외관

힐튼 베이루트 하브투르 그랜드 여행 후기

5 out of 5
힐튼 베이루트 하브투르 그랜드
Charles De Gaulle Street Horsh Tabet, Sin El Fil

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 207개 이용 후기 중 125개" "
평점 8 - 좋아요. 207개 이용 후기 중 52개" "
평점 6 - 괜찮아요. 207개 이용 후기 중 16개" "
평점 4 - 별로예요. 207개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 207개 이용 후기 중 8개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

4/10 - 별로예요

seok pyo 님, Dubai

별로예요: 직원 및 서비스
We stayed here for 2 nights. Location is not good, 40 minutes from city center and hardly any good restaurant around. Room interior is little bit old average compare to other Hiltons. Breakfast just average..
Dear Seok Pyo, thank you for taking the time to write this review. I am disappointed to read that our hotel location did not meet your expectations. We hope you will visit us again soon and take advantage of our free shuttle transfers to Beirut down town. Best Regards.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Naif Zureikat 님, 2015년 1월 3일
Hi Guest, thank you for choosing Hilton Beirut Habtoor Grand during your last stay in September and for sharing your rating with us through this website. We hope that our team has transmitted to you the warmth and attentive care of Hilton’s hospitality, making you feel home. Thank you once again for your stay; we are looking forward to having you back among us in the near future. Warm Regards, Naif Zureikat Cluster General Manager naif.zureikat@hilton.com

10/10 - 훌륭해요

Serge

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Farah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Akram

2023년 10월에 4박 숙박함
답변 제공: Rima 님, 2023년 10월 12일
Dear Akram,Thank you for your review and for choosing Hilton Beirut Habtoor Grand. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.Best Regards,

6/10 - 괜찮아요

Abdulrahman 님, Kuwait

2023년 8월에 4박 숙박함
답변 제공: Rima 님, 2023년 10월 12일
Dear Abdulrahman,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to Hilton Beirut Habtoor Grand.Kind Regards,

10/10 - 훌륭해요

Hussam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함
답변 제공: Rima 님, 2023년 8월 22일
Dear Hussam,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.Best Regards,

10/10 - 훌륭해요

Jamie-Lee

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing staff!! Sara, Ali and Hassan at the front desk were incredibly helpful! Food in the restaurants was delicious. Miriam served us on the 21st floor lounge and was very sweet. I would definitely recommend this hotel and stay there again.
2023년 8월에 1박 숙박함
답변 제공: Rima 님, 2023년 8월 21일
Dear Jamie-Lee,Thank you for your feedback regarding your recent stay at Hilton Beirut Habtoor Grand. We are thrilled to hear that you had a wonderful experience and that our team members made your stay unforgettable. We just shared your warm comments with our team who were truly grateful. We would be very happy to have you with us soon again.Best Regards,

8/10 - 좋아요

Abdulrahman 님, Kuwait

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice stuff, some rooms terrible be careful
2023년 8월에 3박 숙박함
답변 제공: Rima 님, 2023년 8월 18일
Dear Abdulrahman, Thank you for taking the time to write this review and for staying at Hilton Beirut Habtoor Grand. We are sorry to hear that some of our services were not up to your expectations but will surely take actions to make your next stay a better one. Looking forward to hosting you back soon, Best Regards,

10/10 - 훌륭해요

Wassim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Hotel , Excellent Service, Amazing view .
2023년 7월에 1박 숙박함
답변 제공: Rima 님, 2023년 8월 1일
Dear Wassim,We are truly heartened to receive your generous review of Hilton Beirut Habtoor Grand. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,

8/10 - 좋아요

Fadi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff
2023년 7월에 1박 숙박함
답변 제공: Rima 님, 2023년 7월 31일
Dear Fadi,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to Hilton Beirut Habtoor Grand soon.Kind Regards,

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Flott opphold
Flott hotell, og barnevennlig. Jeg skulle ønske at de på resepsjonen ga oss litt mer informasjon om spisemuligheter på hotellet eller i nærheten. Når vi spurte noe i resepsjonen hadde de aldri noe å anbefale. Vi fant for det meste ut av ting selv. Spa og bassenget var helt flott og personalet der var veldig imøtekommende, de gjorde oppholdet vårt flott!
2023년 7월에 7박 숙박함
답변 제공: Rima 님, 2023년 7월 29일
Dear guest, Thank you for choosing Hilton Beirut Habtoor Grand and for taking the time to offer your feedback. We apologize for not providing sufficient information about the hotel and its surroundings. We appreciate your constructive recommendation and will make sure to address this issue to avoid any future occurrences. We value your patronage and we look forward to having you with us again in the near future.Kind Regards,

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Rima 님, 2023년 8월 1일
Dear Adam,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to Hilton Beirut Habtoor Grand soon.Kind Regards,

10/10 - 훌륭해요

Houssam

2023년 7월에 1박 숙박함
답변 제공: Rima 님, 2023년 8월 1일
Dear Houssam,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to Hilton Beirut Habtoor Grand soon.Kind Regards,

10/10 - 훌륭해요

Elias

2023년 7월에 3박 숙박함
답변 제공: Rima 님, 2023년 8월 1일
Dear Elias, Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to Hilton Beirut Habtoor Grand soon.Kind Regards,

10/10 - 훌륭해요

FAHRI

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 11박 숙박함
답변 제공: Rima 님, 2023년 8월 1일
Dear FAHRI, Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to Hilton Beirut Habtoor Grand soon.Kind Regards,

8/10 - 좋아요

Cynthia

2023년 6월에 11박 숙박함
답변 제공: Rima 님, 2023년 7월 17일
Dear Cynthia,Thank you for choosing Hilton Beirut Habtoor Grand and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit.Kind Regards,

10/10 - 훌륭해요

Mohamad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff great service
2023년 6월에 1박 숙박함
답변 제공: Rima 님, 2023년 7월 3일
Dear Mohamad,Thank you for choosing Hilton Beirut Habtoor Grand and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit.Kind Regards,

10/10 - 훌륭해요

Javier

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Genial
2023년 1월에 2박 숙박함

10/10 - 훌륭해요

Michelle

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its all great!
답변 제공: Marketing Team 님, 2022년 12월 16일
Dear Michelle, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're visiting our area again soon, don't hesitate to call us.

10/10 - 훌륭해요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel has some of the best staff of any I have stayed in. Uniformly kind and helpful. Very nice hotel with beautiful restaurant. In a lower traffic area. Will stay again.
답변 제공: Marketing Team 님, 2022년 12월 16일
Dear Mark,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel!

10/10 - 훌륭해요

Tayyaba

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ali and Hassan were nothing less than INCREDIBLE! They helped us plan our stay and made us feel so very welcome! It’s because of staff like these individuals that makes us wants to return. So if you decide to stay here, ask for Ali and Hassan. Their Lebanese welcome is heartfelt!
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 5박 숙박함

10/10 - 훌륭해요

ahmad 님, chattanooga

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice facility and very friendly staff
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Abraham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and clean room, property is centrally located between downtown and the mountains, extremely friendly staff.
2022년 11월에 3박 숙박함

10/10 - 훌륭해요

Sevag

2022년 9월에 1박 숙박함

8/10 - 좋아요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked that it was clean and huge rooms although I couldn't figure out how to turn off all the lights at night - toggle switches that don't work - and ended up pulling the card they use to make sure you don't leave the lights on when you leave the room. Unfortunately it also cuts off the AC. Should have had somebody come and take a look but it was late and I was tired.
2022년 8월에 2박 숙박함

10/10 - 훌륭해요

Hiam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great time and great service
Fantastic stay and the staff are so helpful and so eager to please had a great stay make sure you hit the amazing gym and pool area well worth the stay
2022년 8월에 3박 숙박함

8/10 - 좋아요

alan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Sarab

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms smell awful. The sheet smell like smoking. Bad experience
2022년 7월에 1박 숙박함
답변 제공: ND 님, 2022년 7월 27일
Dear Sarab, Thank you for taking the time to write a review on your recent stay at our Hotel. We truly value your feedback and will certainly take your comments into further improvement. We look forward to another opportunity to host you. Best Regards,

8/10 - 좋아요

Wael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Paride

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great wedding venue
I went to Hilton for a wedding and then stayed the night. The wedding set up and space was incredible! The room was very big and bathroom spacious with both shower and tub. Amazig balcony with a view. I loved my stay! also the pool on the 4th floor is very nice.
2022년 7월에 1박 숙박함
답변 제공: ND 님, 2022년 7월 27일
Dear Paride, It is with great pleasure that we read your lovely review! We do take pride in catering to our guests' needs the best way we can. We hope we will be seeing you again soon. Best Regards,

8/10 - 좋아요

Nadia

2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Adel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfetto
2022년 6월에 7박 숙박함
답변 제공: ND 님, 2022년 7월 27일
Dear Adel, Thank you for choosing Hilton Beirut Habtoor Grand and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Beirut. Kind Regards,

2/10 - 너무 별로예요

Rami

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The carpet was dirty there was a smell of mold in the hallway
2022년 6월에 1박 숙박함
답변 제공: ND 님, 2022년 7월 27일
Dear Rami, Thank you for taking the time to write a review on your recent stay at our Hotel. We truly value your feedback and will certainly take your comments into further improvement. We look forward to another opportunity to host you. Best Regards,

10/10 - 훌륭해요

MICHAEL 님, DENVER

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and service
2022년 6월에 1박 숙박함
답변 제공: ND 님, 2022년 7월 27일
Dear Michael, Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to Hilton Beirut Habtoor Grand soon. Kind Regards,

10/10 - 훌륭해요

mona

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful clean room with a luxury bathroom front desk employee was very friendly and helpful definitely I will repeat
2022년 6월에 1박 숙박함
답변 제공: ND 님, 2022년 7월 27일
Dear Mona, We are truly heartened to receive your generous review of Hilton Beirut Habtoor Grand. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.

10/10 - 훌륭해요

Hassan 님, Oldenburg

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Einwandfreies
2022년 6월에 2박 숙박함
답변 제공: ND 님, 2022년 7월 27일
Dear Hassan, Thank you for choosing Hilton Beirut Habtoor Grand and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit.

10/10 - 훌륭해요

Asser

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great stay, the view and the service was great. The receptionist Nadia was awesome and she helped me so much to make my stay comfortable and great. Totally recommended!
2022년 1월에 2박 숙박함
답변 제공: Marketing Manager 님, 2022년 2월 3일
Dear Asser, Thank you for taking the time to write this lovely and very constructive review about your recent stay at the Hilton Beirut Habtoor Grand and for recommending us to other travelers. We are very happy to read you had an enjoyable experience and complimented our view and team members’ professionalism. Looking forward to hosting you back soon, Best Regards,

10/10 - 훌륭해요

Munder

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place to stay, 31st floor panorama view and restaurant really beautiful, all the staff very professional and very polite.
2021년 11월에 2박 숙박함
답변 제공: Nagham 님, 2021년 12월 9일
Dear Munder Thank you for taking the time to review your stay with us. We are very happy to read you had an enjoyable experience at our hotel, and complimented our team members’ professionalism. Looking forward to hosting you back soon, Best Regards,

10/10 - 훌륭해요

Munder

2021년 12월에 1박 숙박함

10/10 - 훌륭해요

May

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Me and my family are in love with this hotel every time we stay in this hotel we love it more, the hotel is amazing as always super clean and the staff they did our stay more pleasant specially ( Sara ) at the reception she is so nice with her beautiful smile and always very helpful.
2021년 8월에 1박 숙박함
답변 제공: Nagham Daher 님, 2021년 8월 30일
Dear May, Thank you for taking the time to share your recent experience in Hilton Beirut Habtoor Grand and for giving us perfect feedback. We are expecting to welcome you back and your family to our hotel next time you will travel to our area - please let me know if we can assist with booking and arrangements. Kind Regards,

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2021년 8월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
It was TOP
2021년 8월에 2박 숙박함

10/10 - 훌륭해요

Hanada

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 2박 숙박함

10/10 - 훌륭해요

Hanada

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 5박 숙박함

10/10 - 훌륭해요

Meriana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 8박 숙박함

4/10 - 별로예요

Aaliya

좋아요: 객실의 편안함
Food was excellent, internet bad, hotel old look
Stayed a week of 1/17/21 during lockdown so stay in hotel it looks old and need of renovation. The worst part was the internet even we got the upgraded one couldnt load anything. Staff was friendly and food was great from room service. Housekeeping was not good had to keep asking for water and tell them to get trash, bring towels and changed bedding one time when asked. When moved rooms from quarantine lost shower soaps i brought even it was 4 large bottles. Bad internet was worst problem since spa and things closed from lockdown. Not up to standards of cleanliness other Hilton have stayed with housekeeping. Plsnning a trip next month will not stay again.
2021년 1월에 7박 숙박함
답변 제공: Nagham Daher 님, 2021년 2월 8일
Dear Aaliya, Thank you for taking the time to write this review about your recent stay at the Hilton Beirut Habtoor Grand. We are very happy to read you enjoyed our food and complimented our team members’ friendliness. However we regret to hear that some of our services were not up to your expectations. As we continue to navigate the unprecedented challenges due to the novel coronavirus (COVID-19), your health and safety—and that of our team members— remains our top priority. Out of an abundance of caution, our hotel is providing limited amenities and services, and minimizing the frequency of housekeeping services to your room during your stay. Any additional amenities or housekeeping services were available upon request. As for the Internet connection, it's a problem the whole country is suffering from. Your ongoing patronage is valuable to us, and we truly hope that you will return to Hilton in better days and give us another opportunity to restore your confidence. Kind Regards,

8/10 - 좋아요

Dory 님, Edmonton,AB

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Uniquely clean, high quality and is very luxurious
2020년 12월에 1박 숙박함
답변 제공: Nagham Daher 님, 2021년 2월 8일
Dear Dory, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us. Best Regards,

4/10 - 별로예요

firas

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Very bad smell in the room,
2020년 2월에 2박 숙박함