고급 침구, 객실 내 금고, 책상, 방음 설비

랭커스터 스위트 라우쉬 여행 후기

4 out of 5
랭커스터 스위트 라우쉬
Andalous Street, Raouche, Beirut

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 76개 이용 후기 중 36개" "
평점 8 - 좋아요. 76개 이용 후기 중 22개" "
평점 6 - 괜찮아요. 76개 이용 후기 중 11개" "
평점 4 - 별로예요. 76개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 76개 이용 후기 중 3개" "

8.6/10

청결 상태

8.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

6/10 - 괜찮아요

samer

Nice place to stay
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Ahmad

좋아요: 청결 상태, 숙박 시설 상태 및 시설
All was very good except the heating did not work properly and the refrigerator was not working. I asked to have them fixed. The heating was not satisfactory and the fridge was not fixed. Parking is a challenge.
2023년 11월에 2박 숙박함
답변 제공: walid ismail 님, 2023년 11월 24일
Dear Valued Guest, Thank you for taking the time to share your experience at Lancaster Suites . Please know that your feedback is very important to us as we strive to continuously develop our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Walid IsmailGeneral Manager

8/10 - 좋아요

Mohammad Nour

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Too much old it need to be renewed
2023년 11월에 1박 숙박함
답변 제공: walid ismail 님, 2023년 11월 6일
Dear Valued Guest, Thank you for taking the time to share your experience at Lancaster Suites . Please know that your feedback is very important to us as we strive to continuously develop our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Walid IsmailGeneral Manager

10/10 - 훌륭해요

Jaafar

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
People are nice and professional. The room was clean and spacious with an amazing view. I will definitely recommend this hotel to my friends and it will be on my list for my next visits to Lebanon. Thank you
2023년 10월에 1박 숙박함
답변 제공: walid ismail 님, 2023년 10월 23일
Dear Valued Guest ,Thank you for your Kind Review, we are glad that you had an enjoyable stay with us and we hope to see you again at our property.Warmest RegardsWalid Ismail General Manager

8/10 - 좋아요

Akil

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Service is very good
2023년 10월에 5박 숙박함
답변 제공: walid ismail 님, 2023년 10월 18일
Dear Valued Guest ,Thank you for your Kind Review, we are glad that you had an enjoyable stay with us and we hope to see you again at our property.Warmest RegardsWalid Ismail General Manager

8/10 - 좋아요

Mazen

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Rooms were good, bathrooms need some updates. Area around hotel not clean.
2023년 9월에 2박 숙박함
답변 제공: walid ismail 님, 2023년 10월 2일
Dear Valued Guest ,Thank you for your Kind Review, we are glad that you had an enjoyable stay with us and we hope to see you again at our property.Warmest RegardsWalid Ismail General Manager

10/10 - 훌륭해요

Jamile

좋아요: 숙박 시설 상태 및 시설
The people who work at the front desk were very kind and helpful with recommendations of where to go for dining out. A very quiet hotel in a great location
2023년 9월에 1박 숙박함
답변 제공: walid ismail 님, 2023년 9월 18일
Dear Valued Guest ,Thank you for your Kind Review, we are glad that you had an enjoyable stay with us and we hope to see you again at our property.Warmest RegardsWalid Ismail General Manager

10/10 - 훌륭해요

Omar

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was great very friendly and accommodating. Free shuttle to the airport was very helpful, they made two trips to pick us up because we were on different flights. we stayed at Lancaster multiple time thru out the years and every time is better than the other. Thank you
2023년 6월에 1박 숙박함
답변 제공: walid ismail 님, 2023년 7월 3일
Dear Valued Guest ,Thank you for your Kind Review, we are glad that you had an enjoyable stay with us and we hope to see you again at our property.Warmest RegardsWalid Ismail General Manager

10/10 - 훌륭해요

Tahsin

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was great The room was super clean. Nice job
2023년 4월에 4박 숙박함
답변 제공: walid ismail 님, 2023년 5월 5일
Dear Valued Guest ,Thank you for your Kind Review, we are glad that you had an enjoyable stay with us and we hope to see you again at our property.Warmest RegardsWalid Ismail General Manager

10/10 - 훌륭해요

Nabeela

가족 여행
좋아요: 청결 상태, 객실의 편안함
I use to stay at Lancaster suite whenever I visit Beirut, It has real good location and a very nice view, The suite is always very clean and has all the necessities, the staff are very helpful, I do highly recommend this hotel.
2022년 12월에 5박 숙박함
답변 제공: Walid Ismail 님, 2022년 12월 27일
Dear Valued Guest ,Thank you for your Kind Review, we are glad that you had an enjoyable stay with us and we hope to see you again at our property.Warmest RegardsWalid Ismail General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: Walid Ismail 님, 2022년 12월 12일
Dear Valued Guest ,Thank you for your Kind Review, we are glad that you had an enjoyable stay with us and we hope to see you again at our property.Warmest RegardsWalid Ismail General Manager

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: Walid Ismail 님, 2022년 12월 12일
Dear Valued Guest ,Thank you for your Kind Review, we are glad that you had an enjoyable stay with us and we hope to see you again at our property.Warmest RegardsWalid Ismail General Manager

6/10 - 괜찮아요

Yahia

2022년 9월에 1박 숙박함
답변 제공: Walid Ismail 님, 2022년 12월 16일
Dear Valued Guest, Thank you for taking the time to share your experience at Lancaster Suites . Please know that your feedback is very important to us as we strive to continuously develop our brand to improve the guest experience.

10/10 - 훌륭해요

Ingrid

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 7박 숙박함
답변 제공: Walid Ismail 님, 2022년 10월 19일
Dear Valued Guest ,Thank you for your Kind Review, we are glad that you had an enjoyable stay with us and we hope to see you again at our property.Warmest RegardsWalid Ismail General Manager

8/10 - 좋아요

dani

2022년 7월에 2박 숙박함
답변 제공: Walid Ismail 님, 2022년 10월 19일
Dear Valued Guest ,Thank you for your Kind Review, we are glad that you had an enjoyable stay with us and we hope to see you again at our property.Warmest RegardsWalid Ismail General Manager

10/10 - 훌륭해요

Frank

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2022년 5월에 2박 숙박함
답변 제공: Walid Ismail 님, 2022년 8월 31일
Dear Valued Guest ,Thank you for your Kind Review, we are glad that you had an enjoyable stay with us and we hope to see you again at our property.Warmest RegardsWalid Ismail General Manager

10/10 - 훌륭해요

Frank

가족 여행
좋아요: 청결 상태, 객실의 편안함
2022년 5월에 7박 숙박함
답변 제공: Walid Ismail 님, 2022년 5월 24일
Dear Sirs , Thank you for your Kind Review, we are glad that you had an enjoyable stay with us and we hope to see you again at our property. Warmest Regards Walid Ismail General Manager

8/10 - 좋아요

MHD OMAR

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good hotel
2022년 3월에 2박 숙박함
답변 제공: Reservations Department. Sarah Nassour 님, 2022년 3월 21일
Dear Mr. Omar, Thank you for taking time out of your day to leave us this super kind review! We are so happy to hear that you have enjoyed your stay at our property. Hope to see you again.

8/10 - 좋아요

Ahmad

좋아요: 청결 상태
2022년 2월에 3박 숙박함
답변 제공: Walid Ismail 님, 2022년 3월 22일
Dear Sirs , Thank you for your Kind Review , we are glad that you had an enjoyable stay with us and we hope to see you again at our property . Warmest Regards Walid Ismail General Manager

10/10 - 훌륭해요

Madar 님, Richland

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel , Nice staff Excellent location with lots of activities around the hotel at a walking distance .
2022년 2월에 1박 숙박함
답변 제공: Walid Ismail 님, 2022년 3월 22일
Dear Sirs , Thank you for your Kind Review , we are glad that you had an enjoyable stay with us and we hope to see you again at our property . Warmest Regards Walid Ismail General Manager

8/10 - 좋아요

Elias

가족 여행
좋아요: 청결 상태, 객실의 편안함
Would stay again. Good for families
Great location and spacious suite.
2021년 11월에 3박 숙박함
답변 제공: Samer 님, 2021년 11월 24일
Dear Mr Elias Thank you for your review. we are so glad to know that you have enjoyed your stay in every aspect. We look forward to welcoming you back. Kind regards,

10/10 - 훌륭해요

Mohamad

좋아요: 청결 상태, 객실의 편안함
Will always check in here
Very happy overall
2021년 10월에 1박 숙박함
답변 제공: Samer 님, 2021년 11월 3일
Dear Mr Mohammad Thank you for the wonderful scoring. we are so glad to know that you have enjoyed your stay in every aspect. We look forward to welcoming you back. Kind regards,

6/10 - 괜찮아요

Naheda Ali 님, Dearborn

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was very hospitable and professional
2021년 9월에 4박 숙박함
답변 제공: samer 님, 2021년 11월 3일
Thank you for the wonderful scoring. we are so glad to know that you have enjoyed your stay in every aspect. We look forward to welcoming you back. Kind regards,

10/10 - 훌륭해요

Nadia

가족 여행
좋아요: 청결 상태, 객실의 편안함
2021년 9월에 1박 숙박함
답변 제공: walid Ismail 님, 2024년 2월 1일
Dear Valued Guest ,Thank you for your Kind Review, we are glad that you had an enjoyable stay with us and we hope to see you again at our property.Warmest RegardsWalid Ismail General Manager

6/10 - 괜찮아요

mayssam

가족 여행
좋아요: 숙박 시설 상태 및 시설
2021년 8월에 6박 숙박함
답변 제공: . 님, 2021년 8월 30일
Dear Mrs Mayssam thank you for your kind feedback

4/10 - 별로예요

Lillian

가족 여행
poor
Not so good
2021년 7월에 8박 숙박함
답변 제공: Lancaster Suite 님, 2021년 8월 25일
Dear Lillian Our sincere apologies for the inconveniences may have been caused during your stay. Thank you for the comment assuring you that corrective measures will be taken to avoid recurrence.

6/10 - 괜찮아요

Diana

가족 여행
별로예요: 청결 상태
Five star
Very excellent customer service Ahmed the receptionist was very helpful throughout our whole stay well done.
2021년 7월에 17박 숙박함
답변 제공: Lancaster Suite 님, 2021년 8월 25일
Dear Diana Thank you for the wonderful scoring. we are so glad to know that you have enjoyed your stay in every aspect. We look forward to welcoming you back. Kind regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
The suites is very good to stay, people are helpful, but the electrify and internet keeps cutoff and dropped could be not only in this hotel could be in all the country. Not sure
2021년 5월에 4박 숙박함
답변 제공: Reservation Department 님, 2021년 5월 26일
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We appreciate your comment and will share it with our team so that we can continue to improve our service .We hope you will visit us again. Sincerely,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스
2020년 2월에 2박 숙박함
답변 제공: lr 님, 2020년 3월 5일
Dear Valuable guest, Thank you for the positive review and rating. We are glad you enjoyed your stay. We hope to welcome you back again soon. Best Regards,

10/10 - 훌륭해요

Mohamad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very helpful staff, responsive and cooperative . Certainly we’ll go. Back and recommend it to friends
2019년 10월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 6월에 4박 숙박함

10/10 - 훌륭해요

Mohamed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 5박 숙박함
답변 제공: L.R 님, 2019년 6월 13일
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We appreciate your comment and will share it with our team so that we can continue to improve our service .We hope you will visit us again. Sincerely,

8/10 - 좋아요

Louay

좋아요: 청결 상태, 직원 및 서비스
3 days in Lancaster Suites Raouche
Overall it was good! Friendly staff and nice location, but the internet speed were awful.
2019년 4월에 3박 숙박함
답변 제공: L.R 님, 2019년 6월 13일
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We appreciate your comment and will share it with our team so that we can continue to improve our service .We hope you will visit us again. Sincerely,

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Service was good... Clean Good People Enjoyed the Restaurant.. Everyone was helpful Would come back the next time im there.. Keep up the good work! Thank You
2019년 4월에 14박 숙박함

10/10 - 훌륭해요

Mustafa 님, Beirut

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr guter Rundum Service. Alles sauber und in einem ordentlichen Zustand. Die Servicebereitschaft ist auch zu loben. Wünsche werden umgesetzt. Der Parkservice ist vorbildlich.
2019년 4월에 1박 숙박함
답변 제공: L.R 님, 2019년 6월 13일
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We appreciate your comment and will share it with our team so that we can continue to improve our service .We hope you will visit us again. Sincerely,

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Clean, Cosy and the amenities are very convenient for families with kids
2019년 4월에 3박 숙박함
답변 제공: L.R 님, 2019년 6월 13일
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We appreciate your comment and will share it with our team so that we can continue to improve our service .We hope you will visit us again. Sincerely,

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean, has all the amenities needed however our blanket is old and had a cigarette hole in it! The isolation of the rooms is bad as we could hear the people in the room next to us, sounds of people walking in the street. On our first night their was a wedding and the music was so loud and couldn’t sleep at all. Although i have talked to the reception but they kept saying we will move you to a higher level next day and nothing happened. Finally it was an Okay stay but not recommended and I don’t think I would come back again
2019년 3월에 4박 숙박함

8/10 - 좋아요

Bassam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 1박 숙박함

8/10 - 좋아요

Zahra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 4박 숙박함

8/10 - 좋아요

MHD HASSAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location, friendly staff, clean hotel. However, Internet was not stable and that good at rooms.
2019년 2월에 4박 숙박함
답변 제공: L.R 님, 2019년 2월 25일
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We appreciate your comment and will share it with our team so that we can continue to improve our service .We hope you will visit us again. Sincerely,

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
There was a strong smell from the cleaning detergent that was used to clean the carpet of the room, it was a health hazzard,
2019년 2월에 1박 숙박함
답변 제공: L.R 님, 2019년 2월 18일
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Lancaster Suites Raouche. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 3박 숙박함
답변 제공: L.R 님, 2019년 1월 31일
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Lancaster Suites Raouche.

10/10 - 훌륭해요

Abdlaziz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
الفندق حدا رائع ... وانا اعطيته ملاحظاتي 1: مفاتيح الكهرباء نظام قديم ... يفضل باستخدام النظام الامريكي. ثلاث فتحات ... لانه تم تطبيقه بجمع فنادق العالم. وصار موووحد تقريبا 2: لاتوجد عوازل صوت اذا انك تسمع كل فرد خارج الغرفه في الاسياب
2018년 12월에 6박 숙박함
답변 제공: L.R 님, 2019년 1월 14일
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Lancaster Suites Raouche. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the Location! I did not like the small elevator!
2018년 12월에 1박 숙박함
답변 제공: L.R 님, 2019년 1월 14일
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Lancaster Suites Raouche. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Transit stay
Highly Recommended
2018년 10월에 1박 숙박함
답변 제공: L.R 님, 2018년 11월 23일
Dear Valuable Guest, thank you for the positive review and rating. We are glad you enjoyed your stay. We hope to welcome you back again soon. Best Regards,

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 객실의 편안함
Don't expect any real service from the front desk staff. They perform only the basic requirements associated with checking you in and out, but haven't an interest in assisting with directions or resolving concerns relating to your room. Make sure if they provide an upgrade to the sea view that you are not given a room adjacent to the electrical systems. The loudness of the systems going on and off (noise) will literally keep you up all night doing nothing but enjoying the view. The rooms are not sufficiently insulated for adjacent suites and so we could hear the couple next door arguing throughout the evening. The hotel setup, as far as the two bedroom suites were concerned, was very comfortable with lots of space for 5 adults. They didn't have a washer/dryer like the Coral Suites, but the location was closer to the Restaurants on the Rauche, so a bit of a tradeoff depending on your priorities.
2018년 10월에 1박 숙박함
답변 제공: L.R 님, 2018년 11월 23일
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Lancaster Suites Raouche. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,

10/10 - 훌륭해요

Dr.Rehab 님, Egypt

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Room is clean and comfortable. The sea View is excellent. The hotel location is very good close to the raouche area yet not in the crowded noisy area.
2018년 10월에 2박 숙박함
답변 제공: L.R 님, 2018년 10월 16일
Dear Dr. Rehab, Thank you for your positive review about your recent stay. We are glad to read that you enjoyed your stay. Hoping to welcome you back soon. Best Regards,

10/10 - 훌륭해요

실제 이용하신 고객

Hotel was great! Close to everything and loved the room! Staff were friendly and very helpful!
2018년 8월에 3박 숙박함
답변 제공: L.R 님, 2018년 8월 28일
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We appreciate your comment and will share it with our team so that we can continue to improve our service . We hope you will visit us again. Sincerely,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location and decent value for money.
2018년 7월에 1박 숙박함
답변 제공: L.R 님, 2018년 8월 8일
Dear Valuable guest, Thank you for the positive review and rating. We hope to welcome you back again soon. Best Regards,