Thanks Folks,We are constantly updating and fixing daily, it's an ongoing thing. Staff normally inform us, however we are always grateful if our guests advise us, as this is a big place and things may get missed. We will try harder, Travel safe

Upon checking out....WHY did you not say anything....Contact us, and follow up so we can improve.

Thank youHope to be of service again

Thank you,we so enjoy all guests comments. yes can be extremely frustrating with some parts of your booking. we are here to try and help. By geez you were so correct, Victoria had about 5 days of Summer, and we had most when you stayed with us. We did leave aircons on, especially the Park side which get like saunas, they would have worked very hard. Thanks again. we did replace the toilet paper holder as soon as you informed us, however our housekeeper should have picked this up. Sorry

Thank you we all very much appreciate your comments, we have informed our Housekeepers of this problem , however all of us are only human and was not intended.We will all try much harder for our guests.Travel Safe

Thank you,'so pleased we could be of service, hope you have a marvellous experience in Tassie, and come back and tell us all about our adventure.

Thank you,Our pleasure, hope to see you all again.

Thank you,we have share with staff, glad you enjoyed, hope to be of service again.

Thank you,we are totally blown away, hope to be of service in the future.

Thank you, its our absolute please, hope to see you again

Thank you,back it up....WHY where we POOR. Have the guts to let us know so we can improve.

Thank you,We are always trying, to improve the property, service, procedures. We and staff very much appreciate your comments.Hope to be of service again.

Thank you,What an ungrateful entitled guest ! How dare you give us this score, just because the Fire Alarm went off.This is for the safety of all, including you. I suppose you would rather stay in a 3rd world toilet, and burn to death. We did NOT PLAN this, it was your fellow guests COOKING in their room that set it off. And we fixed. In future we suggest you go an stay in hovell where nobody gives a care for your welfare.

Hello Robert,You where not impressed, Sorry you booked in the morning of your stay, please tell us WHAT DID YOU EXPECT, a view room ???? you got the last OF. and lucky to get the room, and really common sense would tell you NO VIEW rooms left. Nothing wrong with carpark views, better than what you would get elsewhere. Yes totally different picture, also depends on what site you are on. Over Priced, really you picked us because we were the CHEAPEST when you went onsite. and as usual you didn't read the full room descriptions, NO COOKING and only certain rooms have Microwaves, for heating ONLY. This is a NO COOKING MOTEL, too many people are very careless and set the alarms off. Honestly make sure you grace the Internationals in the CBD next visit, they will be pleased to look after you for at least twice the price of us. Have a great day.

Thank you very much, Travel safe

Thank you,very much appreciate your comment, Travel safe

Thank you,We are pleased that you found everything that you required, we are in a great location. Hope to be of service again.

Thank yo,So pleased you enjoyed our location and facilities, and i thought you would see the fireworks, really glad.Travel Safe

Thank you Sir,We try to be interactive with all our guests, and provide a decent clean environment with free wifi and free parking. We are in a fabulous location. We hope to be of service again.

Thank you,Its was our pleasure to be of service to you and your family. Hope to see you again.

Thank you Folks,Can be a mighty shock when you come and your Overseas Travel Agent placed you in non view room. I have explained many times, you book thru a computer system, it only sees vacant room, thence places you. Nothing to do with us. We place and advise what rooms are available, with OUR guests. Yes you can ask, if available not a problem.Travel safe, see you again

Thank you,Travel safe, hope to see you again.

Thank you,we will share with staff, its our absolute pleasure to try and be of service. Hope to be in future plans Travel Safe

Thank you,I THINK !Anyway glad you enjoyed your stay with us, it was / is our pleasure to try and look after everyone. Yes, we have the best showers. Travel safe, see you agan.

Thank you.We hope to be of service again in the future.

Thank you,Really appreciate it when guests see what we are trying to do, Its a long ongoing process to maintain these establishments. Totally agree we are in one of the best positions for stay's, shopping, eateries. Hope you come again

Parkside thanks you for your review, which we will share with staff, we are constantly improving our guests experience, hope to be of service in the future. Travel Safe

Thank you,So pleased we satisfied your Geelong needs, hope to be of service again

Thank you,We very much appreciate your feedback. Travel Safe, hope to see you again.

Thank you,Its our absolute pleasure to try and provide you with a comfortable stay.Travel Safe

We Thank You, Our Staff Thank You, we all very much appreciate your review. We all endeavour to deliver Service to your and your Family or Group. Please travel well, we hope to be of service again in any future plans

Hello Folks,Not a problem it was our pleasure to try and look after you and your group. Apparently we didn't succeed.You booked a Twin room, that is what you got, consist of 1 x Queen Bed and 1 x Single Bed, with more then adequate walking room between. You asked for another chair this we provided, did you want a chair for everyone ? why didn't you ask for another 2 chairs ? I went to your room and flushed the toilet, not sure what you are cranky about ! YES Late and Early Checks you have to pay, its on all the websites, as these requests put a big strain and inconveniences staff routines. YOU also forgot to mention how we gave you OUR microwave to help you out, even though your type room does NOT have microwaves....You are Welcome by the way. We will just try harder, that's all we can do.Hope you come again.

Hello Guests,We thanks you very much for your stay with us, and you enjoyed our location and facilities.Its our pleasure to be of assistance when we can.Hope to see you again.Travel well.

Thank you Folks,Glad you enjoyed your stay, and we have noted your maintenance request.Travel safe

Thank you so much, we will definitely share with staff, we also hope you will give us the opportunity to be of service again, in future travels.Stay Safe.

Thank you for your review. We have completely renewed all bedding, however beds and pillows are a personal choice.Hope to see you again. Travel safe

Thank you, stay safe hope to be of service again

Thank you,Pleased you enjoyed your stay with us, Hope to be in your plans again. Travel well

Thank you Joan,We remember you well.Unless you request Microwave, there are NO microwaves in rooms, we have limited supply and they are for heating only / Regarding No tea towels only supplied to rooms with Microwaves / we do not supply MUGS, only cups, as all our MUGS have been stolen by guests / No Biscuits we have never supplied / No landline Phones in room, taken out years ago once mobile phones became accessible / Compendiums they are basic information only , Reception has plenty and up to date brochures , Only too happy to be of assistance to guests regarding Tourist information. / This Motel only supplies Smart T.V.'s, which you are welcome to use with your own accounts for all pay for view channels.Thank you for choosing us. Remember we are a NON COOKING and NON PARTY MotelTravel Safe

Yes Joan remember you well. Thank you

Hello Folks,Thank you for your grading of 1, dont blame us for your memory loss . we had a reservation for you for 1 night stay October 10 2023, which you booked September 9 2023. You booked thru Wotif/Expedia check with them.Stay Safe.

Thank you on behalf of ourselves and our great staff. We all try to make your stay comfortable and safe. Our absolute pleasure.Travel well

We thank you so much on behalf of ourselves and staff, your review, very much appreciated.Travel Safe. Hope to be of service again.

Thank youIt is our absolute pleasure, very kind of you. Travel safe

Thank Folks,Our pleasure to try and be of service, hope you come again, and contact us for view room next time

Thank you,Its our absolute pleasure to be of service and hope to be in your future travel plans.Travel Safe

Thank you very much, always our absolute pleasure to be informative and helpful. Please come again, travel safe

Thank you,Especially in these times. Hope to be of service in the future.

Thank you,we very much appreciate your review, Travel safe

Thank You, Hope you choose us again.