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퀄리티 인 & 스위츠 배턴루지 웨스트 – 포트앨런 여행 후기

2.5 out of 5
퀄리티 인 & 스위츠 배턴루지 웨스트 – 포트앨런
131 Lobdell Hwy, Port Allen, LA

이용 후기

6.6
평점 10 - 훌륭해요. 588개 이용 후기 중 144개" "
평점 8 - 좋아요. 588개 이용 후기 중 146개" "
평점 6 - 괜찮아요. 588개 이용 후기 중 99개" "
평점 4 - 별로예요. 588개 이용 후기 중 90개" "
평점 2 - 너무 별로예요. 588개 이용 후기 중 109개" "

6.6/10

청결 상태

7.4/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

5.4/10

친환경

이용 후기

2/10 - 너무 별로예요

Glenn

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

4/10 - 별로예요

Darren

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Stephanie

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was old, run down and dirty. Everything was damaged and stained. An outlet didn’t work in our room. That being said, it looks as though they’re going to start remodeling.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Shaquilla

연인과의 여행
좋아요: 직원 및 서비스
Remote did not work, no extra battery. Cigarette burns in sheets.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Erwin

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Expedia no debería recomendar este tipo de hoteles.
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Keith

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the worst place I've ever seen. The sheets were stained with cigarette burns, hair on the fitted sheets, smoke smell unbearable. Safety lock on front door broken, carpet dirty with holes and burn marks. Toilet had putty holding up the base connected to floor with hair around it, 2 of the lamps were broken. Went to front desk to ask for new sheets and was told "All i have is one". So I was stuck with the pub infested fitted sheet". A crusty milky looking substance noted beside the bed that spread to the night stand, dirt noted on the curtains, top to bottom.
2024년 2월에 1박 숙박함

4/10 - 별로예요

Doreen

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
First room didn't have working lights so we had them switch us. Second room smelled horrible. Will not go back. We thought Quality Inn had higher standards
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Kenneth Dean 님, Hamilton

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No WiFi even though it advertised so. Two of the four lamps in the room didn't work. Broken sink. Ripped curtains. Smelly room. Iron didn't work. Chairs in break area were filthy and stained. Sausage and eggs were cold. No juice in the machine. So much more but I'll stop
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Richard

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
None of the ice machines on the entire property were working. My toilet was filthy. Clearly, the bathroom had not been cleaned. I tried to use the phone to call my wife and the phone in the room was disconnected. I decided to watch some TV and guess what? The television did not work. There was no signal. I am very unhappy and disappointed.
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Miellon

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Roach infested Dirty linen Bathroom sink clogged Toilet wont flush without several tries Rooms smell like cigarettes and musty odor.
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Lana

연인과의 여행
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Trevon

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Pictures online were very misleading
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Kendra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They had cut the elevator off. So the customer couldn’t use it
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Lydia

별로예요: 숙박 시설 상태 및 시설
Didn’t get the room ordered due to elevator not operating right curtains and carpet being the value of property down. Blanket on bed had holes in them like cigarette burns
2024년 1월에 1박 숙박함

4/10 - 별로예요

Jennifer

2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Neely

출장 여행
별로예요: 청결 상태
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Nazeem

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Standard room was appropriately clean so the front desk person provided executive suite within the same price which was an awesome experience.
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Martha 님, ottawa

2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Charlston

별로예요: 청결 상태
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

shiwana

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bottom of the barrel
If your looking for a last minute roach motel thatbhas no toilet plungers onsite..this is the motel for you.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jonathan

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

James

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cigarette burns in the sheets. Lights weren't working in the bathroom. Holes punched in the walls. Three words of advice ...Don't Do It!
2023년 12월에 1박 숙박함

4/10 - 별로예요

Devin

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

Sarah

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No toothpaste provided & elevator was out of order
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Jada

2023년 12월에 1박 숙박함

4/10 - 별로예요

Kelly

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
You get what you pay for!
This entire property is filthy! The lobby/dinning area tables had built up gunk on them and the chairs were heavily stained. The breakfast bar area was filthy and NO COFFEE! My room had hair all over the sink and floors with crumbs and grass all over the carpet. My bed had been undone like the room had never been cleaned. NO HOT WATER either. The elevator was broke and they tried to put me on the third floor walking up three tall flights of stairs. The staff were friendly, but it was just so dirty I had to leave a review to warn others.
2023년 11월에 1박 숙박함

4/10 - 별로예요

Alton

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was ok but the parking lot on the side is going to destroy someone's vehicle. I didn't like the fact that I had roaches in my room I really want my refund from this night.
2023년 11월에 1박 숙박함

4/10 - 별로예요

Niki

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
NOT CLEAN
THE PEOPLE WERE NICE, BUT THE ROOMS ARE NOT CLEAN, THE LOBBY CHAIRS HAVE STAINS ALL OVER THEM, SO GROSS YOU DIDNT EVEN WANT TO SIT ON THEM. SAME WITH THE SOFA BED CUSHIONS IN OUR ROOM. UN-CLEAN ALL WAY AROUND
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Robert

별로예요: 직원 및 서비스
Poorly managed business.
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Tommy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함

4/10 - 별로예요

derrick

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not 3 stars
2023년 10월에 1박 숙박함

4/10 - 별로예요

Kellie

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Room/bathroom dingy. Holes in walls. A/C sounded like a train every time it kicked on.
2023년 10월에 2박 숙박함
답변 제공: Lenaya Bell 님, 2023년 10월 24일
Dear Kellie, we apologize for the unpleasant experience you had at our establishment. We value your feedback and honesty, and we will use it to improve our training and procedures. Thank you for bringing this to our attention.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
It is not worth the discounted price.
My room was damp and smelled of mold and smoke. The shower head and pipe were exposed through a hole in the wall. The shower head was directed at the wall, and because it was free-floating in the hole you couldn't change directions of the water flow. The hair dryer was destroyed and was a fire hazard. They were unable to replace or fix it during my stay. The worst was the ROACHES!! I killed baby roaches in the sink area and on the bedside table. I left an opened butter on a dining room table at breakfast on Saturday. On Sunday when I went down for breakfast, it was in the same spot, which means that no one cleaned the tables. I could not wait to leave this hotel.
2023년 10월에 2박 숙박함
답변 제공: Lenaya Bell 님, 2023년 10월 24일
We apologize for the unpleasant experience you had during your stay in one of our rooms. We would like to assure you that the matter has been promptly addressed and resolved by our management team. In the future, we kindly request that you do not hesitate to approach our front desk if you encounter any discomfort during your stay. We value your feedback and appreciate your honesty. Thank you for choosing our establishment.

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

John

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

Andrea

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pulled up to the hotel and it was absolutely not what was pictured. We check in and walked in the room and instantly notice the strong smoke smell, holes in the comforter, just run down hotel. I go back to the check in desk and tell them that I did not want a smoking room and she said that was all that was available. I decided to suck it up and not go through the hassle of canceling for a refund. Go back to the room to use the bathroom. The toilet wouldn’t flush. We leave for the game and tell the service desk and they claim they’ll send someone to fix it. When we return to the room around 11:30pm, the toilet still wasn’t fixed. Just an overall not QUALITY experience. I learned a valuable lesson about letting my husband choose the hotels
2023년 10월에 1박 숙박함
답변 제공: Lenaya Bell 님, 2023년 10월 24일
We sincerely apologize for the inconvenience caused by the toilet issue you experienced, Andrea. We regret that our maintenance team may not have been available at the time of your request. Nevertheless, we promptly investigated the matter and found that the toilet was functioning properly. In order to avoid any future inconvenience, we kindly advise you to always verify the room details when making an online booking to ensure it is indeed a non-smoking room. We appreciate your feedback and extend our best wishes to you.

2/10 - 너무 별로예요

Nicole

2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Nicole

연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Don’t let the nice lobby fool you! After a terribly long check in process we arrived at our rooms which were not clean, no bedding, ash trays filled with cigarette butts and one of the doors was just wide open. They gave us new rooms which were equally run down and smelled like stale cigarette smoke. I witnessed many customers approaching the desk with various complaints as well.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Amber

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible conditions and smelled bad. really dirty
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

JOSE ANGEL

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
THE DIRTY ROOM HAD FLICKS IT IS UNACCEPTABLE THE SHEETS WITH STAINS
2023년 10월에 1박 숙박함

8/10 - 좋아요

Debra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was in a good location for my travels.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

YAMEN

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Abel

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
We came in late the clerk was nice but the room was bad the floor next to the sink was wet the sheets had stains the remote couldn’t change channels lucky for us we left early it was a quick stay
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Josue

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 7박 숙박함

4/10 - 별로예요

Genesis

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

4/10 - 별로예요

Bryce

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The check in staff, wife and husband, seemed to be in the middle of an argument when I arrived. I'm my presence, there were little words exchanged, you could feel the tension. The overall condition of the hotel and room were poor. Doors being open with A/C units blowing, some a/c units not on, and very old paint on the walls. The room was dated, had cigarette burns in the blanket and sheets in a min smoking room. The TV was missing a cable, so it didn't work, the door has trouble closing, and the door and security locks were very old and seemed inadequate.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Lindsey

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing was unique here
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 객실의 편안함
One of the worst experiences I have ever had with a hotel, tried to check in lady at the front desk said to come back in 30 Minutes the room will be ready then, get back and not only was the room not ready she says I didn’t have a confirmation. I’m showing her my itinerary now to show that it was booked and confirmed and she was legit no help the entire time. Worst experience ever
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Thomas G.

2023년 9월에 1박 숙박함
답변 제공: Lenaya Bell 님, 2023년 10월 6일
Im so sorry to see you had such a poor experience here with us, Im eager to hear what exactly you disliked .Feel free to contact the hotel to speak with someone regarding this stay.Best of luck,Lenaya BellFront Desk SupervisorQuality Inn & Suites -Port Allen