야외 수영장, 07:00 ~ 21:00 오픈, 일광욕 의자

스위스-벨호텔 하버 베이 여행 후기

3.5 out of 5
스위스-벨호텔 하버 베이
Jl. Duyung, Sei Jodoh Batu Ampar, Batam, Batam Island

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 514개 이용 후기 중 210개" "
평점 8 - 좋아요. 514개 이용 후기 중 227개" "
평점 6 - 괜찮아요. 514개 이용 후기 중 53개" "
평점 4 - 별로예요. 514개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 514개 이용 후기 중 8개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 2박 숙박함
답변 제공: Yayan 님, 2022년 5월 5일
Dear Valued Guest, Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam. We are appreciate your comments regarding your stay at the Swiss-Belhotel Harbour Bay, Batam. It is always a pleasure to receive positive feedback. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. We hope your next visit will be as pleasant as the previous one With kind regards, The Management

8/10 - 좋아요

SUNGWON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 2박 숙박함
답변 제공: Ayu 님, 2019년 8월 23일
Dear Valued Guest, Thank you for giving us a rating, much appreciated!

10/10 - 훌륭해요

Yongchan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing.
Its best hotel in habour bay. Its cheap and they serve good breakfast! I wanna go back again!
2017년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
침대시트가 불량
답변 제공: General Manager 님, 2016년 9월 23일
Dear Valued Guest, Thank you for your feedback following your recent stay at Swiss-Belhotel Harbour Bay Batam. Thank you for bringing to our attention regarding the bed linen quality that needs to be improved, we will review again and make improvement efforts on it. Once again, thank you so much and we look forward to welcoming you back in the future and to serve you better. Regards, Swiss-Belhotel Harbour Bay Batam

10/10 - 훌륭해요

좋아 좋아 님, 한국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편리한 위치와 깨끗한 내부 시설 덕분에..
지내는 동안 편안하게 업무를 마칠수가 있었습니다.

10/10 - 훌륭해요

Subramaniam

가족 여행
좋아요: 청결 상태
Very accessible. Great for a weekend getaway!
2024년 3월에 1박 숙박함
답변 제공: DA 님, 2024년 4월 2일
Dear Mr. Subramaniam,Thank you for leaving us a wonderful review. Look forward to welcoming you back to Swiss-Belhotel Harbour Bay Batam. Regards, Management Team

10/10 - 훌륭해요

Wayne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walkable from Ferry service, clean and tidy with large rooms. While hotel is extending and construction taking place it did not impinge on our stay. Breakfast included was a very large selection of food options. Taxis' and Grab transport was close
2024년 2월에 9박 숙박함
답변 제공: DA 님, 2024년 3월 15일
Dear Mr. Wayne,Thank you for taking the time to share your wonderful experience at Swiss-Belhotel Harbour Bay.We greatly appreciate your feedback and are thrilled to hear that your stay with us was enjoyable in every way, from our great location, breakfast offering and impeccable room. It brings us joy to learn that the heartfelt service from our team members made your stay a highlight. Thank you once again for choosing Swiss-Belhotel Harbour Bay. We look forward to welcoming you back for another exceptional stay in the future.Regards,Swiss-Belhotel Harbour Bay Batam Management

8/10 - 좋아요

Nur Elissa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Breakfast buffet can be improved. Cleaniness wise, average but better than majority of the hotels in Batam.
2024년 2월에 2박 숙박함
답변 제공: DA 님, 2024년 2월 19일
Dear Ms. Nur Elissa,Thank you for choosing Swiss-Belhotel Harbour Bay, and for taking the time to write this thoughtful review! Please rest assured that your feedback on our breakfast and room cleanliness will be shared with our department related for follow-through. Comments such as yours are truly appreciated by all of us, as that is what motivates us to continue to strive towards high standards!We look forward to welcoming you to back to Swiss-Belhotel Harbour Bay again! Warm regards,Management Team

10/10 - 훌륭해요

Hong Hwee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very helpful. It’s a very pleasure experience.
2023년 12월에 2박 숙박함
답변 제공: Yayan 님, 2024년 1월 4일
Dear Valued Guest, Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam.We are appreciate your comments regarding your stay at the Swiss-Belhotel Harbour Bay, Batam.It is always a pleasure to receive positive feedback.We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service.We Hope your next visit will be as pleasant as the previous oneWith kind regards,The Management

8/10 - 좋아요

HARIKRISHNAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
Nice hotel to stay. Walking distance to the harbour and seafood restaurants and night clubs. Hotel is clean and comfortable. Many choices for breakfast.
2023년 12월에 1박 숙박함
답변 제공: Yayan 님, 2024년 1월 4일
Dear Valued Guest, Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam.We are appreciate your comments regarding your stay at the Swiss-Belhotel Harbour Bay, Batam.It is always a pleasure to receive positive feedback.We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service.We Hope your next visit will be as pleasant as the previous oneWith kind regards,The Management

10/10 - 훌륭해요

Melvyn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Overview of hotel facilities and staff
All staff are friendly, room well maintained including cleanliness . Good facilities provide
2023년 12월에 9박 숙박함
답변 제공: Yayan 님, 2024년 1월 4일
Dear Valued Guest, Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam.We are appreciate your comments regarding your stay at the Swiss-Belhotel Harbour Bay, Batam.It is always a pleasure to receive positive feedback.We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service.We Hope your next visit will be as pleasant as the previous oneWith kind regards,The Management

8/10 - 좋아요

Nicholas

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Hi, Overall the hotel was fantastic is just the bed very itchy and the bedsheet very rough and uncomfortable to sleep in and the air in the room was very dry ,my wife and I have an uncomfortable breathing and cough.
2023년 12월에 2박 숙박함
답변 제공: Romaulina 님, 2023년 12월 21일
Dear Mr. NicholasThank you for taking the time to share your feedback with us. We appreciate your kind words about our hotel and apologize for the discomfort you experienced. Your concerns have been noted, and we will promptly address the issues to ensure a more comfortable stay for our guests.We regret any inconvenience caused and would like to assure you that we are committed to enhancing our guests' experience. We appreciate your valuable input and hope to have the opportunity to welcome you back for an improved stay in the future.Thank you for choosing us Best regards,Swiss-Belhotel Harbour Bay Management

10/10 - 훌륭해요

Zuri

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in and out processes are fast and smooth. Room is clean and spacious. Hotel is just a walking distance to restaurants, spa and wellness centres and convenience stores.Suitable for a short getaway and if want to stay nearby the Habour Bay ferry terminal.
2023년 11월에 1박 숙박함
답변 제공: DA 님, 2023년 12월 15일
Dear Mr. Zuri, Thank you for your recent stay at Swiss-Belhotel Harbour Bay Your positive review on hotel location and room cleanliness definitely makes our days brighter and inspire us to provide more excellent servive to our guest. Can't wait to your return visit to Batam. Regards, Management

10/10 - 훌륭해요

Veronica s

2023년 10월에 1박 숙박함
답변 제공: Romaulina 님, 2023년 12월 21일
Dear Ms. VeronicaThank you for choosing Swiss-Belhotel Harbour Bay Batam dan giving us a perfect rate of 10/10. It's meaningful for our team to give more pleasure and excellent service to every guest. Hope to welcome you back in the future. Regards,

10/10 - 훌륭해요

SING SHI

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always a pleasure to be staying here, everything is wonderful. Especially the staff, always smiling, always welcoming.
2023년 10월에 2박 숙박함
답변 제공: Romaulina 님, 2023년 10월 27일
Dear Mr/Ms. Sing ShiThank you for choosing Swiss-Belhotel Harbour Bay.We're delighted to hear that your stays with us are always a pleasure and that you find everything wonderful, especially our staff, who are always welcoming and smiling. Your feedback is truly appreciated, and we look forward to providing you with many more wonderful experiences in the future.Best Regards,Swiss-Belhotel Harbour Bay

8/10 - 좋아요

KWEK

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Opposite hotel, massage available and around the area there are dinning options.
2023년 8월에 1박 숙박함
답변 제공: DA 님, 2023년 8월 31일
Dear Kwek, Thank you for the review. Aside of outside Spa we have the Spa on the 4th floor operating from 08:00 to 23:00. We can't wait to welcome you back! Regards, Swiss-Belhotel Harbour Bay

10/10 - 훌륭해요

Ee Chieng

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
best hotel at harbour bay conveniently located near harbour bay ferry terminal. with lots of dining options and amenities around. lots of people strolling and jogging during evening. room is spacious, clean and quiet. stuff is very polite and customer orientated.
2023년 8월에 1박 숙박함
답변 제공: DA 님, 2023년 8월 30일
Dear Mr. Ee Chieng, Warmest greetings from Swiss-Belhotel Harbour Bay, Batam! Thank you for taking the time to share your experience, it is always a delight hearing back from our guests. We are committed to providing quality experiences for our guests and we are glad to know that you enjoyed your stay with us. Thank you for your feedback and we look forward to the opportunity to welcome you back to Swiss-Belhotel Harbour Bay, Batam. Thank you. With kind regards, The Management

10/10 - 훌륭해요

Xiaoqing

가족 여행
좋아요: 청결 상태, 직원 및 서비스
location is very convenient
2023년 8월에 1박 숙박함
답변 제공: DA 님, 2023년 8월 20일
Dear Ms. Xiaoqing,Thank you for taking the time to share your review of our hotel. We are are happy to hear that you found our location to be convenient. Thank you once again for choosing to stay with us and for sharing your positive feedback. We hope to welcome you back to our hotel in the future and provide you with another memorable experience.Best regards,Swiss-Belhotel Harbour Bay

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 4박 숙박함
답변 제공: Yayan 님, 2023년 8월 24일
Dear Mr. BrianWarmest Greeting from Swiss-Belhotel Harbour Bay, Batam.We are appreciate your comments regarding your stay at the Swiss-Belhotel Harbour Bay, Batam.It is always a pleasure to receive positive feedback.We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service.We Hope your next visit will be as pleasant as the previous oneWith kind regards,The Management

10/10 - 훌륭해요

Meau Chean

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All the staff with smiling face
2023년 7월에 1박 숙박함
답변 제공: Danang 님, 2023년 7월 14일
Dear Ms. Meau Chean, Warmest greetings from Swiss-Belhotel Harbour Bay, Batam! Thank you for taking the time to share your experience, it is always a delight hearing back from our guests. We are committed to providing quality experiences for our guests and we are glad to know that you enjoyed your stay with us. Thank you for your feedback and we look forward to the opportunity to welcome you back to Swiss-Belhotel Harbour Bay, Batam. Thank you. With kind regards, The Management

10/10 - 훌륭해요

Mohd

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very near to the ferry terminal
2023년 7월에 1박 숙박함
답변 제공: Danang 님, 2023년 7월 8일
Dear Mr. Mohd, Warmest greetings from Swiss-Belhotel Harbour Bay, Batam! Thank you for taking the time to share your experience, it is always a delight hearing back from our guests. We are committed to providing quality experiences for our guests and we are glad to know that you enjoyed your stay with us. Thank you for your feedback and we look forward to the opportunity to welcome you back to Swiss-Belhotel Harbour Bay, Batam. Thank you. With kind regards, The Management

8/10 - 좋아요

Ee Chieng

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good location, convenient. nearby harbor bay terminal. breakfast is good.
2023년 6월에 1박 숙박함
답변 제공: Yayan 님, 2023년 8월 24일
Dear Mr/s Ee ChiengWarmest Greetings from Swiss-Belhotel Harbour Bay, Batam.We are appreciate your comments regarding your stay at the Swiss-Belhotel Harbour Bay, Batam.It is always a pleasure to receive positive feedback.We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service.We Hope your next visit will be as pleasant as the previous oneWith kind regards,The Management

10/10 - 훌륭해요

Michael

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good room comfy bed
2023년 6월에 1박 숙박함
답변 제공: Danang 님, 2023년 6월 30일
Dear Mr. Michael, Warmest greetings from Swiss-Belhotel Harbour Bay, Batam! Thank you for taking the time to share your experience, it is always a delight hearing back from our guests. We are committed to providing quality experiences for our guests and we are glad to know that you enjoyed your stay with us. Thank you for your feedback and we look forward to the opportunity to welcome you back to Swiss-Belhotel Harbour Bay, Batam. Thank you. With kind regards, The Management

8/10 - 좋아요

Alvin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 4월에 2박 숙박함
답변 제공: Fitri Siregar 님, 2023년 5월 30일
Dear Valuable Guest, Thank you for choosing to stay with us at Swiss-Belhotel Harbour Bay, Batam, and for taking the time to post a review of your experience. It is really wonderful to know that you had a pleasant stay with us. We look forward to welcoming you back again soon. Best regards, Management

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
its a pleasant stay.
2023년 4월에 3박 숙박함
답변 제공: Fitri Siregar 님, 2023년 5월 2일
Dear Valuable Guest, Thank you for choosing to stay with us at Swiss-Belhotel Harbour Bay, Batam, and for taking the time to post a review of your experience. It is really wonderful to know that you had a pleasant stay with us. We look forward to welcoming you back again soon. Best regards, Management

2/10 - 너무 별로예요

Mohd Suraimi

연인과의 여행
별로예요: 직원 및 서비스
The first time check in was terrible. The male staff only mentioned to signed in. Thats it. Making me to wait for more than 15 mins as the president suite was not ready at 1600hrs. Plus, never even apologies for the wait. He didn't even bother to mentioned to me that i have to wait longer than 15 ins as it was not ready. Then hot tub water was not even hot. There was no benefit for customer even to take president suite. No late check out or any complementary gifts during my stay. Mentioned to the same front desk staff during check out on my stay. The staff didn't even bother, as per review mentioned all staff were well versed in english. Regret on my stay at this hotel. Dont wish to come again with the awful hospitality.
2023년 3월에 2박 숙박함
답변 제공: Fitri Siregar 님, 2023년 3월 21일
Dear Valued Guest, Thank you for taking your time to review your stay with us at Swiss-Belhotel Harbour Bay, Batam. We would like to sincerely apologize for not being able to deliver you the experience as you would have expected from us. We have taken on board the feedback, and will ensure that the necessary measures are taken in order to improve the overall experience. We are looking forward to the opportunity to welcoming you back. With kind regards, The Management

8/10 - 좋아요

Ursula

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Yayan 님, 2023년 3월 11일
Dear Mr/Mrs UrsulaGreetings from Swiss-Belhotel Harbour Bay Batam!Thank you for choosing us, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future. Sincerely,The Management

8/10 - 좋아요

Celine

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Good location near to Harbour bay. Hotel is quite old which needs to be upgrade soon. Breakfast buffet spread need to be improved with more choices.
답변 제공: Fitri Siregar 님, 2023년 1월 30일
Dear Ms Celine, Thank you for taking the time to share your experience, it is always a delight hearing back from our guests. I am very pleased to hear that our location made your stay pleasant. We have noted your feedback and took the proper action to follow up on your concern. Your satisfaction is important to us, and we are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product, facility & service. We look forward to welcoming you on your next visit to Batam. Thank you.

10/10 - 훌륭해요

Wee Siong

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Front Desk!
I was not feeling well during check in. The front desk staff Dika recommended a hospital and arranged free transport to send me there. He even offered to help us changed our ferry tickets to ensure I can go back to Singapore for emergency treatment. He helped me a lot within a short period of time! Impressed with his service. Thank you.👍
2022년 12월에 1박 숙박함
답변 제공: Fitri Siregar 님, 2023년 1월 7일
Dear Valued Guest, Warmest greetings from Swiss-Belhotel Harbour Bay, Batam. Thank you for taking the time to share your experience following your recent stay. We are really happy to read your pleasant feedback. We always promise to give you excellent service consistently. Your kind feedback has been shared with the team and we will see it as a positive challenge to eagerly create a memorable experience and ensure customer satisfaction is met with the highest standard. Once again thank you so much and we look forward to the opportunity to welcome you back to Swiss-Belhotel Harbour Bay, Batam. Thank you. With kind regards The Management

10/10 - 훌륭해요

Steven

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: Fitri Siregar 님, 2023년 1월 7일
Dear Valued Guest, Warmest greetings from Swiss-Belhotel Harbour Bay, Batam. We would like to thank you for choosing Swiss-Belhotel Harbour Bay, Batam for your accommodation. We are really delighted to receive your positive feedback towards your stay and we look forward to welcoming you back again soon. With kind regards, The Management

10/10 - 훌륭해요

Harish

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall was amazing
2022년 12월에 3박 숙박함
답변 제공: Fitri Siregar 님, 2022년 12월 23일
Dear Valued Guest, Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam. We would like to thank you for choosing Swiss-Belhotel Harbour Bay, Batam for your accommodation. We are really delighted to receive your positive feedback towards your stay. We look forward to welcome you back again soon and we are always happy to serve you. With kind regards, The Management

10/10 - 훌륭해요

Sarjune

좋아요: 청결 상태, 직원 및 서비스
Great place near the ferry terminal.
답변 제공: Fitri Siregar 님, 2022년 12월 23일
Dear Valuable Guest, Thank you for choosing to stay with us at Swiss-Belhotel Harbour Bay, Batam, and for taking the time to post a review of your experience. It is really wonderful to know that you had a pleasant stay with us and I truly appreciate your review about our strategic location. We look forward to welcoming you back again soon. Best regards, Management

6/10 - 괜찮아요

Yasin

단체 여행
좋아요: 직원 및 서비스
The surrounding of the hotel did not feel very safe. Also, some stains on the walls in the hotel room caught my eye, making it feel like an old building.
2022년 9월에 1박 숙박함
답변 제공: Fitri 님, 2022년 9월 26일
Dear Valued Guest, Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Swiss-Belhotel Harbour Bay, Batam. We would like to sincerely apologize for not being able to deliver you the experience as you would have expected from us. We have taken on board the feedback, and will ensure that the necessary measures are taken in order to improve the overall experience. We are looking forward the opportunity to welcoming you back. With kind regards, The Management

6/10 - 괜찮아요

Kim Chye

2022년 8월에 4박 숙박함
답변 제공: Ya2n 님, 2022년 9월 3일
Dear Valued Guest, Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam.We would like to thank you for choosing Swiss-Belhotel Harbour Bay, Batam for your accommodation.We are really delighted to receive your positive feedback towards your stay,thank you for appreciating the service of the hotel and you kind words towards our staff.We look forward to welcome you back again soon and we are always happy to serve youWith kind regards,The Management

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bien
2022년 7월에 15박 숙박함
답변 제공: Yayan 님, 2022년 8월 9일
Dear Valued Guest, Greetings from Swiss-belhotel Harbour Bay, Batam! Thank you for taking the time to record your comments, following your stay at Swiss-belhotel Harbour Bay, Batam We are delighted to hear that we were able to exceed your expectations with our personalized service. We are looking forward the opportunity to welcoming you back. With kind regards, The Management

10/10 - 훌륭해요

Azmi

2022년 7월에 1박 숙박함
답변 제공: Yayan 님, 2022년 8월 9일
Dear Valued Guest, Greetings from Swiss-belhotel Harbour Bay, Batam! Thank you for taking the time to record your comments, following your stay at Swiss-belhotel Harbour Bay, Batam We are delighted to hear that we were able to exceed your expectations with our personalized service. We are looking forward to the opportunity to welcome you back. With kind regards, The Management

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Benefits for regular guests
Hotel should reward regular guests. Eg cheaper rate, simplified checkin processes, discounted massage, etc
2022년 6월에 2박 숙박함
답변 제공: Yayan 님, 2022년 7월 17일
Dear Valued Guest, Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam. We would like to thank you for choosing Swiss-Belhotel Harbour Bay, Batam for your accommodation. We are really delighted to receive your positive feedback towards your stay,thank you for appreciating the service of the hotel and you kind words towards our staff. We look forward to welcome you back again soon and we are always happy to serve you With kind regards, The Management

4/10 - 별로예요

Seah

2022년 7월에 3박 숙박함
답변 제공: Yayan 님, 2022년 7월 17일
Dear Valued Guest, Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Swiss-Belhotel Harbour Bay, Batam. We would like to sincerely apologize for not being able to deliver you the experience as you would have expected from us. We have taken on board the feedback, and will ensure that the necessary measures are taken in order to improve the overall experience. We are looking forward the opportunity to welcoming you back. With kind regards, The Management

8/10 - 좋아요

Antonius

2022년 6월에 1박 숙박함
답변 제공: Yayan 님, 2022년 7월 17일
Dear Valued Guest, Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam. We are appreciate your comments regarding your stay at the Swiss-Belhotel Harbour Bay, Batam. It is always a pleasure to receive positive feedback.We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. We Hope your next visit will be as pleasant as the previous one With kind regards, The Management

10/10 - 훌륭해요

Chin Loong

2022년 6월에 2박 숙박함
답변 제공: Yayan 님, 2022년 7월 17일
Dear Valued Guest, Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam. We are appreciate your comments regarding your stay at the Swiss-Belhotel Harbour Bay, Batam. It is always a pleasure to receive positive feedback.We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. We Hope your next visit will be as pleasant as the previous one With kind regards, The Management

8/10 - 좋아요

Damond

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Good but can be better
Air con not as cold as before. Centralised control aircon cannot be adjusted in the room. Need to request for the mini fridge separately.
2022년 5월에 3박 숙박함
답변 제공: Yayan 님, 2022년 7월 17일
Dear Valued Guest, Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Swiss-Belhotel Harbour Bay, Batam. We would like to sincerely apologize for not being able to deliver you the experience as you would have expected from us. We have taken on board the feedback, and will ensure that the necessary measures are taken in order to improve the overall experience. We are looking forward the opportunity to welcoming you back. With kind regards, The Management

8/10 - 좋아요

KIAT SIA

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cleanliness of bathroom can be improved.
2022년 5월에 2박 숙박함
답변 제공: Yayan 님, 2022년 7월 17일
Dear Valued Guest, Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam. We are appreciate your comments regarding your stay at the Swiss-Belhotel Harbour Bay, Batam. It is always a pleasure to receive positive feedback.We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. We Hope your next visit will be as pleasant as the previous one With kind regards, The Management

10/10 - 훌륭해요

Sjoerd A

2022년 5월에 1박 숙박함
답변 제공: Yayan 님, 2022년 5월 21일
Dear Valued Guest, Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam. We would like to thank you for choosing Swiss-Belhotel Harbour Bay, Batam for your accommodation. We are really delighted to receive your positive feedback towards your stay,thank you for appreciating the service of the hotel and you kind words towards our staff. With kind regards, The Management

10/10 - 훌륭해요

Shahirwan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and friendly staff
2022년 4월에 1박 숙박함
답변 제공: Yayan 님, 2022년 5월 6일
Dear Mr. Shahirwan Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam. We appreciate your comments regarding your stay at the Swiss-Belhotel Harbour Bay, Batam. It is always a pleasure to receive positive feedback. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. We hope your next visit will be as pleasant as the previous one With kind regards, The Management

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
部屋は広くて快適でした。 スーパーが隣接していて、海までも近く立地も良かったです。
2022년 1월에 1박 숙박함
답변 제공: Management 님, 2022년 1월 21일
Dear Valuable Guest, Thank you for choosing to stay with us at Swiss-Belhotel Harbour Bay, Batam, and for taking the time to post a review of your experience. It is really wonderful to know that you had a pleasant stay with us and I truly appreciate your review about our room and our strategic location which made your visit extra memorable. I appreciate all your kind compliments and look forward to welcoming you back again soon. Best regards, Management

8/10 - 좋아요

Syadzwina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 4박 숙박함
답변 제공: Ya2n 님, 2021년 10월 20일
Dear Valued Guest, Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam. We would like to thank you for choosing Swiss-Belhotel Harbour Bay, Batam for your accommodation. We are really delighted to receive your positive feedback towards your stay We look forward to welcome you back again soon and we are always happy to serve you With kind regards, The Management

8/10 - 좋아요

Eve 님, Sg

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nice hotel. There's nice massage within the hotel too Peaceful environment...
2019년 9월에 2박 숙박함
답변 제공: Rhonal 님, 2020년 11월 25일
Dear Ms. Eve Thank you for taking the time in giving us a review during your stay with us. your kind feedback will be shared with our team for our motivation. we look forward to welcome you back in the next future. Best Regads Hotel Management

10/10 - 훌륭해요

Samsidah 님, Singapore

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cleaniness was my priority. And your hotel is very clean. Even the lobby toilet is so clean n nice. Service was very good. Probably could improve on the swimming pool area.
2019년 12월에 2박 숙박함
답변 제공: Ayu 님, 2020년 3월 5일
Dear Ms. Samsidah, Thank you for your time in sharing your experience with us during your recent stay. We are glad to hear you that you like our room and our staff service. We hope we can continue to have your support and we look forward to serving you better in the future.

10/10 - 훌륭해요

Matt 님, Perth

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to the ferry terminal and a short ride to bars and restaurants
2020년 2월에 1박 숙박함
답변 제공: Dika 님, 2020년 2월 26일
Thank you for sharing this. We hope to see you again one day! It was a pleasure having you!

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location is excellent and everything is within walking distance
2020년 2월에 1박 숙박함
답변 제공: Ayu 님, 2020년 2월 12일
Dear Valued Guest, Thank you for sharing this. We hope to see you again one day! It was a pleasure having you!