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컨트리 인 & 스위트 바이 래디슨, 벤턴빌 사우스 - 로저스, 아칸소 여행 후기

2.5 out of 5
컨트리 인 & 스위트 바이 래디슨, 벤턴빌 사우스 - 로저스, 아칸소
4304 W Walnut St, Rogers, AR

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 449개" "
평점 8 - 좋아요. 1000개 이용 후기 중 255개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 132개" "
평점 4 - 별로예요. 1000개 이용 후기 중 107개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 57개" "

8.0/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

Charles

The TV in the living room area did not work and the inside window shade for the window was missing. Other than those two items the room was clean and comfortable.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Denise

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lady on the desk was friendly and very helpful in suggesting local places to visit.
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 18일
Thank you for the generous rating! We're so glad you enjoyed your stay. We hope to havethe opportunity to serve you again in the future!

6/10 - 괜찮아요

Marie

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태
This was just an ok stay. I would choose a different property next time. I had reserved our rooms months ahead of time through Expedia but upon check in were told they ran out of the room type we booked and were given a different one. They said this is because we booked through a third party. I book hotel rooms through Expedia at least a dozen times a year and I've never run into that problem. We also thought breakfast was lacking. It was very basic with no extras thrown in like toppings for oatmeal. The bread products weren't kept refilled so there was only plain white bread each morning even though we came day more than an hour before breakfast was over. The front desk staff was friendly though.
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 18일
Thank you for your feedback! We sincerely apologize you didn't receive the room type requested. Weapologize for any inconveniences that may have caused. We hope you will choose to stay with us again in the future so we may have the opportunity to give you a more positive experience!

8/10 - 좋아요

Jason

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hide a bed a little uncomfortable but we got upgraded to a suite so not a big complaint especially when it came to storing bikes and needing the extra space
2024년 3월에 6박 숙박함
답변 제공: Guest Services 님, 2024년 4월 7일
Thank you for the generous rating! We're so glad you enjoyed your stay. We hope to havethe opportunity to serve you again in the future!

10/10 - 훌륭해요

Thomas Charles

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nicw clean, comfortable place to stay while in Rogers, AR
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 7일
Thank you for the generous rating! We're so glad you enjoyed your stay. We hope to havethe opportunity to serve you again in the future!

4/10 - 별로예요

Stacey

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Somewhat dirty. Disappointing. Not a favorite.
2024년 2월에 1박 숙박함
답변 제공: Christa 님, 2024년 4월 5일
Thank you for taking the time to tell us you had a wonderful stay! We look forward to seeing you again

8/10 - 좋아요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Carpet in room needs deep cleaning, but everything else was great. Staff was very friendly and helpful.
2024년 3월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2024년 4월 1일
Thank you for taking the time to provide your feedback, Cynthia! We will address the carpet issue you encountered. We're so happy to know that the rest of your stay exceeded your expectations!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2024년 3월 29일
Thank you for taking the time to let us know you had a great stay, Michael! Travel safe, we hope to see you again sometime.

10/10 - 훌륭해요

Philip A.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A little awkward as it is located behind another hotel
2024년 3월에 1박 숙박함
답변 제공: Country Inn and Suites 님, 2024년 3월 27일
We understand that our location can take some getting used to, but we're happy to see that you had a great stay!

8/10 - 좋아요

Clinton 님, Arlington

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient and close to many restaurants
2024년 3월에 2박 숙박함
답변 제공: Country Inn & Suites 님, 2024년 3월 7일
We're so glad to know our convenient location made for a great stay, Clinton! Thank you for taking the time to let us know.

4/10 - 별로예요

Hunter

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked a room of an app. App didnt say anything about the pool, hottub, fitness room, and elevators were out of order. Still had to pay full price for room.
2024년 2월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2024년 2월 25일
We are sorry that you were unable to use the amenities at this time. You will see, however, if you read all of the alerts on the hotel through the app, that we have confirmed that currently the pool, hot tub, fitness center and elevator are under repair and that we are working to make these things presentable and safe for all of our guest. Thank you!

4/10 - 별로예요

ralph

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
old and needs to update room.. rooms smell. bathrooms are old and moldy.
2024년 2월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2024년 2월 25일
We are sorry for your poor experience. We hope that you visit again once we renovate. Thank you!

10/10 - 훌륭해요

Gregory

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel staff were very pleasant and professional. Everything was very clean and comfortable, and the hot breakfast was great.
2024년 2월에 2박 숙박함
답변 제공: Country Inn & Suites 님, 2024년 2월 19일
We're so glad you enjoyed our complimentary full breakfast! Come see us again!

8/10 - 좋아요

Jenna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not bad for the price but could use a refresh. This room had stains on the curtains and carpet and smelled like it had been smoked in at some point. Shower/bath nozzle didn’t fully work. Things like that. But a fine stay.
2024년 2월에 3박 숙박함
답변 제공: Country Inn & Suites 님, 2024년 2월 13일
Thank you for taking the time to bring these things to our attention, Jenna! We will make sure our team addresses them. We're pleased to hear that despite the inconveniences, you still enjoyed your time with us! We hope to have the future opportunity to provide you with a better experience.

2/10 - 너무 별로예요

Jonathan

2024년 2월에 2박 숙박함
답변 제공: Country Inn & Suites 님, 2024년 3월 20일
Thank you for taking the time to let us know about your stay. We hope to have the opportunity to provide you with an even better experience sometime!

10/10 - 훌륭해요

Valinda

연인과의 여행
Sorry that the pool and fitness center was closed, but things happen. Easy to see, difficult to drive to, missed the first turn in.
2024년 1월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2024년 2월 1일
Thank you for the generous rating! We hope to havethe opportunity to serve you again in the future!

10/10 - 훌륭해요

Sean

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good experience
2024년 1월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2024년 1월 29일
Thank you for the generous rating! We hope to havethe opportunity to serve you again in the future!

10/10 - 훌륭해요

Susan

출장 여행
좋아요: 편의 시설/서비스
Very clean and comfortable and front desk was very accommodating. Probably the most quiet hotel room I’ve ever had. My only criticism is the breakfast was very basic.
2024년 1월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2024년 1월 29일
We are elated to hear such high praise about your experience! We're happy everything was soconvenient and comfortable, and we certainly hope to have you back again in the future.

10/10 - 훌륭해요

Liliana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Country Inn & Suites 님, 2024년 1월 29일
Thank you for the generous rating! We hope to havethe opportunity to serve you again in the future!

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2024년 1월 18일
Thank you for the generous rating! We hope to havethe opportunity to serve you again in the future!

10/10 - 훌륭해요

Antonio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Country Inn & Suites 님, 2024년 1월 12일
Thank you for the generous rating! We hope to havethe opportunity to serve you again in the future!

6/10 - 괜찮아요

Matthew

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2024년 1월 10일
Thank you for your feedback. Guests are always more than welcome to come to the front desk with any needs they may have! We hope to have you with us again sometime!

8/10 - 좋아요

Kandace

2023년 12월에 3박 숙박함
답변 제공: Country Inn & Suites 님, 2024년 1월 8일
Thank you for choosing to stay with us. we look forward to having you here again.

8/10 - 좋아요

Joan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Decent property
2024년 1월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2024년 1월 5일
Thank you for the generous rating! We hope to havethe opportunity to serve you again in the future!

10/10 - 훌륭해요

Candice 님, Rogers

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was amazing and very modern, with the exception of the bathroom, which seemed outdated in comparison to room. Very clean though. Breakfast was decent, staff was friendly and stay was perfect! Definitely enjoyed hot tub and heated indoor pool!
2023년 12월에 2박 숙박함
답변 제공: Country Inn & Suites 님, 2024년 1월 5일
We're so glad you felt right at home here! That is certainly a priority for all guests. Thank you forletting us know your stay was so positive!

10/10 - 훌륭해요

Ryan

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was at a very convenient location and felt safe. The staff were professional and friendly. About the only downside was the third floor elevator button was out and one of us had to go down and send the elevator up. The staff said we could call them anytime for them to help, but we knew they were already busy without clients calling all the time to go push the elevator button. Great stay overall.
2023년 12월에 2박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 12월 31일
We are elated to hear such high praise about your experience! We're happy everything was soconvenient and comfortable, and we certainly hope to have you back again in the future.

10/10 - 훌륭해요

Sumer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 12월 31일
We are elated to hear such high praise about your experience! We're happy everything was soconvenient and comfortable, and we certainly hope to have you back again in the future.

6/10 - 괜찮아요

Breanna

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 2박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 12월 29일
Thank you for the generous rating! We're so glad you enjoyed our clean facility. We hope to havethe opportunity to serve you again in the future!

10/10 - 훌륭해요

Stacie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Country Inn & Suites 님, 2024년 1월 31일
Thank you for the generous rating! We hope to havethe opportunity to serve you again in the future!

2/10 - 너무 별로예요

Brandon

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel gross and unprofessional
The staff. Wear whatever band shirt and leggings they want not professional attire. Had breakfast that was horrible too The first room they check us into. Checking in at 930 pm and had to change room that last after a long drive not fun. Bed has red spots all over the mattress and fitted sheets. Carpet was not vacuumed. They didn’t tell us s on floor 3 the elevator was broken have to take stairs. One with knee problems was hard to go up and down The second room a bigger room. The living room couch had red spots on it. The chair in living room black spots all over seat and arm rest Put a towel down to sit on it The beds are all worn out didn’t sleep well. When checking out I complained but could not get a comp because of third party Don’t know what’s going on with choice hotels. But kind had a similar experience in Iowa They gave us a room that the sink was bad had to get a new room at 1030 pm causing the sink was leaking
2023년 12월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 12월 27일
We sincerely apologize for the state of the room you experienced. We have addressed this directlywith the appropriate staff so we may continue to improve to meet our standards of service.

8/10 - 좋아요

Stacie

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The first room the tv did not work, the second room was an upgrade except for the food in the pull out couch
2023년 12월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 12월 28일
Thank you for your feedback! We hope to havethe opportunity to serve you again in the future!

6/10 - 괜찮아요

Johnny

좋아요: 청결 상태, 직원 및 서비스
The staff is amazing. Incidents occurred out of their reach so, this is not at all toward the staff. I had incident where I got a room that was already occupied. Some system issue. I was extremely embarrassed when I open the hotel room door and someone was going to the bathroom and exposed. I did apologize to them and I know the staff was very apologetic to both parties. I also paid for a nicer room and got booked one of lesser value. The staff did correct it so taken care off. I do say that things happen but the staff went out of their way for me and that will make me return.
2023년 12월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 12월 28일
Thank you for your feedback. We're pleased to know that our staff took wonderful care of you. Wehave taken note of the issues you described and will make sure they are addressed.

10/10 - 훌륭해요

Elizabeth

2023년 12월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 12월 23일
We are elated to hear such high praise about your experience! We're happy everything was soconvenient and comfortable, and we certainly hope to have you back again in the future.

10/10 - 훌륭해요

Robyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gal was very nice. Room was big and clean. Great breakfast options.
2023년 12월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 12월 22일
Thank you for the positive words. We are so glad that you enjoyed staying with us, and hope to see you again soon.

10/10 - 훌륭해요

Breanna

2023년 12월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2024년 1월 10일
Thank you for the generous rating! We're so glad you enjoyed our facility. We hope to havethe opportunity to serve you again in the future!

10/10 - 훌륭해요

Stacie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 12월 22일
Thank you for choosing us for your stay. We look forward to seeing you again soon!

10/10 - 훌륭해요

Jacquelyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 12월 18일
We'e so glad you felt right at home here! That is certainly a priority for all guests. Thank you forletting us know your stay was so positive!

8/10 - 좋아요

carmen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 12월 18일
We're so glad you felt right at home here! That is certainly a priority for all guests. Thank you forletting us know your stay was so positive!

8/10 - 좋아요

Summer

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 12월 18일
We're so glad you felt right at home here! That is certainly a priority for all guests. Thank you forletting us know your stay was so positive!

10/10 - 훌륭해요

Anthony

2023년 12월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 12월 18일
We're so glad you felt right at home here! That is certainly a priority for all guests. Thank you for letting us know your stay was so positive!

6/10 - 괜찮아요

kellie

좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 12월 18일
When there is an issue we encourage guest to let us know so that we can work on improving. Thank you for staying with us and we look forward to seeing you again.

10/10 - 훌륭해요

Stacie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 12월 14일
Thank you!

10/10 - 훌륭해요

Ana E

2023년 12월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 12월 14일
Thank you!

10/10 - 훌륭해요

Tami

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We choose this property due to the price and location. The Staff was very accomadating. The location was quiet. The Beds were out standking.
2023년 12월에 1박 숙박함
답변 제공: Bre 님, 2023년 12월 12일
We're so glad you felt right at home here! That is certainly a priority for all guests. Thank you forletting us know your stay was so positive!

10/10 - 훌륭해요

Stacie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: Bre 님, 2023년 12월 12일
We're so glad you felt right at home here! That is certainly a priority for all guests. Thank you forletting us know your stay was so positive!

8/10 - 좋아요

Stacie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 6박 숙박함
답변 제공: Bre 님, 2023년 12월 12일
We are elated to hear such high praise about your experience! We're happy everything was soconvenient and comfortable, and we certainly hope to have you back again in the future.

10/10 - 훌륭해요

BRYAN 님, Conway

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was great! Staff was friendly, breakfast was great. Hot tub & pool was great in the middle of December!!
2023년 12월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 12월 14일
Thank you for the generous rating! We're so glad you enjoyed our clean facility. We hope to havethe opportunity to serve you again in the future!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Wonderful staff
Overall a good hotel. Starting to feel run down/lack of maintenance judging by light bulbs out in the room, fixtures coming apart, broken trim. Room was spotless and the staff goes well above and beyond to help with any issues. Breakfast is bland/subpar but is to be expected at this level of hotel.
2023년 12월에 2박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 12월 14일
We're so glad you felt right at home here! That is certainly a priority for all guests. Thank you forletting us know your stay was so positive!

10/10 - 훌륭해요

Kenny

2023년 12월에 2박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 12월 31일
We are elated to hear such high praise about your experience! We're happy everything was soconvenient and comfortable, and we certainly hope to have you back again in the future.

10/10 - 훌륭해요

Savannah

2023년 12월에 1박 숙박함
답변 제공: Bre 님, 2023년 12월 12일
We are elated to hear such high praise about your experience! We're happy everything was soconvenient and comfortable, and we certainly hope to have you back again in the future.