Dear Madam,We apologize for any inconvenience you may have experienced during your stay at our hotel. Indeed, we suffered a pool breakdown moving us to close it a few days for security reasons. Our customer service took over to hear your complaint and provide a solution. However, you have decided to leave the hotel, it is your choice and we regret it. You could have enjoyed the beach while waiting for the reopening of our swimming pool which was 50 meters from the hotel, but a priori, it was not the case. Wishing you a good day.Sincerely,Arabelle, head of reception