객실에서 보이는 전망

이비스 벵갈루루 시티 센터 호텔 여행 후기

4 out of 5
이비스 벵갈루루 시티 센터 호텔
Opp. Kanteerava Stadium/Mallya Hospital, Raja Ram Mohan Roy Road, Bengaluru, Karnataka

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 204개 이용 후기 중 74개" "
평점 8 - 좋아요. 204개 이용 후기 중 77개" "
평점 6 - 괜찮아요. 204개 이용 후기 중 26개" "
평점 4 - 별로예요. 204개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 204개 이용 후기 중 12개" "

8.6/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Jaesung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Irfan KHATRY 님, 2023년 11월 3일
Dear Mr.JaesungWe very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Irfan KHATRYGeneral Manager

8/10 - 좋아요

실제 이용하신 고객

2018년 10월에 1박 숙박함
답변 제공: Syed Yakoob - Front Office Manager 님, 2018년 10월 26일
Hi, We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 - 좋아요

Chang Hyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔이 청결했고, 스탭분들이 친절했어요~
2018년 8월에 4박 숙박함
답변 제공: Syed Yakoob - Front Office Manager 님, 2018년 8월 20일
친애하는 Chang 씨, ibis Bengaluru City Center에서의 체류에 대한 귀하의 의견에 진심으로 감사드립니다. 항상 피드백을받는 것이 즐거움입니다. 나는 귀하의 의견을 우리 팀과 공유 할 것입니다. 저는이 피드백이 우리 서비스의 품질을 지속적으로 개선하기 위해 노력할 때 모든 직원들에게 격려가 될 것이라고 확신합니다. 귀하의 경험을 공유해 주셔서 다시 한 번 감사드립니다. 다음 번 방문이 이전 방문만큼 즐겁기를 바랍니다.

10/10 - 훌륭해요

Naren

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a good stay. Easy and convenient if you are travelling. The staff were courteous and polite.
2024년 2월에 2박 숙박함
답변 제공: Irfan KHATRY 님, 2024년 3월 2일
Dear Naren, Thank you for sharing your positive review of your stay at ibis Bengaluru City Centre. We are glad to hear that you found our hotel easy and convenient for your travel needs. Our team takes pride in providing courteous and polite service to our guests. We look forward to welcoming you back in the future. Warm Regards,Irfan KHATRYGeneral Manager

10/10 - 훌륭해요

SANTOSH

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service
2023년 12월에 2박 숙박함
답변 제공: Irfan KHATRY 님, 2024년 1월 8일
Dear Santosh,Thank you for your fantastic feedback! We're thrilled that our service met your expectations. Your support means a lot to us, and we hope to welcome you back for another excellent experience soon.Best Regards,Irfan KHATRYGeneral Manager

6/10 - 괜찮아요

Arjun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are little too small & bathroom as well. The bed was not comfortable
2023년 12월에 1박 숙박함
답변 제공: Irfan KHATRY 님, 2023년 12월 23일
Dear Arjun,Thank you for taking the time to share your feedback about your recent stay with us at ibis Bengaluru City Centre. We understand that the size of both the room and bathroom were not to your satisfaction, and we apologize for any discomfort caused due to this. At ibis Bengaluru City Centre, we strive to provide our guests with an enjoyable and comfortable experience during their stay with us. We sincerely hope that despite this experience, you would give us another chance to make it up to you on a future occasion. Warm Regards, Irfan KHATRYGeneral Manager

8/10 - 좋아요

Rajiv

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Irfan KHATRY 님, 2023년 12월 12일
Dear Rajiv,Thank you for your kind words and positive review! We're thrilled to know that you had a great experience at our hotel. Should you plan another visit, we'd love to welcome you back for another wonderful stay.Best Regards,Irfan KHATRYGeneral Manager

10/10 - 훌륭해요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and clean hotel across from a beautiful park
Everything was excellent about the hotel although the room was a little cramped (personal preference). Also, getting a second key issued would make things much more convenient for guests.
2023년 12월에 3박 숙박함
답변 제공: Irfan KHATRY 님, 2023년 12월 6일
Dear Alexander,Thank you for sharing your experience with us. We're thrilled you enjoyed our hotel and the surrounding park. We have noted your concern and with regards to room size, please note as per Ibis brand standard the size across the globe remains same. We'll also explore options for streamlining key issuance to enhance convenience for our guests.We appreciate your valuable input and hope to welcome you back soon for an even better stay.Warm Regards,Irfan KHATRYGeneral Manager

10/10 - 훌륭해요

Anand 님, Eastvale

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2023년 11월에 1박 숙박함
답변 제공: Irfan KHATRY 님, 2023년 12월 4일
Dear Anand,Thank you for taking the time to share your positive feedback! We're thrilled to hear that your experience was good during your stay at our hotel.We hope to have the pleasure of welcoming you back soon for another great stay.Best Regards,Irfan KHATRYGeneral Manager

10/10 - 훌륭해요

Dipti

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
2023년 10월에 2박 숙박함
답변 제공: Irfan KHATRY 님, 2023년 10월 28일
Dear Dipti,Thank you so much for taking the time to share your wonderful feedback! We're delighted to hear that you had an amazing experience at our hotel. Our team works hard to provide exceptional service, and we're thrilled to know that it made your stay special.We look forward to welcoming you back for another fantastic stay in the future.Warm Regards,Irfan KHATRYGeneral Manager

10/10 - 훌륭해요

BANGHYUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Irfan KHATRY 님, 2023년 9월 25일
Dear Banghyun,Thank you so much for rating us and sharing your valuable feedback.We are glad that you were taken care well by staff who shall be very happy reading this review.We thank you for your support and patronage and look forward to having more opportunities to be of service.Best Regards,Irfan KHATRY,General Manager

10/10 - 훌륭해요

YA YUEH

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent service and supports, no matter on luggage service or restaurant. Had enjoyable and safe journey.
2023년 8월에 1박 숙박함
답변 제공: Irfan KHATRY 님, 2023년 8월 21일
Dear Ya Yueh,Thank you for your kind words and for sharing your wonderful experience at our hotel. We are delighted to hear that you enjoyed excellent service and support throughout your stay, from our luggage service to the restaurant.Ensuring the comfort and safety of our guests is our top priority, and we are thrilled to have contributed to your enjoyable journey. Your positive feedback is truly appreciated and will inspire our team to continue delivering exceptional hospitality.We look forward to the pleasure of hosting you again whenever your travels bring you back our way.Warm Regards,Irfan KHATRYGeneral Manager

8/10 - 좋아요

Vasudeva Rao

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff particularly receptionist Ms Rajasree are excellent. So are receptionists Nidhi and Susmitha. Improve telephonic contact between customers from outside and reception. Only one phone works that too noisily. Nobody is reachable through phone at all. Indian filter coffee not avilable. We want it very often. A little more space for lobby to meet guests needed.
2023년 6월에 4박 숙박함
답변 제공: Irfan KHATRY 님, 2023년 6월 20일
Dear Vasudeva Rao,Thank you for taking the time to tell us about your experience at the ibis Bengaluru City Centre. We are glad that you were taken care well by Heartists especially Ms. Rajasree, Nidhi and Susmitha who shall be very happy reading this review. On the other hand, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Warm Regards,Irfan KHATRYGeneral Manager

10/10 - 훌륭해요

kiritkumar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I would recommend anybody
We were very happy with friendly staff and food was excellent
2023년 4월에 7박 숙박함
답변 제공: Irfan KHATRY 님, 2023년 4월 18일
Dear Kiritkumar,We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Regards.Irfan KHATRYGeneral Manager

6/10 - 괜찮아요

Omesh 님, Jersey City

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Rooms are small. No swimming pool
2023년 3월에 4박 숙박함
답변 제공: Irfan KHATRY 님, 2023년 3월 24일
Hi Omesh,Thank you so much for rating us and sharing your valuable feedback.We totally understand your concern on the size of the room and the absence of a swimming pool, but please be rest assured that ibis globally comes across in similar dimensions.We thank you for your support and patronage and look forward for having more opportunities to be of service.Warm Regards,Irfan KHATRYGeneral Manager

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stinky room, ugly bathroom, horrible bed & pillows
Stinks, bathrooms like in a trailer, annoying room service. We stayed 5 nights because the location is central and was very convenient for our interests. However, the rooms have a muggy stink due to lack of bathroom ventilation and windows in the room didnt open so couldnt cross ventilate. The room smelled damp and of soap all day and night! Each day room cleaning would take away 2 towels and leave behind 1!! I had to chase them in the hall each day to ask for another set since we were 2 people staying in the room. One evening when i found them after coming back to find a single towel, they said they were out of towels!! Unbelievable!! Ordering food from restaurant was another affair - food is incredibly over priced for India!! Every dish is Rs499 when it is sold outside for Rs149!! And they would deliver food consistently without silverware. I had to call them back each time for silverware. Ordered food is not delivered until minimum 1hour after order is placed. Bed is horribly bouncy and uncomfortable when 2 people sleep in it. They do not have choice for pillows. Their breakfast buffet is Rs550 for 2 but IDC that is 2min walk outside you can feast for Rs300!! Our door entry card had to be constantly rekeyed since even having it sitting on the nightstand with no exposure to anything made it deactivated!
2023년 2월에 1박 숙박함
답변 제공: Irfan KHATRY 님, 2023년 2월 20일
Dear Guest,Greetings from the Ibis Bengaluru City Centre!!! We are truly disappointed to hear that your stay did not meet your expectations at Ibis Bengaluru City Centre during your stay we strive to ensure each guest is given a seamless experience and feels the touch of our very personal service. Please accept my sincere Regret! For the inconvenience caused to you in terms of hotel facilities during your recent stay at our Hotel. At Ibis, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. We have taken your points of criticism very serious, as constructive feedback is the only way for us to improve the level of service offered to our guests. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Best Regards, Irfan Khatry General Manager

4/10 - 별로예요

Rangarajan

2023년 2월에 4박 숙박함
답변 제공: Irfan KHATRY 님, 2023년 2월 20일
Dear Mr. Rangarajan,I am sorry to know that we did not live up to your expectations. Would request you to kindly share your detailed feedback with me at h6454-fo@accor.com. so that I can reach out to you for further know the reason of your disappointment.We will continue our pursuit for excellence in service and seek ways to enhance our guest experience always. I look forward to hear from you soon.Best Regards,Irfan KHATRY,General Manager

8/10 - 좋아요

Sideshwar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value
2022년 12월에 4박 숙박함
답변 제공: Irfan KHATRY 님, 2022년 12월 26일
Dear Mr. Sideshwar,Thank you so much for rating us and sharing your valuable feedback.We thank you for your support and patronage and look forward to having more opportunities to be of service.Regards,Irfan Khatry General Manager

10/10 - 훌륭해요

Soren

답변 제공: Irfan KHATRY 님, 2023년 11월 18일
Dear Soren,Thank you for sharing your positive feedback! We're thrilled to hear that you had a great experience during your stay.Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful visit.Best Regards,Irfan KHATRYGeneral Manager

10/10 - 훌륭해요

Gursharn

2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
I had requested for a smoking room but I didn’t get it, after I checked in they told me all the smoking rooms were booked. The pictures are quite different from the rooms. It looks big in the pictures but it’s really small. It felt like an OYO room.
2022년 5월에 1박 숙박함
답변 제공: Syed Yakoob Kaleem 님, 2022년 6월 13일
Hi, Thank you for taking the time to tell us about your experience at the ibis Bengaluru City Centre. I am sorry that your overall experience did not meet your expectations; please allow me to express my sincerest apologies. We totally understand your concern on the size, but please be rest assured that ibis globally comes across in similar dimensions. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

4/10 - 별로예요

Nanjundayy

가족 여행
별로예요: 직원 및 서비스
When we are in confused state regarding the location and you want to speak to front desk, trust me you will realize it’s very bad decision for booking there. And the price per night is very high for the luxury you get inside and room condition is very poor.
2022년 4월에 1박 숙박함
답변 제공: Syed Yakoob Kaleem 님, 2022년 5월 5일
Dear Mr. Nanjundayy, Thank you for taking the time to tell us about your experience at the ibis Bengaluru City Centre. I am sorry that your overall experience did not meet yo000ur expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 - 훌륭해요

Gaurav

2022년 4월에 3박 숙박함
답변 제공: Syed Yakoob Kaleem 님, 2022년 4월 19일
Dear Gaurav, We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

6/10 - 괜찮아요

Srishti

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 1박 숙박함
답변 제공: Syed Yakoob Kaleem 님, 2022년 4월 14일
Dear Srishti, Thank you for taking the time to tell us about your experience at the ibis Bengaluru City Centre. I am sorry that your overall experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

2/10 - 너무 별로예요

ravendra

2022년 3월에 1박 숙박함

10/10 - 훌륭해요

Sowrirajan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
City centre, correct location for our desired activities.
2022년 2월에 2박 숙박함
답변 제공: Syed Yakoob Kaleem 님, 2022년 3월 7일
Dear Sowrirajan, We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4/10 - 별로예요

JIJU

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall very poor and very bad service of staffs
2022년 1월에 1박 숙박함
답변 제공: Syed Yakoob Kaleem 님, 2022년 2월 3일
Dear Mr. Jiju, Thank you for taking the time to tell us about your experience at the ibis Bengaluru City Centre. I am sorry that your experience did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 - 훌륭해요

VAIBHAV

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 3박 숙박함
답변 제공: Syed Yakoob Kaleem 님, 2021년 11월 22일
Dear Mr. Vaibhav, We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irfan KHATRY General Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: Syed Yakoob Kaleem 님, 2021년 11월 8일
Hi, Thank you sharing this positive review on your Hotel experience. We are pleased to know that you had a comfortable stay. We look forward to deliver many more of such experiences to our guests. Looking forward to see you back to the hotel.

6/10 - 괜찮아요

Kiran

단체 여행
별로예요: 직원 및 서비스, 객실의 편안함
2021년 8월에 3박 숙박함
답변 제공: Syed Yakoob Kaleem 님, 2021년 9월 7일
Dear Mr. Kiran, We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is a pleasure to receive your feedback. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

6/10 - 괜찮아요

vicky ethan

가족 여행
별로예요: 직원 및 서비스
Well it wasn't a great hotel.. it was ok to stay for one night. The reception stuff didnt have any courtesy.. they told if we order food from zomato we have to come down from our room to collect the plates and cutlerys,guess thats the first time im hearing this kind of a rule,as i stayed in many hotels during covid 19. So surely i wont stay in ibis agian.
2021년 6월에 1박 숙박함
답변 제공: Syed Yakoob Kaleem 님, 2021년 7월 1일
Hi Vicky, Thank you for taking the time to tell us about your experience at the ibis Bengaluru City Centre. We regret and lament the fact that your overall experience was not up to your expectations, request you kindly accept our sincere apologies. Please be informed that due to the unfortunate pandemic that has all of us on the edge and also as per the Heath and Safety standards, the guests are requested to pickup their food from the reception without any 3rd party contact. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

8/10 - 좋아요

MANISH

좋아요: 객실의 편안함
2020년 12월에 1박 숙박함
답변 제공: Syed Yakoob Kaleem 님, 2020년 12월 31일
Hi Manish, We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - 훌륭해요

Revanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 1박 숙박함
답변 제공: Syed Yakoob Kaleem 님, 2020년 10월 27일
Hi Revanna, Thank you sharing this positive review on your Hotel experience. We are pleased to know that you had a comfortable stay. We look forward to deliver many more of such experiences to our guests. Looking forward to see you back to the hotel.

10/10 - 훌륭해요

Revanna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 1박 숙박함
답변 제공: Syed Yakoob Kaleem 님, 2020년 10월 14일
Hi Revanna, Thank you sharing this positive review on your Hotel experience. We are pleased to know that you had a comfortable stay and you were taken care well by the Hotel Staff. We look forward to deliver many more of such experiences to our guests. Looking forward to see you back to the hotel.

10/10 - 훌륭해요

Lan 님, Sacramento, CA USA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Employees were great help, especially the Reception.
2020년 1월에 2박 숙박함
답변 제공: Syed Yakoob Kaleem 님, 2020년 7월 8일
Hi, Thank you very much for rating us and sharing your valuable feedback. Thank you for your support and patronage, and hope to have more service opportunities. #LOVEIBISM

8/10 - 좋아요

Vineet 님, Bangalore

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are too small and that’s my perspective. Could have done better planning during design phase
2020년 6월에 3박 숙박함
답변 제공: Syed Yakoob Kaleem 님, 2020년 7월 8일
Hi, We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive feedback from our guests. We totally understand your concern on the Room size but please be rest assured that ibis globally comes across in similar dimensions. It was a great to have you stay with us and look forward to welcoming you back soon.

8/10 - 좋아요

Wuttiwat

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, clean and nice service.
2019년 10월에 11박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
2020년 3월에 2박 숙박함
답변 제공: Syed Yakoob Kaleem 님, 2020년 7월 8일
Hi, Thank you for taking time out and rating us on your stay experience at the ibis Bengaluru City Centre. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Looking forward to welcoming you back soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 2월에 1박 숙박함
답변 제공: Syed Yakoob 님, 2020년 3월 2일
Hi, Thank you sharing this positive review on your Hotel experience. We are pleased to know that you had a comfortable stay and you were taken care well by the Hotel Staff. We look forward to deliver many more of such experiences to our guests. Looking forward to see you back to the hotel.

10/10 - 훌륭해요

실제 이용하신 고객

2020년 2월에 1박 숙박함
답변 제공: Syed Yakoob Kaleem 님, 2020년 2월 19일
Hi, Thank you very much for rating us and sharing your valuable feedback. Thank you for your support and patronage, and hope to have more service opportunities. #LOVEIBISM

8/10 - 좋아요

N 님, Pune

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Friendly approach of staff. Location. General maintenance and cleanliness. Only negative point from my point of view was in the name of IBIS - Formula 1 room structure existed.
2020년 2월에 1박 숙박함
답변 제공: Syed Yakoob Kaleem 님, 2020년 2월 19일
Hi Thank you very much for rating us and sharing your valuable feedback. We totally understand your concern on the size but please be rest assured that ibis globally comes across in similar dimensions globally. Thank you for your support and patronage, and hope to have more service opportunities. #LOVEIBISM

4/10 - 별로예요

Dee 님, Toronto

출장 여행, 가족 여행
별로예요: 편의 시설/서비스
I would not recommend this hotel. Period. The wifi is impossible to connect to from the room. Brought it up and front desk tells me the server is rebooting and could take upto an hour. The staff is very nice and helpful but that does little to make up for the atrocious rooms n amenities.
2020년 2월에 1박 숙박함
답변 제공: Syed Yakoob Kaleem 님, 2020년 2월 10일
Hi, Thank you for taking the time to tell us about your experience at the ibis Bengaluru City Centre. I am sorry that your Wifi and room experience did not meet your expectations; please allow me to express my sincerest apologies. In regards to the Wi-Fi, please be informed that the entire vicinity was facing the same issue due to multiple Fibre cuts and we were trying our best to restore services in coordination with our vendor. Also in regards to the room size, ibis comes across in similar specifications globally. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 3박 숙박함
답변 제공: Syed Yakoob Kaleem 님, 2020년 2월 11일
Hi, We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive positive feedback.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 3박 숙박함
답변 제공: Syed Yakoob Kaleem 님, 2020년 1월 22일
Hi, Thank you sharing this positive review on your Hotel experience. We are pleased to know that you had a comfortable stay. We look forward to deliver many more of such experiences to our guests. Looking forward to see you back to the hotel.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
2020년 1월에 1박 숙박함
답변 제공: Syed Yakoob Kaleem 님, 2020년 1월 20일
Hi, Thank you sharing this positive review on your Hotel experience. We are pleased to know that you had a comfortable stay and you were taken care well by the Hotel Staff. We look forward to deliver many more of such experiences to our guests. Looking forward to see you back to the hotel.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very Good hotel with given price and star rating . I stayed third time and will continue to stay in future
2020년 1월에 3박 숙박함
답변 제공: Syed Yakoob Kaleem 님, 2020년 1월 20일
Hi, Thank you sharing this positive review on your Hotel experience. We are pleased to know that you had a comfortable stay and you were taken care well by the Hotel Staff. We look forward to deliver many more of such experiences to our guests. Looking forward to see you back to the hotel.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great staff. Good location.
Great staff make all the difference in a hotel experience. Staffers Mani, Mohen, and Zeba were especially friendly and kind in helping answer all of our questions about the tourist sites we visited and helping us arrange transportation. Hotel is located near Cubon Park, which is a nice green space to walk - the park is closed to traffic between 6:00-8:00 in the morning and is a nice place to walk and to see the local residents walking, doing yoga, and relaxing. Historic and cultural sites are a short car ride away. Great restaurant on the lower floor is an easy way to try a lot of South Indian foods.
2019년 12월에 3박 숙박함
답변 제공: Syed Yakoob Kaleem 님, 2020년 1월 20일
Hi, Thank you sharing this positive review on your Hotel experience. We are pleased to know that you had a comfortable stay and you were taken care well by the Hotel Staff especially Mani, Mohan and Zeba who are exceptional in what they do. We look forward to deliver many more of such experiences to our guests. Looking forward to see you back to the hotel.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Location is great. The shower does not work - water pressure is low and hot and cold water alternates!
2019년 10월에 2박 숙박함
답변 제공: Syed Yakoob Kaleem 님, 2019년 11월 12일
Hi, Thank you for taking the time to tell us about your experience at the ibis Bengaluru City Centre. I am sorry that your Shower experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

2/10 - 너무 별로예요

Kenichi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
カードスキミング
スタッフや部屋、レストランと全てにおいて素晴らしいホテルでした。残念なのはひとつだけ。クレジットカードをスキミングされました。三種類のカードを所有しているのですが、ここのホテルでしか使っていないカード会社から、イギリスのホテルやエアラインの決済があると連絡きました。 皆さまお気をつけください。
2019년 9월에 7박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 3박 숙박함
답변 제공: Syed Yakoob - Front Office Manager 님, 2019년 9월 30일
Hi, Thank you for rating us and sharing your feedback. Looking forward to see you back to the hotel.