The hotel is superbly located both for work in the CBD and for shopping, restaurants, clubs, etc after work or at weekends. But it is a tired property that needs to be refreshed, especially the public areas and elevator. The old and slightly smelly carpets should go as a priority. Fortunately my room had hard floors and was very comfortable temperature wise.
My biggest gripe is that I was told the free wifi that was included as part of the room price was only for the first 24 hours and was being given complimentary as a 'favour'. When I protested I was told Expedia did not send a 'voucher' and I had to show my itinerary which stated that the room rate I paid included free wifi and breakfast. It seems that no 'voucher' was sent for breakfast either but they did not make any fuss about that. Eventually they conceded that I was entitled to free wifi which was delivered by sending a username and password to my mobile. However, that too proved impossible since I could not connect and I was given a dongle to use instead which turned out not to have a SIM card in it which made it useless. Eventually a techie came and gave me a new user name and password that worked. This proved short lived as after a couple of hours I was shut out by the system and could not go back in as it said 'No balance available' which was nonsense since I only used the wifi for email and facebook and in any event the 24 hour allowance was 500MB of data. This happened again twice and was very frustrating.