Greetings from Hilton Beijing! We appreciate you taking time during your busy schedule to share your recent experience of your stay with us, we are pleased to know that you enjoyed your stay with us. It is our mission to consistently delivering the highest possible service and stay experience to you. Thank you again for your valuable insights and look forward to welcoming you back soon.

Greetings from Hilton Beijing! Thank you for choosing to stay with us at Hilton Beijing and also for taking the time to share your feedback with us. The scores you have provided on various services are very important to us. I have shared it with relevant department heads and they might pass it on to all their team members so we can continue to live up to the Hilton promise. It is our mission to consistently delivering the highest possible service and stay experience to you. Thank you again for your valuable insights and look forward to welcoming you back soon.

Dear Jiyoung, Greetings from Hilton Beijing and thank you for sharing your experience on Expedia. It is a great pleasure to hear that you enjoyed our clean rooms and we sincerely apologize for the smoking smell. All our rooms in line with government policy are non-smoking. We have feedback to our Housekeeping team. We apologize once again and look forward to welcoming you back soon. Yours sincerely, Hilton Beijing

Dear Guest,Greetings from Hilton Beijing! It is our pleasure to know that you enjoyed your stay at our new renovated Junior Suite. Indeed, we have completed our first phase renovation of rooms & suites, all elegantly transformed into our new “Diplomats Mansion” theme, reminiscent of the past but with an eye to the future. We have not made any structural changes to our rooms, therefore we have to re-measure them, and will update our website if needed. Once again, thank you again for your valuable insights and we will continue our effort to enhance ourselves as the return to our guest who give the trust to us to choose to stay at Hilton Beijing. The team and I are passionate about hospitality and we hope to see you again soon. Yours sincerely, Hilton Beijing

Dear Sangsi, Happy New Year from the entire Hilton Beijing team! Thank you for sharing your recent stay here at Hilton Beijing and I am pleased that you were able to experience our authentic Hilton hospitality. Your positive feedback is the biggest encouragement to us to keep improving. Once again, we thank you for choosing to stay with Hilton Beijing and looking forward to welcome you back in 2019.

Dearest Guest, Greetings from Hilton Beijing! The team & I have enjoyed reading your comments and sincerely thank you for your compliment. Your positive feedback is big encouragement for us and it gave our team a great motivation that the little things made a difference to you. Indeed we start our long-awaited room renovation project which will transform our main tower guest rooms with modern elegance and unique offerings, we are convinced that our new transformed guest rooms will make your future stays with us even more enjoyable. We are looking forward to welcome you back for the third time and I am sure you will like our new rooms. Yours sincerely, Hilton Beijing

Dear Guest, Greetings from Hilton Beijing! We appreciate you taking time during your busy schedule to share your recent experience of your stay with us, we are pleased to know that you enjoyed your stay with Hilton Beijing. I have shared your comments with our team members and they were very happy to hear them. We are always glad to hear comments, good or bad as they help us to understand how better to serve our guests. We thank you again for your valuable insights and look forward to welcoming you back on your next return to Beijing. Yours sincerely, Hilton Beijing

Sunny greetings from Hilton Beijing! Thank you for staying with us and sharing your experience with your fellow tripadvisor travelers. The team and I are pleased that you have enjoyed our services on offer. Your comments made us smile and we know it’s the little things that make your stay more comfortable. Hilton Beijing is indeed situated in a very central location within the city and I am pleased to hear that you have found the surrounding is convenient for you to reach anywhere. All of us at Hilton are passionate about hospitality and we are looking forward to see you again soon on your next return to Beijing. Yours sincerely, Hilton Beijing

Dear Guest, 최근 체류 기간 동안 경험 해 주신 시간을내어 주셔서 감사합니다. 우리가 당신의 기대에 못 미쳤다는 사과를합니다. 우리의 편의 시설로 인해 불편을 끼쳐 드려서 진심으로 사과드립니다. 힐튼 베이징은 정기적 인 실내 보수 공사를 수행하며 스파, 회의실 및 테라스 공간의 성공적인 개조로 작년부터 서비스 및 시설을 개선해 왔습니다. 2017 년에는 새로운 식당 인 Makan Kitchen이 열립니다. 또한 재발을 피하기 위해 후속 조치를 취할 수 있도록 부서장들과 의견을 공유했습니다. 최상의 서비스와 경험을 모든 고객에게 일관되게 제공하는 것이 우리의 사명입니다. 다시 한 번 사과 드리며, 또 다른 기회를 제공하고 진정한 힐튼 베이징 서비스를 보여 드리겠습니다. 팀과 저는 여러분을 다시 반갑게 기다리고 있습니다. 힐튼 베이징 팀 전체와 나는 번영으로 가득한 훌륭한 2017 년을 기원합니다. Yours sincerely, Stefan Schmid General Manager

친애하는 고객, 힐튼 베이징에서 인사말! 우리는 당신이 당신의 바쁜 일정 중에 시간을내어과 힐튼 베이징과 숙박의 최근 경험을 공유 주셔서 감사합니다. 우리가 알고있는 것을 기쁘게 생각합니다 당신은 힐튼 베이징에 체류를 즐겼다. 나는 우리 팀 구성원과 의견을 공유하고 그들은 매우 만족했다. 우리는 당신의 귀중한 통찰력을 위해 다시 한번 감사하고 다시 베이징에 다음 반환에 당신을 기다리고 있겠습니다. 너의 진심으로, 스테판 슈미트 일반 관리자

자기야, 손님 힐튼 북경 인사!우리는 감사해요. 너 바쁜 때, 너 요즘 너 같은 힐튼 북경 남아 있다.우리는 기꺼이 알아 힐튼 북경 유쾌하게.나는 당신의 의견을 모두 우리 팀, 그들은 매우 기쁘다.우리 다시 한번 감사 귀중한 견해와 기대하고 있습니다. 너 다시 다음 북경에 돌아왔다. 진심으로. 스티븐 응력 사장

Dear Guest, Greetings from Hilton Beijing! We are pleased to know that you enjoyed your stay with Hilton Beijing. We thank you again for your feeback and look forward to welcoming you back on your next return to Beijing. Yours sincerely, Stefan Schmid General Manager

Dear Guest, Greetings from Hilton Beijing! We are pleased to know that you enjoyed your stay with Hilton Beijing. We thank you again for your feedback and look forward to welcoming you back on your next return to Beijing. Yours sincerely, Stefan Schmid General Manager

Dear Guest, Thank you so much for taking time to share your recent stay experience in Hilton Beijing. We sincerely apologize for any inconvenience that caused by our amenities. Hilton Beijing conducts regular interior refurbishment and amenities maintenance, in order to serve you better. Please also accept our sincere apology upon the shortfall in our service. We will enhance the training to improve our work efficiency. It is our mission to consistently delivering the highest possible service and stay experience to you. We thank you again for your valuable insights and look forward to welcoming you back on your next return to Beijing. Sincerely, Stefan Schmid General Manager

Dear Guest, Happy New Year! Greetings from Hilton Beijing. We are pleased to know that you enjoyed your stay. It is our mission to consistently delivering the highest possible service and stay experience to you. We look forward to welcoming you back on your next return to Beijing. Sincerely, Stefan Schmid General Manager

고객님께, 힐튼 베이징호텔에 투숙경험을 말씀 해 주셔서 대단히 감사드립니다. 힐튼 베이징 호텔은 베이징의 차오양 상업구과 외교지역의 중심에 위치 해 있으며, 베이징 수도국제공항으로부터 20분, 산리툰쇼핑센터, 798문화예술구, 자금성, 만리장성등의 관광지로부터 교통 상 편리한 위치에 자리하고 있습니다. 저희 호텔은 고객님께 최상의 서비스를 제공해 드리고 있으며 항상 최고의 투숙 경험을 제공 해 드리고자 합니다. 다시 한번 감사의 말씀을 드리며, 베이징에 오실 때 꼭 다시 찾아주시길 부탁드립니다. 총지배인 배상

Celine서희님께, 힐튼베이징에서 인사드립니다! 시간을 내주시어 리뷰 작성해 주심을 진심으로 감사드립니다. 지내시는동안 힐튼베이징 서비스 – 이른 체크인 경험 – 에 만족하여 주셨다니 기쁘게 생각합니다. 다시한번 귀중한 시간내어주셔서 참여해주심을 감사 드리며, 다시 베이징에 오시면 더 좋은 서비스로 보답하겠습니다. 스테판 슈미드 배상 General Manager

Dear Jinkyu, Greetings from Hilton Beijing! Thank you for sharing your experience during your stay on Expedia. We are pleased to know that you like our services on offer and our hotel. I have shared your comment with our team and they were very pleased. We thank you again for your valuable insights and look forward to welcoming you back on your next return to Beijing. Yours sincerely, Stefan Schmid General Manager

Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.

Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.

Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.

Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.

Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.

Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.

Greetings from Hilton Beijing! We appreciate you taking time during your busy schedule to share your recent experience of your stay with us, we are pleased to know that you enjoyed your stay with us. It is our mission to consistently delivering the highest possible service and stay experience to you. Thank you again for your valuable insights and look forward to welcoming you back soon.

Greetings from Hilton Beijing! Thank you for choosing Hilton Beijing for your trip and sharing your comments with us during your busy schedule. We are glad to know that you are very satisfied with our environment. We are relentless in our efforts to provide our guests with the best possible service and experience. Thank you again for your comments and feedback, and we look forward to welcoming you back to Hilton Beijing.

Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.

Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.

Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.

Greetings from Hilton Beijing! Thank you for choosing to stay at Hilton Beijing recently and taking the time to share your feedback with us. We are so happy to know that you enjoyed your stay with us. I have passed on your feedback to the relevant department head for further investigation, training and improvement to ensure that guests can have a more comfortable stay experience. We are relentless in our efforts to provide our guests with the best possible service and stay experience. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.

We here at Hilton Beijing are so pleased that you enjoyed your recent stay with us. Thank you for taking the time to give us your valued feedback on your stay. We have shared it with relevant department heads and they might pass it on to all their team members so we can continue to live up to the Hilton promise. We thank you again for your valuable insights and look forward to welcoming you back.

来自北京希尔顿酒店的问候！非常感谢您选择下榻北京希尔顿酒店，并在百忙之中填写了酒店服务质量追踪的调查问卷。您所提供的评分对我们很重要。很高兴听到在您的入住期间我们的团队为您提供了您所期待的服务。我已经和所有部门负责人进行了分享，他们会将您的反馈传递给所有团队成员，这样我们就可以继续履行希尔顿承诺。 我们始终如一毫不懈怠的努力，旨在为我们的客人提供最好的服务以及入住体验。再次感谢您的评价与反馈，并期待您能够再次光临北京希尔顿酒店。

We here at Hilton Beijing are so pleased that you enjoyed your recent stay with us. It is wonderful to hear that our teams provided you with the Hilton service you have come to know and love. Thank you for taking the time to give us your valued feedback on your stay. I have shared it with all department heads so they might pass it on to all their team members so we can continue to live up to the Hilton promise. We look forward to welcoming you back to Hilton Beijing in the future.

Dear Philip, Thank you for choosing to stay with us at the Hilton Beijing and also for taking the time to share your feedback with us. The score you have provided is very important to us. We have shared your results with the relevant Heads of Department to continue to refine the level of service we offer to our guests. Reviewing your questionnaire, I have noted that we have not met your expectation in certain areas. I would appreciate if you could share with me some more details about your experience, so that we are able to make necessary improvement to our service on your next arrival. In the meantime, my team and I look forward to welcoming you back to our Hotel in the near future.

尊敬的客人，您好。 来自北京希尔顿酒店的问候。非常感谢您对我们的服务的认可。您的信任与支持是我们前进的最大动力。我们致力于为您提供舒适满意的入住体验，让您在北京希尔顿酒店留下美好的回忆。我们再次感谢您的评价及反馈，并期待您能再次光临北京希尔顿酒店。

We here at Hilton Beijing are so pleased that you enjoyed your recent stay with us. It is wonderful to hear that our teams provided you with the Hilton service you have come to know and love. Thank you for taking the time to give us your valued feedback on your stay. I have shared it with all department heads so they might pass it on to all their team members so we can continue to live up to the Hilton promise. We look forward to welcoming you back to Hilton Beijing in the future.

Dear SHAN We here at Hilton Beijing are so pleased that you enjoyed your recent stay with us. It is wonderful to hear that our teams provided you with the Hilton service you have come to know and love. Thank you for taking the time to give us your valued feedback on your stay. I have shared it with all department heads so they might pass it on to all their team members so we can continue to live up to the Hilton promise. We look forward to welcoming you back to Hilton Beijing in the future.