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레 팔라세테 포웨드 바이 손더 여행 후기

3 out of 5
레 팔라세테 포웨드 바이 손더
Calle Legalitat 10, Barcelona

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 161개 이용 후기 중 110개" "
평점 8 - 좋아요. 161개 이용 후기 중 36개" "
평점 6 - 괜찮아요. 161개 이용 후기 중 5개" "
평점 4 - 별로예요. 161개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 161개 이용 후기 중 5개" "

9.4/10

청결 상태

9.6/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

4/10 - 별로예요

Jungseok

가족 여행
별로예요: 청결 상태, 객실의 편안함
2022년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 6월에 4박 숙박함
답변 제공: rep 님, 2019년 7월 3일
Thank you for your feed back, we are glad that you have enjoyed your stay.

10/10 - 훌륭해요

Yeeri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깔끔하고 괜찮은 테라스
깔끔한 내부와 특히 테라스가 있어서 좋았습니다. 조명이 조금 어둡지만 깔끔하고 좋은 전자기기가 인상적
2019년 6월에 2박 숙박함
답변 제공: rep 님, 2019년 6월 21일
Thank you for your kind comments. we are glad that you have enjoyed your stay brgds

10/10 - 훌륭해요

Ashkan

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent choice. Can’t be happier.
2024년 4월에 2박 숙박함
답변 제공: Sonder Team 님, 2024년 4월 7일
Ashkan, we're thrilled to hear that you had such a positive experience with us! Thank you for choosing Sonder, and we hope to have the pleasure of hosting you again in the future. Safe travels!

8/10 - 좋아요

Duygu

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Wir waren zu dritt (2 Erwachsene 1 Kind) 4 Tage in der Unterkunft (Zimmer 9). Es hat alles problemlos funktioniert. Keine Schwierigkeiten bei check in /check out. Achtung es gibt keine Rezeption! Man muss sich online ein und auschecken. Kontakt kann man per Whats App erstellen (haben wir nicht gebraucht). Die Unterkunft war für 3 Personen perfekt. Kind hat bei uns im Bett geschlafen. Ich denke an der ausziehbaren Couch wird man keine Freude haben. Zimmer 9 ist etwas in die Jahre gekommen aber es war immer sehr sauber. Die Unterkunft ist an einer belebten Umgebung. Metrostation in der Nähe
2024년 3월에 3박 숙박함
답변 제공: Sonder Team 님, 2024년 4월 7일
Duygu, thank you for your review! We're delighted to hear that your stay with us went smoothly and that you found the accommodation perfect for your needs. We appreciate your feedback regarding the lack of reception and the online check-in/out process. Your comments about the room's cleanliness are noted, and we'll continue to ensure high standards are maintained. We hope to welcome you back again soon!

4/10 - 별로예요

Polina

2023년 12월에 7박 숙박함
답변 제공: Sonder Team 님, 2024년 1월 14일
Polina, we’re saddened to hear that your experience wasn't up to your expectations. We hope to have the opportunity to host you again and show you a better experience.

8/10 - 좋아요

Juthinant

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I pre-booked Le Palacete for one night in anticipation of our visit to Barcelona for a day. I had no prior knowledge about the company Sonder, but I downloaded their app in order to complete the check-in process. You have to submit IDs for each guests that will be staying at the property so be prepared to have proper documents and take a selfie to upload to Sonder. After that just follow the instructions listed. Pro: Spacious, clean, and located in a secure building. Close to restaurants and attractions all within walking distance (close to Park Güell) Basic amenities provided and there's a water cooler in the lobby. Con: Prior damages to certain areas of our room e.g. cracked floor, loose and broken drawer handle; also had an issue when trying to return the key back inside the lockbox but luckily an employee came to take the key back for us (or you'd have to pay a fee for non-return). Overall it was a decent stay and I'm curious to check out other Sonder locations in my future trips.
답변 제공: Sonder Team 님, 2024년 1월 14일
Hi Juthinant, your review is important to us. We're glad to hear that your check-in process with the Sonder app was smooth. We appreciate your feedback on the room conditions and the issue with the key return, and we'll address these to enhance future stays. We can’t wait to host you again soon.

8/10 - 좋아요

Alan

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
The property location is fabulous in the heart of Gracia. Restaurants & coffee options are plentiful (especially Don Teo! just down the block). The property is super secure which was comforting. However- there were two larger issues: 1) there was an obvious maintenance issue where a moveable wall was completely off its tracks, and had been that way for some time. I notified Sonder and they did have it promptly addressed (a 3 hour job). 2) the other issue is that the property is not at all soundproofed. Everything that happens in the neighboring room can be heard loud & clear.. 3) minor, but wall was banged up & carpet stained In general- property was nicely located and I do very much like Sonder’s business model. Will definitely consider their ‘soundproofed’ options for future travels.
2023년 12월에 3박 숙박함
답변 제공: The Sonder Team 님, 2023년 12월 24일
Hi Alan, your feedback is appreciated. We're delighted to know that you enjoyed our location. We apologize for the maintenance issue with the moveable wall, and we're glad we could promptly address it. We appreciate your comments about soundproofing and cosmetic concerns, and we'll use them to make improvements. We’re excited to have you travel with us again soon.

10/10 - 훌륭해요

Adrian Marcelo

2023년 12월에 2박 숙박함
답변 제공: Sonder Team 님, 2023년 12월 16일
Muchas gracias por su comentario, Adrian. Nos alegra saber que disfrutó de su estancia con nosotros. Estaremos encantados de que vuelva a hospedarse con nosotros pronto.

10/10 - 훌륭해요

Mary

2023년 11월에 2박 숙박함
답변 제공: The Sonder Team 님, 2023년 11월 23일
Dear Mary, thank you for your review. We are glad that you had such an outstanding stay with us.We look forward to hosting you again soon!

10/10 - 훌륭해요

Dana

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: The Sonder Team 님, 2023년 11월 23일
Dear Dana, thank you for your review. We are glad that you had such an outstanding stay with us.We look forward to hosting you again soon!

2/10 - 너무 별로예요

Maurizio

2023년 11월에 1박 숙박함
답변 제공: The Sonder Team 님, 2023년 11월 23일
Dear Maurizio, we appreciate your review despite not knowing why your experience was so bad. We would love to know where and how to improve based on your comments. Regards.

8/10 - 좋아요

Kristian

2023년 11월에 6박 숙박함
답변 제공: The Sonder Team 님, 2023년 11월 23일
Dear Kristian, thank you for your feedback. We are glad that overall you had an amazing stay. We would love to know what went missing to reach a 10/10 next time. Regards!

8/10 - 좋아요

Michael

2023년 10월에 5박 숙박함
답변 제공: The Sonder Team 님, 2023년 11월 23일
Dear Michael, thank you so much for leaving a review of your recent stay. We are pleased that overall you had a great one. We would love to know what went missing to reach a 10/10 next time. Regards!

10/10 - 훌륭해요

Stephen

2023년 10월에 4박 숙박함
답변 제공: The Sonder Team 님, 2023년 11월 23일
Dear Stephen, thank you for your review. We are glad that you had such an outstanding stay with us.We look forward to hosting you again soon!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
It was a huge room with historical feel but nicely updated. courtyard and dining area was also nice. Convenient location but quiet from the street noise. Only thing was running out of toilet paper and tv remote run out of battery. We really enjoyed it. Thank you!
2023년 10월에 3박 숙박함
답변 제공: The Sonder Team 님, 2023년 11월 23일
Hi guest, thank you for your lovely feedback. We are glad that you enjoyed the stay, the quiet location, and the amazing architecture! We are sorry for the small issues that you experienced, note that we have a specific cabinet where you can serve yourself any extra amenities needed. We look forward to hosting you soon.

10/10 - 훌륭해요

Diana

2023년 10월에 7박 숙박함
답변 제공: The Sonder Team 님, 2023년 11월 23일
Dear Diana, thank you for your review. We are glad that you had such an outstanding stay with us.We look forward to hosting you again soon!

10/10 - 훌륭해요

Julia

좋아요: 청결 상태, 객실의 편안함
Would visit again
Amazing place, friendly and accommodating staff. We enjoyed our stay and we would visit again.
2023년 10월에 3박 숙박함
답변 제공: The Sonder Team 님, 2023년 11월 23일
Dear Julia, thank you for your review. We are glad that you had such an outstanding stay with us.We look forward to hosting you again soon!

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 객실의 편안함
Technological Impediments
Online check-in introduced unnecessary difficulties. Lights (and electricity) did not work. I learned after I booked - paid for and confirmed - my stay that there was a mandatory online check in process. At that point, I was already in Spain. That process required confirming my phone number. I had left my primary phone in a repair store in the US - I could not confirm that phone number. I brought a cheap american phone to Spain for WiFi, but even after buying a pre-paid spanish SIM card, I could not text to confirm that number either (apparently spanish and american texts are on different bands). This was resolved by emailing the reservation email from a previous hotel wifi, but was sort of terrifying, and took a lot of time / worry. When I got to le palecete and used the keycafe check-in locker, I got a keyfob without a card. I tried emailing from the lobby wifi, and that did not get a response in the thirty minutes while i downloaded skype to call. They were very helpful on the phone in getting me another keycard, and I got into the apartment. Once I got into the apartment, none of the lights nor sockets worked. The breaker panel was open - so someone else had had this problem before, but flipping the switches did nothing. I was out of battery/power to call again, and just went to sleep. There were no checkout instructions. The room itself was beautiful, in a perfect location, walkable from everything.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Meagan

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place. Location was quiet but central.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Elizabeth

2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 5월에 6박 숙박함
답변 제공: The Sonder Team 님, 2023년 5월 31일
Hi Christ, thank you for your feedback. We're glad that you had a wonderful stay with us. We look forward to hosting you again soon.

8/10 - 좋아요

Kristian

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fint sted. Gåafstand fra centrum og god rengøring
2023년 3월에 3박 숙박함
답변 제공: Sonder Barcelona Team 님, 2023년 4월 7일
Hi Kristian, thank you for your review!It's great to hear your overall experience with us has been pleasant and that you found the location convenient. We look forward to hosting you again on your next travels!

8/10 - 좋아요

CLAUDIA

2023년 3월에 2박 숙박함
답변 제공: Sonder Barcelona Team 님, 2023년 3월 11일
Hi Claudia, thank you so much for taking some time to give us your review!We are glad to hear you had a good stay overall, we would love to hear what can we do in order to make your stay a 10/10 experience, so please feel free to reach out to us with any further feedback you may have.

8/10 - 좋아요

David

2023년 2월에 3박 숙박함
답변 제공: Sonder 님, 2023년 3월 5일
Thank you David for your review. Wed love to know what went missing to reach a 10/10 next time.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 객실의 편안함
Worth the stay
Very nice quiet room. Pretty property. Would be super to eat outside in the warmer months
2023년 1월에 11박 숙박함
답변 제공: The Sonder Team 님, 2023년 1월 17일
Hi Michael, thank you for your feedback. Youre more than welcome to come back in the summer to enjoy our beautiful courtyard. Hope you had a wonderful stay. See you soon

8/10 - 좋아요

Amanda

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The reservation system for Sonder was difficult to work with and takes real patience. Once you are at the property you are very pleased with how beautiful the bedroom and sitting room are for you. However our room lacked heat for 2 nights and we couldn't find any staff person on site for the first two nights. We enjoyed the ambiance of the neighborhood and the proximity of many restaurants. The Metro was not far and that too was a bonus.
답변 제공: The Sonder Team 님, 2023년 1월 1일
Hi Amanda, thank you for your feedback. We take note of the online check-in and air conditioning to improve for future guests. Hope that overall you had a wonderful stay and that the room and location were suitable for you. Hope to see you soon.

10/10 - 훌륭해요

Jorge

8/10 - 좋아요

A

2022년 10월에 3박 숙박함

8/10 - 좋아요

Sylvie

2022년 10월에 6박 숙박함

10/10 - 훌륭해요

Rasmus

2022년 10월에 2박 숙박함

6/10 - 괜찮아요

France

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Sombre et étouffant Sous sol Douche non privée si partage entre amis
2022년 9월에 3박 숙박함

10/10 - 훌륭해요

Bernd

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
sehr angenehme Unterkunft mit guter Öffi-Anbindung (Linie L4 ist 5 min entfernt, Bus Linie 39 gleich ums Eck), einigen Lokalen in der Umgebung und trotzdem in ruhiger Lage.
2022년 9월에 3박 숙박함

10/10 - 훌륭해요

Roberto

2022년 9월에 2박 숙박함

10/10 - 훌륭해요

GABRIEL G

2022년 8월에 1박 숙박함

8/10 - 좋아요

Newsha

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Beautiful building, spacious room and good value. But our room smelled like methane/sewage sometimes, our coffeemaker didn’t work and I missed having staff on site. Sometimes they were responsive over Whatsapp if I was having an issue and sometimes they were not.
2022년 8월에 4박 숙박함
답변 제공: Sonder City Team 님, 2022년 10월 16일
Hi Newsha, thanks for your feedback.We're sorry about the issues whit the coffee machine and the smell in the room, we'll try to fix it as soon as possible and hope that besides these issues the building and the room are suitable for you.We look forward to hosting you again in our hotels.

8/10 - 좋아요

Rene

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a beautiful property and we enjoyed ourselves here. However, it was somewhat nontraditional in some ways. There is no front desk staff. You receive an email with instructions and codes to enter the front door of the building. Then a key to your room is available to you via an electronic wall safe after you enter another code. We were lucky to run into cleaning staff who were very helpful in storing our luggage while the room was prepared in light of our early arrival. In hindsight, this was all explained in emails before the visit, I just hadn't paid close enough attention to the content. You'll need to complete the online information before you arrive to get these important codes. The room was beautiful but maybe a bit too modern. The sofa sleeper was under a transparent glass ceiling which lit up that area and no way to avoid the brightness. The shower area was open to everyone to see which made for some slightly uncomfortable turning of heads while one of us bathed. Overall beautiful hotel just come prepared with the codes and emails.
2022년 7월에 2박 숙박함
답변 제공: Sonder 님, 2022년 8월 3일
Dear Rene, Thank you for sharing your experience. We're glad to know that you liked our Sonder. We do our best to communicate this prior to arrival and are sorry if we were unclear. We hope you’ll consider staying with us again in any of our 35+ cities.

4/10 - 별로예요

nina

2022년 7월에 3박 숙박함

10/10 - 훌륭해요

Veronica

2022년 7월에 3박 숙박함

10/10 - 훌륭해요

KATHLEEN

2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Cristiani

2022년 6월에 5박 숙박함

8/10 - 좋아요

Brian

2022년 5월에 4박 숙박함

10/10 - 훌륭해요

karl

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
We loved this place. Central to great food and family culture. The staff was amazing! We would definitely stay here again.
2022년 5월에 4박 숙박함
답변 제공: Sonder 님, 2022년 6월 29일
Hi Karl. Thank you for your opinion. We're happy to know that you loved our Sonder. We hope to see you again very soon.

10/10 - 훌륭해요

rachel

2022년 5월에 2박 숙박함

10/10 - 훌륭해요

Jack

2022년 5월에 3박 숙박함

8/10 - 좋아요

Andrew

좋아요: 청결 상태
Not manned so can be tricky if you can’t speak Spanish
2022년 5월에 5박 숙박함
답변 제공: Sonder 님, 2022년 6월 29일
Hi Andrew. Thank you for sharing your experience with us. We appreciate your nice punctuation. As well, we would like to inform you that all our staff speaks English. We hope to welcome you very soon.

8/10 - 좋아요

Lea

좋아요: 청결 상태, 객실의 편안함
Hotel com decoração renovada. Limpo, cheiroso. O check in um pouco confuso, mas td ok. Nao ha recepcao no local, todo atemdimento é de forma on line. A liberacao da porta de entrada e retirada das chaves é por codigos. Proximo ao parc güel
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

Charles

2022년 4월에 3박 숙박함

10/10 - 훌륭해요

Jorge

2022년 4월에 1박 숙박함

10/10 - 훌륭해요

QUENTIN

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 3박 숙박함