당구
예약 가능 여부 확인

라마다 바이 윈덤 벨빌 하버뷰 컨퍼런스 센터 여행 후기

3 out of 5
라마다 바이 윈덤 벨빌 하버뷰 컨퍼런스 센터
11 Bay Bridge Road, Hwy 2 and Hwy 62 South, Belleville, ON

이용 후기

6.2
평점 10 - 훌륭해요. 1273개 이용 후기 중 194개" "
평점 8 - 좋아요. 1273개 이용 후기 중 312개" "
평점 6 - 괜찮아요. 1273개 이용 후기 중 282개" "
평점 4 - 별로예요. 1273개 이용 후기 중 273개" "
평점 2 - 너무 별로예요. 1273개 이용 후기 중 212개" "

6.0/10

청결 상태

7.0/10

직원 및 서비스

5.8/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

6/10 - 괜찮아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

8/10 - 좋아요

Susan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
For the price, it was a great deal. Building is somewhat dated but our room was kind of updated. It was quiet at night. There is a pool, gym and breakfast included. For the time we spent there and in the room, it was a good deal. Would probably return.
2024년 4월에 1박 숙박함
답변 제공: SD 님, 2024년 4월 16일
Thank you for the feedback. We would like to see you again.

8/10 - 좋아요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast needs bacon or sausage ! There are still a lot of people like me that eat that . People at Tim Hortons who might not allow it in their homes serve sausage and bacon in their breakfast sandwiches . No reason not to have it in your hotel .
2024년 4월에 1박 숙박함
답변 제공: SD 님, 2024년 4월 15일
Thank you for sharing your feedback. We will try our best to do something about getting meat/ sausage.

8/10 - 좋아요

Kinjal

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: SD 님, 2024년 4월 15일
Thank you.

8/10 - 좋아요

Siu-May

가족 여행
좋아요: 청결 상태
The staff on the front desk is so kind. The amenities are a bit old but room is clean.
2024년 4월에 1박 숙박함
답변 제공: SR 님, 2024년 4월 10일
thank you

6/10 - 괜찮아요

Aparna

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Staff is excellent
2024년 4월에 2박 숙박함
답변 제공: sr 님, 2024년 4월 10일
Thank You

6/10 - 괜찮아요

Cindy

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: SR 님, 2024년 4월 10일
Thank You

8/10 - 좋아요

arden

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ok basic accommodations for a 1 night stay
2024년 4월에 1박 숙박함
답변 제공: SR 님, 2024년 4월 8일
Thank You

4/10 - 별로예요

Dan

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The harbour view is beautiful and from the outside this looks like a high-end hotel. We also liked the indoor pool. This was not a cheap hotel cost-wise. However, the current management appears to be running it into the ground. We saw a room door with a large hole in it. The lobby on our floor (3rd floor) was hideous. The door to the balcony was off the track and was very difficult to slide. We also found that the workout machine that we wanted to use in the small gym was broken, as well as the ice machine was out of order.
2024년 4월에 1박 숙박함
답변 제공: sr 님, 2024년 4월 8일
Thank You for your feed back

6/10 - 괜찮아요

Jayden

연인과의 여행
Stated that they were pet friendly but weren’t
2024년 4월에 1박 숙박함
답변 제공: SD 님, 2024년 4월 8일
Unfortunately, that is true that we are not pet friendly.

4/10 - 별로예요

Joanne

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The check in staff were friendly, but the rooms are very dated with stained tub and wallpaper peeling. The bed was so bad it had a big indent in it. The so called hot breakfast is not. I would never stay there again or recommend this hotel to anyone. I have never given a hotel a review like this before.
2024년 4월에 1박 숙박함
답변 제공: S 님, 2024년 4월 8일
Thank you for sharing your feedback. We are extremely sorry about the inconvenience caused to you.

8/10 - 좋아요

Jorge 님, Gatineau

2024년 3월에 1박 숙박함
답변 제공: SD 님, 2024년 4월 8일
Thank you.

6/10 - 괜찮아요

Barb

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Didn't like the fact more money for one night then the other. Our toilet had stains/problem flashing
2024년 4월에 2박 숙박함
답변 제공: SD 님, 2024년 4월 6일
We really apologize about the issue. we will definitely look into that matter.

6/10 - 괜찮아요

Édouard

출장 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Bon emplacement. Pour arrêter une nuit c’est une bonne option. Sinon l’hôtel était trop dans un mauvais etat. Je ne le recommande pas pour un long séjour.
2024년 4월에 1박 숙박함
답변 제공: SD 님, 2024년 4월 6일
Thank you for taking time to share your feedback. we really apologize for any inconvenience that you had during your stay.

6/10 - 괜찮아요

Robin

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
First off, I want to start this review with praising the amazing staff. They are all friendly, helpful and polite. The breakfast area was bright and sunny- though we were disappointed we were not allowed to bring food up to our room (as per the sign on the door)… breakfast in bed is the best part of a hotel stay. It was a bit of a bummer. Downsides? The hotel is an absolute wreak. There was dried urine on the back of our toilet, the dust on things like the pictures, bed frame and the corners of the room were horrifying. We tried to find another hotel to move to, but everything was booked and we were stuck having to stay there. The hotel is incredibly dated- the elevator areas on the 4th floor were full of stains, the ceilings aged to yellow, and the corners are crumbling. Weirdly, the elevator itself was lovely.
2024년 3월에 3박 숙박함
답변 제공: sr 님, 2024년 4월 2일
thank you

6/10 - 괜찮아요

Jean

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
We stayed 1 night and one of the bed pillows was a little smelly. Maybe needs to be replaced Balcony doors were difficult to open Lake view was amazing
2024년 3월에 1박 숙박함
답변 제공: SR 님, 2024년 4월 2일
Thank You

8/10 - 좋아요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Rooms a bit dirty
2024년 2월에 1박 숙박함
답변 제공: sr 님, 2024년 4월 1일
Thank You

10/10 - 훌륭해요

Darlene

needs upgrading and repair. clean and average accommodation. Better inroom service
2024년 3월에 1박 숙박함
답변 제공: SD 님, 2024년 3월 31일
Thank you for taking time to share your feedback.

2/10 - 너무 별로예요

Watson

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They didnt even let me check in, and i couldnt reach an actual agent on the expedia hotline to talk to them about it, so yeah it was an awful experience
2024년 3월에 1박 숙박함
답변 제공: SR 님, 2024년 4월 1일
Unfortunately without credit card we do not accept reservations

10/10 - 훌륭해요

Jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La recomiendo para una estadia agradable
2024년 3월에 1박 숙박함
답변 제공: Saman 님, 2024년 3월 31일
Thank you so much.

6/10 - 괜찮아요

Jessica

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Quality versus price was fair . The hotel itself is a bit neglected but was tolerable for what I needed . I was accompanied by my 12 year old for a tournament so he didn’t pay attention to the wall paper peeling off the walls, or the patio door being hard to shut or that the sound from the hallways . Pool area was ok . Personality I wouldn’t use it but the kids enjoyed it . Breakfast was convenient and for it being included in the price I’d say it was reasonable. I wouldn’t recommend for a romantic or therapeutic stay but for a in and out it was fine .
2024년 3월에 1박 숙박함
답변 제공: SD 님, 2024년 3월 26일
Thank you for taking time to share your thoughts.

8/10 - 좋아요

Eric

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Rien
2024년 3월에 2박 숙박함
답변 제공: SD 님, 2024년 3월 26일
Thank you.

2/10 - 너무 별로예요

Christopher

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My girlfriend and I booked through Expedia for a discounted rate of $122 before taxes. We couldn’t be more disappointed. We stayed in a room beside a party room.The room itself was outdated, the ceiling panels were falling apart and there was mold. The air conditioning didn’t work and the lights were not turning on properly. With respect to our party neighbour, from 9PM-6AM the people that stayed in that room were loud, the music was loud and we could hear people yelling obscenities across the room. When we complained to the front desk the morning of our departure the staff member said she was sorry and did not elaborate further. I proceeded to ask if there was anything they could do because of our awful experience. We were told to contact Expedia directly. This is so disrespectful and it seems this hotel is trying to deflect their responsibility onto Expedia. I walked out in anger instead of getting angry at the staff. I don’t know if Ramada by Wyndham reads this or cares, but I want anyone who reads this to know this hotel is not worth it in the slightest. I’m looking for a proper apology by the hotel manager, corporate Ramada, a full refund and a thorough review of customer service and how they run operations at that hotel. Sincerely, A customer that never leaves bad reviews until now
2024년 3월에 1박 숙박함
답변 제공: SD 님, 2024년 3월 25일
Thank you for sharing your feedback. We are extremely sorry about the noise and all of your concerns. You have booked your reservation with Expedia and that is the third party website. henceforth, mostly all kind of things are controlled/handled by them about the reservation (such as any amendments in the reservation or any sort of compensation). You have paid to them directly so this is the reason that you were requested to contact them about the compensation. Once again we are extremely sorry about the fact that you did not have a peaceful night.

2/10 - 너무 별로예요

Tahar

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: SD 님, 2024년 3월 25일
Thank you for the time that you took to share your feedback.

2/10 - 너무 별로예요

Lucie

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
À mon arrivé vers 17h30, la réceptionniste devait faire tout le travail d'enregistrement seule, un vendredi soir, les jeunes joueurs de hockey arrivaient avec leurs parents... Attente interminable. On m'avise que je n'aurai pas ma chambre de luxe avec lit King comme j' ai demandé avec ma réservation en ligne...j'ai payé pour cette catégorie de chambre. On me donne une chambre régulière avec un lit Queen ( 330) ... Arrivée à cette chambre je m'aperçois que c'est sale. Le comptoir où se trouve la télé est tout collant, le fauteuil a beaucoup de poil de chat( oui, oui de chat!!!) et la salle de bain, ah mon Dieu!!! La vanité est salle, poils de barbe et résidu de savon sur le comptoir , lavabo et robinet ... sans compter les poils corporels et cheveux dans la douche. Je demande de parler au gérant, on me dit qu' il n'est pas là...on me change de chambre( pour la même catégorie) Elle est un peu plus propre... Je suis très déçu, on me dit qu' aucune compensation ou un certain remboursement ne peut être offert.
2024년 3월에 1박 숙박함
답변 제공: SD 님, 2024년 3월 25일
Thank you for sharing your feedback. we are extremely sorry about the issues that you had during your stay. Housekeeping has already been informed and asked to follow up. The supervisor will personally check and do the needful in the room. Once again we are sorry about your experience.

8/10 - 좋아요

Alain

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: SD 님, 2024년 3월 23일
thank you.

8/10 - 좋아요

Lily

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very nice hotel! Stayed here twice before! Everything about it has been awesome, sucks that the pool isn’t open, but understandable. Had a few times where we had to wait for staff to assist a little longer than expected, but they were busy and working hard so very understandable! Great hotel, very hospitable and friendly! Will definitely be back!
2024년 3월에 1박 숙박함
답변 제공: SR 님, 2024년 3월 21일
Thank You

6/10 - 괜찮아요

Alison

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room we were provided was on the 4th floor, the room was clean but the heat didn't work. The people staying beside us, also did not have heat. Rooms are paper thin could hear next door room very easily. Told front desk next morning about no heat, they just said sorry did not seemed concerned. The people who stayed next to us also told front desk about no heat also same response, so sorry. The indoor pool was not operational also. The breakfast offered in the morning was good waffles, eggs, bagels, toast. In the future we will not be returning due to lack of concern over heating issues
2024년 3월에 1박 숙박함
답변 제공: SR 님, 2024년 3월 21일
Thank YOU FOR YOUR FEED BACK

4/10 - 별로예요

Emily

2024년 3월에 1박 숙박함
답변 제공: SR 님, 2024년 4월 5일
Thank You

2/10 - 너무 별로예요

Sylvie

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I went from going to give it a decent rating to a one star rating. I was willing to overlook the fact that they were doing big renos and we didn’t know until we got to our floor to tiles everywhere and having to lift our luggage above it all to get to our room. I was willing to overlook that they don’t serve meat at breakfast because the owners don’t eat pork. I cannot overlook the fact that it’s almost 1:00am now and they are working on those renos outside our bedroom. People go to a hotel to sleep. Why are renos being done in the middle of the night? Worst hotel experience ever.
답변 제공: SR 님, 2024년 3월 11일
We are extremely sorry about the inconvenience that you might have had during your stay.

8/10 - 좋아요

Ann

2024년 3월에 1박 숙박함
답변 제공: SR 님, 2024년 3월 13일
Thank You

4/10 - 별로예요

Charles

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 6박 숙박함
답변 제공: SD 님, 2024년 3월 11일
Thank you for taking time to share your feedback.

10/10 - 훌륭해요

james

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not noise, good veiw
2024년 2월에 2박 숙박함
답변 제공: SR 님, 2024년 3월 4일
Thank You

8/10 - 좋아요

Linda 님, Jasper

I’m lace is old. Had to switch rooms immediately. Good for the price if breakfast is decent. ☺️
2024년 2월에 1박 숙박함
답변 제공: SR 님, 2024년 2월 28일
Thank You

4/10 - 별로예요

Elizabeth

출장 여행
별로예요: 숙박 시설 상태 및 시설
They did not give me the room i ordered. Iam disabled and they had no one to help me get my bags to my room. The bathroom in my room had a peeling resurfacing in the bathroom and a rusty grab bar over top of a newer longer one. I took a Video of it. i could send it to you if you want to see for yourself. I did not request a better room because i was too exhausted by the time I got in the room and didn't checkout the tub until the morning. Maybe that is what get for the low price of $80, but I've had better for less.
2024년 2월에 2박 숙박함
답변 제공: SD 님, 2024년 2월 29일
Thank you for the time that you took to share your feedback. We will address this problem and discuss it with our team.

10/10 - 훌륭해요

Lovena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: SD 님, 2024년 2월 25일
Thank you.

6/10 - 괜찮아요

Dane

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Pool was closed. Ice machine broken (for a long time I think ) This property was the pride of the area at one point. But at least it was inexpensive.
2024년 2월에 1박 숙박함
답변 제공: SD 님, 2024년 2월 24일
Thank you for the time that you took to share your feedback.

2/10 - 너무 별로예요

Cheryll

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Indoor pool closed. Dusty room. Water damage to wall. Leaking toilet.
2024년 2월에 1박 숙박함
답변 제공: SD 님, 2024년 2월 23일
please accept our sincere apologies.

8/10 - 좋아요

Benoit

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good
2024년 2월에 1박 숙박함
답변 제공: SD 님, 2024년 2월 22일
Thank you.

4/10 - 별로예요

Kim

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: SD 님, 2024년 2월 22일
Thank you for taking time to share your comment.

2/10 - 너무 별로예요

sophie

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel peu propre, besoin de rénovations Les services sont au minimum Rouilles dans la salle de bain et tapisseries tout décoller. Plafond en mauvais état…
2024년 2월에 3박 숙박함
답변 제공: SD 님, 2024년 2월 19일
We will work on the issues you have had during your stay.

4/10 - 별로예요

Mandy

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Floors and carpet were dirty when entering the room, no toilet paper nor shower curtain in room either.
2024년 2월에 1박 숙박함
답변 제공: SD 님, 2024년 2월 19일
Thank you for the time that you took to share your feedback.

6/10 - 괜찮아요

CHRISTOPHER

2024년 2월에 2박 숙박함
답변 제공: SR 님, 2024년 3월 21일
Thank You

4/10 - 별로예요

Nataliya

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is very unfortunate that this property is in such a disrepair and is so outdated. The breakfast was absolutely terrible. We had to go to Tim Hortons after. We will try to avoid staying there again. Too bad.
2024년 2월에 1박 숙박함
답변 제공: SD 님, 2024년 2월 19일
Please accept our apologies for the inconvenience.

8/10 - 좋아요

karthik

2024년 2월에 1박 숙박함
답변 제공: sr 님, 2024년 3월 21일
Thank You

8/10 - 좋아요

Olivier

2024년 2월에 2박 숙박함
답변 제공: sr 님, 2024년 3월 21일
Thank You

6/10 - 괜찮아요

Suzanne 님, Cavan Monaghan

출장 여행
좋아요: 직원 및 서비스
Car alarms were going off all night long which interrupted my sleep.
2024년 2월에 1박 숙박함
답변 제공: SR 님, 2024년 2월 17일
Please accept our apologies for the inconveniences you experienced

2/10 - 너무 별로예요

Autumn

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
I arrived at 3:24 and found no one at the desk. I waited a significant portion of time to the point of starting to google other hotels I could check into in place of here. Check in is from 3:00 on and unsure why a break by staff always taken in and around check in time. There was a sign stating they would return in 15 min.
2024년 2월에 1박 숙박함
답변 제공: sr 님, 2024년 2월 13일
Please accept our apologies. But whenever there is single person is working at the desk he/she has to work everywhere such as when a guest needs anything in the room person working there is responsible about that. Once again we are sorry about the wait.

2/10 - 너무 별로예요

Dale

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cigarette buts all over at the front entrance. Desk was dismissive. Elevator and dress dirty. Room was clean but lacking things that should be there.
2024년 2월에 1박 숙박함
답변 제공: SD 님, 2024년 2월 13일
Thank you for the time that you took to share your feedback.

8/10 - 좋아요

Viva Reyziel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the unlimited food for breakfast.
2024년 2월에 1박 숙박함
답변 제공: Saman 님, 2024년 2월 13일
Thank you.