Checked in to the hotel around 4pm, then met our family in birch bay for the evening. Came back to our room at 11pm and the key would not work. Tried and tried to get into the room and finally an angry person answered the door to the room and said it was his room even though we had checked in earlier. Thankfully when we checked in we didn’t leave any of our belongings in the room. And thankfully they happened to have one room left. Was not impressed - pee on the shower curtain, dirty, no clock, one towel, nothing but a sheet and blanket on the bed.