필로우탑 침대, 책상, 노트북 작업 공간, 방음 설비

베이몬트 바이 윈덤 리지랜드 I-95 여행 후기

2.5 out of 5
베이몬트 바이 윈덤 리지랜드 I-95
511 James L. Taylor Rd, Ridgeland, SC

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 314개 이용 후기 중 88개" "
평점 8 - 좋아요. 314개 이용 후기 중 83개" "
평점 6 - 괜찮아요. 314개 이용 후기 중 56개" "
평점 4 - 별로예요. 314개 이용 후기 중 41개" "
평점 2 - 너무 별로예요. 314개 이용 후기 중 46개" "

7.2/10

청결 상태

7.8/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, great shower, comfortable bed, little highway traffic noise.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello David,Thank you for highlighting the cleanliness, comfort, and peaceful environment during your stay. We're pleased to hear you enjoyed the shower and bed. Should you have any future concerns, feel free to reach out to our management team directly for further assistance.

2/10 - 너무 별로예요

Wendy

별로예요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 18일
Hello Wendy, We're sorry to hear that your experience didn't meet your expectations. We encourage you to reach out to us with any feedback you may have from your stay so we can address the issues accordingly.

8/10 - 좋아요

Lee

2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 13일
Hello Lee,We're delighted to hear you had a pleasant stay with us. We look forward to welcoming you back soon!

8/10 - 좋아요

Christian

출장 여행, 가족 여행
좋아요: 편의 시설/서비스
Muy cómoda
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 13일
Hello Christian,Nos alegra saber que encontró su estancia cómoda. ¡Esperamos darle la bienvenida de nuevo en el futuro!

8/10 - 좋아요

Olga 님, Roebling

좋아요: 청결 상태, 직원 및 서비스
Very clean
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Olga,We are delighted to hear that you found our hotel to be very clean. Your positive feedback is greatly appreciated and we hope to welcome you back in the future for another enjoyable stay.

2/10 - 너무 별로예요

Eden

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Eden, We're sorry to hear that your stay was not up to your expectations. Please don't hesitate to contact us directly to discuss your experience further and allow us the opportunity to make it right.

4/10 - 별로예요

Karl 님, Sun Prairie

별로예요: 청결 상태, 숙박 시설 상태 및 시설
close to Blue Heron walking trail/park. This was the best part of our stay. Also close to restaurants.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Karl, We're glad to hear that you enjoyed the convenient location near the Blue Heron walking trail and restaurants. We hope you had a lovely time exploring the area and had a pleasant stay overall.

10/10 - 훌륭해요

Sue

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very nice, nice rooms. Clean.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Sue,We are delighted to hear that you found our staff nice and enjoyed our clean, nice rooms. Your feedback is much appreciated. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

6/10 - 괜찮아요

Charles

가족 여행
Répond à nos attentes. Accueil faible, mais chambre propre.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Charles, Nous prenons en considération votre retour sur l'accueil et la propreté de la chambre. Nous espérons avoir le plaisir de vous accueillir à nouveau pour surpasser vos attentes.

4/10 - 별로예요

Bernard 님, Tampa

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
You get what you pay for. The good… Other than the price I will say that the bed was comfortable. Loud metallic sound when getting in and out but firm and slept well. The bad… Close to the highway so loud. Ridiculous key fee of $1.00 upon check in. Know it’s only a buck but really simply put it in your fee for the room. Tub did not drain when showering. Water level up to shin by time finished. Brownish water every time you initially turn on water. The ugly… Stucco ceiling in bathroom falling down in large spots. Had pics but will not allow me to paste here.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 31일
Hello Bernard,We apologize for any inconvenience you experienced during your stay. We appreciate your feedback regarding the comfortable bed and will address your concerns internally. Please feel free to reach out to our management team with any further details or feedback you may have.

8/10 - 좋아요

Bonnie

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 13일
Hello Bonnie,We appreciate you choosing our hotel for your stay! We hope you had a wonderful time and look forward to welcoming you back soon for an even better experience.

6/10 - 괜찮아요

chinh

별로예요: 직원 및 서비스
When waited at the reception for check in, i needed rest room. I was told go to the station service outside because there is no restroom at the reception. My room was dirty, and maintenanance needed. Bad experience.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello chinh,We apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we will address the cleanliness issue with our team. Should you wish to discuss your experience further, please contact our management team. Thank you for bringing this to our attention.

2/10 - 너무 별로예요

Cee

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Entirely too noisy, the facility is pet friendly so dogs are barking everywhere . The “ extended staying “ guests have BBQs outside in the parking lot . My linens were visibly DIRTY and STAINED , I requested for clean linens and was told there was no housekeeping on Saturday . Overall I didn’t stay and spent $206
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Cee, We apologize for the inconveniences you encountered during your stay. We strive to accommodate all guests, including pets, and offer a variety of amenities. We encourage guests to contact our management team directly to address any concerns or feedback for future improvements.

6/10 - 괜찮아요

Carol

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Carol,We appreciate your recent stay with us and hope you had a pleasant experience. Should you have any feedback to share, please do not hesitate to contact us directly. Your input is valuable to us for future improvements.

10/10 - 훌륭해요

John

좋아요: 숙박 시설 상태 및 시설
All good. Would stay here again
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello John,We're delighted to hear you had a positive experience during your stay. We look forward to welcoming you back in the future for another enjoyable visit.

8/10 - 좋아요

CUONG

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello CUONG,We are thrilled to hear you had a pleasant stay with us! Please let us know if there is anything else we can do to make your next visit even more enjoyable.

8/10 - 좋아요

Stephen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Bed and main area if room was clean. Bathroom stucco ceiling was peeling off to the point of falling off, one of the 2 light bulbs needed replacing in the shower area.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Stephen, Thank you for sharing your feedback with us. We appreciate your compliments on the cleanliness of the bed and main room. Your observations about the bathroom will be passed on to our maintenance team for their review and attention. We hope to provide an improved experience for your future stays.

10/10 - 훌륭해요

Jessica

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice staff. clean
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Jessica,We are joyful to hear that you found our staff accommodating and appreciated the cleanliness of our hotel. We strive to maintain high standards in both service and cleanliness to ensure a comfortable stay for all our guests.

4/10 - 별로예요

Hilal

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There were stains on towels and we saw a roach in the bathroom
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Hilal, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

8/10 - 좋아요

Larry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy On-Off from I-95 Nice Staff Good Restaurants in the City
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 3일
Hello Larry,We appreciate your positive feedback on our convenient location and friendly staff. It's great to hear you enjoyed the dining options in the city as well. Should you need any assistance in the future, please don't hesitate to reach out to us.

8/10 - 좋아요

Doreen

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Doreen,We're thrilled to hear you had a pleasant stay with us! If you have any further thoughts to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

8/10 - 좋아요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very convenient - but road noise all night made it difficult to fall asleep without earplugs. Friendly staff, clean room. Breakfast was adequate, although the apples were old. There's a nice park and walking trail nearby.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Barbara,We appreciate your feedback on our convenient location, friendly staff, clean rooms, and the nearby park and walking trail. We regret any inconvenience caused by noise and the quality of the apples. Our team strives to address such issues promptly. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

4/10 - 별로예요

Donald

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 22일
Hello Donald,We're sorry to hear that your experience did not meet expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address any issues.

10/10 - 훌륭해요

xiaofeng

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
酒店晚上前台人非常好
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 20일
Hello xiaofeng,我们很高兴听到您对我们前台团队的称赞。您的支持是我们不断努力提高服务质量的动力。希望您未来能再次选择我们酒店入住。

4/10 - 별로예요

FRANCOIS

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Les draps étaient très très sale
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello FRANCOIS,We appreciate your feedback and regret any inconvenience caused during your stay. Please feel free to reach out to our management team to address any concerns about your experience.

4/10 - 별로예요

Robin

좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very noisy from highway. Multiple Fire crackers sounding like gun fire all night, I left at 4am.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello Robin, We apologize for the inconvenience caused by the noise from the nearby highway. While we strive to provide a peaceful environment for our guests, occasional traffic noise can be unavoidable. We appreciate your feedback and will take it into consideration to enhance our guests' experience. Thank you for choosing our hotel and we hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Angire

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient , clean,safe stay
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 15일
Hello Angire,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel to be convenient, clean, and safe during your stay. We strive to provide a comfortable and secure experience for all our guests. If you have any other comments or suggestions, please feel free to contact us. We appreciate your patronage and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Kristen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very affordable and a good value for the price. Staff was very nice. Unit needs a little work on bathroom drywall.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 10일
Hello Kristen,We appreciate your feedback and are glad to hear that you found our hotel to be affordable and of good value. We apologize for any inconvenience caused by the condition of the bathroom drywall. We will be sure to address this matter with our team to ensure future improvements. Thank you for bringing this to our attention.

8/10 - 좋아요

Jeffrey

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Simple property for a nights sleep. Would not want to stay for a week, but good for a decent night before a long day on the road.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Jeffrey,Thank you for choosing to stay with us and sharing your feedback. We're glad to hear that you had a decent night's sleep. Our property is ideal for guests looking for a comfortable stopover before continuing their journey. We appreciate your review and hope to welcome you back whenever you're in need of a restful night's stay.

10/10 - 훌륭해요

Patricia 님, Centreville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What I like the most was the friendly staff, comfortable beds and nice breakfast. The price was excellent for the service and comfort. We would definitely stay there again.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 28일
Hello Patricia,Thank you for taking the time to share your positive experience with us. We're delighted to hear that you enjoyed our friendly staff, comfortable beds, and delicious breakfast. It's great to know that you found our price to be excellent for the service and comfort provided. We look forward to welcoming you back for another wonderful stay in the future.

10/10 - 훌륭해요

Bridget

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Bridget,We are thrilled to hear that you had a wonderful stay at our hotel! We hope to welcome you back soon for another fantastic experience.

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very accommodating. Allowed us the dogs. Quite. Will stay here again
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Patrick,Thank you for choosing our hotel for your recent stay and for highlighting our accommodating atmosphere. We appreciate your feedback and are delighted to hear that you found your stay with us peaceful. We look forward to welcoming you and your furry friends back in the future.

4/10 - 별로예요

Jessica

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It hadn’t been cleaned in so long that there was a water ring in the toilet. But the staff was very friendly
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Jessica, Thank you for taking the time to share your feedback with us. We appreciate your kind words about our friendly staff. We apologize for any cleanliness issues you encountered during your stay. We strive to maintain a high standard of cleanliness and will address this matter with our housekeeping team.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I had a good stay. It was quie clean. Nice area.
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Dear Guest,Thank you for choosing our hotel for your stay! We're glad to hear that you had a positive experience with us. We value your input and look forward to welcoming you back in the future!

2/10 - 너무 별로예요

Nayeli

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Todo está deteriorado! Y sucio las camas y baños
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Nayeli,Lamentamos mucho escuchar sobre su experiencia decepcionante durante su estancia en nuestro hotel. Valoramos los comentarios de nuestros huéspedes y nos disculpamos sinceramente por cualquier inconveniente causado. Analizaremos detenidamente sus comentarios para abordar cualquier problema de mantenimiento y garantizar una limpieza óptima. Agradecemos que haya compartido su opinión y esperamos poder brindarle una mejor experiencia en el futuro.

2/10 - 너무 별로예요

Boris

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Boris, We're sorry to hear that your stay with us was not up to your expectations. Please reach out to our hotel directly so that we can address any concerns you may have had during your time here. We appreciate your feedback and hope to have the opportunity to improve your experience in the future.

4/10 - 별로예요

Jeffery

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
I don't see how it was rated 8.0
Bathroom door busted looked like some one kicked it in. Noise from interstate came through the door like it was open. Due to missing weather stripping. Every time I moved on bed it made a loud metal banging sound.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Jeffery, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We appreciate your feedback regarding the bathroom door and the noise coming from the interstate. We will make sure to address these concerns with our maintenance team. We apologize for any disturbance caused by the noise from the bed. We appreciate your feedback and will look into this matter further.

10/10 - 훌륭해요

Ralph

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Ralph,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We pride ourselves on providing excellent service and we are thrilled that we exceeded your expectations. We hope to have the pleasure of welcoming you back again in the future.

6/10 - 괜찮아요

Mark 님, Media

별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Mark, Thank you for staying with us. We value your experience and would appreciate any feedback you may have. Please don't hesitate to reach out to us directly so that we may address any concerns or issues you may have encountered during your stay. We hope to have the opportunity to welcome you back in the future.

6/10 - 괜찮아요

Oliver

좋아요: 청결 상태
Front desk was locked at 9;00 p.m. and had to check in through a small side kiosk which was extremely odd and took extra time.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Oliver,Thank you for your feedback regarding your recent stay with us. We apologize for any inconvenience caused by the temporary closure of our front desk at 9:00 p.m. Our side kiosk check-in is an alternative option that we provide for our guests' convenience, and we regret that it took extra time. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

Caren

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 2일
Hello Caren, We appreciate you choosing our hotel for your stay. If you have any additional feedback or comments, please reach out to us directly. We hope to have the opportunity to welcome you back in the future.

6/10 - 괜찮아요

Grant

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
They ran out of breakfast! Room was comfortable though
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Grant,Thank you for your feedback about your recent stay. We apologize for any inconvenience caused by the breakfast shortage. We strive to provide a comfortable experience and are glad to hear your room met your expectations. We value your comments and will use them to improve our services.

2/10 - 너무 별로예요

Hui

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
路边酒店,非常一般
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Hui, We're sorry to hear that you found our hotel to be average. Your feedback is important to us, and we appreciate you taking the time to share your experience with us. If there is anything specific you would like us to address, please don't hesitate to contact our management team directly. We hope to have another opportunity to provide you with a better stay in the future.

8/10 - 좋아요

PHILLIP

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello PHILLIP, We're delighted to hear that you had a pleasant stay at our hotel. Should you have any additional comments or suggestions, we kindly invite you to reach out to us directly so that we may further enhance your experience in the future. We hope to welcome you back soon for another wonderful stay at our hotel!

4/10 - 별로예요

Charles

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We did not feel safe. The area around the property was remote. The plug for the hair dryer was broken and electrical wires were exposed. The breakfast was poor, not even any orange juice. We went elsewhere. On the positive side, the A/C worked well and the bed was comfortable.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 26일
Hello Charles, Thank you for taking the time to share your feedback with us. We apologize for any concerns you experienced during your stay. Rest assured, the safety and comfort of our guests are of paramount importance to us. We have addressed the issue with the hair dryer and electrical wires to prevent any future occurrences. We appreciate your acknowledgement of the well-functioning A/C and comfortable bed. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.

10/10 - 훌륭해요

John

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 26일
Hello John,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We hope to have the pleasure of welcoming you back in the future.

4/10 - 별로예요

Gregory

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
A NO stay for us but you decide.
The woman at check in around 7pm was nice informative and just pleasant to speak with. The card did not work and she reprogramed it then just fine. The room, the floor looked like it had not been cleaned in months. Paint looked like a 3yr old did it. Door was very hard to open, maybe bent, lock and unlock very hard. Sheets clean, bed ok but pillow, like they should be on a couch, so hard. Noise from highway makes it impossible to sleep for more than a few minutes at a time, vey loud! On decibel meter inside the room low 55.8db high 94.4 db average 77.8db at 10 pm. Toilet seat falling off, needs work. Shower head partially clogged. Great water pressure and hot water. Room old and looked it. Breakfast, no fruit, runny scrambled eggs, no meat except sausage gravy with biscuits or sliced bread. Two cold cereals and make your own waffles. Bad coffee, only 2 yogurt’s for all to enjoy, orange juice looked off. Have dry packeted grits and oatmeal. I ate two grits and the wife had a slice of toast and yogurt. Daughter ate nothing said something didn’t look right about the food. Over all we recommend a NO stay at this place. Noise, rundown appearance and the included breakfast would be the reasons. Also charging $1 to get a key to the room not deposit but to “buy” the key to get in the room.Go figure that one out.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 25일
Hello Gregory, Thank you for taking the time to share your experience with us. We appreciate your positive feedback about our front desk team and their pleasant service. We apologize for any inconvenience you experienced with the cleanliness of your room and the difficulty with the door lock. We'll share your comments with our maintenance team so that they can address these issues. We understand that the noise from the highway was disruptive to your stay, and we apologize for any inconvenience caused. Regarding breakfast, we appreciate your feedback and will take it into consideration for future improvements. Thank you for bringing these concerns to our attention.

6/10 - 괜찮아요

Ian

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Ian,Thank you for choosing to stay with us. We apologize if there were any aspects of your stay that did not meet your expectations. We value guest feedback and would appreciate it if you could reach out to us directly so we can address any concerns you may have. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Carlos

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 25일
Hello Carlos,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had an excellent experience with us. We strive to provide outstanding service and ensure every guest has a comfortable stay. If you have any further feedback or need assistance in the future, please don't hesitate to reach out to us.

10/10 - 훌륭해요

Jaime

가족 여행
좋아요: 편의 시설/서비스
Está bien
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Jaime,Thank you for taking the time to share your feedback. We appreciate your comments and apologize for any inconvenience you experienced during your stay. We value your input and will use it to improve our services. If you have any further concerns, we encourage you to reach out to our management team directly.