수영장

라 퀸타 인 & 스위트 바이 윈덤 스프링데일 여행 후기

3 out of 5

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 286개" "
평점 8 - 좋아요. 1000개 이용 후기 중 344개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 173개" "
평점 4 - 별로예요. 1000개 이용 후기 중 107개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 90개" "

7.6/10

청결 상태

8.2/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

2/10 - 너무 별로예요

LINDA

We arrived at the hotel, with a tired baby, tired after a long drive, only to find the hotel closed. When they were contacted, they just said: "Sorry, but we can't help you. You will have to find another place to stay. You will have to call Travelocity if you want a refund" Charming
2022년 12월에 4박 숙박함

10/10 - 훌륭해요

Terry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very friendly and helpful.
답변 제공: Daviry Anoj 님, 2022년 12월 24일
Dear Terry,Thank you so much for your kind review and awesome rating. We appreciate your feedback, and I am sure our staff will be so happy knowing you had a good stay with us. We look forward in your next visit to our hotel soon.

10/10 - 훌륭해요

Alicia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was close to elevator and to ice machine and convenient to family we were visiting.
2022년 12월에 2박 숙박함
답변 제공: Daviry Anoj 님, 2022년 12월 15일
Dear Alicia,Thank you so much for the kind review and rating.We look forward in your next visit to our town. Happy holidays from all of us here at laquinta inn & suite springdale.

10/10 - 훌륭해요

Samuel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 1박 숙박함
답변 제공: Daviry Anoj 님, 2022년 12월 8일
Dear Samuel,I am very pleased to know you had an amazing stay with us and thank you so much for the overall 10/10 rating. We hope to welcome you back soon to our hotel.Best regards,

6/10 - 괜찮아요

Veralynn

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Rooms are clean. Bed, bathroom, t.v. Carpeting is very outdated and old looking. Construction on the outside. Outside property was very messy and unkept.
답변 제공: Daviry Anoj 님, 2022년 12월 8일
Dear Veralynn,Thank you for leaving a comment and rating, we value your feedback and ensure that we take any measurement to accommodate our guest to our best ability, and for that we have fail on our end, please accept our sincere apologies for any inconvenience you may have had during your stay with us. I will forward your comments to our team to ensure that we take measurements in cleaning outside the property after workers are done daily in remodeling the exterior of our hotel. I hope you would give us another opportunity in the future for your accommodations needs.Best regards,

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place for a good price!
I stay here frequently. Service is always fantastic. The building itself is nothing special but it is clean and safe for a fair price. So I love it and will be back.
2022년 11월에 1박 숙박함

2/10 - 너무 별로예요

Marshall

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pick another location
Do not stay at this hotel. Under construction but that was the least of my concerns. Did not feel safe staying here
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Maria

2022년 11월에 1박 숙박함

4/10 - 별로예요

Katherine

별로예요: 편의 시설/서비스
2022년 11월에 3박 숙박함

10/10 - 훌륭해요

Wayne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Went to a Razorback game and it was a perfect location for getting to the game but not to close to get involved in post game traffic.
답변 제공: Daviry Anoj 님, 2022년 11월 9일
Dear Wayne,Thank you so much for your comment and 5star review. We look forward in your next visit.

4/10 - 별로예요

Mark

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Where do I start?
Let me start off with the good. The location was nice. Okay, that is the end of the good. This was a trip my family took just to relax and run around NW Arkansas. When we got to the hotel it was in the middle of a renovation, which it badly needs. It would have been nice to tell that it was in the middle of a reno on the website. Another reason we picked this hotel was the indoor pool and hot tub. The pool was freezing and way to cold swim in. The hot tub was hot but only 2 jets were working. The room we got was, not to long ago, a smoking room. The smell of stale smoke was everywhere. The bathtub had burn marks on the tub where cigarettes had been. The beds were extremely uncomfortable and after a terrible night's sleep we went down to breakfast. Breakfast was sub-par with the worst coffee I've had in a while. The hotel staff had the TV on in the dining area really loud, and when we asked for them to turn it down, the front desk guy just smiled and turned it louder. I haven't written a bad review in a while, but this place definitely deserves it. Maybe after the reno it may be a good place, but we will find a different place from now on.
2022년 10월에 1박 숙박함
답변 제공: Daviry Anoj 님, 2022년 10월 27일
Dear Mark,Thank you for your comment and review, I am deeply sorry for your experience you have during your stay with us however if you notice on our website special notice it states the hotel is in complete renovation. I will forward your comments to our team and ensure that we take measurement to ensure no guest should experience this issue. I do hope you give us another chance in the future to accommodate your hotel needs.

2/10 - 너무 별로예요

Trey

2022년 10월에 2박 숙박함

6/10 - 괜찮아요

Kiahanna

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Conveniently located to food and shopping. The pool is NOT heated. We asked the front desk staff and they didn’t know if it was suppose to be or not. The continental breakfast was very limited to just pancakes and toast. There was yogurt but it was expired. Coffee and juice was available as well.
2022년 10월에 3박 숙박함
답변 제공: Daviry Anoj 님, 2022년 10월 21일
Dear Kiahanna,Thank you for your comment and rating,First and foremost, I would like to express our sincere apologies for any inconvenience you may experience during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.

8/10 - 좋아요

Rhonda 님, Claremore

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed during the Bikes Blues & BBQ weekend. We had a King Deluxe room. Everything was clean and the staff was friendly and helpful! We very much enjoyed our stay!
2022년 10월에 2박 숙박함
답변 제공: Daviry Anoj 님, 2022년 10월 14일
Dear Rhonda,Thank you so much for the rating and comment, I am please to know you had a great and excellent experience with us. We hope to see you soon.

8/10 - 좋아요

Russell

2022년 10월에 1박 숙박함
답변 제공: Daviry Anoj 님, 2022년 10월 14일
Dear Russell,Thank you for the rating,I am very please you had a great stay with us, please come visit us soon.

6/10 - 괜찮아요

George N Nancy

2022년 8월에 3박 숙박함
답변 제공: Daviry Anoj 님, 2022년 10월 14일
Dear George and Nancy,I wish to express our sincere apologies for any inconvenience whilst staying with us. Here at our laquinta hotel springdale we strive to assist and serve our guest to the best of our knowledge and ensure they are well taken care of, with that we have fail short on our end this time. Please give us another chance in serving you in the future.

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2022년 10월에 1박 숙박함
답변 제공: Daviry Anoj 님, 2022년 10월 11일
Dear Rebecca,Thank you very much for the awesome rating. Please come visit us soon.

8/10 - 좋아요

Jeff

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 3박 숙박함
답변 제공: Daviry Anoj 님, 2022년 10월 11일
Dear Jeff,Thank you so much for the rating. Please come visit us soon.

2/10 - 너무 별로예요

Parker

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Find somewhere else!
My hotel room was filthy. The room had a dirty bed with visible stains and strains of hair. I went to the front desk and was supplied with another room. This room was clean to the naked eye. I am sure a black light would confirm my nightmares. For the pricing of the rooms, the quality was lacking severely.
2022년 10월에 1박 숙박함
답변 제공: Daviry Anoj 님, 2022년 10월 11일
Dear Parker,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Springdale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your room was not to your expectation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 - 괜찮아요

Chris

2022년 9월에 1박 숙박함

4/10 - 별로예요

Jerri

가족 여행
별로예요: 숙박 시설 상태 및 시설
2022년 9월에 2박 숙박함
답변 제공: Daviry Anoj 님, 2022년 9월 19일
Dear Jerri,I apologize for any inconvenience you may have encounter whilst staying with us. If there is anything I could do on my end to reassure your confidence with our service to you has a value customers. You could email me directly to laquinta.springdale@gmail.com

8/10 - 좋아요

Jonathan

좋아요: 청결 상태, 직원 및 서비스
THE FOOTBALL GAME
2022년 9월에 1박 숙박함
답변 제공: Daviry Anoj 님, 2022년 9월 20일
Dear Jonathan,We are pleased to know you had a great stay with us during the football game this weekend. We hope to see you visit us again in the future.

8/10 - 좋아요

Crystal

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

John

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Way to much money for the condition of the room. It stunk like Romanian rice nasty. Holes in the wall. Horrible experience. Never pay this much again. This should of been a 50$ room.
2022년 9월에 1박 숙박함
답변 제공: Daviry Anoj 님, 2022년 9월 13일
Dear John,I am deeply sorry for any inconvenience you may have encounter during your stay with us. I will forward your comments to our team to ensure this does not happen to any guest following. Best regards

2/10 - 너무 별로예요

Eddie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No sympathy!
I can't believe y'all will not refund me for at least one night. I understand I didn't book the correct date but I had 2 nights so I feel one of those charges would of been enough for y'all. When I'm back up that way I'll be sure not to stay at your hotel even if it's the only one available. Do better!
2022년 9월에 1박 숙박함
답변 제공: Daviry Anoj 님, 2022년 10월 17일
Dear Eddie,Thank you for sharing your comments and rating, I would like to express our sincere apologies for any inconvenience. If you could contact us directly so we may resolve your issue directly. If your reservation is 3rd party I would recommend you to contact them directly as your payment method is with them. Once again I am deeply sorry for any inconvenience.

8/10 - 좋아요

Johnny

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 7박 숙박함

6/10 - 괜찮아요

Alisha

2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Lae Bee

2022년 8월에 1박 숙박함

4/10 - 별로예요

Audrey

2022년 8월에 1박 숙박함
답변 제공: Daviry Anoj 님, 2022년 8월 18일
Dear Audrey, Thank you so much for the rating, I would like to express our sincere apologies for any inconvenience you might have had during your stay with us. I hope you give us another chance to make it up for you in the future.

8/10 - 좋아요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2022년 7월에 1박 숙박함
답변 제공: Daviry Anoj 님, 2022년 8월 18일
Hi Nicole, Thank you so much for the top rating, We hope to see you soon on your next visit to our neighborhood.

4/10 - 별로예요

Rick

가족 여행
별로예요: 직원 및 서비스
Nothing special
2022년 7월에 2박 숙박함
답변 제공: Daviry Anoj 님, 2022년 8월 18일
Dear Rick, Thank you for the rating and comment, I want to express our sincere apologies for any inconvenient you may have had during your stay with us. Hope you give us another chance to make it up for you.

8/10 - 좋아요

Renee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Daviry Anoj 님, 2022년 8월 18일
Dear Renee, Thank you for the rating, Hope to see you soon

6/10 - 괜찮아요

Courtney

2022년 7월에 1박 숙박함
답변 제공: Daviry Anoj 님, 2022년 8월 7일
Hey Courtney, Thank you for your rating. I want to express our sincere apologies for any inconvenience you may had during your stay with us. Hope to see you soon.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 7월에 2박 숙박함
답변 제공: Daviry Anoj 님, 2022년 8월 2일
Dear John, We are truly appreciate you for rating perfect score for us. We look forward in your next visit to our hotel.

8/10 - 좋아요

Gerardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2022년 7월에 1박 숙박함
답변 제공: Daviry Anoj 님, 2022년 7월 29일
Dear Gerardo, Thank you for your kind review and rating, We look forward in your next visit to our hotel.

4/10 - 별로예요

susan

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was filthy
2022년 7월에 2박 숙박함
답변 제공: Daviry Anoj 님, 2022년 7월 28일
Dear Susan, I would like to express our sincere apologies for any inconvenience that may have occur during your stay with us. Here at Laquinta Inn & Suite Springdale we strive to ensure our guest are well taken care off and leave with satisfaction. Rest assure we will take appropriate measure to ensure any future occurrences happens to our guest.

8/10 - 좋아요

Robert 님, Bolton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was too hot so they give us another room. Thank you
2022년 7월에 1박 숙박함
답변 제공: Daviry Anoj 님, 2022년 7월 28일
Dear Robert, Thank you for the rating and comment, I want to apologize for any inconvenience in regards to your room being humid, rest assure we are taking appropriate measure to ensure no future issue happens.

8/10 - 좋아요

Janie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The swimming pool needed some cleaning. The front desk people were the best.
2022년 7월에 5박 숙박함
답변 제공: Daviry Anoj 님, 2022년 7월 16일
Dear Janie, Thank you for the kind review and rating, I apologize for any inconvenience you may have encounter while staying with us. I have forwarded your comment to our team to ensure the swimming pool is touch up everyday. Our team will surely appreciate your comment for their excellent work. We look forward in welcoming you back soon to our hotel.

8/10 - 좋아요

Herbert

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: Daviry Anoj 님, 2022년 6월 27일
Dear Herbert, Thank you for the awesome rating, Looking forward to welcome you back soon.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: Daviry Anoj 님, 2022년 6월 27일
Thank you for the rating, Please visit us again soon.

8/10 - 좋아요

David Charles

연인과의 여행
좋아요: 직원 및 서비스
Average to good
2022년 6월에 2박 숙박함
답변 제공: Daviry Anoj 님, 2022년 6월 27일
Dear Charles, I appreciate your kind review and awesome rating, We hope to welcome you back to our hotel soon.

8/10 - 좋아요

Robert 님, Jacksonville

좋아요: 청결 상태, 직원 및 서비스
Great downtown, historic and beautiful
2022년 6월에 1박 숙박함
답변 제공: Daviry Anoj 님, 2022년 6월 27일
Greetings Robert, Thank you so much for your kind review and rating, I am glad you had an amazing experience staying with us and visit our small town. We hope to see you soon.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place to stay
Affordable place to stay. Room was fairly quiet even though it was near the freeway. Plenty of places to walk to to eat. Fueling stations were nearby. Pool was a great way to spend an hour relaxing. Everyone was super friendly.
2022년 6월에 1박 숙박함
답변 제공: Daviry Anoj 님, 2022년 6월 24일
Thank you so much for the kind review and incredible rating. Please visit us again soon.

10/10 - 훌륭해요

Regina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very happy customer
My only tiny complaint is that the vending machine was only 1/4 full. No bottled water was available. Other than that it was awesome Room was very comfortable and the bed was wonderful
2022년 6월에 1박 숙박함
답변 제공: Daviry Anoj 님, 2022년 6월 24일
Dear Regina, Thank you so much for your kind review and awesome rating. I have notified the coke product vendor to ensure that they replenish Their vending machine daily as we are in summer and in need of hydration. I have also forwarded your comment to our team to ensure we continue to provide excellent quality services to our guest. Please visit us again soon.

6/10 - 괜찮아요

Christopher

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Disappointed
3 days-2 nights. Saw the same staff all weekend. 1 person working check in and breakfast. Room was luke warm and it could never cool down. Needs a face lift and updating. Not impressed with the condition, especially given the La Quinta brand and the rate.
2022년 6월에 2박 숙박함
답변 제공: Daviry Anoj 님, 2022년 6월 24일
Dear Christopher, Thank you so much for leaving a comment and rating our establishment. I want to express our sincere apologies for any inconvenience you had while staying with us. I have also forwarded your concerns in regarding the AC to our team to have it look at and fix it.

2/10 - 너무 별로예요

Michael

2022년 6월에 3박 숙박함

8/10 - 좋아요

george 님, KANSAS CITY

2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

Jeff

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Gross
Gross. Just gross.
2022년 6월에 2박 숙박함
답변 제공: Daviry Anoj 님, 2022년 6월 17일
Dear Jeff, Thank you for leaving a comment and rating. I want to express our sincere apologies for any inconvenience that you may have had during your stay with us. We here at Laquinta Inn & Suite Springdale expect our staff to go above and beyond with our services quality and for that we fell short I do apologize.

2/10 - 너무 별로예요

Susy

2022년 6월에 1박 숙박함