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더 멀론 여행 후기

4 out of 5
더 멀론
60 Eglantine Avenue, Belfast, Northern Ireland

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 463개" "
평점 8 - 좋아요. 1000개 이용 후기 중 354개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 104개" "
평점 4 - 별로예요. 1000개 이용 후기 중 57개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 22개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Ramona

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is close to Queen’s University and the university section of the city. While walkable to the city’s shopping, it is easier to take public transportation or Uber/taxi. The street is quiet and mainly residential. You’re a short distance from Dean’s at Queen’s a Michelin Bib Restaurant.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Jed 님, Thorpe Willoughby

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel, only complaint was that the breakfast room was too hot, really really warm and uncomfortable.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Victoria

2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Dympna

단체 여행
Bad smell in room from Sewers
2024년 3월에 1박 숙박함

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely hotel, not a chain! Breakfast really good. No walk in shower which is a problem for people with mobility problems, but that is the only issue
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Simone

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Nice public areas. Bedroom a little bit tired though the bed was very comfortable. Shower wasnt working, nor was the tv. And no air conditioning
2024년 2월에 1박 숙박함

4/10 - 별로예요

jaff

2024년 1월에 2박 숙박함

8/10 - 좋아요

Fiona

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely hotel, a five minute drive to the city centre, very comfortable beds and spacious rooms, free parking and a nice quiet area.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

GERRY

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First off, didn't know what to expect, however from the moment we walked up to reception until we left, the staff were fantastic both in the bar and restaurant plus the front desk, food was amazing for what we paid it was brilliant, just a tad out from the city centre but we just wanted a quiet night away anyway, thank you all
2024년 1월에 1박 숙박함

8/10 - 좋아요

Darren

2024년 1월에 1박 숙박함

6/10 - 괜찮아요

stephen

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
A Bit Dissapointing
Hotel Lobby was lovely, as were the staff, food was OK if a bit pricey, the big disappointment was the room and bathroom which was very tired, there were patches of paint missing on the walls, looked like someone had attached balloons using celotape and the paint came off with the celotape. The bath had rust marks on the enamel and the ceiling of the bathroom had a black mould problem
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and great service
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Joanne

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Dirty room Rude receptionist (morning)

8/10 - 좋아요

Paul

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
Great location. Lovely friendly staff. Parking on site. Walkable into town.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Mary

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Angela

출장 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Poor customer care
I arrived at 10am and left my case i did not arrive back until 10pm when i finished. I had stayed here before so i went to get a drink and then walked across the road to my room On arriving thr room was really cold i put the heater on and collapsed into bed clothed as it was do cold The next morning i explained the situation and said i wanted to complain There was 4 staff behind the desk and without stopping i explained fully she did not stop what she was doing scribbled down what i said even another member of staff yes they knew this was a problem and the room was cold and its not what i needed I stated i was due to return in a couple of weeks but would not be doing so and there was no response
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Kieran

2023년 11월에 2박 숙박함

4/10 - 별로예요

Kathy

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Disappointing to say the least
I had high expectations from this hotel given the photos online and it's 4* rating, however I was so disappointed. I booked a double room for my boyfriend and I for 3 nights. We arrived a touch earlier than check-in (Around 1pm) but I travel a lot with work and 9/10 hotels will allow you to head up to your room if it's ready. As we walked in, the lady behind the desk (Carolyn) wasn't welcoming in the slightest (i.e. 'Hello and welcome to the Malone hotel') but instead immediately went in with 'Check-in isn't until 3pm so you'll have to wait'. When the first greeting isn't warm and friendly, it doesn't set a great tone for the rest of the trip. When we checked in later that day, we were told our room was over the road in a separate building which is never ideal. This building doesn't have anywhere near the same sort of elegance to it - just feels like a standard block of flats. Carpet is bubbling in places and the corridors stink of sick. We got to our room and the first thing we noticed was a buzzing sound coming from the electricity box in the corner - A sign that too much electric is running through the system - and a sound I didn't want to have to fall asleep to when paying money to stay in a 4* hotel. When the guy came over to look at it, he told us 'oh, that's normal, it's just the way it is' - as if we had to put up with a loud buzzing sound all night. We finally got moved and needless to say our second room also was disappointing. See photos below! Wouldn't recommend
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

NICLA

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel in great location ,central and near bus stops i,friendly staff and very clean
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Justin E

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

4/10 - 별로예요

Kieran

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Stayed in room 602. What a disaster! No heating, filthy and damp rising up the walls. Was given an electric heater that was missing a leg and would have set the carpet on fire.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will Stay Again
This is our second stay at the Malone. At check-in, our room wasn't ready. We were happy to wait but Rawi was determined to find an alternative room which was great. Over the 2 days we were there, the hotel was full & the staff were stretched but everyone tried their best to ensure our stay was good. Minor problems were dealt with quickly. Breakfast is great. Tony & his team deliver even under pressure! Will definitely stay again
2023년 11월에 2박 숙박함

8/10 - 좋아요

Jan

2023년 11월에 1박 숙박함

8/10 - 좋아요

CRNB

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

David

2023년 11월에 2박 숙박함

8/10 - 좋아요

Kevin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Peter P

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay 4 stars
Beautiful hotel situated in a leafy street in belfast rooms were great large and clean. Staff very helpful will definitely stay again
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

LYNNE

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Fern

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Philomena

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

phillip

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel. Good service. Breakfasts good. Long walk to City centre and all attractions apart from botanical gardens which were close by.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

carla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
stay
Staff friendly, rooms clean, nice hotel,could hear the TV next door on walls very thin
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

DECLAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic find of a hotel
Very good overall experience. Staff friendly and very helpful - couldn't do enough to make our sray more enjoyable! Very clean hotel and smelled lovely and fresh throughout. Room spacious and very comfortable -bed extremely comfortable! Large bathroom with generous sized shower and a bath. Breakfast menu extensive and when order if cooked breakfast came it was delicious. Would recommend this hotel to anyone!
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Seamus

2023년 11월에 1박 숙박함

4/10 - 별로예요

Pauline

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Vincent

2023년 10월에 1박 숙박함

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Little treasure
The Malone is a little treasure tucked away in a tree lined side street. Our room was beautiful and spacious. We had a problem with our heating but this was quickly rectified by staff on front desk. Excellent breakfast and bar facilities.
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Gary

2023년 10월에 1박 숙박함

8/10 - 좋아요

Marjorie L

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Google has a hard time finding the property. The parking is hidden with no good signage. Otherwise a good hotel
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Tracey

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Christopher

좋아요: 청결 상태
2023년 10월에 3박 숙박함

8/10 - 좋아요

Kareen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would have given 5 stars but the amount of carpet and lack of temperature control in the room(none). Made it very hot and stuffy. Staff were all exceptional both at reception, the bar and breakfast service.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Einar

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Melone
Ligger 40 min gange ut fra sentrum. Enormt stort rom med stort bad. Både dusj og badekar. Termostaten i dusjen virket ikke. Eget garasjeanlegg. Ordinær frokost.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Helena

출장 여행
This hotel used to be much better. Now there is a noticeable decline in service and cleanliness of rooms (esp showers/bathrooms, where really old and dirty fixture). Chef was late for bkfst service when I stayed, so despite paying for the full bkfst only got the cold, continental offering. No offer of refund. There also seems to always be guests staying who are there to party - noisy and drunk in the corridors at all hours of the night. I am not sure I will come back, despite staying here over the past 7 years repeatedly for business.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Jean-Michel

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was incredible. Very nice hotel.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
30 mins to check in. Breakfast service not ready at start time. No one available to do check out. Last stay here
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Peter

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
TV not working. Staff inexperienced. No proper breakfast 21/09/23. Note paid £324 for 2 nights in ordinary accommodation. Won’t be going back
2023년 9월에 2박 숙박함

8/10 - 좋아요

Frederick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. East parking.
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Jacqueline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely I stayed two nights comfy
Perfect lovely bed and bath
2023년 9월에 1박 숙박함