룸, 킹사이즈침대 1개, 금연, 분사식 욕조 | 책상, 방음 설비, 다리미/다리미판, 무료 WiFi

컨트리 인 & 스위트 바이 래디슨, 사우스 헤이번, 미시간 여행 후기

2.5 out of 5

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 734개 이용 후기 중 230개" "
평점 8 - 좋아요. 734개 이용 후기 중 221개" "
평점 6 - 괜찮아요. 734개 이용 후기 중 132개" "
평점 4 - 별로예요. 734개 이용 후기 중 94개" "
평점 2 - 너무 별로예요. 734개 이용 후기 중 57개" "

7.6/10

청결 상태

8.4/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

Karly

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was clean and the staff was very accommodating. Thank you all!
2024년 4월에 1박 숙박함
답변 제공: Govin 님, 2024년 4월 23일
Thank you Karly for your rating.We look forward to seeing you again.

4/10 - 별로예요

Jackie

단체 여행, 가족 여행
별로예요: 편의 시설/서비스
To much pot smoking going on in hotel,the hallways smelled and it went into our rooms, had a Truck with refrigerator running all night outside our room, asked Frontdesk to have it moved, never was moved, loud talking in hallways, slamming doors at all hours. Not happy with my stay
2024년 4월에 2박 숙박함
답변 제공: Angie 님, 2024년 4월 12일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Most important they had a Great staff all around, overall clean and nice updated rooms, good free breakfast. Only 1 problem and that was the pool water looked a little murky, not sure what is but we didnt let the kids swim in it. But i still recommend this hotel.
2024년 3월에 2박 숙박함
답변 제공: Angie 님, 2024년 4월 11일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

debra 님, paw paw

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Angie 님, 2024년 4월 12일
Thank you Debra for the 5 star rating. We look forward to seeing you again.

10/10 - 훌륭해요

Juliana 님, Jenison

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We appreciated their hospitality and friendliness as well as the comfortable rooms.
2024년 3월에 1박 숙박함
답변 제공: Angie 님, 2024년 3월 28일
Thank you Juliana for the 5 star rating. We hope to see you again soon.

6/10 - 괜찮아요

Catherine

2024년 3월에 1박 숙박함
답변 제공: Angie 님, 2024년 3월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Alicia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff and hotel was amazing! Had an extremely loud family on the same floor a few doors down with a ton of kids. Very disrespectful. Yelling, running up and down the halls, knocking on random doors, mother screaming at her kids. There was a random guy walking up and down the road behind the hotel yelling and screaming, and checking hotel doors to see if he could get in. One of which was unlocked and he did enter the facility. However! Very close to everything, and overall a positive experience as far as the staff, price, anvailability, and cleanliness of the hotel! Water pressure was amazing!!!
2024년 3월에 2박 숙박함
답변 제공: Govin 님, 2024년 3월 24일
Thank you for the 5 stars. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

Helena

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable
2024년 3월에 1박 숙박함
답변 제공: Angie 님, 2024년 3월 23일
Thank you so much Helena for your 5 star rating.

10/10 - 훌륭해요

Helena

좋아요: 편의 시설/서비스
Excellent
2024년 3월에 1박 숙박함
답변 제공: Angie 님, 2024년 3월 15일
Thank you Helena for the excellent review

10/10 - 훌륭해요

Helena

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Angie 님, 2024년 3월 15일
Thank you for your rating

10/10 - 훌륭해요

Helena

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every thing is perfect
2024년 3월에 1박 숙박함
답변 제공: Angie 님, 2024년 3월 15일
So glad you enjoyed your stay, we forward to seeing you again

10/10 - 훌륭해요

Helena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome place
2024년 3월에 1박 숙박함
답변 제공: Angie 님, 2024년 3월 11일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

Steven

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice staff clean room only issue we had was the people above us had children who sounded like little elephants until 11pm and then again started at 6 am. Our driver didn’t work either
2024년 3월에 1박 숙박함
답변 제공: Angie 님, 2024년 3월 11일
Thank you for the 5 stars. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 - 좋아요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice stay! Convenient and quiet
2024년 2월에 1박 숙박함
답변 제공: Allie 님, 2024년 3월 10일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 - 별로예요

Matt

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스
I had to argue with the staff to get put in a room with sufficient heat. Even once we moved, heat was still questionable, but manageable.
2024년 2월에 1박 숙박함
답변 제공: Govin 님, 2024년 2월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon

4/10 - 별로예요

Michael

연인과의 여행
It was dirty and gross never again
2024년 2월에 2박 숙박함
답변 제공: Govin 님, 2024년 2월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!!!

10/10 - 훌륭해요

Tina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect dtsy
2024년 2월에 1박 숙박함
답변 제공: Allie 님, 2024년 2월 6일
Thank you for the 5 stars!

10/10 - 훌륭해요

Lacey

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not too far from down town.
2024년 2월에 2박 숙박함
답변 제공: Govin 님, 2024년 2월 8일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 - 좋아요

Gidget

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Everyone was really nice and helpful. They could use a little upgrading. It's a older place but still nice.
2024년 1월에 2박 숙박함
답변 제공: Allie 님, 2024년 2월 6일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 - 괜찮아요

Victoria

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing breakfast was nothing but premade food
2024년 1월에 1박 숙박함
답변 제공: Angie 님, 2024년 1월 15일
On behalf of our entire staff at Country Inn & Suites by Radisson, South Haven, MI we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Angie 님, 2024년 1월 15일
Thank you for your rating William.

4/10 - 별로예요

Jennifer

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Our toilet did not flush. Two different people came to look at it and assured me they fixed it, but it was still not flushing. There was mold on the ripped curtains. The pool area was small and reeked of mildew. The elevator was also out of order during our entire stay.
2024년 1월에 1박 숙박함
답변 제공: Angie 님, 2024년 1월 15일
On behalf of our entire staff at Country Inn & Suites by Radisson, South Haven, MI we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

2/10 - 너무 별로예요

Lawrence

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There were crazy ass people staying at this Hotel that were smoking in the room. I reported it and the same person was still there the next day. I am not impressed with the room we had the sheets had stains in them and there were crumbs in out bed between the blanket and sheet. This is by far one of the worst hotels I have ever been to. Will not recommend this to anyone.
2023년 12월에 1박 숙박함
답변 제공: Angie 님, 2024년 1월 15일
On behalf of our entire staff at Country Inn & Suites by Radisson, South Haven, MI. We apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

6/10 - 괜찮아요

Jayson

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Front desk staff was great and very helpful. Condition of property was clean but definitely aging. Room read large and the bathroom had great counter space. Pool needs work but it was warm, clean and was not enough.
2023년 12월에 1박 숙박함
답변 제공: Angie 님, 2024년 1월 15일
I am sorry that your stay was not the best experience, We have taken your feedback to better serve our guest in the near future.

2/10 - 너무 별로예요

Lesje

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hallways smelled like marijuana, the smell went into our rooms. Rooms are not soundproof at all. You could hear doors being slammed. Didn’t sleep well due to other guest being noisy and fighting, screaming for almost 4 hours
2023년 12월에 2박 숙박함
답변 제공: Allie 님, 2024년 2월 6일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Tianna

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 2박 숙박함
답변 제공: Country Inn Staff 님, 2024년 1월 2일
Thank you for your review Tianna!

4/10 - 별로예요

Allison

2023년 12월에 1박 숙박함
답변 제공: Country Inn Staff 님, 2024년 1월 2일
Thank you for your review Allison.

6/10 - 괜찮아요

Paul

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Given a room with a lamp without a lampshade and TV did not work. Front desk guy helped greatly and put us in a new room across the hall. Breakfast area had no atmosphere at all. TV was not on or fireplace was not going. Coffee tasted burnt. At checkout the front desk gentleman could not speak very good English so when I had a discrepancy with the charge receipt and what Expedia said my cost would be, I opted to stop trying to speak to him because he kept saying the same thing over and over and I was not getting my question answered. Still need to figure out the difference in price.
2023년 12월에 1박 숙박함
답변 제공: Country Inn Staff 님, 2024년 1월 2일
Thank you for your thorough review Paul. We will share your review with our team to ensure a similar situation does not arise. We will look into your billing to ensure there are no discrepancies.

10/10 - 훌륭해요

Lloyd

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Angie 님, 2023년 12월 14일
Thank you for your rating Lloyd. :)

10/10 - 훌륭해요

Lloyd

단체 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Angie 님, 2023년 12월 14일
Glad you enjoyed your stay. :)

10/10 - 훌륭해요

Devontay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like it
2023년 11월에 4박 숙박함
답변 제공: Angie 님, 2023년 12월 5일
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, South Haven, MI - MI605. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.We hope to continue to provide great experiences for you.

10/10 - 훌륭해요

Victoria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Keep it up:)
I love the amenities this hotel has to offer. Some hard boiled eggs in the morning would be great for the people who dont eat carbs. Otherwise love the cookies and coffee/tea bar in the morning. They are doing a heck of a job at this Inn, would recommend to family and friends.
2023년 12월에 1박 숙박함
답변 제공: Angie 님, 2023년 12월 5일
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, South Haven, MI - MI605. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.We hope to continue to provide great experiences for you.

10/10 - 훌륭해요

Charlay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Angie 님, 2023년 12월 5일
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, South Haven, MI - MI605. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.We hope to continue to provide great experiences for you.

4/10 - 별로예요

Victoria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Details!!
So we were not told when breakfast was, we were not given a wifi password. Pretty annoying since that's part of what i paid for.
2023년 12월에 1박 숙박함
답변 제공: Angie 님, 2023년 12월 5일
On behalf of our entire staff at Country Inn & Suites by Radisson, South Haven, MI - MI605 we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

6/10 - 괜찮아요

Kelly

연인과의 여행
좋아요: 직원 및 서비스
We had a stan on the bed and the muffins we got for breakfast had mold on them
2023년 11월에 1박 숙박함
답변 제공: Angie 님, 2023년 12월 14일
On behalf of our entire staff at Country Inn & Suites by Radisson, South Haven, MI - MI605 we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

4/10 - 별로예요

Nakia

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Desk Chair was broke, husband set in and fell… Bathroom tub had a drip! When we arrived at property the elevator wasn’t working and the price was disputed from Hotels.com rate. Stayed due to being in area for family Funeral.
2023년 11월에 2박 숙박함
답변 제공: Country Inn Staff 님, 2023년 11월 28일
Nakia,Thank you for your review. We have thrown that chair away and hope that your husband is ok. We will be passing along the information to our maintenance team as well so they can be more on top of these things. Thank you for your stay with us.

4/10 - 별로예요

Craig

2023년 11월에 1박 숙박함
답변 제공: Angie 님, 2023년 12월 14일
Thank you for your rating Craig.

2/10 - 너무 별로예요

Patti

2023년 10월에 1박 숙박함
답변 제공: Angie 님, 2023년 12월 14일
Thank you for your rating Patti.

8/10 - 좋아요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Country Inn Staff 님, 2023년 11월 28일
Thank you for your rating Joseph!

4/10 - 별로예요

Timothy

2023년 10월에 1박 숙박함
답변 제공: Country Inn Staff 님, 2023년 11월 28일
Thank you for your rating Tim!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Country Inn Staff 님, 2023년 11월 28일
Thank you for your rating Michael!

8/10 - 좋아요

Patrick

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Problems with TV, no heat control in room.
2023년 10월에 1박 숙박함
답변 제공: Country Inn And Suites 님, 2023년 10월 26일
I am sorry that your stay was not the best experience, We have taken your feedback to better serve our guest in the near future.

8/10 - 좋아요

Jeanne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly and accommodating. We were surprised that the 2 queen room with sofa did not have a coffee table in front of the sofa, and there was only one chair in the room. The manager on duty brought a table and chairs to our room.
2023년 10월에 1박 숙박함
답변 제공: Allie 님, 2023년 10월 22일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The people there are always friendly.......
2023년 10월에 2박 숙박함
답변 제공: DM 님, 2023년 10월 16일
Thank you for choosing to stay with us. We look forward to seeing you again soon!

2/10 - 너무 별로예요

Brett

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room wasn't ready when we got there a few hours after check in time. Waited for over 30 minutes after we arrived to finally check into our room. TV is tiny and poor quality. Complimentary breakfast is solid. Ceiling in bathroom above the shower looked nasty.Went here for our anniversary and were very disappointed. Recommend going to the Comfort Suites next to this place instead.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Bobby

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place stay for the money. Great area!
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Amparo

좋아요: 직원 및 서비스
I like pool and breakfast
2023년 9월에 3박 숙박함

8/10 - 좋아요

Scott

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Quick stay
Spacious king room with refrigerator. Comfortable bed. Unfortunately, could not get local channels on the TV after much time spent. Did get Amazon prime. Cover missing from thermostat. Tub stopper didn’t stop.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Todd

가족 여행
좋아요: 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Allie 님, 2023년 9월 25일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 - 너무 별로예요

Melissa

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not the best place...
The hotel was dirty, run-down, noisy, and understaffed!!!
2023년 9월에 1박 숙박함
답변 제공: Allie 님, 2023년 9월 25일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.