Dear Kalyan,Thank you for sharing your feedback.We are truly disheartened to learn that your stay did not meet the high standards we strive to uphold. Although we ensure all apartments are fully inspected prior to guest arrivals, it seems we fell short in addressing the shower issue promptly. We regret any inconvenience caused.While we understand that the unexpected cold showers were particularly distressing, we wish to convey our sincerest apologies for the discomfort experienced. Our team is available around the clock to assist with such concerns, and we're disheartened we couldn't resolve this for you immediately.Your feedback is invaluable as it helps us to identify areas where we can improve our service delivery. We are continually working on enhancing our amenities and overall guest experience.We hope that you will give us the opportunity to provide you with a more enjoyable stay in the future.Best regards,Javier Saldón, General Manager

Dear Luisa,Thank you for taking the time to review your experience.We are truly sorry to hear about the unfortunate incident with your rental car and the theft of your luggage. This is a serious matter, and we understand how distressing it must have been for you. While the security of our guests' property when off-premises is beyond our control, we are committed to ensuring our guests feel safe and secure within our apartments. We regret that this experience has affected your view of our establishment.Please rest assured that we take the safety and satisfaction of our guests very seriously. We would like to clarify that we do not have any affiliation with the parking services at Sagrada Familia, and our team is always available to assist with any concerns or needs our guests may have during their stay. We are saddened that this incident occurred during your visit to Barcelona and hope that it has not marred your overall impression of the city.We hope to see you again.Best regards,

Kära Mikael,tack för att ni delar med er av er upplevelse hos oss.Vi är glada att höra att ni tyckte om vårt hotell och läge i Barcelona. Det är alltid trevligt att veta att våra gäster har haft en bra vistelse och kunnat njuta av allt som staden har att erbjuda.Vi uppskattar er feedback angående nyckelhantering och depositionen. Självklart strävar vi efter att göra incheckningsprocessen så smidig som möjligt för våra gäster och kommer att ta era synpunkter i beaktande för att förbättra vår service. Vi beklagar eventuella besvär detta kan ha orsakat er under er vistelse.Vi hoppas att ni kommer tillbaka och besöker oss igen i framtiden. Med vänliga hälsningar,Javier Saldón, General Manager

Gentile Nicola,Grazie per aver speso parte del suo tempo a scrivere questa recensione.Ci dispiace sapere che ha riscontrato alcuni problemi durante il soggiorno. Abbiamo preso nota della sua segnalazione e interverremo quanto prima per ripristinare la normale funzionalità dell'appartamento.Infine, per quanto riguarda il prezzo, offriamo appartamenti di diverse dimensioni e comfort, e saremmo stati felici di aiutarla a trovare un'opzione più adatta alle sue esigenze se ce lo avesse fatto sapere.Le porgiamo i nostri cordiali saluti.

Dear Nauman,We appreciate that you have shared your positive feedback.We are truly delighted to know that we were able to meet all of your expectations.We hope to have the pleasure of welcoming you again in the future. Best regards,Javier Saldón, General Manager

Dear Lesley,Thank you for taking the time to review your stay.It is wonderful to know that you appreciated our location and that you had a great experience.We look forward to seeing you again in the future. Best wishes,Javier Saldón, General Manager

Gentile Antonio,Grazie per averci fatto conoscere la sua opinione.Ci fa molto piacere che il suo soggiorno sia stato al livello delle sue aspettative. Teniamo moltissimo a garantire a tutti i nostri graditi ospiti, un soggiorno confortevole in un ambiente distinto e curato. Siamo felici di esserci riusciti.Speriamo davvero di poterla ospitare di nuovo presso il Villarroel Barcelona apartments in futuro. Nel frattempo, le porgiamo i nostri più cordiali saluti.Javier Saldón, Direttore generale

Estimado huésped,Muchas gracias por dedicar un momento para compartir su opinión sobre Villarroel Barcelona apartments.Celebramos que su estancia en nuestras instalaciones haya sido tan satisfactoria y que nuestros amplios y cómodos apartamentos fueran de su agrado. Garantizar el confort de los huéspedes es una de nuestras principales prioridades. No obstante, tomamos nota de sus observaciones en referencia a la iluminación y las tendremos en cuenta de cara al futuro. Las sugerencias de quienes nos visitan siempre son bienvenidas en tanto que nos ayudan a prosperar.Nos encantará poder darle la bienvenida en otra ocasión. Un saludo cordial,Javier Saldón, Director general

Kjære Terje,Vi takker deg for din svært positive tilbakemelding etter ditt opphold hos oss på Villarroel Barcelona apartments, Barcelona.Det er hyggelig at du er så fornøyd og at du hadde et flott opphold. Vi beklager å høre at du opplevde litt problemer med låsen døren på baderommet og at den andre døren ikke kunne lukkes helt. Vi oppfordrer våre gjester til å kontakte oss straks dersom noe ikke svarer til forventningene, slik at vi får muligheten til å rette det opp.Du er hjertelig velkommen tilbake ved en annen anledning, Med vennlig hilsenJavier Saldón, General Manager

Dear Terje,We would like to thank you for sending us your high rating.We are happy we were able to cater to all your needs.Again, thank you very much.We look forward to welcoming you again. Best regards,Javier Saldón, General Manager

Dear Hayat,Thank you for taking a moment to review your experience.We are truly delighted to know that we were able to meet all of your expectations.It is great to know that you appreciated the high standards and quality services we offer.We look forward to seeing you again in the future. Best wishes,Javier Saldón, General Manager

Dear Max, We would like to thank you for sending us your rating. We are happy to have met your requirements. We would certainly like to learn more about that in a private message. Best regards, Javier Saldón, General Manager

Dear Kristin, Thank you for such a positive review. It's great to know that you enjoyed the feeling of space in your apartment and that our location was handy for you. We all certainly look forward to seeing you in the future. Best wishes, Javier Saldón, General Manager

Dear Dave, It was a pleasure to receive your kind review of your stay with us. We appreciate your kind words towards our Reception team. It encourages us to continue to maintain the high standards of service we set ourselves. The entire team look forward to welcoming you back on a future trip. Kind regards, Javier Saldón, General Manager

Chère Emmanuela, Nous nous réjouissons de lire que vous avez apprécié l'emplacement de notre établissement et son confort. Au plaisir de vous compter à nouveau parmi nous, Javier Saldón, Directeur général

Estimado Andrés, Mil gracias por visitarnos y por compartir sus excelentes impresiones. Su valoración nos llena de alegría. Esperamos que nos visite muy pronto. Atentamente. Javier Saldón, Director general

Dear Jørgen, Thank you very much for sharing your experience of your stay with us. We are glad to know that your apartment was to your satisfaction overall and you appreciated our high standards and location. We regret to hear of your disturbance and have taken note of your feedback. Please accept our apologies for the issue you mention, we will discuss this with our housekeeping and we are sorry for any inconvenience. Please be assured your comments have been noted for our consideration and assist us in improving our services. We hope to welcome you back with us again in the future. Best wishes, Javier Saldón, General Manager

Estimado Agustín, Nos encanta que nuestros huéspedes se tomen unos minutos para compartir sus impresiones tras su paso por el Villarroel Barcelona apartments. Muchas gracias por confiar en nosotros y dejarnos su excelente apreciación. Es muy gratificante saber que hemos cumplido con sus expectativas en todos los aspectos de su visita. Le agradecemos por destacar la limpieza y las comodidades. Por otra parte, nos alegra que nuestra conveniente ubicación le hayan gustado tanto. Sin lugar a dudas, su deseo de recomendarnos a otros viajeros es la mayor de las recompensas al trabajo que desempeñamos cada día. Será un placer volver a darle la bienvenida muy pronto. Cordiales saludos. Marta Orellana, Directora general

Dear Guest, Thank you for taking time to share such a positive review. It is rewarding to know that you had such a pleasant experience with us. This inspires our team to continue upholding our high standards of service in the future. We would like to clarify that an email was sent to you 7 days before your arrival with check-instructions and we also wish to note that all information is available online. Nevertheless, we sincerely apologize for the miscommunication or any inconvenience which you may have experienced due to this. Please note that our reception team are on hand to assist our guests with directions; please do not hesitate to contact them at anytime. Nevertheless, we have noted your comments in this regard. We hope to welcome you back in the future. All the best, Sabrina F, General Manager

Estimada Olga, Muchísimas gracias por su comentario positivo. A vuestra disposición! Barcelona Apartment Villarroel

Gentile ospite, la ringraziamo per aver condiviso la sua esperienza di soggiorno presso i Villarroel Barcelona apartments. Ci fa molto piacere che si sia trovata bene e che l'appartamento sia stato di suo gradimento. La ringraziamo per aver menzionato la bellezza della nostra struttura e la vicinanza alla metro. Cogliamo l'occasione per dirle che speriamo di poterla accogliere nuovamente come nostro ospite in futuro. Cordiali saluti. Sabrina F, Direttrice generale

Sehr geehrter Gast, Vielen Dank für Ihr Feedback. Wir freuen uns, dass Ihnen die Lage Ihres Apartments, im Bezirk Eixeple, gefallen hat und Sie mit Ihrem Aufenthalt zufrieden waren. Gern lesen wir auch, dass Ihnen die Dachterrasse besonders gut gefallen hat. Unser Team freut sich sehr über Ihr Lob. Gern würden wir Sie auch bei Ihrem nächsten Besuch in Barcelona wieder bei uns willkommen heißen! Sabrina F, Hoteldirektorin

Apreciado Carlos, muchas gracias por hospedarse junto con su familia en nuestros apartamentos. Confiamos en que su visita a Barcelona haya sido inolvidable y nos encanta haber podido contribuir a ello. Nos alegra comprobar a través de sus comentarios que realmente han tenido una estancia muy satisfactoria en los Apartamentos Villarroel, encontrando todo lo que han podido necesitar y disfrutando de una excelente comodidad y de la limpieza de nuestras instalaciones. Nuestra ubicación en el barrio del Eixample facilita mucho la visita a los lugares más destacados de Barcelona contando, además, con parada de metro realmente próxima. Siempre que vuelva a Barcelona, estaremos esperando su regreso para poder brindarle nuevamente nuestros servicios. Sarah R, Directora general

Dear Saravana Kumar, Thank you for sharing your valuable opinion. We are glad that your recent stay with us was a good one. We appreciate your kind remarks on our cleanliness and happy that all the facilities met your expectations. As you have noticed the attention we pay to the hygiene at our establishment, we had to charge you for the additional garbage left in the room too. We understand your frustration and sorry for the inconvenience and the misunderstanding with our team member. However, we assure you, we only do that to create an awareness towards steps we take to protect our environment. We do hope you will accept our apologies and give us another opportunity to welcome you. Best wishes, Sarah R, General Manager

Kära Gäst. Tack för att ni har recenserat er vistelse hos Villarroel Barcelona apartments, Barcelona. Vi är så glada över att ni hade en bra vistelse hos oss. Tack för att ni nämner vårt centrala läge i Eixample-distriktet, endast 15 minuter gångavstånd till shoppingområdet Avinguda Diagonal. Det glädjer oss över att ni uppskattade våran effektiva och professionella in och utcheckning. Vi ser hjärtligt fram emot ert nästa besök. Sarah R, General Manager

Sehr geehrter Gast vielen Dank für den sehr positiven Erfahrungsbericht zu unseren Villarroel Barcelona Apartments! Wir freuen uns, dass Ihnen die verkehrsgünstige Lage und die nähe zu den öffentlichen Verkehrsmitteln gut gefallen hat. Wir lesen auch gerne, dass Ihnen die Bäder gut gefallen haben und die Größe und Einrichtung unserer Apartments perfekt für Sie gepasst hat. Wir bedauern, dass die Ablagemöglichkeiten im Schlafzimmer nicht ausreichend für Sie waren. Wir würden uns sehr freuen, Sie in Zukunft wieder bei uns als Gast begrüßen zu dürfen! Mit besten Grüßen, Sarah R, Hoteldirektorin

Estimado Julio, Gracias por su comentario, nos ayudará para mejorar. Deseo verlos pronto! Vanessa//

Dear Guest, Thank you for your review of your recent stay at Villarroel Barcelona Apartments, We are grateful for your lovely review of your experience at our large apartments. We are pleased that our prime location in the central Eixample district just 10 minutes from Sants Train Station and 15 minutes from the Avinguda Diagonal shopping area was convenient for your stay. We appreciate your positive feedback about the apartment spaciousness, comfort and view. We are glad that you highly rated the amenities. It is kind of you to let us know that we may have the pleasure of hosting you again. The whole team look forward to welcoming you back in the future. With kind regards, Sarah R, General manager

Dear William, Thank you for sharing your views regarding your stay at Villarroel Barcelona Apartments. We are pleased you appreciated the location of our 5-guest Apartments in the central Barcelona Eixample district. We deeply regret that we could not resolve the maintenance issues during your stay. We sincerely apologise for the standard of customer service you'd received, at the time. We are grateful to you for raising this issue to our attention and will ensure that this situation does not occur, again. If you would kindly send us a private message with further details, we can investigate the matter, further. I look forward to hearing from you. Warmest regards,

Dear Nuria, Many thanks for taking the time to write such kind words following your recent stay with us. I was really delighted to read that you enjoyed your apartment and our facilities. We hope that you will stay with us again in the near future. Kind Regards, Sarah R. Director

Dear Guest, the feedback of our clients is very important to us as it helps us to improve our service that why, in the behalf of the Barcelona Apartment Team, we would like to thank you very much for taking your time to comment about your stay. We are happy to see that you had a good time with us. It would be an honor to welcome you again soon in Barcelona Apartment in the near future. Please do not hesitate to contact me I would be delighted to help you.

Chère Camille, Au nom de tout le personnel de Barcelona Apartment, nous vous remercions d'avoir pris le temps de nous communiquer les impressions de votre séjour. Nous sommes ravis de voir que vous avez apprécié le temps passé au sein de notre établissement. N'hésitez pas à me contacter pour vos futures réservations à Barcelone, je me ferai un plaisir de m'en charger personnellement si vous souhaitez vous loger à nouveau en notre compagnie. Cordialement,

Dear Guest, in the behalf of the Barcelona Apartment Team I would like to thank you very much for taking your time to comment about your stay. The feedback of our clients is very important to us as it helps us to improve our service. We are happy to see that you enjoyed your stay with us. It would be an honor to welcome you again soon in Barcelona Apartment in the near future. Please do not hesitate to contact me I would be delighted to help you.

Dear Guest, in the behalf of the Barcelona Apartment Team I would like to thank you very much for taking your time to comment about your stay. The feedback of our clients is very important to us as it helps us to improve our service. We are happy to see that you enjoyed your stay with us. It would be an honor to welcome you again soon in Barcelona Apartment in the near future. Please do not hesitate to contact me I would be delighted to help you.

Apreciado cliente, En nombre de todo el personal de los Apartamentos Villarroel queremos agradecerle su estancia con nosotros y el tiempo dedicado a escribir este comentario. Los comentarios son para nosotros de vital importancia para poder mejorarnos. No dude en contactar conmigo para futuras reservas en Barcelona, estaré encantado de atenderles personalmente si desean volver a los apartamentos. Atentamente, Sarah R. Directora