로비

로드웨이 인 컨퍼런스 센터 여행 후기

2 out of 5
로드웨이 인 컨퍼런스 센터
1295 N 11th St, Beaumont, TX

이용 후기

5.4
평점 10 - 훌륭해요. 215개 이용 후기 중 21개" "
평점 8 - 좋아요. 215개 이용 후기 중 43개" "
평점 6 - 괜찮아요. 215개 이용 후기 중 49개" "
평점 4 - 별로예요. 215개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 215개 이용 후기 중 65개" "

5.6/10

청결 상태

6.2/10

직원 및 서비스

5.4/10

편의 시설/서비스

4.8/10

숙박 시설 상태 및 시설

4.6/10

친환경

이용 후기

6/10 - 괜찮아요

Hollianne

단체 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not too bad. Very clean and the customer service was good.
2024년 2월에 4박 숙박함
답변 제공: sejal 님, 2024년 3월 10일
Thank you so much for your feedback. Please come visit us again.

8/10 - 좋아요

Timiko

2023년 11월에 1박 숙박함
답변 제공: sejal 님, 2023년 12월 21일
Thank you so much for your feed back. We really appreciate your business. Please come visit us soon.

6/10 - 괜찮아요

Heather

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Sam 님, 2023년 10월 17일
Thank you for staying with us. We appreciate your business.

6/10 - 괜찮아요

Elysha

2023년 9월에 1박 숙박함
답변 제공: Paul 님, 2023년 10월 17일
Thank for staying with us.

8/10 - 좋아요

Lee

2023년 3월에 1박 숙박함
답변 제공: SAM 님, 2023년 4월 18일
Thank you so much for your kind comments and review regarding your most recent stay with us.

8/10 - 좋아요

Lee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great just no coffee
2023년 3월에 1박 숙박함
답변 제공: Paul 님, 2023년 3월 8일
Thank you for staying with us and apologize for an inconvenience.

10/10 - 훌륭해요

Taria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The front desk clerk was friendly and welcoming will definitely stay agsin
2022년 9월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 7일
Hello Taria, Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our front desk and also our clerk. We hope you'll return to see how we continue to improve our service and hospitality.

2/10 - 너무 별로예요

Michelle

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 5박 숙박함
답변 제공: Manager 님, 2021년 10월 19일
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

2/10 - 너무 별로예요

Octavia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad Bad Bad
It was dirty. There were bed bugs. Upon checking in there was a woman at the counter threatening that she was going to stab a man if he came back to her room. I should’ve bolted then but I was running from a hurricane. After checking in was when I was like, why didn’t you leave?” The room was dirty and there was bed bugs. I immediately asked for my money back and found a better hotel. It should be a zero star hotel. I couldn’t stay even in an emergency situation so that says a lot and I’m not a picky person at all.
2021년 9월에 3박 숙박함
답변 제공: Manager 님, 2021년 10월 19일
"We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas.", we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

2/10 - 너무 별로예요

Carl

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My say there was horrible and management was mad dont care you was in a crisis only thing they wanted was money
2021년 8월에 3박 숙박함
답변 제공: Manager 님, 2021년 10월 19일
"We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas.", we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

4/10 - 별로예요

Israel F

2021년 8월에 1박 숙박함
답변 제공: Manager 님, 2021년 10월 19일
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

2/10 - 너무 별로예요

cem

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Website inaccurate info
I couldn’t stay that hotel because they sold my room someone else . They said. “You are a Hotels.com customer. We don’t care” . me I couldn’t find any other hotel that area ( Beaumont) I drove almost two hours far Concoe . Hotels .com can you tell me what kind deal you guys have . If they can sell my reservation ….
2021년 8월에 1박 숙박함
답변 제공: Manager 님, 2021년 10월 19일
Thank you for sharing your experience with us. We appreciate the input referring to our area and comments about our room. We hope to see you again in the future.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not happy
The room didn’t look clean. Hair still in the sink and the shower. Toilet seat was dirty. Bed was stiff. Couch looked old.
2020년 10월에 1박 숙박함
답변 제공: sejal 님, 2020년 11월 18일
sorry for the inconvenience. Thank you for staying with us.

8/10 - 좋아요

Bobby 님, Houston, TX

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wasn't in the greatest part of town. But the facility was clean the room was nice and it was comfortable. No real complaints whatsoever.
2020년 10월에 1박 숙박함
답변 제공: sejal 님, 2020년 11월 18일
Thank you for staying with us.

6/10 - 괜찮아요

Authur Trey

출장 여행
좋아요: 청결 상태, 직원 및 서비스
2020년 9월에 1박 숙박함
답변 제공: sejal 님, 2020년 11월 18일
Thank you for staying with us.

6/10 - 괜찮아요

DarlaG 님, Houston

출장 여행
좋아요: 직원 및 서비스
This is definitely a notel-motel. Felt very rundown & rather like they started to update then gave up. Whites are more yellows & the entry & halls are kind of depressing. Remarkably, my bed & pillows were super comfortable- and I say that as someone who has a tempeurpedic at home. Sad as this place is, I was grateful for a spot to crash, as my original hotel, north of Lake Charles, took my reservation, but when I arrived at 10:30 p.m., says, "No rooms!" Midtown had the only took left in the whole area! Thank goodness!
2020년 9월에 1박 숙박함
답변 제공: sejal 님, 2020년 11월 18일
Thank you for staying with us.

8/10 - 좋아요

Randy 님, Lad Lake, FL

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The price was great, the room was a new remodeled but I don't think they cleaned up after the remodel was complete. But overall our stay was good.
2020년 3월에 5박 숙박함
답변 제공: sejal 님, 2020년 3월 30일
Thank you for staying with us.

6/10 - 괜찮아요

Fulgencio

별로예요: 숙박 시설 상태 및 시설
2019년 12월에 1박 숙박함
답변 제공: sejal 님, 2020년 1월 17일
Thank you for staying with us.

6/10 - 괜찮아요

Dennis

2019년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing I found a. Bit uncomfortable was the smell in the lobby area
2019년 9월에 1박 숙박함
답변 제공: paul 님, 2019년 10월 17일
Thank you for staying at our hotel.

4/10 - 별로예요

Howard

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not worth the price.
Not so great. Overpriced for what it is. Spend a few dollars more and be at a much nicer hotel chain like a Hilton brand or holiday inn type of place.
2019년 9월에 1박 숙박함
답변 제공: sejal 님, 2019년 10월 17일
Thank you for staying at our hotel.

4/10 - 별로예요

실제 이용하신 고객

2019년 9월에 1박 숙박함
답변 제공: Prit 님, 2019년 9월 16일
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean and neat. Just didn't like it that I was upstairs and had to walk on the other side to get to the stairs to get to my room. I really preferred a bottom room.
2019년 8월에 1박 숙박함
답변 제공: Prit 님, 2019년 9월 5일
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 - 괜찮아요

실제 이용하신 고객

2019년 8월에 1박 숙박함
답변 제공: Prit 님, 2019년 9월 5일
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 - 괜찮아요

Ashley

가족 여행
Disappointed
Hotel has no ice machine. Side doors get locked overnight from 9pm-6:30am according to posted signs, but they were locked early and unlocked late, requiring very long walk to and from room through the lobby and around the hotel via the parking lot because posted schedule was not followed. Bed very uncomfortable. Poor lighting and furniture placement - lamp placed on desk was not plugged in, nor was there an outlet to plug into. Plumbing issues - tub and toilet drain slow.
2019년 8월에 2박 숙박함
답변 제공: Prit 님, 2019년 9월 5일
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Yesenia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
Great stay for the price couldn’t complain. Friendly staff and close to all the shops.
2019년 8월에 1박 숙박함
답변 제공: sejal 님, 2019년 8월 19일
Thank you for your feedback. We appreciate it very much.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s horrible and the staff are rude. They say they have breakfast but only have old cereal and old bred that’s it.
2019년 8월에 3박 숙박함
답변 제공: pAUL 님, 2019년 8월 17일
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Linda

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함
답변 제공: paul 님, 2019년 8월 5일
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
별로예요: 편의 시설/서비스
It was all fenced in with onky one way out. The grass needed cut and our refrigerator leaked water on the floor.
2019년 7월에 1박 숙박함
답변 제공: paul 님, 2019년 8월 5일
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not up to part at all..I would never go back there
2019년 7월에 2박 숙박함
답변 제공: Paul 님, 2019년 8월 5일
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 7월에 1박 숙박함
답변 제공: Prit 님, 2019년 7월 15일
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2019년 7월에 1박 숙박함
답변 제공: Prit 님, 2019년 7월 15일
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함
답변 제공: Prit 님, 2019년 7월 15일
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place was ok. Pool was dirty. Breakfast was cereal and stale muffins.
2019년 6월에 1박 숙박함
답변 제공: Prit 님, 2019년 7월 15일
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2019년 6월에 1박 숙박함
답변 제공: Prit 님, 2019년 7월 15일
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Princeton/Bendetta

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Emergency Layover
We ended up staying due to the bad weather, but for the price of $55 we slept well. The smell in the room's was over whelming, but the ac filtered that out. Can't say to much about the lobby smell though.
2019년 6월에 1박 숙박함
답변 제공: sejal 님, 2019년 6월 12일
Thank you for staying with us.

4/10 - 별로예요

Dominique

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ehh..
The place was run down. Had I not already booked it, I wouldn’t have ever stayed here. The picture are not what it looks like inside. The man was super nice tho. I came with my 3 kids and myself, room service would not give me more then 2 towels even though there was 4 of us in the room. You get what you pay for.. even though I have paid this same amount for places much nicer.
2019년 5월에 1박 숙박함
답변 제공: sejal 님, 2019년 6월 12일
Thank You for staying with us.

8/10 - 좋아요

Jackie

아이를 동반한 가족 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
I like the desk clerk, he was very nice and understanding. The rooms wasn’t so clean but they wasn’t too bad.
2019년 6월에 1박 숙박함
답변 제공: paul 님, 2019년 6월 12일
Thank You for staying with us.

10/10 - 훌륭해요

April

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 1박 숙박함
답변 제공: Prit 님, 2019년 6월 5일
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very rude an not people friendly service sucked ass
2019년 5월에 1박 숙박함
답변 제공: Prit 님, 2019년 5월 30일
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태
2019년 5월에 1박 숙박함
답변 제공: Prit 님, 2019년 5월 27일
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 - 괜찮아요

Igor

별로예요: 직원 및 서비스
Stinky rooms, breakfast next to ‘0’. Only front deck guy was friendly. House kippers kept nocking in our doors 2 hours before check out time . But In General is was ok for one night budget stay .
2019년 5월에 1박 숙박함
답변 제공: Prit 님, 2019년 5월 27일
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 - 괜찮아요

Maria

Pet friendly
Need updates, new carpets and cost of paint
2019년 5월에 1박 숙박함
답변 제공: Prit 님, 2019년 5월 24일
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 1박 숙박함
답변 제공: Prit 님, 2019년 5월 24일
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 - 좋아요

Caitlyn

좋아요: 청결 상태
별로예요: 직원 및 서비스
2019년 5월에 2박 숙박함
답변 제공: Prit 님, 2019년 5월 24일
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 4월에 2박 숙박함
답변 제공: Prit 님, 2019년 5월 4일
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
NothingNothingNothingNothingNothingNothingNothingNothing
2019년 4월에 1박 숙박함
답변 제공: Prit 님, 2019년 5월 14일
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service. Clean rooms. Great price. Will be back soon
2019년 4월에 1박 숙박함
답변 제공: Prit 님, 2019년 5월 4일
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 - 좋아요

Mary

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Durable enough
Ok
2019년 4월에 1박 숙박함
답변 제공: Prit 님, 2019년 5월 20일
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 2박 숙박함
답변 제공: pRIT 님, 2019년 4월 30일
Dear Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We apologize for the incident that happened and will improve it in future. We hope to see you again.