The staff were excellent and extremely friendly. Very welcoming atmosphere for the family. The room was spacious and very clean with good amenities like ironing board, tea, coffee, kettle etc. The room itself was very old with cupboard door hinges not working, damage on cupboard doors etc. The Bed was like a piece of cardboard laid over concrete with a pillow that may have had a bit of stuffing in there somewhere. Also be careful of the sharp edges on the built on bedside tables. My husband rolled over in the middle of the night and smacked his head on the corner as they overhang the mattress a bit. The toilet was almost unusable as it was hard up against the tiled wall and you couldn't sit on it. Parking was difficult with very limited room available but workable.