숙박 시설 정면

마제스틱 호틸 & 스파 바르셀로나 여행 후기

5 out of 5
마제스틱 호틸 & 스파 바르셀로나
Passeig De Gracia, 68, Barcelona

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 752개" "
평점 8 - 좋아요. 1002개 이용 후기 중 157개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 45개" "
평점 4 - 별로예요. 1002개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 23개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Dohyung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2023년 3월 21일
Dear Mr. Heo, I would like to thank you for choosing Majestic Hotel & Spa and for sharing your rating about us online. I am glad to see that your recent visit to our property has exceeded your expectations.I hope to have the opportunity to welcome you back sometime soon.Kind regards,

10/10 - 훌륭해요

Jaejoong

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
바르셀로나에서 후회없을 선택
뷰가 훌륭했고 접객이 깔끔했고 컨시어지가 매우 친절했습니다
2021년 12월에 1박 숙박함
답변 제공: Pascal Billard General Manager 님, 2022년 1월 4일
Dear Mr. Jaejoong, Thank you very much for your excellent review and score in Expedia. I am glad to read that your recent stay with us was perfect and that you like the view from your room. I hope to have the chance to welcome you back soon. Kind regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good good!!
숙소도 서비스도 너무 좋았어요!! 신혼여행이라고 했더니 소소한 이벤트도 해주시고 감사했어요 조식은 명성만큼은 아닌것 같아요
2019년 12월에 1박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2020년 1월 27일
Dear Guest, I would like to thank you for choosing Majestic Hotel & Spa and for sharing your opinion about us online. It is an honor to know that you have chosen our property to celebrate such a special occasion. Moreover, I am delighted to know that every single member of our staff made you feel at home and that you especially enjoyed the comfort of our rooms. Regarding our breakfast buffet, it is a great pride for us to have obtained the award as “The Best Breakfast in Europe” at the Prix Villégiature, and our main goal is to maintain the highest level of quality. Therefore, we would appreciate if you could provide some more information about your experience, in order to keep improving. Thank you once again for providing us your maximum rating and for recommending our hotel to other travelers. I am looking forward to welcome you back in the nearest future. Kind regards, Pascal Billard General Manager

10/10 - 훌륭해요

Soo Young

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
바르셀로나 그라시아 명품거리에 있는 최상의 위치 호텔
스페인의 천재 건축가 가우디 건물을 도보 5분에 위치에 있으며 완전 명품거리 중앙이 딱 위치해 있으며
2019년 12월에 5박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2020년 1월 23일
Dear Ms. Young, We truly appreciate your kind feedback about Majestic Hotel & Spa and I would like to thank you for providing us your maximum rating online. It is an honor to know that you have specifically chosen our hotel to enjoy Barcelona. I am pleased to read that you have found the excellency in all our services and facilities, especially our convenient location. I hope to have the immense pleasure to welcome you back soon. Kind regards, Pascal Billard General Manager

10/10 - 훌륭해요

Sanghyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
정말 좋은 호텔입니다
메인거리에 있어 쇼핑하기 정말 편하고 안락하다
2019년 12월에 7박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2020년 1월 23일
Dear Mr. Sanghyun, We truly appreciate your feedback about Majestic Hotel & Spa and I would like to thank you for recommending our hotel to other travelers through your kind rating. It is an honor to know that you have found the excellency in all our services and facilities, especially our convenient location. If your travels bring you back to Barcelona, it would absolutely be my pleasure to welcome you back. Kind regards, Pascal Billard General Manager

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
시설 좋았습니다 조식도 흡족했습니다 친절한 모든 서비스에 감사합니다 고객 배려가 높은 숙소입니다
2019년 10월에 2박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2019년 10월 28일
Dear Guest, Thank you for choosing Majestic Hotel & Spa during your trip to Barcelona and for providing us your maximum rating online. I am pleased to know that your recent experience at our property was memorable and that our offerings such as the professionalism of our staff and our awarded breakfast buffet were of your liking. It would absolutely be my pleasure to welcome you back and offer you again the spotless experience you deserve. Kind regards, Pascal Billard General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전반적으로 아주 훌륭한 호텔 !
약간 오래된 느낌이 있으나 대세에는 지장이 없었고, 인테리어에 정성이 잘 느껴짐. 수압이 쎄서 좋았고 침대가 편해서 잘 잤다. 조식뷔페는 나름 풍성했으나 접시를 치워주는데 수저까지 걷어가서 살짝 당황했음. 아마 시스템이 약간 다를 것 같았다. 한번에 먹을 음식을 여러접시에 다 담아와서 한번만에 다먹고 일어서는 분위기랄까? 여하튼 우리나라호텔뷔페와 살짝 다를 시스템인듯함. 피트니스센터가 있어서 좋았는데 크지않은 아담한 공간에 웬만큼 필요한 기구가 다 있어서 한국에서 하던 운동을 하는데 지장이 없었다.^^ 무엇보다 시내 한복판에 자리하여 쇼핑, 맛집투어에 좋았고 카사 밀라,카사 바트요가 도보로 5분내에 있어서 참 좋았다.
2019년 9월에 2박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2019년 9월 26일
Dear Guest, Thank you very much for taking your time to share your opinion about Majestic Hotel & Spa on Expedia. I am delighted to read that you have found the excellency in all our services and facilities, especially the comfort of your room, our breakfast buffet and our well-equipped fitness room. Regarding your remarks about our breakfast system, I will take good note of your considerations and I really appreciate your feedback, as it helps us to keep improving. I am looking forward to welcome you back during your next trip to Barcelona. Kind regards, Pascal Billard General Manager

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 2박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2019년 3월 8일
Dear Mr. Kevin, I would like to thank you for sharing your opinion about your recent visit at Majestic Hotel & Spa. I am pleased to know that your experience has been excellent and that you have enjoyed all our services and facilities. I am looking forward to welcome you back during your next visit to Barcelona. Kind Regards, Pascal Billard General Manager

10/10 - 훌륭해요

Sori

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고의 호텔이에요.
파리에 있다 바르셀로나 이 호텔에 오니 다들 너무나 친절해요. 부모님과 성인 자녀 둘 총 4명의 가족여행이에요. 아파트 형태로 예약하였고 슬리퍼 요구하면 줘요. 수압도 좋고 매일 룸 서비스도 좋아요. 그리고 요리도 해먹을 수 있고 세탁기도 있어서 편해요. 호텔 조식이 포함되지 않아 조식비용이 백만원넘게 나왔지만 조식이 완전 좋아요! 역대급으로 맛있어요. 강추해요. 바르셀로나에서 처음으로 지갑도 털리고 거지같은 일이 몇번 있었지만 전 이 호텔과 호텔이있는 거리가 너무 좋아서 내년에 다시 갈꺼에요!
2018년 9월에 5박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2019년 2월 11일
Dear Sori, I would like to thank you for your wonderful review. I am pleased to know that you and your family have enjoyed your experience in Majestic Residence and that our breakfast buffet exceeded your expectations. I am glad to know that the location of your apartment was perfect and our service was attentive. It will be a pleasure for us to welcome you again during your next visit to Barcelona. Kind Regards, Pascal Billard General Manager

8/10 - 좋아요

youngeun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
GOOD
가족 4명의 방이 호텔에서 건너편에 있었지만 똑같은 서비스를 받을 수 있어서 좋았습니다.
2018년 11월에 5박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2018년 12월 14일
Dear youngeun, Thank you for sharing your opinion about the recent stay at Majestic Residence, which is, indeed, located right across the street from the main hotel´s building. I am happy to know, that you and your family enjoyed the apartments, and that our hotel´s services lived up with your expectations. I am looking forward to welcome you again during your next visit to Barcelona. Kind regards, Pascal Billard General Manager

10/10 - 훌륭해요

Taeho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good
Very good
2018년 10월에 2박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2018년 10월 31일
Dear Taeho, Thank you for sharing a comment about your recent stay at Majestic Hotel & Spa. I am pleased to know that our services and facilities exceeded your expectations, and that you enjoyed your time with us. I am looking forward to welcome you again during your next visit to Barcelona. Kind regards, Pascal Billard General Manager

6/10 - 괜찮아요

CHANHWI

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
금액대비 그다지...
유럽지역 아파트먼트가 아시아지역에 비해서는 가성비가 많이 떨어진다.. 가격에 비해 서비스 정도가 맘에 들지 않는다 처음 체크인할 때 2리터짜리 물 두병이 냉장고에 있더니 7박을 했음에도 추가로 물이나 커피를 다시 셋팅해주지 않았다.. 물론 매일 방청소는 해줬지만 전반적으로 청결하고 편안했지만 가성비를 따지면 그다지...
2018년 9월에 7박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2018년 10월 4일
Dear Chanhwi, Thank you for taking your time to write the feedback about Majestic Residence, your opinion is very important for us, as we get to know, what we can improve. I regret that the Majestic Residence Apartments, located in front of the Majestic Hotel & Spa, did not meet your expectations completely. I would therefore suggest that next time you choose one of our hotel rooms, inside the hotel buiding, where different categories are available to meet our guest needs. Therefore I am looking forward to welcome you back again to deliver you the best experience you deserve. Kind regards, Pascal Billard General Manager

10/10 - 훌륭해요

kyu hyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good hotel!!!
The location and service were very good, and I was impressed by their professional. The room was so clean and their feedback was so fast whenever I request them.
답변 제공: Pascal Billard, General Manager 님, 2018년 5월 4일
Dear Kyu hyun, I would like to thank you for your wonderful review. I am so pleased to see that your stay with us here in Majestic Hotel & Spa met your expectations. I would like to thank you for your beautiful words. Comments like yours are what drive us to keep improving. It is such an honor to have made your stay at Majestic Hotel & Spa a memorable experience. I look forward to welcoming you back in the near future. Kind Regards, Pascal Billard General manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 1박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2018년 2월 5일
Dear Sir or Madam, I would like to thank you for your wonderful score. I am so pleased to see that your stay with us here in Majestic Hotel & Spa met your expectations. I look forward to welcoming you back in the near future. Kind Regards, Pascal Billard General manager

10/10 - 훌륭해요

YOUNG JUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 1박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2018년 1월 29일
Dear Young Jun, I would like to thank you for your wonderful score. I am so pleased to see that your stay with us here in Majestic Hotel & Spa met your expectations. I look forward to welcoming you back in the near future. Kind Regards, Pascal Billard General manager

10/10 - 훌륭해요

stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An excellent 3 night stay. The room was beautiful, comfortable and the bathroom luxurious. An outstanding breakfast buffet. The staff are very friendly and helpful. Location perfect for exploring adjacent high end shops. My only petty complaint is the too soft pillows. Otherwise a flawless stay.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Marianne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2024년 4월 11일
Dear Ms. Marianne,At the Majestic Hotel & Spa, we are pleased to know that your experience at the hotel has been memorable.Our goal is to exceed the expectations of our clients, and it makes me very proud to read ratings like yours.It would absolutely be my pleasure to welcome you back to Barcelona.

10/10 - 훌륭해요

Shivani Rajeev

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing hotel and location ….. it’s the little attention to details that was amazing. Would recommend highly and definitely go back. The staff were lovely and went out of their way for you.
2024년 3월에 3박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2024년 4월 15일
Dear Ms. Rajeev,Thank you for sharing your opinion about your recent visit to the Majestic Hotel & Spa on Expedia.We are delighted to read that all your wishes were met and that you had an unforgettable experience with us.Moreover, I am delighted to know that every single member of our staff made you feel at home. We work every day to maintain our level of service and exceed our customers expectations.The entire team joins me to hope to have the immense pleasure to welcome you back in the future.

10/10 - 훌륭해요

maria

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an excellent stay. The entire staff is so helpful and kind.
2024년 4월에 3박 숙박함
답변 제공: Pascal Billard General Manager 님, 2024년 4월 8일
Dear Ms. Maria,Thank you for providing us your maximum score on Expedia.I am pleased to read that your stay with us met your expectations and we look forward to welcome you back soon.

10/10 - 훌륭해요

Livia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
exceptional service, rooftop and location
2024년 3월에 6박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2024년 4월 4일
Dear Ms. Livia,At the Majestic Hotel & Spa, we are pleased to know that your experience at the hotel has been perfect.It is a pleasure to read that you have found excellence in all our services and facilities.Moreover, I am pleased to hear that you have enjoyed our rooftop terrace "La Dolce Vitae", which has been awarded "Best City Hotel Terrace in Europe" at the Prix Villégiature, and that our location was convenient for you.Thank you once again for providing us your maximum rating and for recommending our hotel to other travelers.It would absolutely be my pleasure to welcome you back.

10/10 - 훌륭해요

Vincent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
What a great spot. Staff was beyond courteous and helpful. Rooftop terrace has an eyeball to eyeball view of Sagrada in addition to a great view of Barcelona. The bar/lounge area on the first floor has a wonderful vibe for a quick bite or drink. Our room was small but so beautifully designed that we spent the normal amount of time there. And location was perfect. Close to Gothic Quarter. In a really nice neighborhood. Good stuff.
2024년 3월에 6박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2024년 3월 25일
Dear Mr Vincent,From Majestic Hotel & Spa, we truly appreciate your feedback about us on Expedia.We are delighted to read that all your wishes were met and that you had an unforgettable experience with us.It is always nice to read that the service provided made a real difference and we will certainly share your praise with the entire team.Thank you for mentioning our rooftop bar “La Dolce Vitae”, the Majestic bar, and our convenient location.The entire team joins me to hope to have the immense pleasure to welcome you back in the future.

10/10 - 훌륭해요

Gilbert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff in lounge bar and restaurant are particularly attentive to hotel guests.
2024년 3월에 2박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2024년 3월 18일
Dear Mr. Gilbert,From Majestic Hotel & Spa, we truly appreciate your feedback about us on Expedia.It is a pleasure to know that your experience was excellent from the beginning to the end.It is always nice to read that the service provided made a real difference and we will certainly share your praise with the entire team.It would absolutely be my pleasure to welcome you back.

10/10 - 훌륭해요

Lianie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious
2024년 3월에 6박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2024년 3월 12일
Dear Mrs. Lianie,We appreciate your feedback about the Majestic Hotel & Spa.We are delighted to read that all your wishes were met and that you had an unforgettable experience with us.It is a pleasure to know that you have found excellence in all our services and facilities.It would absolutely be my pleasure to welcome you back soon.Kind regards,

10/10 - 훌륭해요

Veronique

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hôtel très bien situé et superbe terrasse sur le tout
2024년 3월에 6박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2024년 3월 12일
Cher client,Je voudrais vous remercier pour votre commentaire.Je suis heureux de savoir que vous avez apprécié votre récente visite et que votre expérience a répondu à vos attentes.Je suis impatient de pouvoir vous accueillir dans un proche avenir.Cordialement,

10/10 - 훌륭해요

Boubacar

2024년 3월에 4박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2024년 3월 12일
Dear Mrs. Cherif, We appreciate your feedback about the Majestic Hotel & Spa.It is a pleasure to read that you have found excellence in all our services and facilities. Moreover, I am very happy to read that you enjoyed yourself so thoroughly on your days in Barcelona and the service provided exceeded your expectations.We work hard to maintain our level of service and quality in excellence and ensure the satisfaction of our guests.I hope to have the immense pleasure to welcome you back soon.

10/10 - 훌륭해요

Strikovsky

2024년 2월에 3박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2024년 3월 21일
Dear Mr. Strikovsky,At the Majestic Hotel & Spa, we are pleased to know that your experience at the hotel has been excellent.It is a pleasure to see that your entire experience was excellent from the beginning to the end. It would absolutely be my pleasure to welcome you back.

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente option
2024년 2월에 2박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2024년 2월 26일
Dear Mr. William,We appreciate your feedback about the Majestic Hotel & Spa.I am very happy to read that you have enjoyed yourself so thoroughly on your days in Barcelona and that our offerings have been so to your liking, helpful and pleasant.I hope to have the opportunity to welcome you back sometime soon.

8/10 - 좋아요

Takuya

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
メインストーリートに面し観光エリアにも近接した格式高いホテル。 朝食の美味しさも含めインテリア、バルコニーからのまちの景観など素晴らしく、よい体験をさせていただきました
2023년 12월에 4박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2024년 2월 12일
Dear Guest,Thank you for sharing your opinion about your recent stay at Majestic Hotel & Spa online.I am very happy to know that your experience met your expectations, both in terms of comfort and cleanliness, and that our location was convenient for you.Moreover, I am glad to know that you have enjoyed our breakfast buffet, which has been awarded as the “Best Hotel Breakfast in Europe” at the Prix Villégiature.I hope to have the immense pleasure to welcome you back soon.

10/10 - 훌륭해요

Donatien

2024년 1월에 2박 숙박함
답변 제공: Pascal Billard, Directeur Général 님, 2024년 3월 21일
Cher M. Donatien,Je suis heureux de savoir que vous avez apprécié votre récente visite, et que votre expérience a répondu à vos attentes.Je suis impatient de pouvoir vous accueillir dans un proche avenir.

10/10 - 훌륭해요

Sean

2024년 1월에 7박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2024년 3월 21일
Dear Mr. Sean,Thank you for staying with us and leaving your lovely recommendation of us to other travelers.We hope to have the chance to welcome you back very soon.

10/10 - 훌륭해요

David 님, Doral

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is everything I expected and more it is truly old world and complete in terms of service and comfort
2024년 1월에 1박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2024년 1월 29일
Dear Mr. David,We appreciate your feedback about Majestic Hotel & Spa.It is a pleasure to read that your recent visit exceeded your expectations. We are delighted to know that the service provided made a real difference and we will certainly share your praise with the entire team.I hope to have the immense pleasure to welcome you back in the future.

10/10 - 훌륭해요

Dana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful hotel and staff. We totally enjoyed our stay. Very attentive to our questions and needs. Very welcoming and friendly. Only problem was first day with breakfast wait staff was not as attentive as the rest of our stay. Never brought our coffee and did return during our breakfast. The breakfast selections and availability well made up for anything lacking with the staff. Next day was much better. Overall a Majestic experience!
2024년 1월에 2박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2024년 1월 22일
Dear Mrs. Dana,I would like to thank you for choosing Majestic Hotel & Spa and for sharing your opinion about us online. Comments like yours encourage us to keep improving and creating unique experiences.Regarding our breakfast buffet, I regret that the service provided on the first day did not meet your expectations. I will share your comments with the entire team, so that we can work on further improvement.Thank you for providing the maximum rating, I am very much looking forward to welcoming you back in the nearest future.Kind regards,

10/10 - 훌륭해요

UMIT

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff
2024년 1월에 3박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2024년 1월 26일
Dear Guest,From Majestic Hotel & Spa, we truly appreciate your feedback about us on Expedia.Thank you for mentioning our staff, they truly do their best to ensure that our service standards are always accomplished.We hope to have the opportunity to welcome you back some time soon.Kind regards,

10/10 - 훌륭해요

Tariq Al

2024년 1월에 4박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2024년 1월 11일
Dear Mr. Al Tariq,We appreciate your feedback about the Majestic Hotel & Spa.It is a pleasure to know that you have found the excellence in all our services and facilities. I hope to have the pleasure to welcome you back soon.Kind regards,

10/10 - 훌륭해요

Rana

2024년 1월에 1박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2024년 1월 10일
Dear Mrs. Rana,We appreciate your feedback about the Majestic Hotel & Spa.It is a pleasure to know that you have found the excellence in all our services and facilities. I hope to have the opportunity to welcome you back some time soon.Kind regards,

10/10 - 훌륭해요

AlMeqdad

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location and helpful staff, great housekeeping.
2024년 1월에 4박 숙박함
답변 제공: Pascal Billard, Director General 님, 2024년 1월 10일
Dear Mr. Al Meqdad,Thank you for providing us with the maximum rating in Expedia.I am very happy to know that your experience met your expectations, both in terms of service and cleanliness, and that our location was so convenient for you.It is always nice to read that the service provided made a real difference and we will certainly share your praise with the entire team.It would absolutely be my pleasure to welcome you back.Kind regards,

10/10 - 훌륭해요

Suzanne 님, Holualoa

2023년 12월에 1박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2024년 1월 29일
Dear Mrs. Suzanne,Thank you for your feedback about the Majestic Hotel & Spa. Comments like yours encourage us to keep improving and creating unique experiences for each guest.It is a pleasure to read that your experience was excellent from the beginning to the end.I hope to have the chance to welcome you back soon.

10/10 - 훌륭해요

Maya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Pascal Billard, Director General 님, 2024년 1월 9일
Dear Mr. Maya,Thank you for providing us with the maximum rating in Hotels.com.I am pleased to know that your stay with us met your expectations and I hope to have the opportunity to welcome you back sometime soon.Kind regards,

10/10 - 훌륭해요

Leticia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Pascal Billard, Director General 님, 2024년 1월 9일
Estimada Sra. Leticia,Me gustaría agradecerle que haya elegido hospedarse en Majestic Hotel & Spa durante su visita a Barcelona.Nos complace leer que la impresión causada sobre nuestro hotel y equipo ha sido muy positiva.Será un placer recibirla de nuevo en el hotel para su próxima estancia en Barcelona.Saludos Cordiales,

8/10 - 좋아요

Guenther

2023년 12월에 5박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2024년 1월 23일
Dear Mr. Guenther,From Majestic Hotel & Spa, we greatly appreciate and value your comment.Moreover, we would like you to tell us what else we could have done or improved, so that your experience would have been excellent, and you would have been able to give us your highest rating.It will be a pleasure to welcome you back to the hotel for your next stay in Barcelona.Kind regards,

10/10 - 훌륭해요

Shanon

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Title: Majestic Hotel & Spa Barcelona: Elegance with a Few Hiccups Our stay at Majestic Hotel & Spa in Barcelona was a mix of beauty and minor inconveniences. The hotel's attention to detail is impressive, and the check-in experience made us feel special. However, the lobby service was slow during our two nights of drinks, and on the last night, it took an hour to get a bottle of wine. On a positive note, the rooftop provided amazing views and excellent staff. Despite the hiccups, the overall experience was memorable.
2023년 12월에 1박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2024년 1월 8일
Dear Mrs. Shanon,Thank you for providing us with the maximum rating in Expedia.I am pleased to know that you have enjoyed our rooftop terrace "La Dolce Vitae", which has been awarded "Best City Hotel Terrace in Europe" at the Prix Villégiature. Moreover, I am also glad to know that our Front Desk team offered great assistance and a smooth check-in process.However, I regret that the service provided at the lobby bar did not meet your expectations. I will share your comments with the entire team, so that we can work on further improvement.Thank you once again for providing us your maximum rating and for recommending our hotel to other travellers.Kind regards,

8/10 - 좋아요

Mario

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Falta informacion en.el.oortal sobre que las residencias no cuentan con limpieza diaria incluida como en un hotel y el personal de front desk no te ayuda mucho. El unico amable y resolutivo fue el concierge Marcelo que tiene la mejor actitud . Lo rescatable es la ubicacion y que el departamento es amplio
2023년 12월에 2박 숙박함
답변 제공: Pascal Billard, Director General 님, 2023년 12월 29일
Apreciado Sr. Mario,Desde Majestic Hotel & Spa, agradecemos y valoramos mucho su comentario.Nos alegra saber que nuestra ubicación le resultó conveniente, y que nuestros apartamentos Residence cumplieran con sus expectativas en cuanto a confort y amplitud.En cuanto al servicio de limpieza, en los apartamentos Majestic Residence ofrecemos tarifas con el servicio de limpieza incluido y tarifas con el servicio de limpieza excluido. Al tratarse de apartamentos residenciales, hemos tenido desde el Covid numerosos clientes que han solicitado no tener servicio diario de limpieza sino "a la carta". Esta información debería haberle sido proporcionada, y le aseguramos que investigaremos para averiguar por qué no fue así. Lamentamos mucho las molestias ocasionadasPor otro lado, compartiremos su feedback con el equipo de recepción para tratar de mejorar el servicio ofrecido. Gracias por mencionar a Marcelo, estará encantado de leer sus bonitas palabras.Esperamos poder ofrecerle la excelente experiencia que se merece en su próxima visita.Saludos Cordiales,

10/10 - 훌륭해요

Hiromi

2023년 12월에 6박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2023년 12월 28일
Dear Mr. Hiromi,I would like to thank you for choosing Majestic Hotel & Spa and for providing us your maximum rating, we truly appreciate your feedback about us on Expedia.It is a pleasure to read that you have found the excellence in all our services and facilities.We hope to have the chance to welcome you back soon.Kind regards,

10/10 - 훌륭해요

TATIANA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 7박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2023년 12월 27일
Dear Mrs. Tatiana,From Majestic Hotel & Spa, we truly appreciate your feedback about us on Hoteles.com.Our goal is to meet our clients’ expectations and create an amazing experience for them.We hope to have the chance to welcome you back very soon,Kind regards,

10/10 - 훌륭해요

Ruth

2023년 12월에 2박 숙박함
답변 제공: Pascal Billard, Director General 님, 2024년 1월 15일
Estimada Sra. Ruth,Desde Majestic Hotel & Spa, agradecemos y valoramos mucho su comentario.Nos complace leer que la impresión causada sobre nuestro hotel y equipo ha sido muy positiva.Espero tener el placer de poder recibirla de nuevo en un futuro muy cercano.Saludos Cordiales,

10/10 - 훌륭해요

Amadeo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Pascal Billard, Director General 님, 2023년 12월 27일
Apreciado Sr. Amadeo,Es un placer saber que su experiencia fue excelente.Nuestro objetivo es superar las expectativas de nuestros clientes y nos enorgullece tener valoraciones como la suya.Esperamos darle la bienvenida nuevamente en el futuro más cercano.Saludos Cordiales,

4/10 - 별로예요

Kathleen

2023년 12월에 1박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2023년 12월 27일
Dear Mrs. Kathleen,Thank you very much for taking your time to share your opinion with us.I regret that your recent experience did not meet your expectations, and I would really appreciate if you could provide further details of your stay, in order to do the appropriate follow up.I sincerely hope to have the chance to welcome you back again to offer you the spotless experience you deserve and hopefully change your perception of our hotel.Kind regards,

10/10 - 훌륭해요

Carol

좋아요: 편의 시설/서비스
Fabulous visit and first time I had been in Barcelona for a long time at this time of year. The hotel looked beautiful in all areas and the staff could not have been more helpful and accommodating. Restaurant and rooftop terrace were really lovely. Ideally situated and well worth the cost.
2023년 12월에 3박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2023년 12월 20일
Dear Mrs. Carol, Thank you for your wonderful review on Expedia. It is a pleasure to read that your entire experience was excellent from the beginning to the end.We are delighted to know that our location was convenient for you, and that you enjoyed our facilities.Thank you for mentioning our staff, I will share your kind words with the entire team, as I am sure they will be glad to know how highly you appreciated the service provided.We hope to have the chance to welcome you back very soon.Kind regards,

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2023년 12월 18일
Dear William,It is a pleasure to know that your experience was excellent.Our goal is to exceed our customers’ expectations and we are very proud to have reviews like yours.We hope to welcome you again in the near future.

4/10 - 별로예요

Hubertus

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Unprofessionelles und unfreundliches Personal an der Rezeption, was den Aufenthalt unangenehm machte, auch wenn sonst alles sehr gut war.
2023년 12월에 2박 숙박함
답변 제공: Pascal Billard, General Manager 님, 2023년 12월 12일
Dear Mr. Hubertus, Thank you for having taken your time to share your feedback after your visit at Majestic Hotel & Spa.I am very sorry to hear that the service provided at the Reception was not convenient for you. This is not indicative of our standards, so we would really appreciate if you could provide some more information about what happened in order to investigate the situation.Rest assured that I will personally share your words with the entire team, to make sure the necessary actions will be taken.I sincerely hope to have the chance to welcome you back again and offer you the spotless experience you deserve.Kind regards,