, 2019년 4월 12일
Hello Jonny! Thank you so much for spends your time making a comment! We are really happy that you enjoyed your stay and you’re gonna be always welcome in your home in Barcelona. :)

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태
The name of boutique is not justified. Small room and service compatible for 2 star hotel.
2019년 2월에 4박 숙박함
답변 제공: Gracia Garden Hotel 님, 2019년 3월 5일
Dear Anonymous, We regret that you have not enjoyed your stay at the Gracia Garden, we work every day to improve. We would appreciate it if you would send us an email to graciagarden@graciagarden.es to be able to attend your requests in a more personalized way. We hope you like the improvements in your next visit.

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Boas instalações , limpo, equipe acolhedora Muito bem localizado
2019년 1월에 2박 숙박함
답변 제공: Gracia Garden Hotel 님, 2019년 1월 11일
Muito obrigado pelas suas palavras. Estamos muito contentes que a sua estada tem sido boa. Esperamos voltar a ver vocês em breve.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Modern clean hotel good bathroom space, shortage of wardrobe and cupboard space. Would return.
2018년 12월에 8박 숙박함
답변 제공: Gracia Garden Hotel 님, 2019년 1월 9일
Thank you so much for your wonderful words. We are so glad to hear you saying that adn that you liked it. We hope to see you soon again. Best regards!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Moderno é muito limpo Equipe simpática Muito bem localizado
2018년 12월에 2박 숙박함
답변 제공: Gracia Garden Hotel 님, 2019년 1월 2일
Caro Sam, Obrigado por ter tempo para publicar um comentário após a sua estadia em Gracia Garden. Estamos muito satisfeitos em saber que você gostou da nossa localização central, como por nossa equipe também. É muito gratificante saber que eles tem atendido às suas expectativas. Nós esperamos vos ver novamente em breve.

10/10 - 훌륭해요

SARA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ótima opção em área nobre!
Muito próximo das Casas Milá e Batló de Gaudi no eixample, área nobre de barcelona. Amei o hotel. Tudo novo, limpinho e de ótima qualidade. Chuveiro e cama muito bons. A cerca de 3 minutos andando do metrô. Recomendo e voltarei.
2018년 9월에 4박 숙박함
답변 제공: Gracia Garden Boutique Hotel 님, 2018년 10월 4일
Caro Sara Queremos agradecer-lhe por ter tempo para escrever um comentário sobre a sua estadia no nosso hotel. Temos o prazer de saber que você se sentiu confortável em nosso estabelecimento, que o local era conveniente para você e que você pretende voltar novamente! Muito obrigado novamente e até breve.

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great trip
Really enjoyed my stay in Barcelona. The location, staff and hotel were perfect four our long weekend trip. Staff were very accommodating and helpful. The rooms were smallish but perfect for two when the majority of time is spent exploring Barcelona’s many beautiful sights
2018년 9월에 3박 숙박함
답변 제공: Hotel Management 님, 2018년 10월 2일
Dear Matthew, First of all, we would like to thank the time you've taken in sharing your review about your stay in Hotel Gracia Garden. All our customer's reviews are taken into account by the Management Board in order to improve the service we provide. We are so glad your experience has been so positive, going from features such as our central location near the important spots of the city and near to all the shopping areas and transportation systems. Our staff wants to thank you your kind words about their job; it's been a great satisfaction for them to know that their work has been helpful for making your stay better, being a boost of motivation for keeping their efforts in customer service. We hope Hotel Gracia Garden to be your next lodgement option in a future visit to Barcelona. Yours sincerely, Hotel Gracia Garden

10/10 - 훌륭해요

Sam 님, Orangevale, Ca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was exactly what it’s presented online bathroom could use a little more counter space and a shelf in the shower the staff was excellent and very accommodating hotel is close to pretty much everything highly recommend it to anyone traveling on a budget although we felt very safe in the hotel it would’ve been nice to have a place to lock away valuables still an excellent deal
2018년 9월에 8박 숙박함
답변 제공: Verónica Bueno 님, 2018년 10월 1일
Dear Sam, Thanks for taking the time to post a review following your stay in Gracia Garden. We are delighted to know that you have enjoyed our central location, as per our staff is also very satisfaying to know they have meet your expectations. Regarding your sugestions about the bathroom and the safe box we will consider it. We hope we can see you again in a near future. Best regards, The Management

8/10 - 좋아요

Lisa 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet, Clean and Confortable
Hotel is situated in a quiet area of Barcelona, in walking distance of what I wanted to see and also a selection of metros. The room was clean and comfortable, good value for money. The only issue I had was the lift. They clearly need to get it fixed...thought I was stuck on a couple of occasions and started to panic. There was a small sign on the lift wall but perhaps needed to be bigger or should l've been warned on check in.
2018년 8월에 2박 숙박함
답변 제공: Hotel Management 님, 2018년 9월 3일
Dear Lisa, Thanks for taking the time to post your review following your stay at Gracia Garden. We are very glad to know that our central location has been usuful for you also we are satisfaid to note that you found our rooms confortable and clean. Regarding the problem with the elevator we want to apologize once again for the inconvenience, at the moment the elevator works and our maintenance team wants to leave in perfect conditions in a very short time. Warm regards, The Management

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful location
the Staff was very helpful. The rooms were clean and comfortable. They held out luggage after we checked out while we went exploring before our flight. I would highly recommend this hotel. The location is great!
2018년 8월에 1박 숙박함
답변 제공: Hotel Management 님, 2018년 8월 16일
Dear Guest, First of all, we would like to thank the time you've taken in sharing your review about your stay in Hotel Gracia Garden. All our customers reviews are taken into account by the management inorder to improve the service we provide. We would like to give an answer to your review. We're glad to know that your stay has been overall so positive, going from the attention of our staff (which wants to thank your warm words about their job, it's been a boost of motivation for them) to our recentlly renovated premises, with a daily housekeeping department. We're as well happy to notice that our baggage claim service has been helpful for you. We hope that in a next visit to Barcelona, you'd be able again to be lodged with us! Yours sincerely, Hotel Gracia Garden

6/10 - 괜찮아요

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별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Quartos minúsculos nao cabe nem a gente direito. So tem um funcionário, as vezes ele nao esta e vce tem que ficar esperando ele aparecer
2018년 7월에 1박 숙박함
답변 제공: Hotel Gracia Garden Manager 님, 2018년 8월 2일
Querido convidado, Antes de tudo, gostaríamos de agradecer pelo tempo que você dedicou para compartilhar sua opinião no Hotel Gracia Garden. As opiniões dos nossos clientes são levadas em conta pelo Conselho de Administração, a fim de melhorar o serviço que oferecemos. Queremos responder ao que foi dito no seu comentário. Temos o prazer de saber que sua experiência foi positiva em geral. Em relação às suas sugestões, podemos dizer que nossas salas foram projetadas para no máximo duas pessoas, de forma que a otimização máxima dos espaços tenha sido buscada. Em relação à questão que comenta de nossos funcionários de recepção, devemos dizer a você que nossos funcionários devem lidar com vários problemas durante o seu turno, para que ocasionalmente possam ter pequenas ausências. Esperamos que o Hotel Gracia Garden seja a sua próxima opção de hospedagem para uma futura visita à cidade de Barcelona. Atenciosamente, Hotel Gracia Garden

10/10 - 훌륭해요

Fanny 님, Los Angeles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel - great location!
The staff was amazing - super friendly and helpful...I really enjoyed my stay! Only a small area for improvement - the wi-fi worked best in the lobby not so great in the room.
2018년 6월에 3박 숙박함
답변 제공: Hotel Gracia Garden Manager 님, 2018년 7월 6일
Dear Fanny, First of all, we would like to thank the time you've taken in sharing your review about your stay in Hotel Gracia Garden. All our customer's reviews are taken into account by the Management Board in order to improve the service we provide. We would like to give an answer to your review. We are so glad your experience has been so positive, going from features such as our central location near the important spots of the city and near to all the shopping areas and transportation systems. We are happy to know our housekeeping service has met your quality standards. Our staff wants to thank you your kind words about their job; it's been a great satisfaction for them to know that their work has been helpful for making your stay better, being a boost of motivation for keeping their efforts in customer service. For what regards to the Wi-Fi connection, your query has been transfered to our Maintenaince Department and it has been solved. We hope Hotel Gracia Garden to be your next lodgement option in a future visit to Barcelona. Yours sincerely, Hotel Gracia Garden

10/10 - 훌륭해요

Frank 님, Baden-Württemberg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Das Hotel ist sehr sauber, dass Personal sehr nett und hilfsbereit! Das Zimmer ist recht überschaubar aber total gemütlich! Vom Hotel kann man per Bus und Bahn alles sehr schnell erreichen! Wir können es nur weiterempfehlen!!!
2018년 6월에 2박 숙박함
답변 제공: Hotel Gracia Garden Manager 님, 2018년 6월 27일
Lieber Frank, Zunächst einmal möchten wir uns bei Ihnen für die Zeit bedanken, in der Sie Ihre Bewertung über Ihren Aufenthalt im Hotel Gracia Garden abgegeben haben. Alle unsere Kundenmeinungen werden vom Vorstand berücksichtigt, um die Qualität der Erfahrung in unseren Einrichtungen zu verbessern. Wir würden gerne eine Antwort auf Ihre Bewertung geben. Wir sind froh zu wissen, dass unsere Mitarbeiter sich um all Ihre Bedürfnisse gekümmert haben und Ihre Fragen so schnell wie möglich beantwortet haben. Wir freuen uns auch zu wissen, dass unsere zentrale Lage in der Nähe aller wichtigen Sehenswürdigkeiten von Barcelona sowie in der Nähe der öffentlichen Verkehrsmittel für Ihre Transportbedürfnisse hilfreich war. Wir hoffen, dass das Hotel Gracia Garden Ihre nächste Option bei einem zukünftigen Besuch in Barcelona sein wird. Dein, Hotel Gracia Garten

8/10 - 좋아요

Lovetotravel 님, Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, new. Very close to restaurants, shopping etc. The staff was friendly. The room felt a little on the smaller side but was fine for a few nights.
2018년 5월에 2박 숙박함
답변 제공: Hotel Gracia Garden Manager 님, 2018년 6월 11일
Dear Client, Thanks for your time to post your experience in our hotel. We are glad to know that you have enjoyed your stay by Gracia Garden hotel. Our staff appreciates your positive review and we hope we can see you soon in our hotel. Best regards, The hotel management

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good location, friendly staff, clean room, nice condition, beautiful little back garden
2018년 5월에 2박 숙박함
답변 제공: Hotel Gracia Garden Manager 님, 2018년 6월 20일
Dear Guest, First of all, we would like to thank the time you've taken for sharing your review about your stay in Hotel Gracia Garden. All our customers opinions are taken into account in order to improve the service we give. We're glad to know that your stay has been so positive for many different reasons such as our central location, near to all the important attraction points of Barcelona as well as near to all the public transportation systems. Our staff is so happy to know that their job has been succesful, feeling your words as a boost of motivation. We hope Hotel Gracia Garden to be your next lodgement option in a future visit to Barcelona. Yours faithfuly, Hotel Gracia Garden

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
As we were driving in I was a bit skeptical. The neighborhood is a residential one. We walked around for dinner and fond some small cafes. Tje hotel is far from any tourist destinations. After staying here I would recommend it for any tourist. Stay here and commute into town for the sights. We did stay downtown also. While it was convenient it was really loud.
2018년 5월에 3박 숙박함
답변 제공: Hotel Gracia Garden Manager 님, 2018년 5월 14일
Dear Host, First of all, we would like to thank the time you've taken for sharing with us your experience in Hotel Gracia Garden. All our customers opinions are evaluated by our Management Board in order to offer the best service. We would like to answer to your review. First of all, we are deligthed to know that your experience has been so positive. We hope Hotel Gracia Garden to be your next lodgement option in a future visit to Barcelona. Yours sincerely, Hotel Gracia Garden

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
worth the price
Good Service & Good location The only thing is not perfect is that the room space is not that big
답변 제공: Hotel Gracia Garden Manager 님, 2018년 5월 11일
Dear Host, First of all, we would like to thank the time you've taken in sharing your experience in Hotel Gracia Garden. All our customers opinions are taken into account in order to offer a better service. We are delighted to know that your stay has been so positive, focusing in aspects such as our service (our staff has been so glad to know about your kind words about their job) and our central location, near to all the important points of the city. For what regards about the room space, we can confirm that your suggestion has been sent to the Management Board in order to discuss it. We hope Hotel Gracia Garden to be your next choice in a future visit to Barcelona. Yours faithfully, Hotel Gracia Garden