Benesse-Maremne Vacations from ₩3,519,454

Had to clean the dust off the floor and re wash all cutlery and plates . No toilet by the pool from 12-4pm . No drinks available from 12-4 pm or decent food . No umbrellas by the pool at all . Communication on Expedia phone number to the hotel is useless ‘ so had to call them using their own web site phone number . 3 star hotel ‘ we have had better but also worse . Pool was nice though and the staff did what they could do . if u just want a base then it’s great for just that .

Great old hotel with a nice breakfast, they serve lunch too. Rooms have nice beds and air conditioning which was great as temperature was about 100 degrees! Showers are tiny.

First and foremost, I must commend the aesthetic appeal and convenience of your facilities, which significantly enhanced my stay. The property's beauty and the array of amenities available were truly impressive. However, I would like to bring to your attention an incident that occurred during my visit, which somewhat marred the otherwise pleasant experience. One early morning, I requested a cup of coffee and was informed of a $3.00 charge. As I did not have my wallet with me at that moment, your staff kindly allowed me to sign a receipt to add the charge to my room bill – a gesture I appreciated for its convenience. Unfortunately, the situation took an uncomfortable turn later that day. As I was preparing to leave the hotel for the day, I was approached by a staff member in the lobby who insisted that I needed to pay for the coffee immediately. This occurred in front of my colleague, and I found the manner of approach quite embarrassing, especially considering that the charge had already been billed to my room as per the earlier arrangement. I understand that policies regarding payments must be adhered to, but I believe this situation could have been handled with more discretion and professionalism. A simple reminder at check-out or a more private conversation would have been more appropriate and less embarrassing. I hope this feedback is helpful in further refining the guest experience at your hotel.