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슈거로프 마운트 모텔 여행 후기

2 out of 5
슈거로프 마운트 모텔
62980 N Hwy 97, Bend, OR

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 409개" "
평점 8 - 좋아요. 1000개 이용 후기 중 356개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 127개" "
평점 4 - 별로예요. 1000개 이용 후기 중 61개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 47개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

jongoh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place for family to look for cozy and spaciou
Room was cozy, clean and remodeled. Sarah working at front was so professional & kind enough to gave us some information and map for family tour around there. It was so quiet. If someone ask me, are you going to visit this hotel again? Why not? for sure.
2021년 10월에 1박 숙박함
답변 제공: Sarah N. 님, 2021년 10월 14일
Thank You for your stay with Sugarloaf Mtn. Motel. We Hope you had a nice stay with us.

10/10 - 훌륭해요

Shirley

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I just stayed one night. I would stay again.
2024년 4월에 1박 숙박함
답변 제공: Sugarloaf Mt Motel 님, 2024년 4월 17일
Thank you so much for your review! We are glad you enjoyed your stay here with us, and we hope to see you again in the future!

8/10 - 좋아요

Brent

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was there
2024년 4월에 1박 숙박함
답변 제공: Sugarloaf Mt Motel 님, 2024년 4월 3일
Thank you for your positive review, we were glad to have you as our guest and look forward to having you again in the future!

10/10 - 훌륭해요

David 님, San Francisco

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were exceptional! It was affordable and the owners care about their property. Would definitely stay again!
2024년 3월에 1박 숙박함
답변 제공: Sugarloaf Mt Motel 님, 2024년 4월 4일
Thank you for your positive review! We strive to keep everything on our property nice and clean and well maintained! We are very happy you enjoyed your stay, and we look forward to having you as our guest in the future!!!

6/10 - 괜찮아요

Alicia 님, Virginia Beach

반려동물 동반 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I was very disappointed that my room's heater didnt work.
2024년 3월에 1박 숙박함
답변 제공: Sugarloaf Mt Motel 님, 2024년 4월 3일
We are very sorry that you had this issue. We can assure our staff has fixed this problem and checked our other rooms as well to make sure they're up to par. We appreciate you voicing this concern and giving us the chance to improve! We hope to see you again in the future so we can give you a better experience!

10/10 - 훌륭해요

Lawrence

All staff people were friendly and helpful, especially Jason. Guests were friendly too. Hotel is fairly new with granite counter tops and nice furniture. Showers were nice and attractive, with good showerheads. Woodwork around front desk, office, and breakfast room were attractive. Breakfast was adequate. 24 hr coffee and tea were welcoming. Some keycard readers have batteries with depleted charge and need checked.
2024년 3월에 1박 숙박함
답변 제공: Sugarloaf Mt. Motel 님, 2024년 3월 26일
Thank You for your stay at The Sugarloaf Mt. Motel. We hope you stay with us again.

10/10 - 훌륭해요

Raul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sugarloaf Mt. Motel 님, 2024년 3월 26일
Thank You for your stay at The Sugarloaf Mt. Motel. We hope you stay with us again.

10/10 - 훌륭해요

Edna Unsay

2024년 3월에 1박 숙박함
답변 제공: Sugarloaf Mt. Motel 님, 2024년 4월 12일
Thank you for staying at The Sugarloaf Mt. Motel.We hope you stay with us again.Have a Nice Day.

10/10 - 훌륭해요

Brent

가족 여행
The person who checked us in was helpful and upgraded our room. The rooms were clean and comfortable.
2024년 3월에 1박 숙박함
답변 제공: Sugarloaf Mt. Motel 님, 2024년 3월 26일
Thank You for your stay at The Sugarloaf Mt. Motel. We hope you stay with us again.

10/10 - 훌륭해요

Mary

2024년 3월에 1박 숙박함
답변 제공: Sugarloaf Mt Motel 님, 2024년 4월 10일
Thank you for your review, we hope to see you again!

10/10 - 훌륭해요

Jean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No closet or clothes hooks in room. Need place for coats
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jean

연인과의 여행, 반려동물 동반 여행
좋아요: 편의 시설/서비스
Good place to stop when traveling with dogs.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Edna Unsay

2023년 12월에 1박 숙박함
답변 제공: Sugarloaf Mt. Motel 님, 2024년 3월 26일
Thank You for your stay at The Sugarloaf Mt. Motel. We hope you stay with us again.

8/10 - 좋아요

John

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
The staff was quite friendly and helpful.
2023년 11월에 1박 숙박함
답변 제공: Sugarloaf Mt. Motel 님, 2024년 3월 26일
Thank You for your stay at The Sugarloaf Mt. Motel. We hope you stay with us again.

8/10 - 좋아요

Debbie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Sugarloaf Mt. Motel 님, 2023년 10월 26일
Thank you for staying with us. We're glad you had a nice stay with u. We hope to see you again!

8/10 - 좋아요

Joseph

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Room was supposed to have a queen bed and it had a full instead. Clerk acknowledged all the beds are full.
2023년 10월에 1박 숙박함
답변 제공: Sugarloaf Mt. Motel 님, 2023년 10월 15일
Thank you for staying with us!

8/10 - 좋아요

Laura 님, Healdsburg

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our last night of a two-week road trip. The desk clerks for morning and evening were very friendly. Our room was clean and we had a comfortable night. We had our two dogs with us. WE would stay again.
2023년 10월에 1박 숙박함
답변 제공: Sugarloaf Mt. Motel 님, 2023년 10월 15일
We are so glad you had a nice stay with us! We hope to see you again!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place. My room was newly remodeled, clean, and comfortable. Very quiet when i was there. Staff were very friendly. Would stay again.
2023년 10월에 1박 숙박함
답변 제공: Sugarloaf Mt. Motel 님, 2023년 10월 15일
Thank you for staying with us. We are so happy you had a nice stay with us! We hope to see you again!

10/10 - 훌륭해요

LeAnn

2023년 10월에 1박 숙박함
답변 제공: Sugarloaf Mt. Motel 님, 2023년 11월 3일
Thank you for your stay! We hope to see you again.

10/10 - 훌륭해요

Tamara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property has is very cleaned and nice. The staff was great/very welcoming. we will definitely return
2023년 10월에 1박 숙박함
답변 제공: chris 님, 2023년 10월 3일
thank you so much for this compliment

10/10 - 훌륭해요

Kim

2023년 9월에 1박 숙박함
답변 제공: Sugarloaf Mt. Motel 님, 2023년 10월 15일
Thank you for staying with us! We hope to see you again!

8/10 - 좋아요

Randy

연인과의 여행
좋아요: 편의 시설/서비스
The tv in room had only limited stations. Bathroom had new tile but the rest of the room could have used updating/ refreshing. Up front staff really nice and welcoming. Breakfast room good but coffee not so good and rest of breakfast so so!
2023년 9월에 2박 숙박함
답변 제공: Sugarloaf Mt. Motel 님, 2023년 9월 20일
Thank You for your stay with us here at The Sugarloaf Mt. Motel. We will be addressing the issues. Thank You.Have a Nice Day!

6/10 - 괜찮아요

Janice

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ho hum
Needs updating and noisy air system. Thin walls and ceilings. Like the fact that you could cancel reservation. Really nice gals at the front desk. No cleaning between days there. Breakfast was pretty good considering all the other negatives.
2023년 9월에 2박 숙박함
답변 제공: Sugarloaf MT. Motel 님, 2023년 9월 17일
Thank You for your response. We hope to see you again!

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
2023년 9월에 3박 숙박함
답변 제공: Sugarloaf Mt. Motel 님, 2023년 9월 14일
Thank You for your stay here at The Sugarloaf Mt. Motel . We hope to see you again!

10/10 - 훌륭해요

Tamara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We always stay at Sugarloaf when traveling across Oregon
2023년 9월에 1박 숙박함
답변 제공: Sugarloaf Mt. Motel 님, 2023년 9월 14일
Thank You for your stay here at The Sugarloaf Mt. Motel . We hope to see you again!

8/10 - 좋아요

Jonathan

가족 여행
좋아요: 직원 및 서비스
Ok i liked it
I liked this hotel. It wasn't super clean or comfortable but for a couple of nights it was just fine.
2023년 9월에 2박 숙박함
답변 제공: Sugarloaf Mt. Motel 님, 2023년 9월 14일
Thank You for your stay here at The Sugarloaf Mt. Motel . We hope to see you again!

10/10 - 훌륭해요

Courtney

2023년 9월에 1박 숙박함
답변 제공: Sugarloaf Mt. Motel 님, 2023년 9월 14일
Thank You for your stay here at The Sugarloaf Mt. Motel . We hope to see you again!

8/10 - 좋아요

Shirley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The facility is large, very easy to find with plenty of parking.
2023년 8월에 1박 숙박함
답변 제공: Sugarloaf Mt. Motel 님, 2023년 9월 17일
Thank You for your response. We hope to see you again!

10/10 - 훌륭해요

Sharron

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The people at the front desk were very helpful and friendly
2023년 9월에 2박 숙박함
답변 제공: Sugarloaf Mt. Motel 님, 2023년 9월 17일
Thank You for your response. We hope to see you again!

6/10 - 괜찮아요

Kim

가족 여행
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Sugarloaf Mt. Motel 님, 2023년 9월 14일
Thank You for your stay here at The Sugarloaf Mt. Motel . We hope to see you again!

10/10 - 훌륭해요

Katherine

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Motel has been upgraded.
2023년 9월에 1박 숙박함
답변 제공: Sugarloaf Mt. Motel 님, 2023년 9월 17일
Thank You for your response. We hope to see you again!

10/10 - 훌륭해요

Suk Yee 님, Fremont

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly and helpful. Room clean.
2023년 9월에 1박 숙박함
답변 제공: Sugarloaf Mt. Motel 님, 2023년 9월 20일
Thank You for staying with us, We hope you stay with us again! Have a Nice Day!

8/10 - 좋아요

Robbert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Sugarloaf Mt. Motel 님, 2023년 9월 17일
Thank You for your response. We hope to see you again!

4/10 - 별로예요

Scott

좋아요: 직원 및 서비스
Sink would not hardly drain, refrigerator was so loud I had to unplug it, broken leg on couch
2023년 9월에 1박 숙박함
답변 제공: Sugarloaf Mt. Motel 님, 2023년 9월 17일
I am sorry that you did not experience a nice stay with us here at The Sugarloaf Mt. Motel. We are seeing the issues and at this time we do not have a Maintenance Man so we apologize about your room issues. I wished that perhaps you've would notified front desk and we would've happily up graded you to a different room.

10/10 - 훌륭해요

Charles

2023년 9월에 1박 숙박함
답변 제공: Sugarloaf Mt. Motel 님, 2023년 9월 30일
Thank you for your review! We hope to see you again.

8/10 - 좋아요

Tina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Motel and Great Breakfast
Nice motel with friendly staff. Room was very clean and self serve breakfast choices were amazing! Beds are a little firm, but mattress and bedding were in like new condition. Overall stay was good and price was affordable. We would stay again.
2023년 8월에 1박 숙박함
답변 제공: Courtney 님, 2023년 9월 7일
Thank you so much for a glowing review! We are overjoyed to hear you had a great stay with us! We hope to see you soon for your next visit!

10/10 - 훌륭해요

teresa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay, clean and comfortable
2023년 8월에 1박 숙박함
답변 제공: Courtney 님, 2023년 9월 7일
Thank you so much! We are glad you enjoyed your stay here with us and hope your next visit is just as great!

4/10 - 별로예요

Rachel

가족 여행
별로예요: 청결 상태, 객실의 편안함
Do not recommend
From the outside the property looks nice and well taken care of. However the cleanliness of the room was really lacking. When we arrived there was a used washcloth hanging on our shower rod which didn’t give me much hope. It was late so we shrugged it off and went to bed. The next day I hung the “please make up our room” sign on the door. Not because I need anyone to make my bed, but we really needed new towels. We returned to the room late to find no one had serviced our room and I had to go to the front desk and get towels myself. The desk staff were nice, the property was attractive and they had a well manicured yard with waste bags for the dogs however the beds were terrible the pillows were tiny and flat the rooms were dirty and the breakfast was terrible. Definitely will never stay there again.
2023년 9월에 2박 숙박함
답변 제공: Sugarloaf Mt. Motel 님, 2023년 9월 4일
Im Sorry that you had a bad stay with us. Upon check in time staff was supposed to inform you that we are NOT offering "Stay Over Service" at this time due to under staffed. And inform guest that you would need to come to the Front Desk for any type of service including Clean Towels. Thank You and have a nice day!

8/10 - 좋아요

Joanne

반려동물 동반 여행, 가족 여행
좋아요: 숙박 시설 상태 및 시설
Pleasant staff and dog friendly
2023년 9월에 1박 숙박함
답변 제공: Sugarloaf Mt. Motel 님, 2023년 10월 27일
Thank you for staying with us. We're so glad you had a nice stay with us! We hope to see you again.

10/10 - 훌륭해요

Dale

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Courtney 님, 2023년 9월 4일
Thank you so much! We are glad to hear you had a great stay with us! Come back soon!

10/10 - 훌륭해요

Randy 님, Longmont

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel. Front desk clerk was friendly and helpful during check-in.
2023년 9월에 1박 숙박함
답변 제공: Courtney 님, 2023년 9월 2일
Thank you so much! We are so glad you enjoy your stay with us! Come back soon!

10/10 - 훌륭해요

Brenda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved this motel! Clean, convenient and near several shops and restaurants. Noisy due to some construction at the gas station in front and neighbors. But it wasn’t horrible. They had little things that make a difference: toothpaste, loads of storage, fridge, clean white towels and parking right in front of our room. Also the nice young lady who checked us in explained everything about the room and hotel to us on checkin. Negatives for me: bed was super hard & breakfast wasn’t great (biscuits were hard, egg slices were dry and flat).
2023년 8월에 1박 숙박함
답변 제공: Courtney 님, 2023년 8월 26일
We are overjoyed to hear you had a great stay with us! Thank you so much for the positive review! We hope to have you stay with us again in the future! Have a wonderful day!

8/10 - 좋아요

Nicholas

단체 여행, 출장 여행
좋아요: 편의 시설/서비스
Pool was not in service
2023년 8월에 1박 숙박함
답변 제공: Courtney 님, 2023년 8월 26일
Thank you for the review, we are sorry to hear the pool was not available. We are working hard to make it safe and available for guests! We hope your next stay with us will be more relaxing!

10/10 - 훌륭해요

Dennis B

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, quiet, affordable
2023년 8월에 1박 숙박함
답변 제공: Courtney 님, 2023년 8월 24일
We are so glad to hear you had a pleasant stay with us! Thank you for the amazing review! We hope to see you again soon! Have a wonderful day!

10/10 - 훌륭해요

Faith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed for one night this past weekend, staff was friendly and room was very clean and cozy! Pool was nice as well. Only downside: the breakfast gave my partner and I an upset stomach and eggs were cold. Still, we enjoyed our stay!
2023년 8월에 1박 숙박함
답변 제공: Courtney 님, 2023년 8월 24일
We apologize that breakfast was not satisfactory, we are working diligently to fix these issues and hope that your next stay with us will be more pleasant! Thank you for the wonderful review! Have a great day!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sweet Sugarloaf
Awesome staff all the way around. Our room was clean and updated. The bed was not very comfortable. The breakfast needs to be buffed up like more fresh fruits and maybe a waffle maker to make fresh waffles.
2023년 8월에 1박 숙박함
답변 제공: Courtney 님, 2023년 8월 21일
We are so glad you enjoyed your stay with us! Thank you for the amazing review! Come see us soon!

8/10 - 좋아요

Laura

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
N/A
2023년 8월에 1박 숙박함
답변 제공: Courtney 님, 2023년 8월 31일
Thank you for the wonderful review! Hope to see you again soon! Have a great day!

4/10 - 별로예요

Cathy

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
Property was clean looking the pillows on the bed were tiny and soft couldn't even fold them in half. Front desk clerk rude and horrible to deal with. acted like everything was a problem they were not busy there was only like 10 cars there. do not recommend
2023년 8월에 1박 숙박함
답변 제공: Courtney 님, 2023년 8월 19일
We apologize for your bad experience. We hope to make it up to you on your next stay with us! Have a great day!

10/10 - 훌륭해요

Cassie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Sugarloaf Mt. Motel 님, 2023년 8월 19일
Thank you for staying with us! We appreciate your review!

8/10 - 좋아요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's kind of isolated. They are doing construction on the gas station in front.
2023년 8월에 1박 숙박함
답변 제공: Courtney 님, 2023년 8월 19일
Thank you so much for your review! We are so glad you enjoyed your stay with us! Have a great day!