尊敬的宾客，您好。感谢您选择入住北京索菲特大酒店，谢谢您选择我们作为您旅途中的伴侣，并抽出宝贵时间与我们分享您的入住体验. 得知您对我们服务的满意和肯定，我们倍感荣幸。您的认可是给我们最大的鼓励。 相信您的分享给予了更多旅行者一个有价值的参考，真诚期待您的再次光临。

您好，很高兴您在北京索菲特大酒店度过了比较满意的入住之旅，如您所说酒店地处北京外交及商务核心区，与天安门广场、故宫博物馆、中国国家博物馆等知名历史建筑比肩为邻，步行约4分钟即可到达北京建国门地铁站。我们会一如既往的用微笑的服务和专业态度为您以及每一位宾客服务，再次感谢您对酒店的好评，期待与您再次见面，祝您生活愉快。

您好，感谢您选择北京索菲特大酒店作为您在北京的下榻之旅，通过分数感到您对酒店某些方面不太满意，我们真诚的希望在您方便的时候能够联系我们告知我们不足并给予我们一次改正的机会，谢谢。祝您生活一切顺利。

Dear Lubos，Thank you for choosing to stay at Sofitel Beijing Central and taking the time to speak highly for us. As the first French luxury hotel brand in Beijing, we are pleased to provide you with a satisfying stay. We will continue to serve you and every guests with our smiling service and professional attitude. Thank you again for your favorable comments on the hotel. We look forward to meeting you again.

Dear Rosane, Thank you for choosing to stay at Sofitel Beijing Central and taking the time to speak highly for us. As the first French luxury hotel brand in Beijing, we are pleased to provide you with a satisfying stay. We will continue to serve you and every guests with our smiling service and professional attitude. Thank you again for your favorable comments on the hotel. We look forward to meeting you again.

Dear guest，Thank you for choosing to stay at Sofitel Beijing Central and taking the time to speak highly for us. As the first French luxury hotel brand in Beijing, we are pleased to provide you with a satisfying stay. We will continue to serve you and every guests with our smiling service and professional attitude. Thank you again for your favorable comments on the hotel. We look forward to meeting you again.

Dear Guest, We are glad to see that you highly rate your recent stay with us. Feel free to come back! Sincerely Yours,

尊敬的客人，感谢您入住北京索菲特大酒店，也很抱歉我们未能提供给您一个满意的入住体验，我们诚挚的邀请您在方便时拨打前台电话或者联系大堂经理告诉我们具体的细节，以便我们改正，再次感谢您选择入住北京索菲特大酒店，希望此次经历不会影响到您对我们一贯的信任，期待您的再次光临。

Dear Guest， Thank you for choosing to stay at Sofitel Beijing Central and taking the time to speak highly for us. As the first French luxury hotel brand in Beijing, we are pleased to provide you with a satisfying stay. We will continue to serve you and every guests with our smiling service and professional attitude. Thank you again for your favorable comments on the hotel. We look forward to meeting you again.

Dear Mr. Marsalino， Thank you for choosing to stay at Sofitel Beijing Central and taking the time to speak highly for us. As the first French luxury hotel brand in Beijing, we are pleased to provide you with a satisfying stay. We will continue to serve you and every guests with our smiling service and professional attitude. Thank you again for your favorable comments on the hotel. We look forward to meeting you again.

Dear Guest， Thank you for choosing to stay at Sofitel Beijing Central and taking the time to speak highly for us. As the first French luxury hotel brand in Beijing, we are pleased to provide you with a satisfying stay. We will continue to serve you and every guests with our smiling service and professional attitude. Thank you again for your favorable comments on the hotel. We look forward to meeting you again.

Dear Nicola, Thank you for choosing to stay at Sofitel Beijing Central and taking the time to speak highly for us. As the first French luxury hotel brand in Beijing, we are pleased to provide you with a satisfying stay. We will continue to serve you and every guests with our smiling service and professional attitude. Thank you again for your favorable comments on the hotel. We look forward to meeting you again.

Dear Man Lung， Thank you for choosing to stay at Sofitel Beijing Central and taking the time to speak highly for us. As the first French luxury hotel brand in Beijing, we are pleased to provide you with a satisfying stay. We will continue to serve you and every guests with our smiling service and professional attitude. Thank you again for your favorable comments on the hotel. We look forward to meeting you again.

Dear Man Lung， Thank you for choosing to stay at Sofitel Beijing Central and taking the time to speak highly for us. As the first French luxury hotel brand in Beijing, we are pleased to provide you with a satisfying stay. We will continue to serve you and every guests with our smiling service and professional attitude. Thank you again for your favorable comments on the hotel. We look forward to meeting you again.

尊敬的宾客您好， 欢迎您下榻北京索菲特大酒店。并抽出宝贵时间与我们分享您的入住体验，您和您家人满意以及肯定就是对我们最大的鼓励，我们将继续保持高品质的优秀的对客服务标准，竭力为每一位客人打造舒适温馨的入住体验，同时我们会将您的反馈转达至前厅部宾客关系经理Jasmine大使，您的满意是我们最大的动力，我们将秉持一贯热情的服务，期待在不久的将来再次带给您最优质的入住体验，祝您工作顺利。

尊敬的宾客，您好。感谢您选择入住北京索菲特大酒店，谢谢您选择我们作为您旅途中的伴侣，并抽出宝贵时间与我们分享您的入住体验. 得知您对我们服务的满意和肯定，我们倍感荣幸。同时很抱歉我们的早餐未能得到您的10分满意，能否留言告知不足之处以便我们不断的进步能更好的为您服务。 相信您的分享给予了更多旅行者一个有价值的参考，真诚期待您的再次光临。

Dear Mr. Boston, Thank you for letting us know about your recent stay. It is great to see that everything went well and that you receive good care from Lareina. We look forward to welcome you back next time you travel to Beijing! Best regards, Damien ROMAIN Hotel Manager

Dear AT, Thank you for rating your recent experience with us. It is a great encouragement to continue improving furthermore our guest service! Best regards, Damien ROMAIN Hotel Manager