실내 수영장, 07:00 ~ 22:00 오픈, 일광욕 의자

퀄리티 인 앤드 컨퍼런스 센터 여행 후기

3 out of 5
퀄리티 인 앤드 컨퍼런스 센터
201 Woodside Drive, Orillia, ON

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 877개 이용 후기 중 300개" "
평점 8 - 좋아요. 877개 이용 후기 중 329개" "
평점 6 - 괜찮아요. 877개 이용 후기 중 132개" "
평점 4 - 별로예요. 877개 이용 후기 중 64개" "
평점 2 - 너무 별로예요. 877개 이용 후기 중 52개" "

7.8/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

Leslie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Great front desk staff! The hotel is showing its age and could stand to be upgraded. It used to have a good restaurant, now it’s a game zone with a few deep fried options for food.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Stacey

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Could be great facility. Rooms were good. Reception good. Staff friendly. But pool and fitness area poorly maintained. Lights out, paint peeling. Not clean.
2024년 4월에 1박 숙박함

4/10 - 별로예요

Diane

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Until breakfast it was just about several little things like the ice machine did not work. We paid for 3 people and had one large towel and then some small towels. I asked at the desk if they could call us a cab and they said no but could give me a number to call. Breakfast was a disaster. We go there just after nine and there was several people waiting for food and there was no food and no staff to be found. I don’t mean little food but it was no food not even a coffee. I went to the desk and no apology just ok we will call. I feel that we should be reimbersed for our three breakfasts. In all I thought Quality inn was a good brand name but I will never stay in another one.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Lorrie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Some potholes that need to be fixed going into and around the property. Neighbors were noisy when they left in the morning but other than that enjoyed my stay.
2024년 4월에 2박 숙박함
답변 제공: Melanie Brown 님, 2024년 4월 10일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 - 좋아요

Mandi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Unfortunately the hot tub wasn’t working when we stayed. But other than that, it was great. Jeannine at front desk was awesome and the assistant manager (spice girl) Mel B had a good sense of humor !
2024년 3월에 1박 숙박함
답변 제공: Mel B 님, 2024년 3월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we appreciate all of it. Our staff, at every level, try very hard to ensure that guests are happy and comfortable. They will be very pleased that their hard work is paying off.Also, we apologize for the inconvenience of the hot tub being unavailable during your stay. We are pleased that you enjoyed your stay with us and we hope to see you again soon

10/10 - 훌륭해요

noramarie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Melanie Brown 님, 2024년 3월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We are pleased that you enjoyed your stay with us and we hope to see you again soon

2/10 - 너무 별로예요

Diane

2024년 3월에 1박 숙박함
답변 제공: Melanie Brown 님, 2024년 4월 10일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.If you would like to contact us regarding any deficiencies in your stay with us, we would be happy to address these issues with you.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Garnet 님, Sudbury

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stop for a nice room, fun pool and amenities with a good breakfast.
2024년 3월에 1박 숙박함
답변 제공: Melanie Brown 님, 2024년 3월 29일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Tim

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place for kids. Great service.
2024년 3월에 2박 숙박함
답변 제공: Melanie Brown 님, 2024년 3월 29일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
We went for a family night to enjoy the games and pool. Unfortunately the games were closed so we didn’t get to enjoy them. The pool was great.
2024년 3월에 1박 숙박함
답변 제공: Melanie Brown 님, 2024년 3월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

Ashley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, pool is big, good temp, lots of seating around. Awesome arcade and restaurant attached. Got to Walmart in 5 min to get suits and supplies.
2024년 3월에 1박 숙박함
답변 제공: Melanie Brown 님, 2024년 3월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 - 좋아요

Stewart

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
older hotel in need of some repairs and updates, but clean enough and located close to alot of amenities
2024년 3월에 1박 숙박함
답변 제공: Melanie Brown 님, 2024년 3월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We acknowledge and appreciate that some TLC to a 50 year old building is required and maintenance is ongoing as we strive to keep her flaws to a minimum.We hope you had the opportunity to make use of our large pool and hot tub and we hope to see you again in the future.

2/10 - 너무 별로예요

Storm

2024년 3월에 1박 숙박함
답변 제공: Melanie Brown 님, 2024년 4월 5일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.If you would like to contact us regarding any deficiencies in your stay with us, we would be happy to address these issues with you.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Jasmine

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and friendly staff
2024년 3월에 1박 숙박함
답변 제공: Melanie Brown 님, 2024년 3월 29일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we appreciate all of it. Our staff, at every level, try very hard to ensure that guests are happy and comfortable. They will be very pleased that their hard work is paying off.We are pleased that you enjoyed your stay with us and we hope to see you again soon

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No complaints ...all good !!
2024년 3월에 1박 숙박함
답변 제공: Melanie Brown 님, 2024년 3월 29일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we appreciate all of it. Our staff, at every level, try very hard to ensure that guests are happy and comfortable. They will be very pleased that their hard work is paying off.We are pleased that you enjoyed your stay with us and we hope to see you again soon

10/10 - 훌륭해요

Kathleen

연인과의 여행, 아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Lots of stuff to do. Restaurant was expensive for what you got. Arcade was fun, but the bowling was messed up. Pool and hot tub were amazing and the room was clean and very comfortable.
2024년 3월에 3박 숙박함
답변 제공: Melanie Brown 님, 2024년 3월 29일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 - 좋아요

Mathieu

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Good affordable hotel with a pool for the kids, do t come with high expectations, it’s not the Marriott , but we were happy with our stay .
2024년 3월에 1박 숙박함
답변 제공: Melanie Brown 님, 2024년 3월 29일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 - 좋아요

Bonnie J

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room was clean and comfortable. Checkin was easy and quick. The pool and hot tub area were nice and clean. Breakfast was good and lots of selection. The grounds and building are dated/weathered but not terrible. We had fun on the bumper cars and bowling. That area could be a bit more inviting.
2024년 3월에 2박 숙박함
답변 제공: Melanie Brown 님, 2024년 3월 29일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

Mandy

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Travelling with a dog can be so stressful sometimes but this trip was great. The facility was accommodating and they have a lot of property behind the hotel where your dog can stretch it's legs.
2024년 3월에 1박 숙박함
답변 제공: Melanie Brown 님, 2024년 3월 29일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

Adele

아이를 동반한 가족 여행, 가족 여행
Staff was wonderful very helpful and friendly.
2024년 3월에 1박 숙박함
답변 제공: Melanie Brown 님, 2024년 3월 29일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we appreciate all of it. Our staff, at every level, try very hard to ensure that guests are happy and comfortable. They will be very pleased that their hard work is paying off.We are pleased that you enjoyed your stay with us and we hope to see you again soon

4/10 - 별로예요

Landon

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Melanie Brown 님, 2024년 3월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.If you would like to contact us regarding any deficiencies in your stay with us, we would be happy to address these issues with you.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Robert

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a horrible hotel ..never recommend or will I ever go back!
2024년 2월에 7박 숙박함
답변 제공: Melanie Brown 님, 2024년 3월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.If you would like to contact us regarding any deficiencies in your stay with us, we would be happy to address these issues with you.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Tadjana

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff are great, the building needs a facelift
2024년 2월에 1박 숙박함
답변 제공: Melanie Brown 님, 2024년 3월 2일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we appreciate all of it. Our staff, at every level, try very hard to ensure that guests are happy and comfortable. They will be very pleased that their hard work is paying off.We are pleased that you enjoyed your stay with us and we hope to see you again soon

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff
2024년 3월에 1박 숙박함
답변 제공: Melanie Brown 님, 2024년 3월 2일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we appreciate all of it. Our staff, at every level, try very hard to ensure that guests are happy and comfortable. They will be very pleased that their hard work is paying off. I will pass it on to them.We are pleased that you enjoyed your stay with us and we hope to see you again soon

8/10 - 좋아요

TAMMY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Melanie Brown 님, 2024년 3월 2일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.If you would like to comment on your score, we would appreciate any feedback that would help us improve the experience for guests in the future.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Brittany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
So much fun to be had with the family !! Great price ! Clean rooms We had a great time and will be back again
2024년 2월에 2박 숙박함
답변 제공: Melanie Brown 님, 2024년 3월 2일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one

6/10 - 괜찮아요

Gayle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Overall a very comfortable stay
2024년 2월에 2박 숙박함
답변 제공: Melanie Brown 님, 2024년 3월 2일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.If you would like to comment on your score, we would appreciate any feedback that would help us improve the experience for guests in the future.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one

10/10 - 훌륭해요

Pamela

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was lots of amenities in the same place
2024년 2월에 1박 숙박함
답변 제공: Melanie Brown 님, 2024년 3월 2일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Melanie Brown 님, 2024년 3월 2일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.If you would like to comment on your score, we would appreciate any feedback that would help us improve the experience for guests in the future.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one

2/10 - 너무 별로예요

Mike

2024년 2월에 1박 숙박함
답변 제공: Melanie Brown 님, 2024년 3월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.If you would like to contact us regarding any deficiencies in your stay with us, we would be happy to address these issues with you.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

BARBARA-JEAN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I always enjoy my stay
2024년 2월에 2박 숙박함
답변 제공: Melanie Brown 님, 2024년 3월 2일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one

10/10 - 훌륭해요

Margrit

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stay here every time we go see a concert at Casino Rama.
2024년 2월에 1박 숙박함
답변 제공: Melanie Brown 님, 2024년 3월 2일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one

10/10 - 훌륭해요

BARBARA-JEAN

좋아요: 청결 상태
2024년 2월에 3박 숙박함
답변 제공: Melanie Brown 님, 2024년 3월 2일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.If you would like to comment on your score, we would appreciate any feedback regarding what made your experience a 5 so we can improve the experience for guests in the future.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 - 괜찮아요

Kim

좋아요: 직원 및 서비스
별로예요: 청결 상태
Staff was wonderful. Building is old. Lots of garbage outside of patio doors. Our tv remote would not work. Tv had a spot in the middle of the screen. Breakfast was great.
2024년 2월에 1박 숙박함
답변 제공: Melanie Brown 님, 2024년 2월 16일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Our staff will be pleased to know that their customer service efforts are paying off.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Mark De

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Biulding and facility is showing its age, could use some maintenance. Not bsd but not worth the money.
2024년 2월에 1박 숙박함
답변 제공: Melanie Brown 님, 2024년 2월 16일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We acknowledge and appreciate that some TLC to a 50 year old building is required and maintenance is ongoing as we strive to keep her flaws to a minimum.We hope you had to opportunity to make use of our large pool and hot tub and we hope to see you again in the future.

8/10 - 좋아요

Christine

Front desk staff when I checked in were absolutely fabulous. Made me laugh and took my mind off my headache. We will definitely be back
2024년 2월에 1박 숙박함
답변 제공: Melanie Brown 님, 2024년 2월 16일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we appreciate all of it. Our staff, at every level, try very hard to ensure that guests are happy and comfortable. They will be very pleased that their hard work is paying off and you enjoyed their company.We are pleased that you enjoyed your stay with us and we hope to see you again soon

10/10 - 훌륭해요

Linda

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the swimming pool. It wasn't too cold.
2024년 2월에 1박 숙박함
답변 제공: Melanie Brown 님, 2024년 2월 16일
Thank you LindaWe are pleased that you enjoyed your time with us.

8/10 - 좋아요

RALPH

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
competent, friendly accomadating staff quiet and no fuss good service
2024년 2월에 1박 숙박함
답변 제공: Melanie Brown 님, 2024년 2월 10일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we appreciate all of it. Our staff, at every level, try very hard to ensure that guests are happy and comfortable. They will be very pleased that their hard work is paying off.We are pleased that you enjoyed your stay with us and we hope to see you again soon!

10/10 - 훌륭해요

rob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Melanie Brown, GM 님, 2024년 2월 6일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we appreciate all of it. Our staff, at every level, try very hard to ensure that guests are happy and comfortable. They will be very pleased that their hard work is paying off.We are pleased that you enjoyed your stay with us and we hope to see you again soon

4/10 - 별로예요

Sheridan

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Melanie Brown, GM 님, 2024년 2월 6일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

2/10 - 너무 별로예요

Leslie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dinner at the 201 grill took over 2 hours to arrive adter ordering...with a limited menu of 4 items ...no excuse for it yo take that long..front desk staff werent very pleasant.
2024년 2월에 1박 숙박함
답변 제공: Melanie Brown 님, 2024년 2월 4일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

10/10 - 훌륭해요

Ben

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Melanie Brown, GM 님, 2024년 2월 6일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we appreciate all of it. Our staff, at every level, try very hard to ensure that guests are happy and comfortable. They will be very pleased that their hard work is paying off.We are pleased that you enjoyed your stay with us and we hope to see you again soon

8/10 - 좋아요

David

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A group of us stayed here as we went to Russell peters show at casino Rama the room where nice and clean and staff was great too would stay again
2024년 1월에 1박 숙박함
답변 제공: Melanie Brown 님, 2024년 2월 4일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we appreciate all of it. Our staff members at every level try very hard to ensure that guests are happy and comfortable. They will be very pleased that their hard work is paying off.We are pleased that you enjoyed your stay with us and we hope to see you again soon

8/10 - 좋아요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great amenities, like pool, arcade, breakfast...
2024년 1월에 1박 숙박함
답변 제공: Melanie Brown 님, 2024년 1월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are pleased that you enjoyed your stay with us and we hope to see you again soon

8/10 - 좋아요

margaret

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Clean room but no shampoo,
2024년 1월에 1박 숙박함
답변 제공: Melanie Brown 님, 2024년 1월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for the inconvenience.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

10/10 - 훌륭해요

Clarke

👍
2024년 1월에 1박 숙박함
답변 제공: Melanie Brown 님, 2024년 2월 1일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

10/10 - 훌륭해요

Nicole

2024년 1월에 1박 숙박함
답변 제공: Melanie Brown 님, 2024년 3월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We are pleased that you enjoyed your stay with us and we hope to see you again soon

4/10 - 별로예요

Alex

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Cold room no shampoo hot water wasn’t hot. Staff is excellent manager was awesome. Not what I expected for the price.
2024년 1월에 1박 숙박함
답변 제공: Melanie Brown 님, 2024년 1월 27일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I will be sure to pass along your feedback to the rest of the staff.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

howard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
no complaints about the property. one thing i have to mention it was not noted that we had to pay 200.00 deposit at time of arrival. we were informed that the deposit would be returned after staff done room. unfortunately we left on the 16th and the desk man said it would be returned to our credit card by evening and that hasnt happen please check into this matter thankyou
2024년 1월에 2박 숙박함
답변 제공: Melanie Brown 님, 2024년 1월 27일
Thank you for taking the time to complete our survey regarding your recent stay at our hotel. I am sorry that you were not made aware of the security deposit. Unfortunately it may take up to 5 days for the back to refund your account due to bank verification delays.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Alexandra

2024년 1월에 2박 숙박함
답변 제공: Melanie Brown, GM 님, 2024년 2월 6일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we appreciate all of it. Our staff, at every level, try very hard to ensure that guests are happy and comfortable. They will be very pleased that their hard work is paying off.We are pleased that you enjoyed your stay with us and we hope to see you again soon