외관

이코노 로지 벨튼 - 캔자스 시티 사우스 여행 후기

2 out of 5

이용 후기

5.4
평점 10 - 훌륭해요. 313개 이용 후기 중 38개" "
평점 8 - 좋아요. 313개 이용 후기 중 52개" "
평점 6 - 괜찮아요. 313개 이용 후기 중 66개" "
평점 4 - 별로예요. 313개 이용 후기 중 70개" "
평점 2 - 너무 별로예요. 313개 이용 후기 중 87개" "

5.4/10

청결 상태

6.0/10

직원 및 서비스

5.0/10

편의 시설/서비스

5.0/10

숙박 시설 상태 및 시설

4.4/10

친환경

이용 후기

4/10 - 별로예요

Terry

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
We didn’t like it period. Room counter tops still had rings on them from earlier guest that had never been wiped clean. Toilet has some small spraying on you while sitting, sink had a large crack inside the dish well. Ice machine had a large hinged door that a child could have reached in and handled the ice cubes. So we never took any do to safety. We will never stay here EVER AGAIN! 😡 😡 If there was a way to get a refund, we would appreciate it.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Theresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy check in and nice room
2024년 4월에 1박 숙박함

4/10 - 별로예요

Danielle

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was dirty Smoke detector was noisy
2024년 2월에 1박 숙박함
답변 제공: RaviPatel 님, 2024년 2월 18일
Danielle, Sorry, we didn't meet your expectation. We'll work hard to make your next stay pleasant. We'll give you 10% off on your next stay. Please, give us another opportunity to make your stay pleasant.Thank you.

2/10 - 너무 별로예요

Eli

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sin comentarios
2024년 2월에 2박 숙박함
답변 제공: Ravi 님, 2024년 2월 18일
Thank you for your response. Let us know what we can do to better serve you.Thank you.

4/10 - 별로예요

Stormy

단체 여행
별로예요: 숙박 시설 상태 및 시설
The last two times I was here there was no breakfast and it’s suppose to b
2024년 1월에 1박 숙박함
답변 제공: RAVI PATEL 님, 2024년 3월 18일
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

8/10 - 좋아요

Melody

2024년 1월에 2박 숙박함

4/10 - 별로예요

Stacy

출장 여행, 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No toilet paper not enough towels. And I got charged twice for the one night stay and I’m having trouble getting my money back.
2024년 1월에 1박 숙박함
답변 제공: Ravi 님, 2024년 2월 18일
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. If you get charge twice, you booked your reservation from third party, and they provide us Virtual card and we charge on that virtual card. So, please talk to the Expedia Customer Care.

2/10 - 너무 별로예요

Ken

반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't stay, but was charged for the room. I asked for a pet friendly room. When I got there, I was told that they didn't have one available. He offered me no help to resolve this. So I slept in my SUV with my service dog. I would like a refund of the $58.20 I was charged. Kenneth Stoddard 256-525-0536
2024년 1월에 1박 숙박함
답변 제공: Ravi 님, 2024년 2월 18일
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. If you get charge twice, you booked your reservation from third party, and they provide us Virtual card and we charge on that virtual card. So, please talk to the Expedia Customer Care.

2/10 - 너무 별로예요

Eddie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pictures do not tell the real story. It seems that the owners of the property know it will only get low prices so they don’t go out of their way to clean. Loose toilet seat, smelled of pee, beds had dust and other things on them, carpet was unwashed and had toe clippings.
2024년 1월에 1박 숙박함
답변 제공: Ravi 님, 2024년 2월 18일
Eddie,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. If you let us know at the stay, we'll happy to change your room, but whenever you're here in this area, give us the opportunity to serve you, we'll make sure to makeover your stay pleasant, and we'll give you 10% off on your next stay.Thank you

2/10 - 너무 별로예요

Rafi

2023년 12월에 1박 숙박함
답변 제공: Ravi 님, 2024년 2월 18일
Thank you so much for taking the time to leave us feedback.” “Is there anything we can do to improve?” “We hope to see you again soon!”

10/10 - 훌륭해요

Kyle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 12월에 1박 숙박함

8/10 - 좋아요

Tracy

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good value what is up with the WiFi
Except for not being able to access their wifi the stay was very good.
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Amy

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
OMG!
Cockroaches all over the room and visible bed bugs. The most disgusting place I have ever walked into
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

James

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Last night (ever) at EconoLodge
From the start, the front desk clerk was rude. When got to the room we had several cockroaches waiting to greet us. The carpet was dirty. One wall had blood smeared on it. The dresser was busted. The toilet was not clean. There were small beetles beached on the edge of the toilet. The sink was cracked leaked water at the base. The was loud music from three opposing directions. We left early. When we told the clerk of the issues he said "Okay, no problem" repeatedly as pointed to a poster draped over the desk as he insisted that I scan some QR code for points so I could stay there again. There is ZERO chance that I would do that. This app will not allow me to upload the photos that I have.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jewel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean quiet
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Donnell 님, Grandview

There were tenants that stated the lived there at the property. They were problematic and basically ran us off of the property. We felt like our lives were in danger.
2023년 11월에 4박 숙박함

2/10 - 너무 별로예요

Dalynnda

별로예요: 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

8/10 - 좋아요

maria

2023년 11월에 1박 숙박함

4/10 - 별로예요

Michelle

Room door wasnt secure and latched on arrival. Broken door on chest in room. Had to hold handle down for toilet to flush.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

SHANE 님, PHOENIX

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Needed a quick place to stay that had breakfast, and decided on this location. Price was reasonable, room clean and check in was easy. Plenty of parking.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Taylor

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There were bugs in one of the beds and on a sticky trap in the room. Dresser was literally falling apart. Half patched holes in the walls. Not worth more than $50 a night and only then if you’re desperate.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Basic
Our hotel was basic. It had the basics met but that was about it. The tub leaked and loudly dripped all night. The pillows were flat and the room carpet was wet so we had to wear shoes to keep our feet dry. No bugs but they must have a mouse issue because we found a trap in our room. We stayed as little as possible and then left. There was a squatter under the steps and the whole place just didn't seem very safe. We won't return.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nasty hotel
This hotel was just nasty cigarette burns on the sheets people yelling and playing and throwing up in the hallway it was just awful not a wink of sleep I would have slept in my car
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Velvet

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not here again.
I won't being staying here again. You get what you pay for so if you are only looking at price this place may meet your needs. The mattress was old and not comfortable at all. The door had no safety lock. There was no one around to get a receipt in the morning.
2023년 10월에 1박 숙박함

4/10 - 별로예요

Elizabeth

별로예요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Kevin

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place should be shut down, very dirty,
2023년 10월에 1박 숙박함

8/10 - 좋아요

Terry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Some noise at nite.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Ryan

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the location relative to the interstate. It ends there. The staff spoke minimal English, there were blood stains on the floor, bugs in the beds, the shower/tub was grimy. All the wall plugs were a bit sticky as well. Also, some might see the constant police presence as a good thing. No, that’s because there’s drug use and prostitution at this place. There are other options at this price that are so much better. There’s even cheaper options that would’ve been better. I can’t recommend this location in good faith to anyone. Also, the pool is permanently closed.
2023년 9월에 3박 숙박함

4/10 - 별로예요

Cheryl

가족 여행
별로예요: 청결 상태
Suggestions for improvement
I was in town for a family event and so I stayed only needed to stay one night. I was in Room 116 Positives: bed sheets were clean, mattress was comfortable, bathroom sink, and toilet was clean. Had amenities (hair dryer, refrigerator but since I did not use these, I don't know if there were any problems. TV worked. No mold on shower curtain. Old chain locks but they worked. Heater AC worked. Negatives Breakfast poor Walls: thin. I heard the next-door neighbor coughing so well that it sounded like he or she was in my room. Pillowcases: One of the 3 pillowcases had yellow stains on it, but it smelled clean. Bathtub: was not inviting. It had a wide bathtub ring of old dirt on it, so I never used it. Shower curtain; old, torn, unclean. Smells: noticeable odd smell in the bathroom, not sure what it was. The whole room smelled like old cigarette butts. This was a non-smoking room. I am sensitive to smoke and did get nasal congestion and eye irritation from the smell. Bugs: 2 tiny bugs (I killed) In the bathroom, on the floor by the edge of the tub. No further bugs seen. Curtains: old and torn a bit did not want to close completely. That left me feeling unsecure. Suggest Use a soap scum cleaner for the tub or Replace tub and shower curtain. Replace inside drape. Replace chain lock with more secure bolt lock. Hire a company that deals with smoke from house fires. They have the ability to get rid of smoke and make the rooms smell like there was never a smoke problem.
2023년 9월에 1박 숙박함

4/10 - 별로예요

Jo

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was so gross. We were so tired from driving all day that we endured it….but for the love of God fix this place!
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Wanda

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only picked this place bc I was told it was the safest around. Had to stop and sleep after driving for 12 hrs and got an upstairs room w no elevator! I’m disabled! It was a smoking room which I was not told. Holes in curtains? Months or cigarette burns?? Just awful!
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Tim

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Never again
I would not recommend staying here for any reason. Staff are extremely rude. Had smoking room reserved for 2 months but no smoking when arrived. Room smelled and not very secure
2023년 9월에 3박 숙박함

4/10 - 별로예요

Drew

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
We have two dogs. Web site stated a $10 per dog fee. When we arrived the fee was stated as $20 per dog. The desk attendant said he would only accept $15 per dog.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Smelly, roaches - small, stains on the floors
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Kevin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Ravi Patel 님, 2023년 8월 6일
We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every stay. We would like the another opportunity to rectify this situation and help make it right for you. – Team ecolodge

4/10 - 별로예요

ROXY

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Ravi Patel 님, 2023년 8월 6일
We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every stay. We would like the another opportunity to rectify this situation and help make it right for you. – Team ecolodge

2/10 - 너무 별로예요

Bianca

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There were bugs crawling on the tv when you turned it on the bed sheets were stained and it didn’t make you feel like you were safe to stay there when you see bugs crawling around in your room!
2023년 7월에 1박 숙박함
답변 제공: Ravi Patel 님, 2023년 8월 6일
We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every stay. We would like the another opportunity to rectify this situation and help make it right for you. – Team ecolodge

2/10 - 너무 별로예요

Tiffany

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Before even traveling we knew our options were slim and found out that Taylor Swift would be in town on our selected days. This hotel was basically our only option. I reserved 2 rooms at a rate of $108 per night for a total of $235.04 per room. We arrive to check in. I did not ask the price because I already knew. The guy at the “desk” processed my payment for $414.36. When I asked why he said that what he saw on his end was $180/night. He refused to honor my reservation and basically said reserving on Expedia doesn’t guarantee the rate and he can’t see my reservation even after I gave him my name and he pulled it up the rate he saw was different. He said they had no way to change to reservation to honor the quoted price. So we obviously did not pay that rate for this low rated hotel. This is not a hotel we would typically stay at but the way the issue was handled is what solidified the decision of never returning and promoting the negative review.
2023년 7월에 2박 숙박함
답변 제공: Ravi Patel 님, 2023년 7월 11일
We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every stay. We would like the another opportunity to rectify this situation and help make it right for you. – Team ecolodge

10/10 - 훌륭해요

Tamara

좋아요: 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: Ravi Patel 님, 2023년 7월 11일
. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every stay. We would like the another opportunity to rectify this situation and help make it right for you. – Team ecolodge

8/10 - 좋아요

Kerri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Ravi Patel 님, 2023년 7월 11일
Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every stay. We would like the another opportunity to rectify this situation and help make it right for you. – Team ecolodge

4/10 - 별로예요

Stephen 님, Longmont

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Ravi Patel 님, 2023년 7월 11일
We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every stay. We would like the another opportunity to rectify this situation and help make it right for you. – Team ecolodge

10/10 - 훌륭해요

Adriana

좋아요: 청결 상태, 직원 및 서비스
2023년 6월에 2박 숙박함
답변 제공: Ravi Patel 님, 2023년 7월 11일
. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every stay. We would like the another opportunity to rectify this situation and help make it right for you. – Team ecolodge

4/10 - 별로예요

David

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not so great
I have stayed at this hotel several years ago and while it is an economy hotel, at least it was clean. I can’t say the same about this stay. The bathroom floor, though mopped earlier in the day, was dirty. An attempt had been made to clean the mirror but it was so streaked that I had to dampen a washcloth and wipe it to be able to see myself clearly. One bright spot was that the bed was reasonably comfortable. Breakfast was supposed to be 6 to 9 AM, but when I went just before 7 AM nothing was available. The clerk was just beginning to set up. The chairs were still upside down on the tables. The next time I’m in Belton, I’ll stay somewhere else.
2023년 5월에 4박 숙박함
답변 제공: Ravi 님, 2023년 6월 13일
We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every stay. We would like the another opportunity to rectify this situation and help make it right for you. – Team ecolodge

2/10 - 너무 별로예요

Christina

2023년 5월에 2박 숙박함
답변 제공: K 님, 2023년 6월 4일
We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every stay. We would like the another opportunity to rectify this situation and help make it right for you. – Team ecolodge

4/10 - 별로예요

Audra

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
There was trash on the property and the shower in the room didn't have any water coming out of it at all not to mention there was a bug in the bed that crawled on me it was disgusting.
2023년 5월에 1박 숙박함
답변 제공: Ravi Patel 님, 2023년 6월 4일
We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every stay. We would like the another opportunity to rectify this situation and help make it right for you. – Team ecolodge

2/10 - 너무 별로예요

Alfredo

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was terrible!! The room smelled bad, we found bed bugs and we decided to go to another hotel.
2023년 5월에 1박 숙박함
답변 제공: Ravi Patel 님, 2023년 6월 4일
We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every stay. We would like the another opportunity to rectify this situation and help make it right for you. – Team ecolodge

4/10 - 별로예요

Brenda

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Noise- Dirty bathroom Matt- Needs updating
2023년 5월에 1박 숙박함
답변 제공: Ravi Patel 님, 2023년 5월 8일
We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every stay. We would like the another opportunity to rectify this situation and help make it right for you. – Team ecolodge

2/10 - 너무 별로예요

Gabriela

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Linens and towels were clean. But the non-smoking room wreaked of cigarette smoke. Who smokes indoors?? Should have spent a few more dollars and stayed somewhere else near Belton.
2023년 5월에 1박 숙박함
답변 제공: Ravi Patel 님, 2023년 5월 8일
We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every stay. We would like the another opportunity to rectify this situation and help make it right for you. – Team ecolodge

2/10 - 너무 별로예요

Terry

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The manager wanted to charge us more for a reservation we already had and it just didn’t seem safe or clean bad feeling
2023년 4월에 2박 숙박함
답변 제공: Ravi Patel 님, 2023년 5월 4일
We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every stay. We would like the another opportunity to rectify this situation and help make it right for you. – Team ecolodge