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써 빅터 호텔, 써클 컬렉션 일부 여행 후기

5 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 642개 이용 후기 중 392개" "
평점 8 - 좋아요. 642개 이용 후기 중 194개" "
평점 6 - 괜찮아요. 642개 이용 후기 중 38개" "
평점 4 - 별로예요. 642개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 642개 이용 후기 중 9개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

SEOK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은위치와 훌륭한 컨시어지
까사 밀라 / 까사 바트요와 가까운 거리에 있고 위치도 좋습니다. 컨시어지는 매우 훌륭하고 친절했고 나무랄게 없네요.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was perfect for us!
Everything was perfect for us! I recommend especally anyone for honeymoon it will be best choice!! perfect location, staff, amenity and roof bar!

10/10 - 훌륭해요

claire 님, seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place!
It was really great hotel. People who working in this hotel are kind and the hotel located in the center of city. Room is clean and the room service food also delicious

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great experience at Omm!!
넓은 객실에, 편안한 침대, 청결함, 그리고 모든 amenity 가 다 갖춰진 곳이었음. 물론 5성급 호텔이라 그런 것들이 당연한지는 모르겠으나, 위치나, 모든 면을 봤을 때 최고의 부띠크 호텔이 아닌가 싶음. 가격이 상당히 높은 편이긴 했지만 it's worthy!!

2/10 - 너무 별로예요

suveen

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Jordi 님, 2024년 1월 15일
Dear Suveen,I apologize if your experience at Sir victor did not meet your expectations. I would really appreciate if you could contact me giving some details about the issues you had during your stay.Kind regards,Jordi IsernGeneral Manager

10/10 - 훌륭해요

wijnand andre van

2023년 12월에 3박 숙박함
답변 제공: Fer 님, 2024년 2월 13일
Thank you for this wonderful score Andre!We are glad you enjoy your stay with us.Kind regards,Sir Victor Team

8/10 - 좋아요

benjamin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family trip review
Overall we enjoyed staying here but there are a few things to note that I wish I had known before booking, especially if travelling with a family. Pros - really comfy beds, and excellent food at Mr. Porter (including the breakfast). Cons - the adjoining room that our kids stayed in had no windows. They were blocked out, so the room was a little oppressive. The indoor pool is adult only. This was a huge bummer as since we were travelling in December when outdoor pools aren't in use, we specifically chose a hotel with an indoor pool only to get there and be told the kids were not allowed in. They also never mentioned this at reception when we asked what time the pool was open until, so our kids were very disappointed. Also, no real special effort for kids (kids robes, teddy bears or toiletries) as I would expect from a 5 star hotel. Worth noting also, that the view from our room was of a rough looking courtyard. No real feel that you are in Barcelona, although at least our room had windows! Overall, a good experience but not what I would expect from a 5 star hotel. Wasn't horrible but would try somewhere else next time.
2023년 12월에 4박 숙박함
답변 제공: Jordi 님, 2024년 2월 1일
Dear Benjamin,I am grateful for your comments as such information enables us to continually monitor and improve the service we are offering.The Front Desk will be reminded that it must be specified that the pool is for the exclusive use of adults. We will also take into consideration to add some details for the children.Regarding the rooms, some of them have views of Passeig de Gracia, and others have views of the interior garden. If the views are not to your liking, and the capacity allows it, we can always do an up-grade of rooms at the Front Desk. But regarding the family rooms, they all have the same orientation.Thank you for your feedback, we will be improving for future occasions.Best regards,Jordi IsernGeneral Manager

8/10 - 좋아요

Jean

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Phenomenal customer service, very clean and the food was amazing at Mr. Porter’s. The only feedback is that doors to the bathroom and closet didn’t close. The shower door not closing made it difficult to take showers without water leaking. But, that is a building management and design issue and HIGHLY recommend this hotel. This is my third trip to Barcelona and was better than the Majestic down the street especially considering price. Thank you.
2023년 12월에 6박 숙박함

10/10 - 훌륭해요

HORACIO

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Un hotel de primera
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Magnus

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Up & downs
Up and downs. Most of the staff very service-minded but also here, highs & lows. One high was when we checked in and was offered a complimentary upgrade, nice touch and appreciated. The low, the room we got was however very worn out and not 5 star level. It continued like this, some things very good and others not so much. A 5 star hotel should have a consistent service level and rooms and amenities should reach same level and unfortunately this is not the case. At its best, being nice, 4 star but with a minus in front.
2023년 11월에 2박 숙박함
답변 제공: Fernanda 님, 2023년 11월 21일
Dear Magnus,We really appreciate you have taken the time to share your thoughts with us that will be shared with the management team in order to improve the service and facilities status level.We would be glad to welcome you back in the future giving us the opportunity to offer you a better experience.Sincerely,Fernanda, Team Sir victor

8/10 - 좋아요

Jae Yong 님, Tenafly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location and friendly staff.
2023년 11월에 5박 숙박함

6/10 - 괜찮아요

Joshua

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 4박 숙박함

6/10 - 괜찮아요

lisa

가족 여행
좋아요: 청결 상태
Great location and neighborhood. Rooms had issues - fire detector was malfunctioning and had to be fixed, bathroom door could not close as it was off the tracks, basin was not draining properly, furniture was not functional as no bedside tables with plugs etc. Complaints were made to the front desk but there was no acknowledgement of discomfort experienced.
2023년 10월에 2박 숙박함
답변 제공: Myla 님, 2023년 10월 9일
Dear Lisa,Thank you for sharing your feedback. We take your comments seriously and will address these issues promptly to ensure a better experience for future guests. We hope to welcome you in the future.Best regards,MylaTeam Sir Victor

10/10 - 훌륭해요

anna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location
2023년 9월에 5박 숙박함
답변 제공: Myla 님, 2023년 10월 9일
Dear Anna, Thank your kind review about our location! We can't wait to welcome you back in the very near future. Best wishes, MylaTeam Sir Victor

6/10 - 괜찮아요

May

2023년 8월에 1박 숙박함

4/10 - 별로예요

Jonathan

아이를 동반한 가족 여행
Staying for one night to catch an early plane, the front desk called at 3am to “check that the room was occupied”, waking up my entire family. I have no idea what possessed the staff to think dining at 3am made any sense. The next day they apologized saying that their reservation system was broken. Sir Victor - next time your reservation system is broken do not check it by calling guests rooms at 3am. The rest of the hotel experience was ok but the 3am phone call was unforgivable - and to just say “sorry” is almost more frustrating.
2023년 9월에 1박 숙박함
답변 제공: Fernanda 님, 2023년 9월 7일
Dear Jonathan,Thank you for taking the time to write this review giving us the chance to apologize again for what happened during your stay. We really hope you can give us a second chance so, if you ever come back to Barcelona, you can contact us and we will do our best to offer you an amazing experience at Sir Victor.Best regards,Fernanda, Team Sir Victor

10/10 - 훌륭해요

Shlomo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Fernanda 님, 2023년 9월 6일
Dear Shlomo,Thank you very much for this wonderful score! We are glad you have enjoyed your stay with us and we hope to welcome you again in the future!Best regards,Team Sir Victor

2/10 - 너무 별로예요

Shlomo

2023년 8월에 2박 숙박함
답변 제공: Fernanda 님, 2023년 8월 31일
Dear Shlomo,We appreciate your feedback regarding your stay. We would really thank you if you could give us some details regarding this low score. It would be really useful to know what made that you have not enjoy your experience.Best regards,Fernanda, Team Sir Victor

10/10 - 훌륭해요

Ewelina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 7박 숙박함
답변 제공: Fernanda 님, 2023년 8월 22일
Dear Ewelina,Thank you for this wonderful score! We are glad you have enjoyed your stay with us. We hope to welcome you again in the future.Best regards,Fernanda, Team Sir Victor

10/10 - 훌륭해요

Aviram

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Simply perfect amazing stuff Great facility Definitely will go back again
2023년 7월에 4박 숙박함
답변 제공: Myla 님, 2023년 7월 18일
Dear Aviram,We're thrilled to hear you had a perfect and amazing experience! Thank you for your kind words. We look forward to welcoming you back soon! Best regards,MylaTeam Sir Victor

10/10 - 훌륭해요

Karen 님, Fairfield

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is upscale with the service you expect from a high end hotel. It’s in walking distance to high end shops, major attractions and great restaurants.
2023년 7월에 3박 숙박함
답변 제공: Myla 님, 2023년 7월 6일
Dear Karen,We're delighted to hear that you found our hotel upscale and enjoyed the high-end service we strive to provide. Our convenient location and great restaurants is definitely a plus. Thank you for sharing your positive experience!Kind regards,MylaGuest Relations

8/10 - 좋아요

Aksarinth

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Hotel is nice design but condition of room is running down. I considered this hotel is 4 star trendy hotel, not full 5 star standard with all factors
Remote control in the room
2023년 5월에 4박 숙박함
답변 제공: Myla 님, 2023년 6월 8일
Dear Aksarinth, Thank you for your feedback. We appreciate your comments regarding the room condition and will take them into consideration for future improvements.We look forward to welcoming you back.Best regards,MylaGuest Service

10/10 - 훌륭해요

Marco

2023년 6월에 1박 숙박함
답변 제공: Myla 님, 2023년 6월 8일
Dear Marco,Thank you for the fantastic score!!We look forward to welcoming you back in the very near future!Best regards,MylaGuest Sevice

10/10 - 훌륭해요

Jean-Michel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 5월에 7박 숙박함
답변 제공: Myla 님, 2023년 6월 8일
Dear Jean-Michel,We appreciate your kind comment and your rating.We look forward to welcoming you back in the very near future.Best regards,MylaGuest Service

8/10 - 좋아요

Dotan 님, RAMAT HASHARON

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Overall nice little hotel with style and chic. Great rooftop bar for drinks and hang out overlooking the streets. Location is excellent at the heart of luxury shopping. Breakfast is a disappointment. Service is extremely slow and buffet selection is very limited.for the three days, there were very few people at breakfast,, at some points we were the only guests. There were at least 5 breakfast staff available but coffees took over 10 minutes. Very disappointing. Other than that, we had a great stay.
2023년 5월에 3박 숙박함
답변 제공: Myla 님, 2023년 6월 8일
Dear Dotan,Thank you for staying at Sir Victor Hotel! We are happy to hear that you liked our Rooftop bar and location. It is sad to hear that you weren't happy during your stay with our breakfast. We appreciate your feedback and will work to improve our services.Looking forward to welocme you back in the very near future.Best wishes,MylaGuest Service

8/10 - 좋아요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel and fantastic SPA Love the decorations and facilities
2023년 5월에 3박 숙박함
답변 제공: Myla 님, 2023년 6월 8일
Dear Sharon, Thank you for staying at Sir Victor Hotel and thank you for your lovely feedback!Looking forward to welcome you in the very near future!Have a wonderful week aheadBest regards,MylaGuest Service

10/10 - 훌륭해요

Juliana

가족 여행
좋아요: 숙박 시설 상태 및 시설
Great
2023년 5월에 1박 숙박함
답변 제공: Myla 님, 2023년 5월 19일
Dear Juliana, Thank you for your amazing review. We look forward to welcoming you back. Best, MylaTeam Sir Victor

10/10 - 훌륭해요

Gina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 3박 숙박함
답변 제공: Myla 님, 2023년 5월 15일
Dear Gina! Thank you for the 5*! Looking forward to welcome you again at Sir Victor Hotel.Warm wishes,MylaFront Desk

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
2023년 4월에 4박 숙박함
답변 제공: Myla 님, 2023년 5월 15일
Dear Mark, Thank you for your kind review and rating. We look forward to welcoming you soon at the Sir Victor Hotel. Best wishes,MylaFront Desk

10/10 - 훌륭해요

Maurizio

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personale gentile e disponibile. Hanno gestito tutte le ns richieste nel migliore dei modi possibili. Consigliato vivamente
2023년 4월에 3박 숙박함
답변 제공: Alicia, Team Sir Victor 님, 2023년 4월 14일
Dear Maurizio,Thank you for your wonderful review! We are very pleased that you enjoyed your stay and the atmosphere of the hotel. We will forward your kind words to our staff. We hope to see you again!

10/10 - 훌륭해요

Lilia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Es nuestra segunda vez en el hotel , las habitaciones son amplias y hermosas y las atenciones del hotel son inmejorables
2023년 3월에 3박 숙박함
답변 제공: Alicia, Team Sir Victor. 님, 2023년 4월 6일
Hola Lilia,¡Muchas gracias por este magnífico comentario! ¡Nos alegramos de que hayas disfrutado tu estancia en el hotel y de que repitas! ¡Esperamos volver a verte pronto!

10/10 - 훌륭해요

Nicka

2023년 2월에 2박 숙박함
답변 제공: Fer 님, 2023년 3월 2일
Thank you Nicka for this wonderful score!Nice to know you enjoyed your stay with us. Best regards,Fernanda, Team Sir Victor

10/10 - 훌륭해요

Gerald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and staff
2023년 2월에 4박 숙박함
답변 제공: Alicia, team Sir Victor. 님, 2023년 2월 17일
Dear Gerald,Thank your for writing this review! We hope to see you again.

8/10 - 좋아요

Erick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Todo bien
2023년 2월에 1박 숙박함
답변 제공: Alicia 님, 2023년 2월 8일
Thank you Erick! We hope to see you again!Alicia, Team Sir Victor.

10/10 - 훌륭해요

Eduardo

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel com ótimas e confortáveis instalações. Uma terrazza excepcional!
2023년 1월에 1박 숙박함
답변 제공: André 님, 2023년 2월 8일
Muito obrigado Eduardo pelo teu comentário! Ficamos muito felizes por teres gostado muito do terraço do nosso hotel.André Team Sir Victor

6/10 - 괜찮아요

Alina

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
The Hotel was very eye pleasing with a modern design and house music at later hours of the night. The “Wifi” was non-existent. Although the staff member assured us it was due over occupancy at hotel, even at the dead of night there was no difference. We couldn’t physically google places to eat nor buy tickets to various attractions. I emailed the hotel before my arrival and although they answered to my initial email, I didn’t receive a follow up regarding critical New Years Eve reservations or give any helpful recommendations. Location was great, right the in the middle of popular shopping venues. The restaurant Mr. Porter that was attached to the hotel, but not in partnership matched the overall vibe and created a unique atmosphere with very tasty cuisine.
2022년 12월에 3박 숙박함
답변 제공: Myla 님, 2023년 1월 14일
Dear Alina,Thank you for taking the time and share your valueble feedback.It is sad to hear that your experience did not stand up to your expectations.We have taken good note of your concerns regarding our WIFI, and the unanswered email, you can be assured that we will address with our Head Department in question to improve.We are happy to hear that you enjoyed the atmosphere and cuisine in the restaurant Mr Porter and that you appreciated our location. We hope to have the pleasure of welcoming you back to Sir Victor Hotel!Sincerely,Guest Relations Team

6/10 - 괜찮아요

Florence

10/10 - 훌륭해요

Mirza

2022년 10월에 1박 숙박함
답변 제공: FO Sir Victor 님, 2022년 11월 14일
Dear Mirza,Thank you very much for this wonderful score. We hope to see again in the future.Best regards,FernandaFront Office Team

8/10 - 좋아요

Knut

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 10월에 6박 숙박함
답변 제공: FO Sir Victor 님, 2022년 11월 14일
Dear Knut,Thank you for taking the time to post this review and for the good score.We hope to see you again in the future.Best regards,FernandaFront Office Team

10/10 - 훌륭해요

HAIA

2022년 9월에 5박 숙박함

10/10 - 훌륭해요

Olaf

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 7박 숙박함
답변 제공: FO Sir Victor 님, 2022년 10월 10일
Dear Olaf,Thank you very much for this fantastic score! We are very glad you enjoyed your stay with us and we hope we can welcome you back in the future.Have a wonderful week!Best regards,FernandaFront Office Team

2/10 - 너무 별로예요

Ana Cristina

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Ruim!!
Hotel muito cool, porém com muito barulho e movimento a noite Nunca estive hotel com habitação tão escura em toda minha vida!! Pouca iluminação, parecia sítio de bailar
2022년 9월에 3박 숙박함
답변 제공: Myla 님, 2022년 9월 25일
Dear Ana,Thank you so very much for taking a moment to share your feedback and thank you for your kind comment regarding the hotel is cool:)It is disappointing to read that the Sir Victor did not live up to your expectations regarding the light issues, we have a bright rooms and also it depends on a category and side you choose.Should you ever wish to give us another shot at providing the experiences we are known for, please let us know!We would love to meet you again.All the best,MylaGuest Relations

4/10 - 별로예요

santiago

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Unfriendly staff
2022년 9월에 5박 숙박함
답변 제공: Myla 님, 2022년 9월 25일
Dear Santiago,Thank you for choosing to stay at Sir Victor and thank you for your valuable feedback.Providing the highest level of hospitality is our number one priority and we are saddened to hear that we didn't met your expectations in this occasion.We hope that you will give us the opportunity to welcome you back.With the warmest wishes,MylaGuest Relations

8/10 - 좋아요

sonya

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place. Clean good service at the front desk.
2022년 8월에 1박 숙박함
답변 제공: FO Sir Victor 님, 2022년 9월 27일
Dear Sonya,Thank you very much for your nice review. We are glad that you enjoyed your stay with us and we hope to have the chance to welcome you back in the future. Best regards,Sir Victor Team

8/10 - 좋아요

Erik

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
l'emplacement est parfait pour sortir en ville
l'emplacement est parfait pour sortir en ville
2022년 8월에 2박 숙박함
답변 제공: Myla 님, 2022년 8월 21일
Dear Eric, Thank you for your kind review regarding our location. We wish you a magnificent day and hope to see you again in the very near future! Best wishes, Guest Service Team

10/10 - 훌륭해요

Yasmine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and amazing room. Rooftop was so nice.
2022년 8월에 3박 숙박함
답변 제공: Myla 님, 2022년 8월 21일
Dear Yasmine, Thank you for your marvellous feedback of your recent hotel stay! We wish you a great day and hope to see you again in the very near future! Best wishes, Guest Service Team

10/10 - 훌륭해요

Francis

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
everything was perfect
2022년 8월에 3박 숙박함
답변 제공: Myla 님, 2022년 8월 21일
Dear Francis, Thank you for your review of your recent hotel stay! We wish you a great day and hope to see you again in the very near future! Best wishes, Guest Service Team

10/10 - 훌륭해요

Jane

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2022년 7월에 3박 숙박함

8/10 - 좋아요

Benjamin

단체 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Bel hôtel bien placé
Je suis habitué à cet hôtel, je suis venu 10 fois, bel hôtel, belle chambre, beau rooftop, bien placé à rien dire. En revanche : ça fait 10 ou 12 fois que je viens et on me demande à chaque fois mon adresse en france et on me fait remplir car si c'est ma première visite ? Enfin, point CRUCIAL qui pourrait faire que je viens plus: QUAND ON POURR CHARGER UNE VOITURE ELECTRIQUE ? on est 2022 ! à chaque fois que je viens je demande et elle est jamais chargé, je suis obligé d'aller manger à l'hôtel W, la prochaine j'y dors !
2022년 6월에 2박 숙박함
답변 제공: Myla 님, 2022년 8월 9일
Dear Benjamin, Thank you for your valuable feedback. We hope you are doing well. I am writing this response on behalf of the hotel management to thank you for choosing our services so many times and our sincerest hope is that your valuable comment helps us to understand how we can improve and we appreciate you letting us know. Thank you once again for your review and we are looking forward to welcoming you on your next stay with us and you can finally charge your electric car. With kindest regards, Guest Relations Team