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노보텔 바탐 여행 후기

4 out of 5
노보텔 바탐
Jalan Duyung Sei Jodoh, Jodoh River,, Batu Ampar, Batam, Riau Islands

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 179개 이용 후기 중 26개" "
평점 8 - 좋아요. 179개 이용 후기 중 84개" "
평점 6 - 괜찮아요. 179개 이용 후기 중 46개" "
평점 4 - 별로예요. 179개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 179개 이용 후기 중 5개" "

7.4/10

청결 상태

7.4/10

직원 및 서비스

7.0/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

Eun Woo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
바탐 노보텔 추천
바탐에서 가족들과 2박을 했습니다. 페리터미널과 나고야힐 몰에서 가깝습니다. 주변에 야시장도 있고 조식도 맛있습니다. 수영장이 반실내이나 가족들과 즐기기에 좋습니다 .서비스도 좋고 전반적으로 만족스러웠습니다. 방을 2개 잡아 커넥팅 룸으로 사용해서 편리했습니다. 밤에 주변을 구경하기에는 너무 한적하고 위험한 면이 있습니다. 차를 타고 이동해야 합니다.
2017년 7월에 2박 숙박함

8/10 - 좋아요

S A M 님, 인천

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
페리터미날 인근의 호텔.
전체적으로 가격대비 훌륭한 호텔리었으며 무엇보다 교통이 편하였다.

10/10 - 훌륭해요

김경원 님, 대한민국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족스러워요
하버베이에서 차로 5분거리에있고 호텔에들어섰을때 전체적으로 깔끔한 느낌이었습니다 방도 깨끗하고 조식도 나쁘지않았어요 밤에 호텔가운데 노보텔 조각상은 참 이쁘더군요 호텔자체 택시도있어요 바탐가시면 노보텔추천드려요

10/10 - 훌륭해요

GB 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치 및 서비스
적정한 위치에 있으며 신축 건물같다는 느낌이었으며 호텔에서 제공되는 서비스중에서 차량 안내가 (유료 임) 편리하고 안전하며 저렴하여 좋았습니다.

6/10 - 괜찮아요

실제 이용하신 고객

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
shortcomings
one day there was no hot water and when asked to look into it, they said it is the main system problem and nothing can be done. Also after showering, I realize they did not put any towels ( and they remove the old towels, i.e. no towels). It only came after calling 4 times
2017년 12월에 3박 숙박함

8/10 - 좋아요

Melvin

좋아요: 직원 및 서비스, 객실의 편안함
Hotel condition
The hotel is under renovation. Cleanliness of pool not good.
2017년 12월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
2017년 12월에 1박 숙박함

6/10 - 괜찮아요

Sivashankaran

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 12월에 2박 숙박함

2/10 - 너무 별로예요

upset

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
No comments. Hopefully they will improve on what they are lacking on. Good experience n my first time. U pay for what you get n get screwed. Will never come back. Keep it up
2017년 12월에 1박 숙박함

6/10 - 괜찮아요

Goh

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2017년 11월에 2박 숙박함

8/10 - 좋아요

Mostofa

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Was expecting a bit better it’s not really nice location. Stuff are Nice but they seems busy Honestly I love the wifi speed it was strong connection. For breakfast it’s nice all the food
2017년 11월에 1박 숙박함

6/10 - 괜찮아요

James 님, Singapore

좋아요: 직원 및 서비스
Nice Hotel Front Desk and Lobby Staff.
Im pleased with the hotel staff as everyone is friendly and welcome you, I reached early and they managed to let me check in 1 room (i book 2) first. The room was spacious where my kids get to run around. The cons part: - Aircon was not in control, afternoon so hot but cant adjust colder. At night so cold, - Lobby no air con, so hot to be there - The towel is very old - My experience for the breakfast was terrible, I went down at 0900hr. Most of the table is not cleared. And when I request one of the senior waitress to clear including few set of the unused culterly, as the table was full of used and leftover food. The lady actually tell me those are clean. Happen the resturant manager was there, and i explain why i want it to change. The staff in the resturant was bad, never once i face this at accor hotels except Batam. - Location: I dont think it very convenient. Only 1 convenient store opp. but it near HarbourBay but not recommended to walk. - Swimming Pool access was tough, I went to check it out and decide not to bring my kids to swim as it was cold water in a hot day. and feel the water was alittle milky. Pros: - I wanted to said price, come think of it. I stayed in Novotel JKT. Clean and good only. But cheaper. - Spacious Room - Big Bed Novotel is a branding, i hope the group can do something to the hotel. I saw some renovation going on, but looking at the way they renovate. I dont think much changes can be made. Will i go back again, sorry NO.
2017년 11월에 1박 숙박함

4/10 - 별로예요

kalimuthu

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 11월에 2박 숙박함

8/10 - 좋아요

nurmala Dewi 님, medan

좋아요: 청결 상태, 직원 및 서비스
Nice hotel
Menginap disini sangat nyaman.walauoun hotelnya sudah tua tetapi dekat dari pusat perbelanjaan.petugas hotel juga ranah dan cekatan.Makan paginya vervariasi dan nikmat. Cucu saya nambah nambah baksonya
2017년 9월에 1박 숙박함

8/10 - 좋아요

Xue Ying

좋아요: 청결 상태, 객실의 편안함
not bad
sometimes disconnected from the wifi but when it's connected, the connection is good. love the bed as it's huge & definitely bigger than queen size. it's also located near (5 mins drive) the ferry terminal & shopping malls.
2017년 8월에 2박 숙박함

8/10 - 좋아요

Adriano

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 1박 숙박함

8/10 - 좋아요

Manchikanti

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The hotel is old but kept clean and neat. Room size was just nice for my family with two kids. Quite okay for one night stay. Only negative thing was holes in the bathtub. It seems hotel needs renovation.
2017년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
Old hotel with good location
I stayed only one night at Novotel Batam and it's enough. Yes, the price was very cheap, only IDR 540,000 oer night with breakfast for 2 adults and 1 child. The hotel is old and need renovation in all aspects. The only good point about this hotel is its location nearby to Harbour Bay Ferry Terminal to Singapore.
2017년 6월에 1박 숙박함

8/10 - 좋아요

Mike

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The stay was comfortable but the building need some maintenance as you can see it is quite old
2017년 6월에 1박 숙박함

8/10 - 좋아요

Allan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relax Quiet Hotel
Quiet but breakfast very normal.
2017년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 6월에 1박 숙박함

8/10 - 좋아요

Mohammad Yusrie

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함

10/10 - 훌륭해요

Astro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

SELAMAT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It comfort and quite good more dish for Breakfast.

4/10 - 별로예요

Billy 님, Viet Nam.

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel but poor facilities
This hotel is quite old and nearby to Barbour Bay seafood restaurant and other shopping malls like Nagoya Hill. The facilities as advertised is not what it seems, the gym and indoor swimming pool is old, outdated and have a bad smell inside. It was quite horrible for us. Both facilities was quite hidden, so you need to walk quite a bit from basement (G floor) through the Active Fitness to 2nd floor where you will pass by the gym first. Then take the stare to go up to 2nd floor to reach the indoor swimming pool as it just in front of The Square restaurant. Only recommend this hotel if you only want to use the room not the facilities.

6/10 - 괜찮아요

Norizuan

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

Disappointed 님, Singapore

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Disappointed
I booked 4 Executive room explicitly requesting for 2 twin beds & 2 Queen beds but we were given 3 twin and 1 Queen. But the major disappointment was that the ventilation of the 3 out of the 4 rooms were very bad. Air Con was not working and we had to sleep in sweat for the 2 nights we were there. We feedbacked on the next morning and they sent the techinician to only 1 out of 3 rooms to have the air con checked. Even after repairing, no difference was felt. Each room was still very hot. It caused a lot of anxiety for us to stay indoor and relax, which was the main reason why we chose to stay in Novotel in the first place.

6/10 - 괜찮아요

Daga

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel stands nowhere with the actual "Novotel" brand. The infrastructure seemed out of order. The staff lacked communication skills. Room was good overall. Wifi was fast.

6/10 - 괜찮아요

Samantha 님, Singapore

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Average good weekend
Used to stay in Novotel for my batam trip. The prices is good for a 5 star hotel. But the facilities turn out to be old and no maintenance is taken care off i dont think i will return again Bedsheet and Towel is not white anymore

4/10 - 별로예요

Charles

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
A class 2 hotel service
Notice that the breasfast spread has reduced its variety of food. The receptionist attended to me was not well train. There is some " screw up" in the admin work. Need to wait for about 20 mins for my room. The even did not offer a welcome while making me to wait. The taxi to the batam center ferry point is too expensive, they should have the same rate in the market From my observations, most guest prefer to use the taxi service from external. ( reminder. Uber n Grab is now all over in batam ? ) ARRANGE TO FETCH FROM THE ARRIVAL PORT WAS NOT FULFILL

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
飯店很老了,外觀比較舊,但房間還可以,乾淨床也舒服,游泳池很老舊,但還能玩水.附近要吃東西和買東西都要走一段路.飯店有免費班車到購物中心但一天只有2班,而且你要去問才有.時間到了還要提醒他們.港口走過來大約15分.

4/10 - 별로예요

TC 님, Singapore

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not as great as other Novotel Hotels
Convenient location. But hotel is very dated. Buffet is ordinary too. Got a room with an apparent "sea view", where in actual fact all we could see was a slimmer of the sea! Would I go back? Very unlikely.

8/10 - 좋아요

Ivan 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient hotel for those shopping
Everything was fairly good, but the air-con was pretty cold at night though I've adjusted the temperature to 25 degrees. Perhaps during the CNY season, restaurant cant keep up with the food replenishment as well.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

6/10 - 괜찮아요

Rita Rosita

별로예요: 객실의 편안함
I was travelling with my family. My reservation turned out to be a mess as we were placed in room for couple instead of family of four, opposite to what we have actually booked. After negotiating, we managed to upgrade to a bigger room with a balcony as this Novotel basically do not have family room. Breakfast hamper was not bad but we cannot stand the smell from the bay. I immediately developed a sore throat and headache as the smell went into the ac and sticked around.

10/10 - 훌륭해요

Manjula 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff and nice hotel
This hotel is near to Harbour Bay Ferry terminal. You can even walk within like 15-20 minutes to this hotel from ferry terminal. (But it is not recommended to walk because there is no pavements or road crossings in the road :). You have to run through the incoming vehicles to cross the road.) So it is better to take a taxi. But I think you can even arrange to get a vehicle from hotel also. The hotel staff was friendly and polite. The rooms are also clean and spacious. The only problem was the view from few of the rooms we booked were not exactly beautiful. But some of the views were ok.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel and friendly staff.
Whenever i go for biz trip always book Novotel Hotel. The hotel ia very pleasant stay for family n biz ppl.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Area/lingkungan hotel gelap
Kurang penerangan dan fasilitas ringan kurang lengkap

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함

8/10 - 좋아요

Don

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel vicinity clean and safe but not outside.skip the street and head straight to the bigger mall like Nagoya Hill and BCS mall.

8/10 - 좋아요

Kevin 님, Singapore

좋아요: 청결 상태
Happy and sad
Hotel room was clean and comfortable. Only issue was the Aircon was not cold in the first room and when changed to another room, it was slightly colder. Room service forgot my friends order and delivered the food only after 2 hours. Already feedback to the hotel on these issues.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Batam isn't the cleanest place to go but the hotel is good to stay in.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
only waiting for check in abit slow.

8/10 - 좋아요

said

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Belinda 님, Asia

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
Beautiful Hotel/Mediocre Customer Service
The appearance of this hotel was gorgeous. However, our stay was less than comfortable. We were not treated as "welcomed" guests. Because of the service, we checked out a day early. I do not know why we were treated poorly, but we did not stick around to endure more.

6/10 - 괜찮아요

Kim Choong

좋아요: 청결 상태, 객실의 편안함

4/10 - 별로예요

Sunil

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
So far...not so happy stay.
The receptionist seems very busy and tensed.Rarely She was smiling. poor bell boy service. Nobody assisted us to the room after our check in. No welcome at all, upon the arrival.