저자극성 침구, 필로우탑 침대, 책상, 노트북 작업 공간

베스트 웨스턴 벤턴 하버 스트리트 조셉 여행 후기

2.5 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 324개" "
평점 8 - 좋아요. 1000개 이용 후기 중 369개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 155개" "
평점 4 - 별로예요. 1000개 이용 후기 중 81개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 71개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Glenrick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2024년 1월에 2박 숙박함
답변 제공: Kalpesh Patel 님, 2024년 4월 3일
Thank you for staying with us, we appreciate your feedback

10/10 - 훌륭해요

Roshanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was satisfactory
2024년 3월에 2박 숙박함
답변 제공: Kalpesh Patel 님, 2024년 3월 19일
Dear Roshanda,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Dwayne

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Kalpesh Patel 님, 2024년 3월 19일
Dear Dwayne,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Vanessa

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Didn't like the musty smell in the rooms. Several of the people in our group complained about the musty mold smell in their rooms. Also our heater was very very loud.
2024년 3월에 2박 숙박함
답변 제공: Kalpesh Patel 님, 2024년 3월 18일
Dear Vanessa,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

Paul 님, Oro Medonte

좋아요: 청결 상태, 직원 및 서비스
The property booked a large and noisy group that made excessive noise until 1 am. It made our stay uncomfortable and annoying. This prperty should not have been available to book.
2024년 3월에 1박 숙박함
답변 제공: Kalpesh Patel 님, 2024년 3월 17일
Dear Paul,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Kayla

좋아요: 청결 상태
It was cool had to switch to another room because of the heat wasn't working but overall i had a good stay will come back
2024년 3월에 1박 숙박함
답변 제공: Kalpesh Patel 님, 2024년 3월 17일
Dear Kayla,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Tomico

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was nice from breakfast men to the front sesk person
2024년 3월에 2박 숙박함
답변 제공: Kalpesh Patel 님, 2024년 3월 11일
Dear Tomico,Thank you for completing our survey.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Lyle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the hotel. Staff were friendly
2023년 3월에 3박 숙박함
답변 제공: Kalpesh Patel 님, 2024년 3월 11일
Dear Lyle,Thank you for completing our survey.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Connor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff, love the ev charger
2024년 2월에 1박 숙박함
답변 제공: Kalpesh Patel 님, 2024년 2월 22일
Thank you for staying with us, we appreciate your feedback

10/10 - 훌륭해요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Kalpesh Patel 님, 2024년 2월 23일
Dear Frank,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Jaime

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfy stay. Staff was very nice.
2024년 2월에 1박 숙박함
답변 제공: Kalpesh Patel 님, 2024년 2월 11일
Dear Jaime,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 - 별로예요

Emily

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Kalpesh Patel 님, 2024년 1월 19일
Dear Emily,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Kalpesh Patel 님, 2024년 1월 19일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. Your observation about the hot tub has been passed along to our maintenance department for immediate attention. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Grace

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Kalpesh Patel 님, 2024년 1월 17일
Thank you for staying with us, we appreciate your feedback

10/10 - 훌륭해요

Marcia

2024년 1월에 1박 숙박함
답변 제공: Kalpesh Patel 님, 2024년 2월 4일
Dear Marcia,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

Riley

단체 여행
좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Kalpesh Patel 님, 2024년 1월 9일
Dear Riley,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Danielle

가족 여행
The hotel was quite clean but the beds were very hard and uncomfortable. The breakfast was not edible either. The toilet seat was moving so bad I feared for my life.
2024년 1월에 1박 숙박함
답변 제공: Kalpesh Patel 님, 2024년 1월 9일
Dear Danielle,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great breakfast
2023년 12월에 3박 숙박함
답변 제공: Kalpesh Patel 님, 2023년 12월 27일
Thank you for staying with us, we appreciate your feedback

8/10 - 좋아요

Colin

2023년 12월에 1박 숙박함
답변 제공: Kalpesh Patel 님, 2023년 12월 26일
Dear Colin,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

Shelli

2023년 12월에 1박 숙박함
답변 제공: Kalpesh Patel 님, 2023년 12월 9일
Dear Shelli,hank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We are sorry we sold out that day with walk in shower accessible room or else we would have upgrade your room type. Please book walk in shower accessible room next time.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

John

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was ok. There were tons of dead beetles in the hotel. Keys were a pain, quit working a few times
2023년 11월에 1박 숙박함
답변 제공: Kalpesh Patel 님, 2023년 11월 17일
Dear John,On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Kalpesh Patel 님, 2023년 11월 12일
Dear Kenneth,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 직원 및 서비스, 객실의 편안함
not a good experience
The first room I was given had a window with a crack that went the entire length of the window. Anyone could have pushed the window in and entered the room. The management gave me a new room. When I came back after my meeting at 10:30 at night there was a loud beep going off every few minutes in the room. I had work the next day so I went to the desk and asked about the loud intermittent noises. I was worried that I would not be able to sleep. The desk attendant told me that every room had the beeps. I put earplugs in--took a sleep aid and went to sleep. When I checked out the next day I mention to the person at the desk about the beeps and she said the beeps were not in every room. This was a bad experience for me--and there were gnats in the bathroom. Do not stay in Best Western in Benton Harbor-St Joseph if you are on a work trip and have to be at top form
2023년 10월에 1박 숙박함
답변 제공: Kalpesh Patel 님, 2023년 10월 23일
Hello, We are sorry for inconvenience. We will work hard to improve. We appreciate your feedback.

8/10 - 좋아요

Deb

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was a lot of road noise.
2023년 10월에 1박 숙박함
답변 제공: Kalpesh Patel 님, 2023년 10월 23일
Thank you for staying with us, we appreciate your feedback.

8/10 - 좋아요

Erika

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable and clean.
2023년 10월에 1박 숙박함
답변 제공: Kalpesh Patel 님, 2023년 10월 21일
Thank you staying with us, we appreciate your feedback

8/10 - 좋아요

Lorin

좋아요: 청결 상태
2023년 10월에 2박 숙박함
답변 제공: Kalpesh Patel 님, 2023년 10월 19일
Thank you for staying with us, we appreciate your feedback

10/10 - 훌륭해요

Nick

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great experience. Rooms were nice and breakfast buffet was perfect. Hats off to the 2 individuals that were working it.
2023년 10월에 2박 숙박함
답변 제공: Kalpesh Patel 님, 2023년 10월 18일
Thank you staying with us, we appreciate your feedback

10/10 - 훌륭해요

Pernell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was nice and clean
2023년 10월에 1박 숙박함
답변 제공: Kalpesh Patel 님, 2023년 10월 17일
Thank you staying with us, we appreciate your feedback

10/10 - 훌륭해요

William

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Kalpesh Patel 님, 2023년 10월 9일
Dear William,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely awesome staff at the front desk and breakfast staff was super friendly, food was really good!
2023년 9월에 1박 숙박함
답변 제공: Kalpesh Patel 님, 2023년 10월 4일
Thank you for staying with us, we appreciate your feedback

8/10 - 좋아요

Murray

2023년 10월에 1박 숙박함
답변 제공: Kalpesh Patel 님, 2023년 10월 3일
Dear Murray,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 - 좋아요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very helpful and friendly.
2023년 9월에 1박 숙박함
답변 제공: Kalpesh Patel 님, 2023년 10월 2일
Dear Karen,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Ashley

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Convenient location, close to restaurants and stores
2023년 9월에 1박 숙박함
답변 제공: Kalpesh Patel 님, 2023년 10월 1일
Dear Ashley,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 - 별로예요

Andrea

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It’s a two star best western. It wasn’t the worst place I stayed but it definitely wasn’t good. Rooms were clean enough and the staff was nice. Definitely too pricey for what it is.
2023년 9월에 1박 숙박함
답변 제공: Kalpesh Patel 님, 2023년 9월 28일
Thank you for staying with us, we appreciate your feedback

2/10 - 너무 별로예요

Dennis

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Came home with a cough likely from the black and yellow mold on the shower ceiling. Terrible health condition and the fan in the bathroom wasn’t properly vented so we inhaled it for 2 days.
2023년 9월에 2박 숙박함
답변 제공: Kalpesh Patel 님, 2023년 9월 27일
Thank you for staying with us, we appreciate your feedback

8/10 - 좋아요

Neptali 님, Burleson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Kalpesh Patel 님, 2023년 11월 12일
Dear Neptali,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Aurelia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was nice and decently clean. Breakfast was good, kept running and getting refill till the last min. We were there for a wedding that was at 4 and they were nice enough to let us check in at 2
2023년 9월에 1박 숙박함
답변 제공: Kalpesh Patel 님, 2023년 9월 25일
Dear Aurelia,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Christina

2023년 9월에 1박 숙박함
답변 제공: Kalpesh Patel 님, 2023년 9월 19일
Dear Christina,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Judy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Kalpesh Patel 님, 2023년 9월 16일
Dear Judy,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 - 너무 별로예요

Rocio 님, Aurora

단체 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was hair in the shower , not ours They didn’t have pool towels and wanted us to use our shower towels There was a sticky, wet spot on the floor as soon as we walked in the room
2023년 9월에 1박 숙박함
답변 제공: Kalpesh Patel 님, 2023년 10월 3일
Dear Rocio,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 - 좋아요

Jennifer

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great customer service, close to the beach
Very Friendly front desk and very welcoming. The indoor/outdoor pool is great but my kids favorite part is the yummy breakfast and an amazing lady name Cheryl who always has a smile on her face and knows how to welcome you with some great hospitality and charm. My kids love to talk to her and she welcomes them with some chocolate chip cookies or something sweet like a grandma would. We originally picked this place based on location of 5 miles from Silver beach but now we choose it for good customer service
2023년 9월에 2박 숙박함
답변 제공: Kalpesh Patel 님, 2023년 9월 19일
Dear Jennifer,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 - 너무 별로예요

Elizabeth

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed having the option of the inside / outside pool. And the shopping around. Unfortunately the room we had was extremely humid. The bathroom countertop was falling off the wall. Wood was peeling off the head board.
2023년 9월에 2박 숙박함
답변 제공: Kalpesh Patel 님, 2023년 9월 5일
Dear Elizabeth,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 - 좋아요

Michel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good
2023년 9월에 2박 숙박함
답변 제공: Kalpesh Patel 님, 2023년 9월 5일
Dear Michel,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 - 너무 별로예요

Terry

2023년 9월에 1박 숙박함
답변 제공: Nicole 님, 2023년 9월 28일
Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 - 훌륭해요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Kalpesh Patel 님, 2023년 11월 12일
Dear Amanda,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Maria

2023년 8월에 2박 숙박함
답변 제공: Kalpesh Patel 님, 2023년 10월 9일
Dear Maria,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

Linda

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Jaeyong

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So kind. Clean.
2023년 8월에 1박 숙박함
답변 제공: Kalpesh Patel 님, 2023년 8월 26일
Dear Jaeyong,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

Jean

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Evening staff was not particularly friendly, kind of looked annoyed when our keys suddenly stopped working. Overall the property is pretty run down and outdated, I expected a little more from a Best Western. I wouldn’t stay here again or recommend it.
2023년 8월에 3박 숙박함
답변 제공: Kalpesh Patel 님, 2023년 8월 22일
Dear Jean,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 - 좋아요

Verbina

2023년 8월에 2박 숙박함
답변 제공: Kalpesh Patel 님, 2023년 9월 19일
Dear Verbina,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.