리셉션

호텔 세르스 델 포르트 여행 후기

3 out of 5
호텔 세르스 델 포르트
Avda. del Paral-lel 40, Barcelona

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 83개 이용 후기 중 45개" "
평점 8 - 좋아요. 83개 이용 후기 중 32개" "
평점 6 - 괜찮아요. 83개 이용 후기 중 5개" "
평점 4 - 별로예요. 83개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 83개 이용 후기 중 0개" "

9.0/10

청결 상태

9.6/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Randy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I gave it a lower score on cleanliness because there were empty liquor bottles left in our room behind a curtain. Other than that it was a great hotel with grest staff. Close to everything in the area.
2024년 4월에 2박 숙박함
답변 제공: Guest relations Hotel Serhs del Port 님, 2024년 4월 17일
Dear guest, First of all, thank you for choosing our hotel, SERHS del Port, for your stay in Barcelona. We are delighted to know that you had an incredible stay at our hotel and that our staff was at your disposal. On the other hand, we are very sorry for the incident that you found in your room, we were not aware of it, we will immediately take the appropriate measures so that does not happen again in the future, we once again apologize for what happened. We hope to welcome you back in the future show you how we can improve our service. Best regards,

10/10 - 훌륭해요

Tyrone B

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location
2024년 1월에 1박 숙박함
답변 제공: DIEGO PARRA 님, 2024년 4월 16일
Dear Guest,First of all, thank you very much for choosing the Hotel Serhs del Port for your stay in Barcelona. It is a real pleasure to know that you had an excellent stay with us. Your score is a real source of motivation for all of us. Thank you once again for your visit and we hope to welcome you again soon.Receive a cordial greeting,Diego Parra.Guest relations Hotel Serhs del Port

10/10 - 훌륭해요

Christian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Hotel liegt sehr Zentral, man kann von hier sehr viel zu Fuß erreichen. Es gibt zwei Metrostationen in der Nähe des Hotels. Das Frühstück bietet alles was das Herz begehrt.
2024년 4월에 3박 숙박함
답변 제공: Mariana S. 님, 2024년 4월 13일
Dear guest, First of all, thank you for choosing our hotel, SERHS del Port, for your stay in Barcelona.We are glad to know that you had such a pleasant stay with us and that you enjoyed our breakfast service.Also, we are happy to know that our location was convenient for your stay.Thank you for the time you invested in this review and the perfect score you gave us. We hope to welcome you again as a guest soon. Best regards, Mariana S. Guest Relations Hotel Serhs Del Port

10/10 - 훌륭해요

Marni

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We checked in on April 1 2024 for few nights! ALL of the staff were fantastic and so helpful! Cannot wait to come back and stay again. Thank you. Marni and Shilpa
2024년 4월에 4박 숙박함
답변 제공: Mariana S. 님, 2024년 4월 7일
Dear guest, First of all, we would like to thank you for choosing our hotel, SERHS del Port, for your stay in Barcelona. We are delighted to know that you had such a good stay with us and you liked our teams hospitality. Thank you for the time you invested in this review and the perfect rate you give to us. We hope to welcome you as a guest again soon.Kind regards, Mariana S. Guest Relations Hotel SERHS del Port.

8/10 - 좋아요

Ingolf

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Für einen Stadttrip genau das richtige Hotel
2024년 4월에 3박 숙박함
답변 제공: Mariana S. 님, 2024년 4월 6일
Sehr geehrter Kunde, zunächst einmal vielen Dank, dass Sie sich für unser Hotel, SERHS del Port, für Ihren Aufenthalt in Barcelona entschieden haben. Vielen Dank für die Zeit, die Sie in diese Bewertung investiert haben, und für die freundlichen Worte. Die Meinung unserer Kunden zu kennen, ist uns sehr wichtig. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Mariana S. Gästebetreuung Hotel SERHS del Port.

10/10 - 훌륭해요

Marc

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, great location and clean. The best part were the staff. We had an early checkout and then needed to wait hours for a cruise. For a nominal fee, they let us stay in the room which let us catch up on some much needed sleep.
2024년 3월에 1박 숙박함
답변 제공: Malenna C. 님, 2024년 4월 3일
Dear Guest, First of all, thank you very much for choosing the Hotel Serhs del Port for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a true source of motivation for all of us, we always do our best to ensure that our service and treatment for our guests is the best. Thank you once again for your visit and we hope to welcome you again soon. Receive a cordial greeting, Guest relations Hotel Serhs del Port.

8/10 - 좋아요

aysun

좋아요: 청결 상태, 직원 및 서비스
Een nette hotel en vriendelijke personeel. Metro en alle bezienswaardigheden , winkels op loopafstand. Alleen de kamers zijn niet echt geluid dicht. Wij hadden een kamer aan de straat kant en dan hoor je het verkeer wel en ook de andere gasten op de gang of als de schoonmaker andere kamers schoonmaakt hoor je dat ook
2024년 3월에 4박 숙박함
답변 제공: Mireia C. 님, 2024년 3월 15일
Sehr geehrte Kunden,Zunächst möchten wir uns bei Ihnen dafür bedanken, dass Sie sich für unser Hotel, SERHS del Port, für Ihren Aufenthalt in Barcelona entschieden haben, sowie für die Zeit, die Sie in diese Bewertung investiert haben, und für die gute Bewertung, die Sie uns gegeben haben. Für uns ist es sehr wichtig, die Meinung unserer Kunden zu kennen.Wir freuen uns, dass Ihnen unser Standort und die Arbeit unseres Teams gefallen haben und sind sehr stolz auf sie. Dennoch bedauern wir, dass wir nicht alle Ihre Erwartungen erfüllen konnten und welche Unannehmlichkeiten dadurch entstanden sind.Wir hoffen, Sie bald wieder als Kunden begrüßen zu dürfen.Beste grüße,Mireia C.Gästebetreuung Hotel SERHS del Port.

8/10 - 좋아요

Benedikt Leo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gute Lage. Frühstück ist reichlich, der Raum ist lediglich etwas klein. Dort zu Abend gegessen haben wir nicht, daher können wir nichts dazu sagen. Zimmer sind nicht groß, aber alles drin, was man braucht. Sauberkeit passt auch. Für einen Städtetrip optimal. Man ist zu Fuß in 10 min an der La Rambla und somit in der Innenstadt Barcelonas. Bus und Bahn / Metro sind auch fußläufig schnell zu erreichen. Das Personal ist freundlich, zuvorkommend und stets bemüht. Kann man uneingeschränkt weiterempfehlen.
2024년 3월에 4박 숙박함
답변 제공: Mireia C. 님, 2024년 3월 15일
Sehr geehrte Kunden,Zunächst einmal vielen Dank, dass Sie sich für unser Hotel, SERHS del Port, für Ihren Aufenthalt in Barcelona entschieden haben.Wir freuen uns, dass Sie einen angenehmen Aufenthalt hatten und alle Aspekte unseres Hauses genossen haben. Von unserem Standort über unser Frühstück bis hin zur Gastfreundschaft unseres Teams.Vielen Dank für die Zeit, die Sie in diese Bewertung investiert haben, und für Ihre freundlichen Worte.Wir hoffen, Sie bald wieder als Kunden begrüßen zu dürfen.Mit freundlichen Grüße,Mireia C.Gästebetreuung Hotel SERHS del Port

8/10 - 좋아요

JIAN HUI

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place and free bf
2024년 3월에 1박 숙박함
답변 제공: Mariana S 님, 2024년 3월 9일
Dear guest, First of all, thank you for choosing our hotel, SERHS del Port, for your stay in Barcelona. We are delighted to know that you had such a pleasant stay with us. Thank you for the time you invested in this review and the excellent rate you gave us. We hope to welcome you again as a guest soon. Kind regards, Mariana S. Guest Relations Hotel Serhs Del Port

6/10 - 괜찮아요

Guadalupe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
We booked last minute and this is what we found. All staff was super friendly and kind!! Helped with finding things to do. They gave us a card to go to their sister location for a glass of cava and a view. That location was much newer looking! Our room was ok. Bed and room was small and crammed! They didn’t provide much toiletries and the towels looked old and worn. You could also hear a ton thru the walls!! We could hear someone snoring in another room!! But it is close to the port and that is so convenient!! And again the staff was great!! We also did the breakfast. It was ok. Typical pastries and some meats. I could have eaten better elsewhere for less.
2024년 2월에 1박 숙박함
답변 제공: Mariana S. 님, 2024년 3월 1일
Dear guest, First of all, thank you for choosing our hotel, SERHS del Port, for your stay in Barcelona. We are delighted to know that you had such a pleasant stay with us.We also appreciate your words about the hospitality of our team, this type of reviews allows us to congratulate them for their hard work.On the other hand, we are sorry for the inconvenience that the noise may have caused you. We are working on improving the soundproofing of the rooms.Thank you for the time you invested in this review and the exclent rate you gave us. We hope to welcome you again as a guest soon. Kind regards, Mariana S. Guest Relations SERHS del Port Hotel.

8/10 - 좋아요

Nadia

단체 여행
My friend and I stayed in this hotel for 3 nights. The staff were lovely, all of them. The room was clean and the bed was comfortable, shower pressure good. You can tell the hotel is a little outdated but it’s been well looked after. Didn’t try the breakfast but it seemed nice. Only complaint is that the walls and doors are thin. We could hear everything in the hallway, we could hear the people using the bathroom in the rooms above us. All in all though, a comfortable stay.
2024년 2월에 3박 숙박함
답변 제공: Mariana S. 님, 2024년 2월 25일
Dear guest, First of all, thank you for choosing our hotel, SERHS del Port, for your stay in Barcelona. We are delighted to know that you had such a pleasant stay with us.We also appreciate your words about the hospitality of our team, this type of reviews allows us to congratulate them for their hard work.On the other hand, we are sorry for the inconvenience that the noise may have caused you. We are working on improving the soundproofing of the rooms.Thank you for the time you invested in this review and the exclent rate you gave us. We hope to welcome you again as a guest soon. Kind regards, Mariana S. Guest Relations SERHS del Port Hotel.

10/10 - 훌륭해요

Vivian

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Diego el de from desk excellent..
2024년 1월에 2박 숙박함
답변 제공: Mireia C. 님, 2024년 2월 12일
Dear guest, First of all, thak you for choosing our hotel, SERHS del Port, for your stay in Barcelona. We are delighted to know that you enjoyed our team hospitality, we are really proud of them. Thank you for the time you invested in this review.We hope to welcome you as a guest again soon. Kind regards, Mireia C.Guests Relations Hotel SERHS del Port.

10/10 - 훌륭해요

Jose Antonio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: DIEGO PARRA 님, 2024년 1월 15일
Apreciado Sr. Jose Antonio,En primer lugar, muchas gracias por haber escogido el Hotel Serhs del Port para su estancia en Barcelona. Es un verdadero placer saber que ha tenido una estancia excelente con nosotros.Gracias una vez más por su visita y esperamos poder darle la bienvenida de nuevo en breve.Reciba un cordial saludo,Diego Parra.Guest relations Hotel Serhs del Port

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Looking forward to my next visit
2024년 1월에 3박 숙박함
답변 제공: Guest relations Hotel Serhs del Port 님, 2024년 1월 13일
Dear guests, First of all, thank you very much for choosing the Hotel Serhs del Port for your stay in Barcelona and for your perfect review. It is a real pleasure to read that you had an excellent stay in our hotel. Thank you once again for your visit and we hope to welcome you again in the future. Best regards Malenna C.,

10/10 - 훌륭해요

JAUME

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Be
2024년 1월에 1박 숙박함
답변 제공: DIEGO PARRA 님, 2024년 1월 13일
Benvolgut, Sr.En primer lloc, moltes gràcies per escollir l'Hotel Serhs del Port per a la vostra estada a Barcelona. És un veritable plaer llegir que ha tingut una estada excel·lent amb nosaltres. És una autèntica font de motivació per a tots nosaltres. Gràcies una vegada més per la vostra visita i esperem poder donar-vos la benvinguda de nou en breu.Rebeu una cordial salutació,Diego Parra.Guest relations Hotel Serhs del Port

8/10 - 좋아요

Anja

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the public transportation and the Ramblas area, breakfast is very good, friendly people!
2024년 1월에 4박 숙박함
답변 제공: Mireia C. 님, 2024년 1월 9일
Dear Ms. Volbeda, First of all, thank you for choosing our hotel, SERHS del Port, for your stay in Barcelona. We are delighted to read that you enjoyed our breakfast buffé, our location and our team's hospitality. Thank you for the time you invested in this review and the good rate you give us. We hope to welcome you as a guest again soon. Kind regards, Mireia C.Guests Relations Hotel SERHS del Port.

10/10 - 훌륭해요

Kieran

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Mireia C. 님, 2024년 1월 9일
Dear Mr. Booth, First of all, thank you for choosing our hotel, SERHS del Port, for your stay in Barcelona. We are delighted to know that you had such an excellent stay with us. Thank you for the time you invested in this review and the perfect rate you give us. We hope to welcome you as a guest again soon.Kind regards, Mireia C.Guests Relations Hotel SERHS del Port.

10/10 - 훌륭해요

Belinda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Mireia C. 님, 2024년 1월 9일
Dear Ms. Suter, First of all, thank you for choosing our hotel, SERHS del Port, for your stay in Barcelona. We are delighted to know that you had such an excelent stay with us. Thank you for the time you invested in this review and the perfect rate you give us. Kind regards, Mireia C.Guests Relations Hotel SERHS del Port.

8/10 - 좋아요

Maarit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very good hotel experience
The location of the hotel is good. A friendly and English-speaking person at the reception. Very wonderful breakfast. abundant and really beautifully presented. the only negative thing was the very hot hotel room.
2024년 1월에 1박 숙박함
답변 제공: Guest relations Hotel Serhs del Port 님, 2024년 1월 9일
Dear Mr./Ms.First of all, thank you very much for choosing the Hotel Serhs del Port for your stay in Barcelona and for taking the time to leave us this comment.For us it is very important to know the opinion of all our clients because it allows us to congratulate our teams when we receive good comments, and it also helps us to correct and improve our errors when the comments are not positive. We regret what happened regarding the fact that the temperature in your room was too hot, but perhaps it is the time of year and the weather that changes every day, and it is difficult to know to adapt the general temperature of the property, our objective has always been to give our clients the best experience.We hope to welcome you again in the future and that you will give us the opportunity to show you how we can improve our service.Receive a cordial greeting,Diego Parra.Guest relations Hotel Serhs del Port

10/10 - 훌륭해요

Edwin Geovanny

2024년 1월에 3박 숙박함
답변 제공: Mireia C. 님, 2024년 1월 9일
Apreciados huéspedes, En primer lugar nos gustaría agradecerles que escogiesen nuestro hotel, SERHS del Port, para su estancia en Barcelona. Nos alegra descubrir que tuvieron tan buena estancia con nosotros. Sólo nos resta agradecerles el tiempo invertido en esta reseña y la nota perfecta que nos han regalado. Reciban un saludo cordial, Mireia C.Guests Relations Hotel SERHS del Port.

10/10 - 훌륭해요

Lesley

단체 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The gentleman on Reception was really kind & helpful
2024년 1월에 1박 숙박함
답변 제공: Mireia C. 님, 2024년 1월 6일
Dear guest, First of all, we would like to thank you for choosing our hotel, SERHS del Port, for your stay in Barcelona. We are delighted to know that you had such a good stay with us and you loved our teams hospitality. Thank you for the time you invested in this review and the perfect rate you give to us. We hope to welcome you as a guest again soon.Kind regards, Mireia C.Guest Relations Hotel SERHS del Port.

10/10 - 훌륭해요

Vanessa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel muy comodo, altamente recomendado!
2023년 12월에 1박 숙박함
답변 제공: Malenna Camizan 님, 2023년 12월 19일
Estimada Sra. En primer lugar, muchas gracias por elegir el Hotel Serhs para su estancia en Barcelona. Es un verdadero placer leer que ha tenido una excelente estancia con nosotros y que ha disfrutado en general de nuestros servicios. Sus palabras son una verdadera fuente de motivación para todos nosotros. Gracias nuevamente por su visita y esperamos darle la bienvenida nuevamente pronto. Reciba un cordial saludo, Atención al cliente Hotel Serhs del Port.

10/10 - 훌륭해요

Zamaly

단체 여행, 연인과의 여행
2023년 12월에 2박 숙박함
답변 제공: Mireia C. 님, 2023년 12월 15일
Dear guest, First of all, we would like to thank you for choosing our hotel, SERHS del Port, for your stay in Barcelona. We are delighted to know that you had such a good stay with us. Thank you for the time you invested in this review and the perfect rate you give to us. We hope to welcome you as a guest again soon.Kind regards, Mireia C.Guest Relations Hotel SERHS del Port.

8/10 - 좋아요

Andrew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Mireia C. 님, 2023년 12월 15일
Dear guest, First of all we would like to thank you for choosing our hotel, SERHS del Port, for your stay in Barcelona. Thank you for the time you invest in this review, we are happy to know that you had a good stay in our hotel. We hope to welcome you as a guest again soon. Kind regards, Mireia C.Guests Relations Hotel SERHS del Port.

8/10 - 좋아요

Ambra

2023년 12월에 3박 숙박함
답변 제공: Mireia C. 님, 2023년 12월 12일
Caro ospite,Innanzitutto vorremmo ringraziarvi per aver scelto il nostro hotel, SERHS del Port, per il vostro soggiorno a Barcellona.Siamo lieti di sapere che hai trascorso un buon soggiorno con noi.Grazie per il tempo che hai investito in questa recensione.Ricevi un cordiale saluto,Mireia C.Relazioni con gli ospiti Hotel SERHS del Port

6/10 - 괜찮아요

Ivan 님, SAN JUAN

2023년 12월에 2박 숙박함
답변 제공: Mireia C. 님, 2023년 12월 27일
Apreciado cliente, En primer lugar agradecerle que escogiese nuestro hotel, SERHS del Port, para su estancia en Barcelona. Gracias por el tiempo invertido en esta reseña, conocer la opinión de nuestros clietnes es muy importante para nosotros. Esperamos poder recibirle de nuevo pronto. Saludos cordiales, Mireia C. Guests Relations Hotel SERHS del Port.

8/10 - 좋아요

Casper

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice Hotel at a reasonable price, and friendly staff. The hotel is centrally located with a short distance to the metro and the city center within walking distance. Ok breakfast without being anything special. All in all, a good hotel for short stays
2023년 11월에 1박 숙박함
답변 제공: Mireia C. 님, 2023년 12월 5일
Dear guest. First of all, thank you for choosing our hotel, SERHS del Port, for your stay in Barcelona, and for the time you invested in this review. We are delighted to know that you liked our ubication and our hospitality. Thank you for the rate you give us. We hope to welcome you as a guest again soon.Kind regards,

10/10 - 훌륭해요

Ruben

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent property and excellent and friendly staff.
답변 제공: Mariana S 님, 2023년 11월 30일
Dear Guest, First of all, thank you very much for choosing the Hotel Serhs del Port for your stay in Barcelona. It is a real pleasure to see that you had a good stay with us. Thank you again for your visit and we look forward to welcoming you again soon. Receive a cordial greeting, Mariana Sánchez Guest Relations Hotel Serhs del Port

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome stay
2023년 11월에 5박 숙박함
답변 제공: Mariana S 님, 2023년 11월 30일
Dear guest, First of all, thank you for choosing our hotel, SERHS del Port for your stay in Barcelona. We would like to thank you for the perfect score.We celebrate that you had such a delightful time in our hotel and we hope to welcome you as a guest again soon. Kind regards, Mariana S. Guest Relations Hotel Serhs Del Port

10/10 - 훌륭해요

Chu

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mireia was very helpful. She provided some tips for the city where i should go. I was looking for a place to store my luggage (after check out for 1 week cruise). She could arrange to store my luggage at the hotel. This is very convenient for me. I could store my luggage at safe place and enjoyed Barcelona. This hotel is located at Parrallel station, which is easy to travel to airport. You can sit till airport because it is last station of the green line. One tip from Mereia, Puertcillio restaurant(next to the hotel) is a must try. Fresh seafood for very reasonable price
2023년 11월에 1박 숙박함
답변 제공: Malenna C. 님, 2023년 11월 28일
Dear guest, First of all, thank you for choosing our Serhs del Port hotel for your stay in Barcelona and for the time you have invested in this review. We appreciate your excellent review and we are happy to know that you enjoyed your stay in our accommodation and our recommendations. Also thank you for your warm words towards our staff who were willing to help you at all times, our goal is always to offer quality service. We hope to welcome you again in the near future. Receive a cordial greeting, Guests Relations Hotel SERHS del Port.

10/10 - 훌륭해요

Majidreza

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff are great
2023년 11월에 1박 숙박함
답변 제공: Mireia C (Guest relations Hotel SERHS del Port) 님, 2023년 11월 27일
Dear guest,First of all, we would like to thank you for choosing our hotel, SERHS del Port, for your stay in Barcelona and for the time you invested in this review. Knowing our guest's opinions is really important to us. We are delighted to know that you enjoyed your time in our hotel and you loved our staff and their hospitality. Once again thank you for your kind words.We hope to welcome you as a guest again soon.Kind regards,

8/10 - 좋아요

Hanne

좋아요: 직원 및 서비스
별로예요: 청결 상태
Flott personale, kort veg til alt men dårlig på renhold
2023년 11월에 4박 숙박함
답변 제공: Malenna Camizan 님, 2023년 11월 24일
Kjære klient, Først av alt, tusen takk for at du valgte Hotel Serhs del Port for ditt opphold i Barcelona, og vi setter pris på at du har tatt deg tid til å gi oss en utmerket anmeldelse. Vi er glade for å vite at du hadde et godt opphold på hotellet vårt, og vi setter pris på dine gode ord til resepsjonsteamet vårt. På den annen side beklager vi at rengjøringstjenesten ikke levde opp til dine forventninger, vi vil diskutere dette med teamet vårt for å bli bedre i fremtiden. Vi håper å ønske deg velkommen igjen. Motta en hjertelig hilsen, Guest Relations Hotel SERHS del Port.

10/10 - 훌륭해요

Gary 님, New York

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel. Great breakfast.
2023년 11월에 2박 숙박함
답변 제공: Mireia C. 님, 2023년 11월 22일
Dear guest, Thank you for choosing our hotel, SERHS del Port, for your stay in Barcelona and for the perfect rate you gave us. We are delighted that you enjoyed our breakfast. We hope to welcome you as a guest again soon, to enjoy our breakfast once more. Kind regards,

8/10 - 좋아요

TAI WAI DAVID

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Mireia C. 님, 2023년 11월 22일
Dear guest, First of all we would like to thank you for choosing our hotel, SERHS del Port, for your stay in Barcelona. We are happy to know that you had a good time with us during your stay. Thank you for the time you invested in this review.We hope to welcome you as a guest again soon.Kind regards,

8/10 - 좋아요

Joe B

Convenient location
Good service and enjoyable breakfast
2023년 11월에 2박 숙박함
답변 제공: DIEGO PARRA 님, 2023년 11월 20일
Dear Mr./Mrs. First of all, thank you very much for choosing the Hotel Serhs del Port for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. His words are a real source of motivation for all of us. Thank you once again for your visit and we look forward to welcoming you again soon.Receive a cordial greeting,Diego Parra.Guest relations Hotel Serhs del Port

8/10 - 좋아요

Sílvia

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Bom para quem vai fazer cruzeiro
Hotel simples, mas bem próximo ao porto. Por isso, é bom para quem vai fazer cruzeiro. Localizado próximo à Rambla, em uma caminhada de cinco minutos. Destaco o excelente atendimento do sr. Trevor. Café da manhã muito bom, com ótima variedade.
2023년 11월에 1박 숙박함
답변 제공: Mireia C. 님, 2023년 11월 20일
Estimados clientes,Em primeiro lugar, obrigado por escolher o nosso hotel SERHS del Port para a sua estadia em Barcelona.Estamos felizes que você tenha gostado da sua estadia e que tenha gostado da nossa localização, do nosso tratamento e que tenha gostado do café da manhã.Por fim, obrigado pelo tempo investido nesta revisão.Esperamos recebê-lo novamente em breve.Atenciosamente,

10/10 - 훌륭해요

Leonardo 님, Clifton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Mireia C. 님, 2023년 11월 19일
Dear guest, First of all we would like to thank you for choosing our hotel, SERHS del Port, for your stay in Barcelona and for the time you invested in this review. Knowing our guests opinion is very important to us. We hope to welcome you again as a guest soon. Kind regards,

8/10 - 좋아요

Bastian

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Malenna Camizan 님, 2023년 11월 18일
Dear client, First of all, thank you very much for choosing the Hotel Serhs del Port for your stay in Barcelona and we appreciate your time taken to leave us your review. We are glad to know that you had a good stay at our hotel and that you enjoyed your stay. We hope to welcome you again in the future. Receive a cordial greeting, Guest relations Hotel SERHS del Port.

6/10 - 괜찮아요

Alejandro Gerardo 님, puebla

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Servicio promedio pero lo.pueden.mejorar
2023년 11월에 3박 숙박함
답변 제공: Malenna C. 님, 2023년 11월 16일
Estimado cliente, En primer lugar, muchas gracias por elegir el Hotel Serhs del Port para su estancia en Barcelona y por tomarse el tiempo de dejarnos su valoración. Sentimos que nuestro servicio no haya estado a la altura de sus expectativas, intentamos siempre ofrecer lo mejor a nuestros clientes en cuanto a calidad de atención. Gracias nuevamente por su visita y esperamos darle la bienvenida nuevamente en el futuro para demostrarle como podemos mejorar nuestro servicio. Saludos cordiales, Guest relations Hotel Serhs del Port.

10/10 - 훌륭해요

Allen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2nd stay, worth a 3rd
Stayed 4yrs ago. Came back. VERY clean, very nice quality furnishings. ONLY slight warning: some rooms face the narrow alley behind & it seems close. But not a lot of noise. LOCATION FOR CRUISE OR EXPLORING - CAN'T BE BEAT.
2023년 11월에 2박 숙박함
답변 제공: Malenna C. 님, 2023년 11월 14일
Dear client, First of all, thank you very much for choosing the Hotel Serhs del Port for your stay in Barcelona and we appreciate your time taken to leave us your review. We are very happy that this was your second visit to our hotel and that we lived up to your expectations as your first time. We are also happy to know that you liked the renovations of the room as well as the location near the port, thank you again for your warm words and we hope to welcome you in the future and give us the opportunity to repeat your pleasant stay. Kind regards, Guest relations Hotel SERHS del Port.

8/10 - 좋아요

Linda

2023년 11월에 1박 숙박함
답변 제공: Mireia C. 님, 2023년 12월 5일
Dear guest, Thank you for the time you invested in this review and for choosing our hotel, SERHS del Port for your stay in Barcelona. We hope to welcome you as a guest again soon. Kind regards,

10/10 - 훌륭해요

Randy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is small and unassuming, but the quality of the room, service, amenities and breakfast were all first-class. Would not hesitate to stay here again.
2023년 10월에 1박 숙박함
답변 제공: Malenna C. 님, 2023년 11월 13일
Dear client, First of all, thank you very much for choosing the Hotel Serhs del Port for your stay in Barcelona and we appreciate your time taken to leave us your review. We are glad to know that our hotel lived up to your expectations and that your stay was ideal. We are also happy to know that you enjoyed the diverse variety of our breakfast service and we will pass on your kind words to our kitchen staff. We hope to welcome you again in the future and give us the opportunity to repeat your pleasant stay. Receive a cordial greeting, Guest relations Hotel SERHS del Port.

8/10 - 좋아요

Göran

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함
답변 제공: Mariana S. 님, 2023년 11월 12일
Dear customer, First of all, thank you for choosing our hotel, SERHS del Port, for your stay in Barcelona. We would like to thank you for the good score.Knowing the opinion of our guests is really important to us. We celebrate that you had such a delightful time in our hotel. We hope to welcome you as a guest again soon. Kind regards, Mariana S. Guest relations Hotel Serhs Del Port

10/10 - 훌륭해요

MINYOUP

2023년 11월에 3박 숙박함
답변 제공: Mireia C. 님, 2023년 11월 13일
Dear guest, First of all, thank you for choosing our hotel, SERHS del Port, for your stay in Barcelona. We are happy that you had such a good time in our hotel. Thank you for the time you invest in this review. We hope to welcome you again as a guest soon. Kind regards,

8/10 - 좋아요

Félix

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Could have been a little more clean, but the staff were very kind to us, the morning buffet was delicious. Very nice place to stay overall.
2023년 10월에 4박 숙박함
답변 제공: Mariana S. 님, 2023년 11월 12일
Dear guest,First of all, thank you very much for choosing the Hotel Serhs del Port for your stay in Barcelona and for taking the time to leave us this comment.We apologize if the cleaning was not perfect, we can assure you will work on it. For us it is very important the opinion of our clients.On the other hand, we are glad that you enjoyed our breakfast buffet and we hope to welcome you again in the future!Thank you once again,Mariana S. Guest Relations Hotel Serhs del Port

8/10 - 좋아요

Marco

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 8박 숙박함
답변 제공: Mariana S. 님, 2023년 11월 12일
Querido huésped, En primer lugar agradecerle su visita a nuestro Hotel SERHS del Port para su estadía en Barcelona. Nos hace felices saber que su estancia en nuestro hotel fue agradable y agradecemos su puntuación. Esperamos poder darles la bienvenida nuevamente en un futuro. Reciban un cordial saludo, Mariana S. Guest Relations SERHS del Port.

8/10 - 좋아요

lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are amazing! Hotel very clean, breakfast is great, room was hot and aircon wouldn't work, didnt really feel safe anywhere in barcalona city when it was dark, lots of homeless people harrassing you and beware of pickpocketing, cant fault staff and hotel was nice.
2023년 11월에 2박 숙박함
답변 제공: Mariana 님, 2023년 11월 11일
Dear Customer,First of all, thank you very much for choosing the Hotel Serhs del Port for your stay in Barcelona and for taking the time to leave us your review.We are happy to know that the breakfast we offer has met your expectations and also that you appreciate our reception team.We hope that on your next visit to the city you have a better experience in terms of feeling of security and we hope, of course, to welcome you back in our hotel. Kind regards, Mariana S., Guest relations Hotel Serhs del Port.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Malenna C. 님, 2023년 11월 6일
Querida huésped, En primer lugar agradecerle su visita a nuestro Hotel SERHS del Port para su estadía en Barcelona. Nos hace felices saber que su estancia en nuestro hotel fue la ideal para sus vacaciones y agradecemos su puntuación perfecta. Esperamos poder darles la bienvenida nuevamente en un futuro. Reciban un cordial saludo, Guest Relations SERHS del Port.

8/10 - 좋아요

Bernice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Could be better.
Very clean hotel. Rooms look bigger in photos. The front desk lady in the afternoon was not very friendly. The breakfast did not look like the photos either.
2023년 10월에 2박 숙박함
답변 제공: Diego Parra 님, 2023년 11월 5일
Dear Mr / Mrs.First of all, thank you very much for choosing the Hotel Serhs del Port for your stay in Barcelona and for taking the time to leave us this comment.For us, it is very important to know the opinion of our clients because it allows us to congratulate our teams when we receive good comments, and it also helps us to correct and improve our errors when the comments are not positive. We apologize to the reception staff for most likely this was not their intention. On the other hand, regarding breakfast we do our best to maintain the same quality and for this reason we regret not having met your expectations, our goal has always been to provide our customers with the best experience.We look forward to welcoming you again in the future and giving us the opportunity to show you how we can improve our service.Receive a cordial greeting,Diego Parra.Customer service Hotel Serhs del Port

10/10 - 훌륭해요

Sergio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Mariana S. 님, 2023년 11월 3일
Estimado huésped: En primer lugar, muchas gracias por elegir Hotel Serhs del Port para su estancia en Barcelona.Es un verdadero placer saber que tuvo una buena estancia con nosotros. Gracias nuevamente por su visita y esperamos darle la bienvenida nuevamente pronto. Reciba un cordial saludo, Mariana Sánchez Guest Relations Hotel Serhs del Port