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메인스테이 스위트 덴햄 스프링스 - 배턴루지 이스트 여행 후기

2.5 out of 5
메인스테이 스위트 덴햄 스프링스 - 배턴루지 이스트
246 Rushing Road West, Denham Springs, LA

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 515개 이용 후기 중 230개" "
평점 8 - 좋아요. 515개 이용 후기 중 139개" "
평점 6 - 괜찮아요. 515개 이용 후기 중 54개" "
평점 4 - 별로예요. 515개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 515개 이용 후기 중 60개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

6.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was excellent. On check in, expressed my concern for cleanliness and odors due to my husband COPD to Cindy. She let us check the room before check-in. My husband loved the room. The hotel was full for the two nights we stayed, but it was so quiet you would never. We would definitely stay here again.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Thank you Mary and we are very excited that you enjoyed your stay and even more pleased that your concerns were met at check in by our great staff , They really do make this place a home away from home and love giving great service, I am so glad you got the chance to enjoy that . hope to see you again safe travels and stay safe .

8/10 - 좋아요

Annia

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very professional, educated and kind staff. The property was clean, good condition as well as the gym which was a plus for me. The only thing I would say is the bed was a smelly and extremely soft. We took care of the room since we have the dogs with us and leave everything clean because they were very nice to us. I will rebook the hotel for sure and recommend it.
2024년 4월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Thank you Annia ! Cant wait to see you next time

10/10 - 훌륭해요

Jesse

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like the convenience to the interstate
2024년 3월에 10박 숙박함

8/10 - 좋아요

Sherry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff up front has been nice. Room is nice. Bed was comfortable but sheets were sideways on the bed. Commode stopped up and maintenence fixed it just for it to stop up again. We r here for one night so we dealt with it. Was charged for room twice when I checked in. Hotel is nice. Will stay again.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Eric

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed my stay nice staff and clean!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

TyNiya

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
i loved the hospitality. everyone was nice and the rooms were clean.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Shelly

2024년 3월에 1박 숙박함

8/10 - 좋아요

Ronald

2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Whitney

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Price! Room was clean and well stocked with necessities. Check in was easy. Parking was great.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Adam

출장 여행
Tub was dirty. Had dirt and bugs in it. There was a $100 incidental fee hold placed on my card. Which wasn’t mentioned before and thought this was a little steep. I’ve heard of $25-$50 but never have I paid $100 for an incidental fee
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Eric

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay!
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Susie

좋아요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 6일
Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites Denham Springs - Baton Rouge East.We sincerely appreciate and value your feedback .Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

8/10 - 좋아요

robyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 6일
Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites Denham Springs - Baton Rouge East.We sincerely appreciate and value your feedback .Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 - 훌륭해요

Ivan 님, Moyock

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 6일
Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites Denham Springs - Baton Rouge East.We sincerely appreciate and value your feedback .Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 - 훌륭해요

Marisol

연인과의 여행, 출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
muy comoda con cocina y camas confortables
답변 제공: General Manager 님, 2024년 2월 6일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in MainStay Suites Denham Springs - Baton Rouge East and the services we provide . We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 - 훌륭해요

Marisol

연인과의 여행, 출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Miy comoda y agradable la habitacion
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 6일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in MainStay Suites Denham Springs - Baton Rouge East and the services we provide . We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 - 훌륭해요

Justin

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 6일
Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites Denham Springs - Baton Rouge East.We sincerely appreciate and value your feedback .Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

2/10 - 너무 별로예요

Alexa

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 6일
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Stephen

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 6일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in MainStay Suites Denham Springs - Baton Rouge East and the services we provide . We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

8/10 - 좋아요

Shontell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No tv connection
The room was nice so was the hotel. I only wish I could of watched tv but the tv had a poor connection that every time I was trying to watch a movie or said there as a connection issue so I was sort of left with nothing to do in my room.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 6일
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 6일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in MainStay Suites Denham Springs - Baton Rouge East and the services we provide . We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice
We were here just as a couples trip but it wasnt our first visit. We've been here a few times and enjoy every time. The only issue this time was the shower drain kinda backed up when taking a shower but thats it. Would recommend.
2023년 11월에 2박 숙박함

8/10 - 좋아요

dana

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Grandparents weekend
Nice stay. Hotel room was clean and bed was comfortable. On the morning of check out I saw what looked like blood stains on the mattress cover due to the fitted sheet coming off. That grossed me out. Bathroom appeared clean. Tub had stains and there was mold around tub. Front desk was very nice.
2023년 11월에 3박 숙박함

8/10 - 좋아요

Misook

2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Murray

별로예요: 직원 및 서비스, 편의 시설/서비스
Sketchy people hanging around. Sketchy area. Room was ok. Very noisy kids directly above me all night.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Robert 님, Commerce City

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Not a bad stay, as long as you realize that you get what you pay for. We were looking for a budget overnight stay and we got it. Staff was awesome and patient with a loud and rude customer when we waked in. Check-in was painless. The rooms are dated and in need of an upgrade. Broken trim, holes in the walls and doors, rust on the bathroom fixtures and the occasional bug(s) were not uncommon in the two rooms we had for the night. 1st world problems and not a deal breaker.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Ok stay not the best or worst
Vanity light was out. Handicap accessible bathroom was difficult to use- no counter space at all.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet and comfortable
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Carey

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Donyah

좋아요: 편의 시설/서비스
I loved the set up of the queen room with the full sized refrigerator, the location of the property was great and the staff was pleasant.
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 18일
Thank you for Staying with is we are delighted that you enjoyed your stay ! we take great pride in our costumer service ! Please come see us again .

8/10 - 좋아요

MARIA

2023년 7월에 10박 숙박함
답변 제공: General Manager 님, 2023년 9월 18일
Thank you for staying with us !

8/10 - 좋아요

MARIA

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The efficiency suite is very nice. In general the staff was very nice too
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 18일
Thank you for staying with us !

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Horrible customer service
2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

Tanya

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

john

2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Joanna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Is very clean and staff friendly
2023년 7월에 1박 숙박함

8/10 - 좋아요

Demetrius

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Charlene

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice
We stay here when we travel for work. Always clean, fresh and comfy. Staff is very friendly.
2023년 7월에 1박 숙박함

8/10 - 좋아요

Allen

가족 여행
Okay place for a couple nights
2023년 6월에 3박 숙박함

10/10 - 훌륭해요

tava

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The ability to just relax in a calm & peaceful environment
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

shameka

2023년 6월에 1박 숙박함

8/10 - 좋아요

RENE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
stay was OK and hotel was nice .
We had 2 roaches in our room and the TV was not working correct . I went down stairs to change batteries in remote. That was not the problem . The front desk clerk came upstairs to reset TV . After she reset it , we could not turn down the volume or turn the TV off . I had to physically turn off on side of tv .It was not a big deal to me . The AC unit is controlled by a wall thermostat and did not keep the temp on 68. Went to bed with cool air and woke up in the middle of the night to semi warm temps. The roaches and my wife were sparring to figure out who was staying and she woke in the morning still there. Flip flop solve the issue .
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Marjorie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet area, good sized suites. Happy overall!
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

David

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Viktor 님, Dallas

2023년 5월에 2박 숙박함

6/10 - 괜찮아요

Sherry

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The staff was very friendly. The room was okay. The bathroom had hair on the walls, a hole in the wall and a broken cabinet. The sheets made us itch. Advise the front desk that we needed new sheets and they gave us fresh ones. We didn’t itch with the new ones. I would recommend changing the security deposit sign to credit cards only, instead of they do not take Walmart gift cards Venmo and cash app. In my opinion it makes your first impression when checking in better and feel more comfortable staying there.
2023년 5월에 3박 숙박함

10/10 - 훌륭해요

Kara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I will stay there again. I liked the kitchen area in our room.
2023년 5월에 1박 숙박함

8/10 - 좋아요

Joseph

가족 여행
별로예요: 직원 및 서비스
2023년 5월에 1박 숙박함