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웬트워스 하우스 호텔 여행 후기

2 out of 5
웬트워스 하우스 호텔
106 Bloomfield Road, Bath, England

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 602개 이용 후기 중 136개" "
평점 8 - 좋아요. 602개 이용 후기 중 208개" "
평점 6 - 괜찮아요. 602개 이용 후기 중 134개" "
평점 4 - 별로예요. 602개 이용 후기 중 85개" "
평점 2 - 너무 별로예요. 602개 이용 후기 중 39개" "

7.8/10

청결 상태

7.8/10

직원 및 서비스

5.8/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

4/10 - 별로예요

CHUNG-SEOCK

가족 여행
별로예요: 숙박 시설 상태 및 시설
쾌적한 환경이나 시설이 노후함.
환풍기 고장. 실내화 없음. 교통은 비교적 좋아 버스로 쉽게 갈수 있음. 주견환경은 조용하고 쾌적함. 저녁에 식당은 운영하지 않고 아침은 주문시 준비.
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Abi

좋아요: 직원 및 서비스
2024년 4월에 3박 숙박함

4/10 - 별로예요

Obisike

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you like lady birds you'll love this place!
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

TABINDRA 님, Nuneaton

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Rob

별로예요: 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

8/10 - 좋아요

Larry Bryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

4/10 - 별로예요

Lucinda

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Mrs

2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

Sabina

Dated smelled Dirty dusty bed linen Musty smell Bathroom needs modernising Not worth the money at all
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Anthony

연인과의 여행
Tired
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Stuart

2023년 9월에 2박 숙박함

6/10 - 괜찮아요

L

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There is nothing to say really, its old and tired and cheap furnishings and should be painted grey to match its feel but it served a purpose for one night, its a £50 a night hotel tbh
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Neeraj

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful location. Staff helpful. Room and bathroom were clean. View from the room windows excellent. Easy to walk to the Roman Baths. Dining options nearby as well as at the property (if booked in advance).
2023년 8월에 1박 숙박함

4/10 - 별로예요

graham

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room smelled damp, the bathroom fan was not working and there was mould ingrained in the tile grout. Manager was made aware and was unable to change rooms as fully booked. He contacted the owners to make them aware that I was not happy. I am awaiting their decision as to any reimbursement for this sub standard room.
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nie wieder
Durch einen Unfall konnten wir nicht bis 22.00 Uhr einchecken. Obwohl wir öfter mit dem Manager Danny telefonierten wurde dieses nicht ermöglicht. Eine Verschiebung der gebuchten Nächte wurde ebenfalls nicht ermöglicht, obwohl Zimmer frei waren. So bezahlten wir zwei Nächte für eine Nacht Aufenthalt. Die eine Nacht hat uns gereicht. Das Zimmer war dreckig und muffig. Große Spinnenweben vor dem Fenster und kein Wasserdruck in der Dusche die voller Schimmelpilz war. Das meist gehörte Satz vor und nach dem einchecken war " we can´t do it". Die Wäscherei, die in der Unterkunftsbeschreibung steht, existiert nicht. Sie war einer der auschlaggebenden Gründe dieses Hotel zu wählen. Das Preis Leistungs-Verhältnis stimmt absolut nicht!
2023년 7월에 2박 숙박함
답변 제공: Danny 님, 2023년 7월 23일
I am sorry that you had an accident and couldn't stay for the two nights. However I am disappointed and a little perplexed that you have given the property and myself personally such a poor review.You asked me to alter the dates on your reservation form, so you could make an insurance claim and I explained that this was not possible. After several attempts to explain this to you, you then snatched the form out of my hand and refused to give it back unless I agreed to change the dates on it. This part seems to be missing from your review?You say the room was dirty, but the only detail you provide was that there were spider webs OUTSIDE the room. Whilst we are very close to the centre of Bath, we are in a rural location, so this sort of thing can happen.However at no time did you make us aware of any dissatisfaction that you had with the accommodation.They only thing you made us aware of, repeatedly, vociferously and violently was my inability to alter the date on your reservation form.RegardsDanny- the apparently unhelpful one.

6/10 - 괜찮아요

Kevin

좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 2박 숙박함

6/10 - 괜찮아요

Amanda

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Edward

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Great place to stay to visit bath on a budget.
2023년 6월에 1박 숙박함

8/10 - 좋아요

isaac

가족 여행
좋아요: 청결 상태
별로예요: 객실의 편안함
Average hotel
The hotel is ok, its a bit old but is well priced.
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Tuan

2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Sallie

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff polite and helpful, lovely venue. Would definitely recommend.
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Annette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bath
All very nice and comfortable
2023년 4월에 2박 숙박함

4/10 - 별로예요

Stephen

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
All a bit dated, needs some money spent on it
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Bruce

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I spent one night there with my father and expected that this place would have been a good example of a historic type building and room. That is not what this place is. The room was musty and very cold as the heating system was broken. Tv was a small computer monitor that didn’t work that well. The beds were of very low quality and we could feel the springs in them The bathroom shower was practically unusable it was so small. I would not stay there again.
2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Susan

연인과의 여행
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Glenn

2023년 3월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 2박 숙박함

6/10 - 괜찮아요

Lotia

2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Doris

2023년 2월에 1박 숙박함

8/10 - 좋아요

Matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 2월에 2박 숙박함

4/10 - 별로예요

Christian

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was clean and in a good location. The room was a very strange layout, but that’s fine. The bed was terrible, the tv did not work, the shower was small and very weak, the lavatory was oddly low, there were no plug sockets by the bedside tables and the radiators could not be turned off. We were told to put our towels over the radiator to prevent it getting too hot. We opened the window, but were also on the lower ground floor and slightly concerned about security, especially since our window was next to the entrance to the garden. We needed to let the hair dryer run for a bit before using as it was dusty. I would not stay here again and would not recommend it to others.
2023년 1월에 2박 숙박함

6/10 - 괜찮아요

Paul

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I Won’t stay there again
I stayed in room 22 … felt like I was in the basement… small room …hard bed …the tiny bathroom was like a walk in fridge and the TV was unwatchable signal kept breaking up
2023년 1월에 1박 숙박함

8/10 - 좋아요

Simone

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Property is older but very nice . Great service and knowledge of area. Great views. Had a lovely stay in a beautiful city
2022년 12월에 2박 숙박함

8/10 - 좋아요

Jessica

2022년 11월에 4박 숙박함

10/10 - 훌륭해요

Lynda

2022년 12월에 1박 숙박함

4/10 - 별로예요

Christopher

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing for the price.
Cramped and damp bathroom with an odour of mould. small shower cubicle with broken door. Broken socket. choice of breakfast was cooked or none with or without toast but no jams etc or juices which you really expect from even middle of the road hotels. my friend if going to London for 4 days are Christmas to a 4 star spa hotel for less than double what I paid for this and is laughing!
2022년 12월에 2박 숙박함

10/10 - 훌륭해요

Sarah

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Angus

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really great place to stay. Bit of a walk up the hill from the station but plenty of parking space if you have a car. The man at the reception was very friendly and happy to give recommendations on what to do around Bath. Would choose Wentworth House Hotel again in a heartbeat.
답변 제공: Danny 님, 2022년 11월 29일
Thank you for your kind comments

4/10 - 별로예요

Francesca

가족 여행
별로예요: 숙박 시설 상태 및 시설
I chose this property as it had parking and it was within walking distance of central Bath. I was very disappointed with the condition of the bed because I could feel ALL the metal springs. It was very uncomfortable. In addition, the tv reception was very poor and frustrating to watch.
2022년 11월에 1박 숙박함
답변 제공: Danny 님, 2022년 11월 29일
Thank you for your feed back. we will use your comments to improve our service.

8/10 - 좋아요

Moira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very helpful staff. As the hotel wasn't very full at this time of year I was upgraded to a nicer room. Less stairs and the en suite was en suite and not across the corridor involving 2 keys. At busy times the car park gets a bit crowded but fine this time.
2022년 11월에 2박 숙박함
답변 제공: Danny 님, 2022년 11월 18일
Thank you for your kind feedback. We look forward to seeing you again soon.

2/10 - 너무 별로예요

Matthew

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
When we arrived at the hotel the room we were given was a freezing cold room in the basement that smelled of mould. The wall radiator did not work and the only heater was a small electric heater. The Manager could not offer us any alternate room, or options to improve the situation. With my partner having a health condition we were forced to walk out and pay for alternate accomodation
2022년 11월에 3박 숙박함
답변 제공: Danny 님, 2022년 11월 18일
I am sorry that you did not enjoy your stay. As you wanted a twin room and we only have one, it wasn't easy to find an alternative room. However I did offer addition heating which was declined. Also it appeared to me that you had already decided to leave before bringing your dissatisfaction to our attention.

8/10 - 좋아요

Luke

2022년 9월에 2박 숙박함
답변 제공: Danny 님, 2022년 11월 18일
Thank you for your feedback

10/10 - 훌륭해요

Nikki

2022년 10월에 2박 숙박함
답변 제공: Danny 님, 2022년 11월 18일
Thank you for your feedback

2/10 - 너무 별로예요

stephen

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Rugby weekend away. Great game shame about hotel
Will next time read other reviews 1st. the place need a total refurbishment. Our 1st room we stayed in the rooms had cobwebs everywhere. They only clean-up to 6' No higher, window didn't shut so we could hear the noise from outside so only got 2 hrs sleep as well as the 4-poster bed was held together with corner brackets & not glued at all so moved & creaked every time we moved. The bathroom door lock fitted wrong way up. We complained & got moved the 2nd room was half the size & the only way we could get to the wardrobe was by putting 1 of the chairs on the other to make room. the 4 posters have not been cleaned on the tops for years the window lock was broken so didn't feel safe to leave laptop in the room as on ground floor covered in think dust the shower curtain was yellow in colour at the bottom & stain around the tiles & didn't have a shower as felt dirty to use. be careful if you book the breakfast as it's a set meal & only between 8am & 9 15 am so can't have a lay in no matter what.
bathroom shower curtain
chair we had to move to get to the wardrobe to put cloths in
Broken window catch on ground floor
2022년 10월에 2박 숙박함
답변 제공: Danny 님, 2022년 11월 18일
Thank you for your feedback

4/10 - 별로예요

Donna

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
This place has potential, however the rooms are sub par. Water in sink was cold. Bathroom big, but shower water temp very touchy. My husband had nothing but cold water last morning there. The establishment is "tired" looking. So much could be done!
2022년 10월에 3박 숙박함
답변 제공: Danny 님, 2022년 11월 18일
Thank you for your feedback. I am sorry you didn't make us aware of the hot water issues. We are an old Victorian building and therefore do not have any pumps on the hot water, this means during quiet periods it can take a few minutes to draw the hot water through.

8/10 - 좋아요

Kelvin

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good quite location not far from centre
Nice room in good location, staff where friendly and welcoming general decor could be updated
2022년 10월에 1박 숙박함
답변 제공: Danny 님, 2022년 10월 10일
Thank you for your feedback

6/10 - 괜찮아요

Tracey

2022년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Decent stay.
2022년 9월에 2박 숙박함