숙박 시설의 전망

러셀 탑 10 홀리데이 파크 여행 후기

3 out of 5
러셀 탑 10 홀리데이 파크
1 James Street, Russell, Northland

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 41개 이용 후기 중 22개" "
평점 8 - 좋아요. 41개 이용 후기 중 15개" "
평점 6 - 괜찮아요. 41개 이용 후기 중 2개" "
평점 4 - 별로예요. 41개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 41개 이용 후기 중 0개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

10/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location and basic facilities
2021년 7월에 1박 숙박함
답변 제공: Einnee Park Manager 님, 2021년 7월 19일
Dear expedia user, Thank you for taking the time to write a review, we really appreciate it! We read every review and use both positive feedback and constructive criticism to shape the future of Russell TOP 10 Holiday Park. If you intend on returning to Russell TOP 10 Holiday Park we would love to have you stay again. Thanks in advance for helping us spread the word about how awesome Russell TOP 10 Holiday Park really is :)

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Exactly what i needed for a weekends stay.
2021년 7월에 2박 숙박함
답변 제공: Guest Relations 님, 2021년 7월 5일
That is great feedback, thank you so much for sharing with us and we're pleased your enjoyed your weekend with us.

6/10 - 괜찮아요

karen

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great facilities
Everything would've been excellent if it wasn't for a huge domestic which went for several hours throughout the night. Police were called. An unfortunate and awful event. However, the glamping tent was gorgeous and facilities were clean and plentiful. We will go back, hopefully the disrespectful, violent family will not!!! (we have been assured by management that they will not be allowed back in the park).
2021년 4월에 1박 숙박함
답변 제공: Guest Relations 님, 2021년 4월 20일
This was horribly unfortunate for all the guests with us that night and we can not apologise enough for the disrespectful and immature behaviour from this group of so-called "adult" patrons. We will not be accepting them back into our park and we do hope you come and stay with us again and experience what a true stay at Russell is like. Thank you for sharing your feedback here and for speaking with our Park Manager directly regarding this incident. Until we see you again Karen, happy and safe travels.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, clean facilities and friendly staff.
2021년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2021년 3월 16일
Thank you very much, pleased you enjoyed Russell and the holiday park. Hope to see you again soon.

10/10 - 훌륭해요

Mrid 님, Auckland

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We are staying at bayview cabin so the location is up hill and can see the sunset, perfect location, close to ferry and dairy, room is clean and spacious enough for the 3 of us, thank goodness for air conditioning in the room. Will recommended and will come back again
2021년 1월에 3박 숙박함
답변 제공: Guest Relations 님, 2021년 1월 20일
Really lovely review, thank you for sharing this with us and we're pleased you are enjoying your stay. Have fun!!

8/10 - 좋아요

Peter

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Standard cabins are clean and basic, have a nice verandah though. Office hours were quite limited when we stayed.
2020년 11월에 1박 숙박함
답변 제공: Guest Relations 님, 2020년 11월 10일
Thank you so much for your candid review Peter. We are on reduced hours due to COVID. This allows us extra time to ensure everything is clean and safe for our guests. We look forward to going back to our longer hours soon... fingers crossed. Thanks again from the team.

10/10 - 훌륭해요

Helen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Too Short
Sadly was only a one night stay but Russell Top10 is the place you could stay for a week, very quiet, great facilities, throughly recommend
2020년 10월에 1박 숙박함
답변 제공: Guest Relations 님, 2020년 10월 25일
Hello Helen and we thank you for your review. We hope that next time you are in the area you have more then one night to explore. Until then, safe and happy travels.

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and relaxed.
2020년 9월에 4박 숙박함
답변 제공: Guest Relations 님, 2020년 10월 1일
Pleased you had a relaxed stay. Thank you for taking the time to review the park.

10/10 - 훌륭해요

JSV 님, New Zealand

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, with most of the amenities you would expect at an affordable price. The whole experience is of a professionally managed property. Excellent location and lots of options when it comes to the type of accommodation the property provides. I will definitely recommend.
2020년 7월에 1박 숙박함
답변 제공: Alicia 님, 2020년 8월 5일
Thanks so much for this wonderful review. We are glad you enjoyed yourself :)

10/10 - 훌륭해요

Cilla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Russell Camping Experience
A great overnight stay with town at walking distance. Thank you 😊
2020년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2020년 3월 4일
Very welcome Cilla and thank you for writing this review for us. Happy and safe future travels.

10/10 - 훌륭해요

Diego

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 5박 숙박함
답변 제공: Guest Relations 님, 2020년 1월 31일
Zippity doo da Diego, thank you very much for your 10 out of 10 review. We are pleased that you enjoyed your stay with us and we hope to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So friendly and clean, perfectly situated. Love staying at this Holiday Park
2020년 1월에 3박 숙박함
답변 제공: Guest Relations 님, 2020년 1월 22일
We love having you, thank you for your feedback. Cheers, Charissa

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 3박 숙박함
답변 제공: Guest Relations 님, 2019년 12월 29일
Thank you for your review. Happy future travels.

10/10 - 훌륭해요

Sue

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The whole complex was clean and tidy.....no hassles and where able to come and go as we pleased....enjoyed the view from our unit and would like to be able to come back in the near future.....loved our stay....thank you
2019년 10월에 2박 숙박함
답변 제공: Guest Relations 님, 2019년 11월 17일
Hi Sue, Thanks for taking the time to leave us a review about your stay at Russell TOP 10 Holiday Park. We really appreciate your feedback and always take on board your comments to help us to deliver our guests an even better holiday! All the best from the team and ourselves here at Russell TOP 10 Holiday Park.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 2박 숙박함
답변 제공: Guest Relations 님, 2019년 8월 5일
We cannot ask for any more than a perfect score... thank you so much for your review.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and quiet during our winter stay. Very nice spot.
2019년 7월에 1박 숙박함
답변 제공: Guest Relations 님, 2019년 7월 14일
Nice review and sounds relaxing. Thank you for sharing with us.

8/10 - 좋아요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We were very happy with the accommodation and would happily stay again
2019년 5월에 1박 숙박함
답변 제공: Guest Relations 님, 2019년 5월 15일
Wonderful feedback Donna, thank you for sharing your experience with us.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 4월에 1박 숙박함
답변 제공: Guest Relations Russell Top 10 Holiday Park 님, 2019년 4월 28일
Thank you for your top star rating. Hope we'll see you again.

10/10 - 훌륭해요

Yvonne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome Glamping
Fabulous. Great spot. Beautifully clean and tidy and friendly helpful staff.
2019년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2019년 3월 25일
Hello Yvonne, thank you for your lovely review and we are really happy that you enjoyed your stay. We are very lucky to be in such a beautiful spot with such a gorgeous outlook.

8/10 - 좋아요

Johan Sebastian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kannattaa yöpyä.
Russel TOP 10 Holiday park oli erittäin mukava ja siistit tilat. Pikku miinus tulee siitä että huoneet olivat erittäin lämpimät (tottakai kun ulkona on +30 mutta ei löytynyt mitään auttavaa tekijää huoneessa)
2019년 2월에 3박 숙박함
답변 제공: Guest Relations 님, 2019년 2월 27일
Thank you Johan, we are pleased you enjoyed your stay at Russell and thank you for your review. We have listened to the feedback regarding the warmth in your cabin/villa and it has been forwarded to management to access and see if this can be rectified moving forward. We wish you happy and safe travels wherever the road takes you next.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, lovely accommodation, great amenities.
2018년 12월에 3박 숙박함
답변 제공: Guest Relations 님, 2018년 12월 29일
Thank you for your review. Russell is such a lovely, historic place and we are happy you enjoyed it and also our holiday park. Happy Holidays!!

10/10 - 훌륭해요

Tiari

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do it again soon!!!!!
My brother and I spent 5 nights at Russell Top Ten Holiday Park and enjoyed every moment of it. The staff were so friendly and helpful and everything was just in tip-top condition and clean.
2018년 12월에 4박 숙박함
답변 제공: Guest Relations 님, 2018년 12월 29일
Hello Tiari and we're very pleased you had such an enjoyable experience at our Holiday Park. We look forward to welcoming you back soon. Happy Holidays.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2018년 12월에 2박 숙박함
답변 제공: Guest Relations 님, 2018년 12월 25일
Hooray for FIVE STARS!! Thank you for the review. Happy Holidays.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice location, close to ferry terminal and beach. Toilets were up hill. Not a proper arrangement for power supply. Power extension strip was in use to connect 6 outlets.
2018년 10월에 1박 숙박함
답변 제공: Fiona 님, 2018년 10월 16일
Hello, Thank-you for your feedback which we have taken very seriously and are investing the power supply arrangement as you mentioned. Cheers

8/10 - 좋아요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함
답변 제공: The Russell TOP 10 Team 님, 2018년 10월 1일
Thanks for the rating :)

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Epic spot 5 min walk from the beach and town center, it was a awesome stay
2018년 8월에 1박 숙박함
답변 제공: Fiona 님, 2018년 8월 27일
It was awesome having you stay with us.

10/10 - 훌륭해요

Coen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Russell easy
Great clean and good cabin. Had an awesome time in Russell.. Easy to walk to the warf from the top 10
2018년 7월에 1박 숙박함
답변 제공: Fiona 님, 2018년 7월 24일
Thanks Coen - appreciate your taking the time to comment.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Lack lustre accommodation
Not good value for money. Down pipe outside bedroom window dripped all night and had to close window, although very humid, in order to be able to sleep. There was an overflow of dirty brown water from beneath shower block, which ran across the footpath leading to the shower block. Overall disappointing.
2018년 4월에 1박 숙박함
답변 제공: The Russell TOP 10 Team 님, 2018년 4월 26일
Hi. I am sorry to hear you found our accommodation lack lustre. Had you brought the dripping pipe to our attention we would have done our best to rectify the issue for you during your stay. With regards to the overflow of water we had a burst drainage pipe during your stay, which was unfortunate, but has since been rectified.

10/10 - 훌륭해요

Gem 님, Perth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Very happy with our Bayview cabin, lovely park, walking distance to Russel town centre too, would stay here again.
2018년 4월에 2박 숙박함
답변 제공: Operations 님, 2018년 4월 11일
Thanks for the awesome rating

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved the location close to town & other beaches.
First time up in Russell with my family & we enjoyed our stay at this holiday park. A bit pricey for a small cabin for a family of 4 & so close side by side of other cabins but either than that I'd recommend coming back to stay again.
2018년 3월에 2박 숙박함
답변 제공: Operations 님, 2018년 4월 11일
We are glad you enjoyed your stay with us, we do hope make it back some time such a lovely place to bring the family for a holiday.

8/10 - 좋아요

massimo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vue et emplacement au top
Très belle vue sur la Bay of Islands
2017년 11월에 1박 숙박함
Thanks for the review :)

4/10 - 별로예요

Gina 님, New Zealand

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
3 night stay
Russell - what a fantastic place to stay great place with great people. The holiday park was well maintained with great amenities and very friendly staff. Now time for the moan... we had a terrible mattress on our bed though which was very disappointing and caused us a lot of discomfort - budget basic cabin would have been sufficient for our needs if the mattress and the bed were not so uncomfortable. I suggest you look at replacing them not only was the mattress well worn in places but the actual base of the bed made you feel like you were going to fall out of it. Other than the gripe about the bed all other areas were ok.
답변 제공: The Russell TOP 10 Team 님, 2017년 4월 7일
Thanks for the review Gina. We will look at the bed in our winter replacement program. It's a shame that the bed resulted in a score of 2 out of 5 given you thought the park was a fantastic place to stay overall. Hopefully we can do better next time!

8/10 - 좋아요

Bek 님, Auckland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place for the kids to stay
Great place for families and easy walking distance into the main street of the town/beach. Was lovely. Thanks so much for having us!
답변 제공: The Russell TOP 10 Team 님, 2017년 4월 7일
Thanks so much for staying :)

8/10 - 좋아요

RICHARD MARSH

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thanks Richard!

8/10 - 좋아요

Bev 님, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Simple cabin with a wonderful view
The lovely reception girl welcomed us so warmly and helped book our sailing trip for the following day without any fuss. The park was well maintained and clean. Everything we needed was in our cabin and we could eat our meals at the outdoor setting provided. The little hill walk to get to the cabin was well worth it for our view. Many thanks!
답변 제공: The Russell TOP 10 Team 님, 2017년 4월 7일
Thanks for the kind words Bev. We hope to see you again soon!

8/10 - 좋아요

Colleen 님, brisbane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very pretty place to stay
Lovely place lovely people close to all amenities. Reasonable rates.
답변 제공: Management 님, 2017년 3월 12일
Thanks for the review Colleen :)

6/10 - 괜찮아요

Donna 님, Otaki, NZ

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Motel in Holiday Park by the sea.
The holiday park in general was fine, well situated close to village, wharf and beaches, but the self contained unit was rather cramped and basic, although it had spectacular views over the bay. The main problem was lack of air conditioning which was desperately needed as the unit faced the afternoon sun and heated up like an oven! The heat stayed all night, making it nearly impossible to sleep! Even an awning would help! We stayed 10 nights!!!
답변 제공: Management 님, 2017년 3월 8일
Thanks Donna. We will take your feedback on board regarding the air-conditioning and awnings when we look at our upgrade program over winter :)

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice caravan park in a great location
Clean room, basic facilities, great quiet location but still an easy walk to town. Would definitely come back
답변 제공: Management 님, 2017년 3월 8일
Thanks!

10/10 - 훌륭해요

Tony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy as Larry
Very clean and lovely staff. Defo stay again.
답변 제공: General Manager 님, 2017년 3월 8일
Thanks Tony, or is it Larry? :)

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice accomodation for kids too
A great holiday accomodation for the whole family.
답변 제공: The Russell TOP 10 Team 님, 2016년 10월 14일
Thanks so much for the lovely review :)

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely View
We couldn't have asked for better! The staff are lovely and helpful! We arrived very late and all our documents were left in the safe. Woke up to a lovely view! Thank you
답변 제공: Manager 님, 2016년 7월 9일
Thanks for the great review. That view certainly is something!