Dear Guest, Thank you very much for your honest review. If you require any answers to your questions, or would like to discuss some points you have not fully appreciated during your stay in our hotel, we will be happy to do so. Please send us an e-mail anytime. Kind regards, Cathleen Reception

Dear guest. We would like to thank you for your comment regarding your recent visit at The Passage! We are delighted to hear that you enjoyed your stay in our hotel and glad that we were able to make you stay memorable. We hope to have the pleasure of seeing you again soon at The Passage. Kind regards, Julien Baly General Manager

Dear Guest, Thank you so much for this perfect review, we appreciate it!Hope to see you soon in The Passage!Cheers,

Dear Marguerite M,Thank you for taking the time to leave us a comment after your stay with us,We note that our heating was not unanimously appreciated. Indeed, we have been in winter mode (heating) until recently. Our installations are not reversible.If you had any questions, the reception would have been more than happy to explain and show you,Best regards,

Thank you for your comment! We're glad to hear that you found our hotel to be conveniently located near the center. We hope you had a wonderful stay and that our proximity to the center added to your experience. We look forward to welcoming you back in the future!

Sehr geerhte Susan,Danke für Ihr Feedback,Wir freuen uns, dass alles so gut geklappt hat,Wir freuen uns darauf, Sie erneut begrüßen zu dürfen

We would like to thank you for your comments! We are happy to hear that you enjoyed our services as well as the rooms. We strive to provide a comfortable and welcoming experience for all our guests. We look forward to welcoming you back soon!

Dear Valeria,thank you very much for your stay in the Passage.We sincerely hope to welcome you againThe Passage Team

Dear Hugo,thank you very much for staying with us and for your excellent feed back. We are very happy to know that everything went well and would be even happier if we had an opportunity to welcome you again.Warm Regards from BaselThe Passage Team

Dear Melda,Thank you for taking the time to leave us a note after your visit. We were delighted to welcome you for your stay and we're glad you enjoyed it ! We look forward to seeing you again,Kind Regards

Dear Manuel,Thank you for taking the time to leave us a note after your visit. We were delighted to welcome you for your stay and we're glad you enjoyed it ! We look forward to seeing you again,Kind Regards

Dear Patrick,Thank you for taking the time to leave us a note after your visit. We were delighted to welcome you for your stay and we're glad you enjoyed it ! We look forward to seeing you again,Kind Regards

Dear Maxime,Thank you for taking the time to leave us a note after your visit. We were delighted to welcome you for your stay and we're glad you enjoyed it ! We look forward to seeing you again,Kind Regards

Dear Lisa,Thank you for taking the time to leave us a note after your visit. We were delighted to welcome you for your stay and we're glad you enjoyed it ! We look forward to seeing you again,Kind Regards

Hello,Thank you for taking the time to leave us a note after your visit. We were delighted to welcome you for your stay and we're glad you enjoyed it ! We look forward to seeing you again,

Dear Mr Mark,Thank you for taking the time to leave us a comment after your stay at The Passage,We are sorry to read that you experienced some problems in the bathroom. In case this would have been too annoying, you could also have asked reception to change rooms - at least to make your stay more comfortable - we would have been happy to help you,Concerning the Minibar, the price list can be consulted on the QR code that we have on the key holder - we try to no longer use paper.Hoping to see you once again during your next stay in Basel,

Dear guest,Thank you for your review,We are delighted to read such good one,Do not hesitate to come back, Best regards,

Lieber Anonymer,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Bewertung auf Expedia zu hinterlassen.Es kann vorkommen, dass der Wind – wie wir ihn erlebt haben – zu Fehlfunktionen der Jalousien führt, was uns leid tut.Was das Frühstück angeht, hätten wir Ihnen auf Wunsch Pflanzenmilch bringen können, genau wie den Wasserkocher.Wir hoffen jedoch, Sie im Vorbeigehen wiederzusehen.Mit Freundlichen Grüssen,

Dear Lorenzo,It is a pleasure to read your feedback after your stay with us! We are all extremely glad about it,Feel free to come back during your next stay in Basel,Best regards

Dear Altieri,Thank you for taking the time to leave us your rating after your stay with us,Feel free to come back anytime for your next stay in Basel,Best regards,

Dear Patrick,Thank you for your lovely review,We are already looking forward to welcoming you again,

Danke Daniel für diese perfekte Bewertung.GrüsseThe Passage

Dear Daniel,Thank you for your great rating after your stay with us,Do not hesitate to come back soon,Best regards,

Dear Patrick,Thank you for taking the time to leave this great rating !Please feel free to come back anytime,Best regards,

Dear Danielle,thank you very much for your comment. It would be lovely to see you again.Kind RegardsThe Passage Team

Thank you for this excellent review. It would be a pleasure to welcome you again.

Dear Aydin,Thank you so much for your wonderful rating here,We all are looking forward to welcoming you once again in Basel,Best regards,

Dear William,Thank you for taking the time to write a review after your stay,We are delighted to read that every aspect of your stay was pleasant,We will be more than happy to welcome you again - with or without breakfast,Best regards,

Dear Cindy, Thank you very much for taking the time to share your experience with our Hotel.Looking forward to welcome you back, Best Regards

Dear Virginia,First of all, we are delighted to see that you took the time to write us this wonderful review after your stay,Then, we are proud to read that the room, the breakfast and the staff lived up to your expectations,And finally - please feel free to come back anytime - it will be a pleasure to welcome you once again,Warm regards,

Dear Yuto,Thank you for taking the time to leave us a review,Do not hesitate to come back to The Passage for your next trip in Basel - we will gladly welcome you again,Warm regards

Dear Peter,Thank you for writing this wonderful comment and amazing rating,We are really happy to read that your stay was this amazing for you,We hope to see you again during your next stay in Basel,Warm regards,

Dear Flemming,Thank you for your lovely rating after your stay !Please do not hesitate to come back to The Passage, we will gladly welcome you once again,Warm regards,

Dear Philip,Thank you for taking the time to rate us and this notation.We are sorry that you did not appreciate the proximity of our hotel to the old town of Bale. Regarding breakfast, the standard of living is quite high in Switzerland in addition to the increase in raw materials. We still hope that you enjoyed your stay. We will be happy to welcome you again.Regards,

Dear Frank, Thank you for your wonderful rating during your stay, Feel free to come back to us anytime in case you need anything, Best regards, The Front Office Team

Dear Diane, Thank you for your wonderful rating during your stay, Feel free to come back to us anytime in case you need anything, Best regards, The Front Office Team

Dear Caridad,What a wonderful rating you left us on Hotels.com !Thank you so much and - please - feel free to come back at any time to The Passage Basel, we would gladly welcome you for your next stay,Warm regards,

Dear Alanna,thank you so much for these kind words. We are very happy to know that you appreciated your stay and sincerely hope to welcome you again.Warm RegardsThe Passage Team

Dear Glynn,we do not know what exactly motivated this low evaluation , please do not hesitate to contact us if there was an issue during your stay.Kind regardsAnita Pedic- Front Office Manager

Dear Luis,we do not know what exactly motivated this low evaluation , please do not hesitate to contact us if there was an issue during your stay.Kind regardsAnita Pedic- Front Office Manager

Dear Junhao,Xie Xie Ni for this wonderful rating !We all hope to see you again for your next stay in Basel,Warm regards,

Dear Lizette,What a wonderful review here after your stay with us,We are pleased to read that your stay with us was that pleasant and that you could enjoy every aspect of it,Feel free to come back anytime,Best regards,

Dear Michael,Thank you so much for taking the time to write this lovely review about your stay with us !We are more than delighted to read such wonderful feedbacks and that everything went smoothly,Feel free to come back anytime to Basel - at The Passage !Warm regards,

Dear Christoph,Thank you for taking the time to write this lovely comment and for this wonderful rating,Feel free to come back to The Passage Basel for your next trip in Basel, it would be a pleasure to welcome you once again,Warm regards,