실내 수영장, 시즌별로 운영되는 야외 수영장, 09:00 ~ 21:00 오픈, 일광욕 의자

조지안 베이 호텔 트레이드마크 컬렉션 바이 윈덤 여행 후기

3 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1009개 이용 후기 중 550개" "
평점 8 - 좋아요. 1009개 이용 후기 중 307개" "
평점 6 - 괜찮아요. 1009개 이용 후기 중 69개" "
평점 4 - 별로예요. 1009개 이용 후기 중 41개" "
평점 2 - 너무 별로예요. 1009개 이용 후기 중 42개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: GBH 님, 2022년 8월 8일
Thank you for taking the time to tell us about your experience at GBH. It is always a pleasure to hear from our guests and we are happy to hear that you enjoyed your stay. Thank you again for sharing your experience and we look forward to seeing you again soon.

10/10 - 훌륭해요

mitchell

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property, quick and easy check in/out. Restaurant was a bit pricey but it was incredible food.
2024년 3월에 1박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 3월 26일
Thank you for your recent stay at Georgian Bay Hotel and for sharing your positive feedback with us. We are delighted to hear that you enjoyed our beautiful property and that your check-in and check-out experiences were quick and easy.We appreciate your feedback regarding the restaurant pricing and are pleased to hear that you found the food to be incredible. Our culinary team takes great pride in preparing delicious and memorable meals for our guests, and it's wonderful to know that you enjoyed your dining experience with us.Your satisfaction is our priority, and we are grateful for your kind words. We look forward to welcoming you back to Georgian Bay Hotel for another fantastic experience in the future

10/10 - 훌륭해요

Malik

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to blue mountain but not as expensive as the properties there.
2024년 3월에 1박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 3월 20일
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel in Collingwood. We are happy to hear that your enjoyed your stay. We look forward to welcoming you back again soon.

6/10 - 괜찮아요

Xinyuan

별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 3월 20일
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel in Collingwood. We are happy to hear that your enjoyed your stay. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Clean, however noise can be heard easily in the hallway/wall.
2024년 3월에 1박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 3월 20일
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel in Collingwood. We are happy to hear that your enjoyed your stay. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Liliana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 3월 18일
Thank you for taking the time to tell us about your recent stay at Georgian Bay Hotel in Collingwood. We are happy to hear that you enjoyed your stay and we look forward to welcoming you back again soon.

6/10 - 괜찮아요

Peter

좋아요: 직원 및 서비스
Property is nice, halls and reception area are modern. The room was outdated, carpet stained and should be replaced with laminate flooring and bathrooms could use a refresh. Pool was nice but a little too cold. Disapointed there was not a hot tub beside the pool.
2024년 3월에 1박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 3월 18일
Thank you for choosing to stay at Georgian Bay Hotel and for taking the time to share your feedback with us. We are delighted to hear that you appreciated our modern halls and reception area.We apologize for any inconvenience caused by the condition of your room. Your feedback regarding the carpet and bathroom is valuable to us, and we will certainly take it into consideration as we continue to improve our accommodations. We are constantly working on upgrades and renovations to enhance the guest experience, and your input helps us prioritize these efforts.We are glad to hear that you enjoyed the pool, although we apologize for any discomfort caused by the temperature. We will review our heating systems to ensure a more comfortable experience for our guests in the future.Regarding the absence of a hot tub beside the pool, we appreciate your feedback and will consider this as we plan for future enhancements to our amenities.Once again, thank you for sharing your thoughts with us. We hope to have the opportunity to welcome you back and provide you with an improved experience that exceeds your expectations.

4/10 - 별로예요

Anthony

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: GBH 님, 2024년 3월 18일
We appreciate you taking the time to share your feedback with us. We are sorry to hear that your experience fell short of your expectations, and we apologize for any inconvenience caused during your stay.Your feedback is important to us, and we will use it to address our guests experience. We hope you will choose to stay with us again soon.

10/10 - 훌륭해요

Ashley

연인과의 여행
좋아요: 편의 시설/서비스
Able to wind down after a 9 minute drive from our day at Blue Mountain. The staff is lovely and the room is spacious and comfortable. Free wifi and parking. I didn’t have a chance to try the pool, but it looks lovely. We were able to have a late checkout which we appreciated.
2024년 2월에 1박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 3월 14일
Thank you for sharing your wonderful experience at Georgian Bay Hotel!We're delighted to hear that you were able to unwind after your day at Blue Mountain and that our location provided convenient access for you. It's fantastic to know that you found our staff lovely and that your room was spacious and comfortable. We strive to create a welcoming and relaxing environment for all our guests, and it's gratifying to hear that we succeeded in doing so for you.We're glad you enjoyed the complimentary amenities such as free wifi and parking. While you didn't get a chance to experience our pool this time, we hope you'll have the opportunity to do so during a future visit—it's a great way to relax and rejuvenate.We're also pleased to hear that our late checkout option was helpful for you. We understand the importance of flexibility during travels, and we're glad we could accommodate your needs.Thank you once again for choosing to stay with us at Georgian Bay Hotel. We look forward to welcoming you back for another enjoyable stay in the future!

2/10 - 너무 별로예요

Claudius

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: GBH 님, 2024년 3월 14일
Thank you for taking the time to share your feedback regarding your recent experience at GBH.We understand that you are upset that you were unable to cancel your non-refundable reservation. While unexpected circumstances can arise we do strive to accommodate our guests to the best of our ability. However, it's important to note that non-refundable reservations typically come with restrictions that prevent us from offering cancellations or refunds.

10/10 - 훌륭해요

Hailey

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The shower was such a clean looking cool design as well as how large it is!!
2024년 3월에 1박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 3월 12일
Thank you for letting us know about your recent stay at Georgian Bay Hotel. We are very happy to hear that you enjoyed your stay and we look forward to welcoming you back during your next visit to Collingwood.

10/10 - 훌륭해요

julie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed as a birthday treat and what a treat it was. From check in to check out the whole experience was flawless. Our room was clean, stocked eith toiletries and coffee which was topped up daily. We are in the restaurant both nights and although on the expensive side, everything we had was delicious and worth the price. The staff at check in, in the restaurant and our housekeeper were the best we had experienced. Thank you for an amazing stay, we will definately be back and would definately recommend.
2024년 3월에 2박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 3월 8일
Thank you so much for your kind words! We're thrilled to hear that your birthday stay at Georgian Bay Hotel was such a treat and that you enjoyed every aspect of your experience during your stay in Collingwood, from check-in to check-out. It's wonderful to know that you found your room clean and well-stocked, and that you enjoyed dining in our restaurant. We're delighted that our staff made such a positive impression on you throughout your stay. Your recommendation means a lot to us, and we can't wait to welcome you back for another amazing stay at Georgian Bay Hotel!

2/10 - 너무 별로예요

Kevin

Heater did not work ! We had to wear regular clothing to sleep to stay warm at night , odour coming from carpets like urine. Overall horrible stay.
2024년 3월에 1박 숙박함
답변 제공: GBH 님, 2024년 3월 5일
Thank you for taking the time to share your feedback following your recent. We are deeply sorry to hear about the issues you experienced during your time with us, and we sincerely apologize for the inconvenience and discomfort they caused.We understand the importance of a functioning heater in ensuring our guests' comfort, and we regret that yours did not work properly. Please accept our apologies for any inconvenience this may have caused, and rest assured, we have addressed this matter with our maintenance team to ensure that such issues are promptly resolved to prevent any future occurrences.Additionally, we are concerned to hear about the odor emanating from the carpets in your room. We take cleanliness and hygiene very seriously, and we apologize for any discomfort this may have caused. Your feedback has been shared with our housekeeping team, and we will take immediate steps to address and rectify this issue.We sincerely hope that you will give us another opportunity to serve you in the future and provide you with the exceptional experience that you rightfully expect. Please do not hesitate to contact us directly, and we will ensure that your next stay with us exceeds your expectations in every way possible.

10/10 - 훌륭해요

Adam 님, Toronto

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 3월 5일
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel during your visit to Collingwood. We are happy to hear that you enjoyed your stay and we look forward to welcoming you again soon.

10/10 - 훌륭해요

Dragomir

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We had a delightful stay at this nice and clean hotel. The rooms were impeccably maintained, and the staff provided exceptional service. During our stay, the elevator did not work, but the staff at the reception offered to carry our suitcases to the second floor, which was not necessary.
2024년 2월에 1박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 3월 4일
Thank you for choosing Georgian Bay Hotel for your recent stay in Collingwood and Blue Mountain! We're thrilled to hear that you enjoyed your time with us and found our rooms impeccably maintained with exceptional service from our staff. We apologize for any inconvenience caused by the elevator issue, but we're glad our team was able to offer assistance promptly. Your comfort and satisfaction are our top priorities, and we appreciate your kind words. We look forward to welcoming you back for another wonderful stay in the future!

10/10 - 훌륭해요

Ayush

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome place
2023년 12월에 1박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 2월 28일
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel. We are happy to hear that you enjoyed your visit. We look forward to welcoming you to Georgian Bay Hotel during your next visit to Collingwood or Blue Mountain.

10/10 - 훌륭해요

Amirhossein

It was good
2024년 2월에 2박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 2월 28일
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel. We are happy to hear that you enjoyed your visit. We look forward to welcoming you to Georgian Bay Hotel during your next visit to Collingwood or Blue Mountain.

10/10 - 훌륭해요

Carrie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely enjoyed our stay, the room was amazing with a convenient kitchenette that was stocked with everything we needed. The staff were super helpful whenever we had an issue or needed to bring something to their attention. We loved that it was equal distance to Blue Mountain and Collingwood and only a few minutes from Scandinave Spa. Will definitely consider Georgian Bay for a longer stay.
2024년 2월에 2박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 2월 28일
Thank you so much for your glowing review! We're delighted to hear that you enjoyed your stay at Georgian Bay Hotel and that our accommodations, including the well-equipped kitchenette, met your needs perfectly. Our team takes great pride in providing exceptional service, so we're thrilled to hear that you found them to be helpful and attentive throughout your stay. It's wonderful to know that our central location between Blue Mountain and Collingwood, as well as our proximity to Scandinave Spa, made it easy for you to explore the area's attractions. We can't wait to welcome you back for a longer stay in the future!

8/10 - 좋아요

Amee

2024년 2월에 1박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 3월 21일
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel in Collingwood. We are happy to hear that you enjoyed your stay. We look forward to welcoming you again soon.

10/10 - 훌륭해요

Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 2월 28일
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel. We are happy to hear that you enjoyed your visit. We look forward to welcoming you to Georgian Bay Hotel during your next visit to Collingwood or Blue Mountain.

10/10 - 훌륭해요

AANCHAL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 2월 22일
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel in Collingwood. We are happy to hear that you enjoyed your stay. We look forward to welcoming you again soon.

6/10 - 괜찮아요

Elizabeth

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Wrong day reserved - total uncooperative debacle trying to change it. Expedia pulled through and helped us. Not the hotel. It’s not like we wanted a refund. Just a one day change of dates and the published room rate was identical. The hotel is tired. Even our “ renovated room” was low average. Carpets not vacuumed well. Pool is tiny and not very warm. Front desk staff on arrival and during our stay were great. Lovely people. And the restaurant is second to none.
2024년 2월에 1박 숙박함
답변 제공: GBH 님, 2024년 2월 20일
We appreciate your feedback regarding the condition of your room and the facilities. Maintaining high standards of cleanliness and comfort is a top priority for us, and we apologize for falling short of expectations in this instance. Your comments will be shared with our housekeeping team to ensure improvements are made.On a positive note, we're delighted to hear that you enjoyed interactions with our front desk staff and that you had a wonderful dining experience at our restaurant. We take pride in providing exceptional service, and it's rewarding to know that our team members contributed positively to your stay.Please know that your feedback is valuable to us, and we will use it to make necessary improvements to enhance the overall guest experience.

10/10 - 훌륭해요

Deborah

2024년 2월에 1박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 3월 21일
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel in Collingwood. We are happy to hear that you enjoyed your stay. We look forward to welcoming you again soon.

10/10 - 훌륭해요

Laurie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very nice and clean. The staff at the front desk were always helpful, polite and always had a smile. The restaurant Gustav's was good. The server unfortunately was not - he really seemed like he could care less about his job. Very unfortunate considering the price point of the menu.
2024년 2월에 1박 숙박함
답변 제공: GBH 님, 2024년 2월 22일
Thank you for taking the time to share your experience at the Georgian Bay Hotel. We are delighted to hear that you found our hotel to be very nice and clean, and that our front desk staff provided helpful and polite service with a smile. Your satisfaction is our top priority, and we are glad to have met your expectations in these areas.However, we are disappointed to learn about your experience at Gustav's restaurant. Please accept our sincere apologies for any inconvenience or dissatisfaction you may have experienced due to the service provided by the server. We strive to deliver exceptional service at all times, and it is disheartening to hear that we fell short of this standard during your visit. Rest assured, we will address this matter with our restaurant team to ensure that all of our guests receive the attentive and professional service they deserve.Your feedback is invaluable to us as it helps us to identify areas for improvement, and we truly appreciate your honesty. We hope that you will give us another opportunity to exceed your expectations in the future.

10/10 - 훌륭해요

Frank

2024년 2월에 1박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 3월 21일
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel in Collingwood. We are happy to hear that you enjoyed your stay. We look forward to welcoming you again soon.

10/10 - 훌륭해요

Dave

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a great stay and experience!!
2024년 2월에 7박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 2월 20일
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel in Collingwood. We are happy to hear that you enjoyed your stay. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Lesley

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable and pleasant. Excellent restaurant
2024년 2월에 2박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 2월 20일
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel in Collingwood. We are happy to hear that you enjoyed your stay. We look forward to welcoming you back again soon.

6/10 - 괜찮아요

Bhargav

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 2월 20일
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel in Collingwood. We are happy to hear that you enjoyed your stay. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Rajan

2024년 1월에 1박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 3월 21일
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel in Collingwood. We are happy to hear that you enjoyed your stay. We look forward to welcoming you again soon.

10/10 - 훌륭해요

James

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly and helpful. Room was exceptional. Always enjoy staying here when working in Collingwood.
2024년 2월에 1박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 2월 15일
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel during your work trip to Collingwood. We are happy to hear that you enjoyed your stay and the friendly helpful staff. We will share your kind comments with the team. We look forward to your next visit.

8/10 - 좋아요

Nastaran

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always advice for everyone
2024년 2월에 1박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 2월 15일
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel during your recent visit to Collingwood. We are happy to hear that you enjoyed your stay. We look forward to your next visit.

10/10 - 훌륭해요

Ifeanyichukwu

연인과의 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay at this property, the hotel exterior and interior were above average and in pristine condition. The staff at front desk were indifferent and unfriendly.
2024년 2월에 2박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 2월 15일
Thank you for choosing to stay at Georgian Bay Hotel, and for taking the time to share your experience with us. We are delighted to hear that you enjoyed the overall condition of our hotel, both inside and out. Maintaining a pristine environment for our guests is a top priority, and we're pleased to know that it met your expectations.However, we are deeply sorry to hear that your interaction with our front desk staff did not meet the high standards of hospitality we strive to deliver. Please accept our sincere apologies for any indifference or unfriendliness you experienced. Providing warm and attentive service is at the core of what we do, and we regret that we fell short of this during your stay.Your feedback is invaluable to us, and we will address this matter with our team to ensure that all guests receive the friendly and welcoming service they deserve. We appreciate your understanding and hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.

10/10 - 훌륭해요

Hailey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
absolutely loved this stay so much ! it was truly amazing and wouldn’t of changed a thing. will definitely being coming back to stay here again.
2024년 2월에 2박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 2월 15일
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel during your recent visit to Collingwood. We are happy to hear that you enjoyed your stay and that you are planning a return visit. We look forward to seeing you again soon.

10/10 - 훌륭해요

Emad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 2월 15일
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel during your recent visit to Collingwood. We are happy to hear that you enjoyed your stay. We look forward to your next visit.

6/10 - 괜찮아요

Jessie

가족 여행
This property needs an upgrade the suite was so dated , shag carpeting with stains is a big problem thank goodness my daughter and son in law had brought slippers the rest of the hotel was very nice but not the suite
2024년 2월에 2박 숙박함
답변 제공: GBH 님, 2024년 2월 15일
Thank you for choosing GBH for your recent stay, and for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the condition of the suite you stayed in. We understand the importance of providing comfortable and well-maintained accommodations for our guests, and we regret that we fell short of your expectations in this regard. We are currently in the initial stages of renovating our suites. We are glad to hear that you found the rest of the hotel to be very nice, and we appreciate your understanding in this matter. We value your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

6/10 - 괜찮아요

Ma Eliza

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There’s no complimentary bottled water at least. But overall our stay was okay.
2024년 2월에 1박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 2월 15일
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel during your recent visit to Collingwood. We are happy to hear that you enjoyed your stay. We look forward to your next visit.

10/10 - 훌륭해요

Aryan

2024년 2월에 1박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 3월 21일
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel in Collingwood. We are happy to hear that you enjoyed your stay. We look forward to welcoming you again soon.

4/10 - 별로예요

Marianne

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dirty and disturbing. When I arrived, the floor had not been vacuumed and the shower had hairs in it so I spent the 15 minutes cleaning the room. The room itself was fine, although outdated. The big problem for me was at 10:10am on the day of departure, housekeeping was banging on all the doors, and then came my door. And then she BARGED INTO MY ROOM yelling housekeeping! How is this possible when I have contracted the room until 11AM? I was on a very important business call and my baby was sleeping only to be awakened by this disturbing and aggressive intrusion into our privacy. I still can’t believe this happened.
2024년 2월에 1박 숙박함
답변 제공: GBH 님, 2024년 2월 9일
We deeply apologize for the disappointing experience you encountered during your recent stay at GBH. It is truly concerning to learn that the cleanliness of your room did not meet our expected brand standards upon your arrival, and we understand the frustration caused by the intrusion of our housekeeping staff on the day of your departure.We are committed to ensuring that our housekeeping team adheres to the highest standards of cleanliness at all times. Additionally, we sincerely regret the disturbance and invasion of privacy you experienced when our housekeeping staff entered your room unannounced, contrary to our established protocols.Your comfort and satisfaction are of utmost importance to us, and we are taking immediate steps to address these issues internally to prevent similar occurrences in the future. We have reached out to you directly via email to discuss this matter further and extend our heartfelt apologies for the inconvenience and distress caused during your stay and an opportunity to return for an improved experience. We value your feedback and appreciate the opportunity to make amends.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
wonderful stay
2024년 2월에 2박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 2월 9일
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel. We appreciate your feedback and we are happy to hear that you enjoyed your stay. We look forward to your next visit.

10/10 - 훌륭해요

Lanny

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very kind staff at the bar
답변 제공: Georgian Bay Hotel 님, 2024년 2월 7일
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel in Collingwood. We are happy to hear that you enjoyed your stay and we look forward to welcoming you during your next visit to Blue Mountain and Collingwood.

6/10 - 괜찮아요

Shelley

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Restaurant was overpriced for quality of food. Service was extremely slow due to very low staffing level.
2024년 1월에 3박 숙박함
답변 제공: GBH 님, 2024년 2월 2일
Thank you for taking the time to let us know about your stay at GBH. We will share your feedback with the restaurant. We look forward to your next visit.

10/10 - 훌륭해요

Chun Kin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 2월 2일
Thank you for taking the time to let us know about your stay at Georgian Bay Hotel in Collingwood and Blue Mountain. We are happy to hear that you enjoyed your stay. We look forward to your next visit.

8/10 - 좋아요

Chris 님, London

2024년 1월에 1박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 3월 20일
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel in Collingwood. We are happy to hear that your enjoyed your stay. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

MARTIN 님, toronto

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
perfect
2024년 1월에 1박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 1월 30일
Thank you for taking the time to let us know about your recent experience at Georgian Bay Hotel in Collingwood. We are happy to hear that you enjoyed your stay and we look forward to welcoming you back again soon.

6/10 - 괜찮아요

jong

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
We couldn't sleep at all due to the noise from heater.
2024년 1월에 1박 숙박함
답변 제공: GBH 님, 2024년 1월 30일
Thank you for taking the time to let us know about your recent experience at Georgian Bay Hotel in Collingwood. We are sorry to hear that the heather disturbed your sleep. We will have the issue addressed immediately. We look forward to seeing you again soon.

10/10 - 훌륭해요

Sidorica

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 1월 30일
Thank you for taking the time to let us know about your recent experience at Georgian Bay Hotel in Collingwood. We are happy to hear that you enjoyed your stay and we look forward to welcoming you back again soon.

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 1월 22일
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel in Collingwood and Blue Mountain. We are happy to hear you enjoyed your stay. We look forward to welcoming you again soon.

10/10 - 훌륭해요

Cindy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 1월 16일
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel in Collingwood. We are happy to hear that you enjoyed your stay and we look forward to welcoming you again soon.

10/10 - 훌륭해요

Ridham

2024년 1월에 1박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 1월 15일
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel in Collingwood. We are happy to hear that you enjoyed your stay. We look forward to welcoming you back during your next visit to Collingwood and Blue Mountain.

6/10 - 괜찮아요

Allyson

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2024년 1월에 2박 숙박함
답변 제공: Georgian Bay Hotel 님, 2024년 1월 9일
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel in Collingwood. We are happy to hear that you enjoyed your stay and we look forward to welcoming you back during your next visit to Collingwood & Blue Mountain.