외관

창안 그랜드 호텔 여행 후기

4.5 out of 5
창안 그랜드 호텔
27 HUA WEI LI, CHAOYANG DISTRICT, Beijing, PEK

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 55개 이용 후기 중 10개" "
평점 8 - 좋아요. 55개 이용 후기 중 24개" "
평점 6 - 괜찮아요. 55개 이용 후기 중 13개" "
평점 4 - 별로예요. 55개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 55개 이용 후기 중 4개" "

7.4/10

청결 상태

7.4/10

직원 및 서비스

6.6/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
值得入住
房間舒適,如果可以改成非固定式蓮蓬頭更好!其他一切很完美
2018년 8월에 2박 숙박함

10/10 - 훌륭해요

Clara 님, Vancouver

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staffs are very friendly. Very good breakfast buffet. But room pretty old.
2018년 7월에 8박 숙박함

10/10 - 훌륭해요

John 님, Changyan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice big size bed and shower area Very spacious reception area etc.
2018년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good for business trip
適合商務旅行,早餐頗多樣選擇;可能因用餐的人也很多,座位比較吃緊;才起身繼續取其他食物,很快就被清理,座位也被整理成可以供其他客人使用的;還好還沒有其他客人坐了我的位置。附近沒有太多小商家可以逛的。這次行程沒有機會使用到 報到櫃台,入住與退房都有點等候時間長,櫃台看來還有其他服務人員,但未前來即時協助處理,仍是仰賴原來的兩位服務人員進行處理。
2018년 5월에 1박 숙박함

6/10 - 괜찮아요

Liang 님, Brisbane, Australia

Average but could do better
We found the hotel to be rather old and the room air felt very musty and there was a cigarette smell coming from the air conditioning. The bathroom needs to be fully refurbished. One of the bath towel had a big hole in it. The hotel staff do not speak much English and we had difficulty finding the swimming pool due to lack of English communication. It has a 4 star rating but does not live up to its rating. Rather disappointed.
2018년 5월에 1박 숙박함

8/10 - 좋아요

Hsiang-Chun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
感覺
很舒適

6/10 - 괜찮아요

Danny

Impressive appearance, that's it
It appears to be a five star hotel, a grand exterior and lobby, it ends there, check-in was cumbersome, slow and inattentive, at 2PM there was only one of the two rooms I reserved ready, then in a hurry, they scrambled a room for me, I found out it was a room for disabled person, (and I am not a disabled man). I beared with it, but almost slipped in the shower, since the bathroom is designed for wheel chair user that shower while sitting, I did get a standard room the following two nights. The lights are dim so it feels depressing even while all lights were turned on. Not much in the immediate neighborhood.

6/10 - 괜찮아요

Jie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Convenient hotel
It's handy to go around Beijing, the huge city. It gives a good service at a reasonable price. Will choose next trip.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A truly dirty place of hell!
Very dirty - carpets, corridor, chairs, tables, beds, toilets etc are so broken and old to be humanely recommendable. Room sells, so does the whole hotel. It is smoke-filled filthy, though smoking is already banned in Beijing. It is not cheap and with the same sort of price, one can easily find a much better hotel. It claims to be a 4 star and even 5 - star as displayed in its reception. That is totally misleading! It is not even a 2 star hotel. In fact, it is hard to call it a hotel as it is located in a office building and even the taxi driver could not find it. The staff except the luggage staff are rude and unhelpful. It is the most low efficiency hotel, whereas in Beijing hotel staffs are usually very efficient. The hotel's restaurant is so dirty, the chairs are so dirty and broken to sit on. It does not have a menu, only laminated sheets. Such a filthy experience never again!

2/10 - 너무 별로예요

Stan 님, Australia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not sure how they got their star rating
Arrived at hotel, staff did not speak English, eventually found one that did. Had to ask for assistance to get our bags to our room. Found carpet dirty and in poor condition, but reception staff either did not understand or did not care. Bed very hard. Unsure how Wotif pick their secret hotels, but they need to read the guest reviews as we found other reviews similar to ours. Hotel looks grand, but that is all and we would give it less than 3 stars. Staff very unhelpful, but walked around looking important. Quick to chastise us for lying on lounge while waiting to go to airport.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Forget this hotel
Don't waste your money and ruin your holiday in this hotel. Really drty carpet, run down wash room, weak aircon and inadequate lighting. Ask to change another room - the reply was they are all the same; and indeed its true. This hotel is filled with local tour groups; swimming pool and gym are open to the local membership. The younger receptionist are generally more friendly and willing; but there is really not much they can do.

8/10 - 좋아요

MEI HUI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

8/10 - 좋아요

Grace 님, Seattle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, close to tourist attractions. It is reasonable rate yet the hotel provides a lot luxury and services.

6/10 - 괜찮아요

Expedia Relocation

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
A decent hotel next to Panjiayuan Station.
The mattress was one of the hardest I'd slept on, the carpet was dirty and the bathroom had patches of mould. The room itself was big and the water pressure in the shower was great. The service was good and all the people at reception spoke English.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 객실의 편안함
It was ok, but the carpets need changing. Other than that the facility is nice, but the carpets made it not so good. The bed was a bit hard too. I got a chance to stay in two rooms because I was moved and it was the same

8/10 - 좋아요

john 님, san jose ca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
hotel ok out of the way no wireless 3.5 stars
NO WIRELESS IN ROOMS, Despite the name this hotel IS NOT ON CHANG AN BLVD.but in the south east part of the city. Bit distant from subway, no nearby restaurants, Next to giant "antiques " mall.

8/10 - 좋아요

Cho In 님, hong kong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Satisfied with the service, enjoy the stay here =] The hotel is a 5-10mins walk from the subway.

4/10 - 별로예요

Richard 님, Los Angeles

별로예요: 숙박 시설 상태 및 시설
First time in BJ
ChangAn was a Grand Hotel maybe two decades ago. No worthy sites within walking distance from hotel. Wasted time in traffic jam as the hotel is far from major BJ sight seeing locations. Neighborhood is a working class, felt unsure but didn't experience any problem at all. Stayed in two rooms because of the packaged tour for three nights but we added two nights before the tour to start so we would have more time in BJ. Front desk speaks little English and not attentive. Rooms were comfortable but had issues with shower head, hot water pot air-cond. Had to change one room after they couldn't repair AC the second time. Breakfast (included with tour) was good but crowded due to InterInternational study group. Nice mix of Western and Chinese choices. But had a few dinners at some restaurants just east of the hotel. Wifi was good but must ask for a wireless router.Did not try other hotel amenities. Wouldn't recommend for first timer in BJ.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
bra business hotell
Ligger i bra område, kan dock vara svårt att få taxi tidig morgon

6/10 - 괜찮아요

Danny 님, seattle, us

좋아요: 객실의 편안함
a grand hotel had it's glory days.
it is a grand looking hotel, it had it's glory days, age has caught up with it, a little renovation will help a lot. I wonder where the slippers were, they are almost a ubiquitous item in all hotels in china, after two days stay and not seeing them, it makes me wonder if it is cost saving measure or simply a negligence on the service personnel, little things tell a great deal of a hotel's operation philosophy. Good location, near the famous antique market known as panjiayuan, and the subway station is right around the corner. Good mom & pop restaurants near by with good food.

10/10 - 훌륭해요

Keener 님, Oro Station, ON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location
Close to the subway and some interesting shops. Very hard beds but they provide a thick mattress pad on request which made the beds comfortable.

10/10 - 훌륭해요

ちぃ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Young guy 님, Taiwan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location & reasonable price
Service can be better.

4/10 - 별로예요

ぷーすけ 님, 大阪

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ビジネス滞在でしたが・・・
チェックインの際から、フロントの女性の対応はかなり悪かったですね。中国の女性フロントで愛想がいいことはほぼ無いのですが、更に悪いのでは。 テレビは未だにブラウン管でびっくり。またそれが調子悪く、突然オフになったりオンになったりと。 シャワールームもバスタブ横のタイル目地はカビが発生しており、非常に気分が悪かったです。 4つ星レベルとは思えないところでした。数年前にオリンピックのあった町のホテルとは・・・。

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
没有wifi
服务不错 遮光很好 就是上网不方便

6/10 - 괜찮아요

J B 님, London

좋아요: 직원 및 서비스, 객실의 편안함
largest bed in the world
I stayed in the hotel's executive room on 24th floor, and this room has the largest bed I've ever seen! at least 2 meters wide, and the general condition was ok due to wear and tear for a long period. But the service on the executive floor is non-existant, and the executive lounge was locked up and fridge was locked up for use outside hours. and there was really nothing inside the lounge either.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함

8/10 - 좋아요

kathy 님, california

좋아요: 청결 상태, 직원 및 서비스
good place to be for a week in Beijing.
We were there for a week while on a tour of China. The hotel was nice and clean, and the lobby was impressive. The room was spacious and clean. There was free wifi in the lobby that was pretty good, but sometimes you had to walk around to get a good signal. People at the desk were helpful and spoke fair English. We had no problem communicating our needs, and they always called a taxi for us without any delay. The room was dimly lit, it would have been nice if the bedside lamps were bright enough to read by. There were nicks in the wood in the vanity and doors, and the grout in the tiles in the bathroom, both on the floor, and in the shower were discolored. They weren't dirty, but could have used a re-do. Shower curtain was very clean. The bedding was nice and liked the duvets on top of the beds. The beds were very hard though. The grout around the tile in the bathroom vanity was smeared with what looked like black ink or something (the vanity was black, so it probably was a repair), but it was clean. Clean was what was important to me, and it was clean, but they didn't do much to repair the small things that make you feel like you were in a 4 star hotel. There was no smell of smoke, which I appreciated.

8/10 - 좋아요

Ben 님, New York

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
close to most of must sights
It is a pleasent stay at this hotel, the staff at front desk are nice and efficient. Room rate is reasonable for its location. Would consider to stay this hotel for future trip.

10/10 - 훌륭해요

Mark 님, Full-time Travel

좋아요: 청결 상태, 직원 및 서비스
Staff were extremely helpful and personable.
I was very impressed with the helpfulness and interest in communicating on a personal level amongst staff. Very unusual in this part of the world. It made the stay feel like I was with a caring family.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함

8/10 - 좋아요

Rich 님, Chicago, IL, USA

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Recommended
Concierge and reservation staff were fluent in English and very helpful. Our room was large and comfortable, although a little bit worn and dated. Restaurants and room service were prompt and reasonably priced, and the food was good.

2/10 - 너무 별로예요

yyu 님, beijing

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
so dirty never use this again
very poor , so far from the tube , dirty room dirty everything booked for 5 nites and cancled after one nite i paid three times more in another hotel after cancel it conz everything was full , but i think it worth for pay more and just got out off that place it can only rate as one star even less

8/10 - 좋아요

周先生

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
总体不错!
服务很贴心,设施有一点点老旧,适合家庭居住,商务接待的话有点欠缺,交通十分方便

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

Elisabetta 님, Bonn, Deutschland

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Inconvenient for the individual traveller
The location of the Hotel is inconvenient and of little interest. The underground station is far from the hotel. My room was noisy.

8/10 - 좋아요

Houkman

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice hotel
A very good deal for the dollar.Clean good staff nice rooms easy to get around

10/10 - 훌륭해요

Christina 님, Australia - NSW - Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Above average; Value: Amazing; Service: Outstanding; Cleanliness: Immaculate;

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설

8/10 - 좋아요

Mathieu 님, Halifax, NS, Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Price, Clean, Comfortable. Not bad location
I had no problem with this hotel, everything i needed was given and the room was kept tidy everyday. The only thing is the subway station is a bit far so if you plan to use public transportation, you need to take either the bus or a taxi to the subway station which is just around 15 yuan. Overall it was great for my trip around China ^^

8/10 - 좋아요

Antoinette 님, Australia - QLD - Sunshine Coast

좋아요: 청결 상태, 직원 및 서비스
Facilities: Everyday; Value: Reasonable; Service: Courteous; Cleanliness: Pleasant; It was still reasonable value for money.

8/10 - 좋아요

hong 님, Australia - NSW - Sydney

Facilities: Unpretentious; Value: Economical; Service: Inoffensive; Cleanliness: Tidy;

6/10 - 괜찮아요

sigge

별로예요: 객실의 편안함
missä kaikki on?
Hotellin ympärillä ei ole mitään ravinoloita /kauppoja yms. Pakko mennä taksilla muualle. Huoneessa valtavan kokoinen sänky jossa kivikova patja. Ravinolassa hyvää mutta suhteellisen kallista ruokaa.

8/10 - 좋아요

JiaShan 님, Australia - VIC - Melbourne

좋아요: 청결 상태

6/10 - 괜찮아요

John 님, USA

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
No way can it be rated as a 5-star hotel
The breakfast included with the room rate was so plain, almost the same kind of food every day. The room's decoration was so simple. No free wi-fi access in room. The room was poorly maintained, you can see peeling paint and cracks everywhere. Not close to shopping other than antique shops Not close to public transportation such as the subway or bus to the airport Got charged $1 for attempted to make a local phone call that didn't even go through

8/10 - 좋아요

chris 님, Australia - NSW - Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Above average; Value: Affordable; Service: Professional; Cleanliness: Pleasant;

8/10 - 좋아요

Alexia.Blythe

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
物超所值
由於是工作需要所以到北京大多住宿此飯店~但預定飯店時常無搭配早餐~附近吃早餐不甚方便~希望能多提供有早餐的專案!! 除此之外~飯店的管理與整潔都是相當令人滿意的!!

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2012年1月10日宿泊
値段が安いのと、取引先に近いので、7年ほど前から10回程度このホテルを使いました。設備の老朽化やサービスの低下がすすんでいると感じます。今回感じたこと:①チェックアウトの際、男性の応対が悪かった。②部屋のTVは古く、リモコンすら見つからなかった。(紛失した?)③浴槽の栓がきちっと閉まらないため、お湯をはれなかった。それと全体的にどことなく汚い。④アメニティーの髭剃りがなかった。 他人事ながら、まず経営者の根本的な意識改革が必要なのでは、と思いました。

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel value
I have stayed at several hotels in Beijing and this was a good hotel at a great price. English speaking staff, nice rooms, beautiful inside, english menu, bar with pool table and darts on the top floor, air con even worked! Only cons were hard beds (very common in most china hotels) and a little further away from the main hotel corridor but nothing farther then a $4 cab ride. If they added softer beds and put in a newer style shower, this would be 5 stars. 4 star hotel at a 3 star price.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
それなりに
立地が都合のよい方には、お薦めするホテルです。 売店のドリンクなどの料金は日本と変わりませんが、確かな物を置いています。 デラックスの部屋はかなり広くて満足です。一人でもGOOD。(安いから) 受付の態度が少し悪い感じです。愛想が無い。 部屋掃除のお姉さん達は、ものすごく愛想が良いです。気持ちいい!! タクシーの利用も良いです。