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베니피셜 하우스 바이 하우스 오브 피셔 여행 후기

4 out of 5
베니피셜 하우스 바이 하우스 오브 피셔
Easthampstead Road, Bracknell, England

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 70개 이용 후기 중 38개" "
평점 8 - 좋아요. 70개 이용 후기 중 22개" "
평점 6 - 괜찮아요. 70개 이용 후기 중 6개" "
평점 4 - 별로예요. 70개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 70개 이용 후기 중 2개" "

9.0/10

청결 상태

8.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

Jang 님, SEOUL

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
should be aware of taking the password to get into
all of facility is excellent.Room was big, bathroom also was very clean. But when you get into the residence, you need to check your email(password for enterance and key). I had a trouble to get into the residence. There was no one in the building so if you got any problem, you should use your phone to speak with someone( i paid international pay for calls).Except this issue, all the facility was really nice and new.

10/10 - 훌륭해요

lizzie

2023년 9월에 5박 숙박함

8/10 - 좋아요

Amy

가족 여행
좋아요: 청결 상태, 객실의 편안함
Great location for both Legoland & Lapland Uk
Very spacious & perfect for what we needed. I was a little disappointed that the lift wasn’t in use as it makes life difficult with a baby. We received 2 emails with access codes on, I thought they were the same & that we hadn’t received the code for the carpark so contacted an out of hours number & the service was fantastic, sorted it within a couple of minutes. Very clean. Some areas could do with just a little tlc, like the sink & toilet roll holders but everything else was in great condition.
2022년 12월에 2박 숙박함

6/10 - 괜찮아요

Jack

가족 여행
별로예요: 청결 상태, 객실의 편안함
2022년 8월에 7박 숙박함

8/10 - 좋아요

Peter

출장 여행
좋아요: 객실의 편안함
2022년 8월에 3박 숙박함

10/10 - 훌륭해요

Kay-marie

가족 여행
좋아요: 청결 상태, 객실의 편안함
Great apartment
The apartment was great for us. Nice location close to town center short drive to Legoland which is why we choose it and it was lovely to have a balcony. The beds were comfortable and bathrooms nice. The information on how to get to the building, parking and check-in were great.
2022년 7월에 4박 숙박함

10/10 - 훌륭해요

Isabelle

가족 여행
좋아요: 청결 상태, 객실의 편안함
Très bien situé pour aller à pieds aux commerces ou pub
2022년 7월에 2박 숙박함

10/10 - 훌륭해요

chuma

좋아요: 청결 상태, 객실의 편안함
2022년 5월에 2박 숙박함

8/10 - 좋아요

Roger

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Because it is over a gym the parking lot was very congested. We had a couple small issues, but they were quick to respond and fix them. We were upgraded to a 1 bedroom, 3rd floor and good view from the windows. Pretty good location, we would stay here again.
2022년 5월에 8박 숙박함
답변 제공: Guest Services Team. 님, 2022년 6월 22일
Dear Roger, Thanks for taking the time to leave a review of your stay with us. I am pleased to see that you were happy with the apartment and its amenities. Apologies for the issues faced with parking, but glad to see we had resolved this in a timely manor. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

james

가족 여행
좋아요: 청결 상태, 객실의 편안함
Excellent and spacious apartment.
2022년 3월에 3박 숙박함

8/10 - 좋아요

David

출장 여행
좋아요: 청결 상태, 객실의 편안함
Ideal 2 or 3 night stay
Really good for a short business stay. Good to have a lounge as well as cooking facilities and a fridge. Reasonable price good value.
2021년 11월에 2박 숙박함

8/10 - 좋아요

John

좋아요: 청결 상태, 객실의 편안함
Spacious Studo apprtment
Appartment spacious and clean. However we felt the lighting in the studio flat was too dim for comfort. Minor problem with the shower which did not drain on the last morning.
2021년 9월에 4박 숙박함

10/10 - 훌륭해요

Oliver

출장 여행
좋아요: 청결 상태, 객실의 편안함
Great if you want your own space
Really enjoyed staying here, it's like having a proper city flat. Nice touches like a couple of boxes of cereal, coffee, tea and milk in the fridge. All in all, you could easily spend some time here and be comfortable, would recommend.
2021년 1월에 3박 숙박함

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 객실의 편안함
Excellent serviced apartment.
Excellent stay - the apartment was clean, well stocked, and great location. The customer service department provided clear instructions for check-in etc, and were available by email, and very quick at responding so excellent service. Would definitely return.
2020년 6월에 13박 숙박함

10/10 - 훌륭해요

Barry

출장 여행
좋아요: 청결 상태, 객실의 편안함
2020년 7월에 2박 숙박함

10/10 - 훌륭해요

Russell 님, London

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
Nicely appointed & comfortable property in a quiet neighbourhood close to a super market.
2020년 3월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2020년 2월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious place. Easy self check in. Very centrally located. Happy with the stay.
2019년 11월에 3박 숙박함
답변 제공: Guest Services Team 님, 2020년 1월 16일
Dear Guest, Thank you for your review and for giving us a top score for your recent stay. We always appreciate such great feedback and we take pride in maintaining our properties in such a way as to ensure all guests feel as satisfied as you have been with your stay. We hope to accommodate you again in the future. Kind Regards.

8/10 - 좋아요

실제 이용하신 고객

2019년 11월에 1박 숙박함

10/10 - 훌륭해요

Barry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
House of Fisher can’t fault them.
The property is in a good location and as it’s own private parking, checking in was easy and convenient. The flat is modern, well equipped and wonderfully clean and comfortable. Booking using the Hotels.com app is simple and time saving, and you collect rewards. I stay frequently in House of Fisher apartments and I would have no hesitation in highly recommending them, they are customer focused and always provide a helpful and professional service.
2019년 9월에 2박 숙박함
답변 제공: Alastair Robinson 님, 2019년 10월 29일
Good Afternoon Barry. Thank you for taking the time out to leave such a great review of your stay with us. I am pleased to see that you are satisfied with our apartments at Beneficial House as well as the service we provide during your stays with us. We take pride in keeping up our reputation of having a good product as well as providing great customer service, and it is always satisfying to hear this sort of feedback from guests. I will be sure to pass this on to all staff. We look forward to welcoming you back in the future. Kind Regards. Guest Services Team

10/10 - 훌륭해요

Usha

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Place to Stay
I got upgraded to 2 bedroom apartment with a balcony where you could have alfresco dining. I like cooking and the kitchen was kitted enough for all my needs. It was so nice to be able to sit at the dining table, have dinner and watch TV. Makes a big change than staying at hotel where you are given a pokey room
2019년 7월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

2019년 7월에 9박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 6월에 1박 숙박함

8/10 - 좋아요

ryan

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Fantastic property, can be noisy
Stayed here on business, this is a really good central aparthotel and the interior is finished to a very high standard, minutes walk away to the trading estate and several office parks which was ideal for me. The included toiletries, washing powder, dishwasher tablets and UHT milk were a fantastic addition to get me started and are things that are useful in a apart hotel but you would generally not carry with you. I found the apartments to get quite a bit of noise from the street and there are no overlapping curtains in the rooms which mean that there is a lot of light entering the room at 5am. There is also the issue that there is a gym directly below, this would normally be a great thing but unfortunately when people are doing deadlifts or similar it echos around the entire flat and woke me up a few times as it is 24 hours. Id recommend bringing something that generates background noise if you are likely to be woken up. Lastly, anyone planning on bringing a car, contact the office ahead of time as there is a barrier which they 1) wont give you the code to until you pay for parking, meaning you are stuck in a busy gym car park. 2) need to explicitly ask for by calling them. When challenged, they stated this is simply the way it is and requests to arrange this all ahead of time appeared to fall on deaf ears.
2019년 5월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 숙박 시설 상태 및 시설
Nicely fitted out property but the gym downstairs is a problem. It's 24hr and I could literally feel the apartment I stayed in vibrate in tandem with a thumping, presumably due to heavy weights being dropped downstairs. Initially I thought it was someone else in another apartment but then the music from what must have been a studio class started up!
2018년 11월에 2박 숙박함
답변 제공: Nandor Sasvari 님, 2018년 12월 4일
Dear Guest, Thank you very much for taking the time and writing us your review. We always look forward to our guests feedback as this way we are able to improve our services. I am happy to hear that you think that our apartment was nicely fitted out and I do apologise for the inconvenience regarding the noise. We are already in contact with the gym management and discussing the situation to find a solution. We hope that everything else was in order with your apartment and I hope that we can welcome you in one of our locations in the future. Kind regards, Nandor Sasvari Guest Services Team Leader

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
road noise is a problem. Not having curtains (only blinds) means that you get woken up by the light.
2018년 11월에 1박 숙박함
답변 제공: Nandor Sasvari 님, 2018년 11월 26일
Dear Guest, Thank you very much for taking the time and writing us this review. We are always looking forward to our guests feedback as this way we are able to constantly improve our services. I will forward on your notes to our Senior Management for their consideration, however unfortunately this is something which cannot be rectified immediately. I hope that everything else was in order with your apartment and that we can welcome you in one of our locations in the near future as well. Kind regards, Nandor Sasvari Guest Services Team Leader

10/10 - 훌륭해요

Nick 님, UK

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent well equipped and well located apartment
Great property with 2 beds, 2 baths, well equipped kitchen and living room and wifi
2018년 9월에 1박 숙박함
답변 제공: Nandor Sasvari 님, 2018년 10월 1일
Dear Mr Nick, Thank you very much for taking the time and writing us a review. We always look forward to our guests feedback in order to continue to improve our services. I am happy to hear that overall you enjoyed your stay with us and I would like to assure you that I will look into why has been the Welcome Letter sent out only on the day of arrival. Parking needs to be pre-booked so I would assume that we did not received your car parking request, hence the confusion. Thank you very much again for your feedback and for rating us 5 out of 5. I hope that we will be able to welcome you in one of our locations in the near future as well. Kind regards, Nandor Sasvari Guest Services Team Leader

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Handy apartment facilities
I like staying in these apartments because I can cook my own dinner and lounge around in my PJs. The one comment I would make is that there is often a fair amount of traffic noise.
2018년 9월에 2박 숙박함
답변 제공: Nandor Sasvari 님, 2018년 10월 1일
Dear Guest, Thank you very much for taking the time and writing us a review. We always look forward to our guests feedback in order to continue to improve our services. I am happy to hear that you enjoy staying in our apartments, our aim is exactly the same, to try and create a home to home experience where you can cook and relax like in your own home. All of our buildings are located close to the city centre and unfortunately this does involve a certain amount of traffic noise. This is something which is outside of our control. Thank you very much for your feedback and for rating us 4 out of 5. I hope that we will be able to welcome you in one of our apartments in the near future as well. Kind regards, Nandor Sasvari Guest Services Team Leader

10/10 - 훌륭해요

Julia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved it
Clean and comfortable.
2018년 7월에 1박 숙박함
답변 제공: Nandor Sasvari 님, 2018년 8월 10일
Dear Ms Julia, Thank you for your feedback, we are happy to hear that you think that our apartment was clean and comfortable. We hope that we can welcome you in one of our apartments in the near future as well. Kind regards, Nandor Sasvari Guest Services Team Leader

6/10 - 괜찮아요

Oli 님, Melbourne

좋아요: 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Spacious apartment but noisy and light all night
We stayed here for two nights as a family of four. As it is a serviced apartment there is no check in on site so it is all done online which is tricky to do if you are travelling from overseas. We were also required to send copies through of passport information to verify identities and were then sent a payment link to pay a deposit and not until all this was done were we given check in details. We also had to pay 6 pounds a night for parking and prepay this before staying to get the code for the entry gate. This whole process was fairly convoluted and ended up requiring a few phone calls through where I was not able to talk to the reservations team (who also don't work on the weekends so nothing is processed over the weekend) but the guy I spoke to was very helpful. The apartment was super spacious but is above a 24 hour gym and next to two busy roundabouts. It sounded like the windows were only single glazed as we could hear doors closing in the car park below. The blinds did not do much for blocking out the light which isn't great in the middle of summer!! The location was handy for walking to the shops as it is only a 5 minute walk on a pedestrian path to a supermarket and other shops.
2018년 6월에 2박 숙박함
답변 제공: Nandor Sasvari 님, 2018년 7월 13일
Dear Mr Oli, Thank you very much for taking the time and writing this review. We are always looking forward to our guests feedback, as this way we are able to continue to improve our services. I am sorry that we could not completely meet your expectations on this occasion, but I will forward on all your notes/comments to senior management for their consideration. Regarding the booking process, this is something that is necessary due to the self check in/unmanned location. We need ID's in order to make sure that we know who and how many persons stay in the apartment, which is very helpful in case of emergency for example for the Fire fighters. A deposit is required for incidentals, this is a standard policy now for a lot of Hotels/Serviced apartments in order to make sure that at least partly they are covered. Thank you once again for your feedback. I hope that we can welcome you in one of our locations in the near future as well. Kind regards, Nandor Sasvari Guest Services Team Leader

10/10 - 훌륭해요

kirsty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always Good
Always a good place to stay - stayed there tens of times. Be aware that you need to book a parking space though (£5).
2018년 5월에 1박 숙박함
답변 제공: Nandor Sasvari 님, 2018년 5월 17일
Dear Ms Kirsty, Than you very much for your review and for giving us 5 out of 5. I am happy to hear that you are satisfied with our apartments and I hope that we can welcome you in one of our locations in the near future as well. Kind regards, Nandor Sasvari Guest Services Team Leader

8/10 - 좋아요

Salah Aldin

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good 4* Hotel in Bracknell.
Good furniture, large space, Clean, good for single and family.
답변 제공: Nandor Sasvari 님, 2018년 4월 25일
Dear Salah Aldin, Thank you very much for your review. I am happy to hear that you enjoyed your stay with us and that our apartments were up to the standard expected. I hope that we can welcome you in one of our apartments in the near future as well. Kind regards, Nandor Sasvari Guest Services Team Leader

10/10 - 훌륭해요

MARK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Nandor Sasvari 님, 2018년 4월 25일
Dear Mr Mark, Thank you very much for ranking us 5 out of 5 on Expedia. I hope that we can welcome you in one of our apartments in the near future as well. Kind regards, Nandor Sasvari Guest Services Team Leader

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable spacious apartment
Comfortable, spacious apartments 5 minutes walking from the Regus office on Arlington Square and about 15 minutes walking from the shopping center where you can also fins a couple of nice restaurants
2018년 3월에 1박 숙박함
답변 제공: Nandor Sasvari 님, 2018년 3월 19일
Dear guest, Thank you very much for taking the time and writing this review. I am glad to hear that you enjoyed your stay with us and thank you for mentioning that shops and restaurants are located close to our building. We hope that we can welcome you in one of our apartments in the near future as well. Kind regards, Nandor Sasvari Guest Services Team Leader

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 3월에 1박 숙박함
답변 제공: Nandor Sasvari 님, 2018년 3월 8일
Dear Guest, Thank you very much for your review. Kind regards, Nandor Sasvari Guest Services Team Leader

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
Need to review checking in / parking procedure
Poor service - unnecessarily long winded process just to get parked (30 mins) even after explaining I was in a hurry - I had to send an email from my work address to avoid £150 deposit and sending over copy of ID, I then had to email every detail about the car and wait for a payment link for £6 and then wait for details of how to get into the car park. People on phone were pretty unhelpful and inconsiderate. Hotel room - kitchen clean but a few hairs in the bath and you could see a stain on the mattress through bedsheet. The whole room / apartment block shook every 5/10 minutes, I would avoid if you get sea sick. Amenities good.
2018년 2월에 1박 숙박함
답변 제공: Nandor Sasvari 님, 2018년 2월 15일
Dear Guest, Thank you for taking the time and writing this review. We always look forward to receive feedback regardless if it is positive or negative, as this way we are able to improve our services. I do understand your point about the length of the booking process, however this is something what is necessary for our and our guests safety. I will address the cleaning issue with our Housekeeping team so they can improve on that. Thank you once again for your feedback. Kind regards, Nandor Sasvari Guest Services Team Leader

10/10 - 훌륭해요

Sam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome apartment with plenty of room ! Absolutely spotless as well couldn’t fault anything about the apartment ! Will be staying there again for sure !
2018년 1월에 1박 숙박함
답변 제공: Nandor Sasvari 님, 2018년 1월 23일
Dear Sam, Thank you very much for taking the time and writing this wonderful review for us. I am glad to hear that you have enjoyed your stay and liked our apartment. We look forward to welcome you once again in one of our apartments in the near future as well. Kind regards, Nandor Sasvari Guest Services Supervisor

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 12월에 1박 숙박함
답변 제공: Nandor Sasvari 님, 2018년 1월 25일
Dear Guest, Thank you for taking the time and leaving us a review. Kind regards, Nandor Sasvari Guest Services Supervisor

10/10 - 훌륭해요

Chloe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 11월에 2박 숙박함
답변 제공: Nandor Sasvari 님, 2018년 1월 25일
Dear Guest, Thank you for taking the time and leaving us a review. Kind regards, Nandor Sasvari Guest Services Supervisor

2/10 - 너무 별로예요

Summer

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very poor service!!!!!
2017년 10월에 1박 숙박함

6/10 - 괜찮아요

Gilberto

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Too complicated with no room service - No No
I didn't like that there is no room service as they do this only once a week. I wouldn't stay again. To gain access to the flat you'll need to go through various steps which can be quite tiring. Never again
2017년 7월에 4박 숙박함

8/10 - 좋아요

Greg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superb! Will return for sure...
Very nice apartment. Positives - communication very good with emails sent to ensure smooth entry. Nothing too much trouble, just call! Superb quality fittings. Sky Sports and Movies...real bonus for business traveller. Pizza Hut, Morrisons, Macdonalds and Blues Smokehouse all close walking distance. Milk, cereal and orange juice included...nice touch. Downside: Traffic noise in the morning...didn't bother me very much but if you are sensitive pick another place tucked away. Parking - Available but you must pre book! I didn't and it was a slight issue getting in. Stayed with a colleague on business. Will be back superb comfort for the money, especially for two residents. Will be back!

4/10 - 별로예요

kirsty

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
Usually excellent,hopefully one-off bad experience
Used this place loads and normally they are great. But they have now introduced a fee for parking, there were hairs in the bathroom and our apartment was next to a generator/air con unit so it was very noisy to get to sleep. Having got a code for the parking it didn't work and they gave us the wrong code for the doors. In all honesty they are generally excellent but on this occasion it wasn't a good experience.

10/10 - 훌륭해요

Chloe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very convenient and comfortable
I stay here fairly regularly and the apartments and comfortable, clean and very close to the office.

8/10 - 좋아요

Patricia 님, Leeds

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and spacious
Overall very good. No code supplied with booking to open car-park barrier. We were fortunate to meet another guest who knew this and helped us get in. Lots of traffic noise though if you open the window as on a busy junction.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스

10/10 - 훌륭해요

Mr Stephen J Addy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really impressive apartment
This was an amazing apartment. Had large bedroom, large living room area, with 55" TV. Kitchen area and bathroom. Will definitely stay there again at the price I paid for the night.

10/10 - 훌륭해요

Jaimie.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect.
Got this on the day and was overly impressed. The price was the same as a hotel room, with twice the space, the privacy of your own apartment and a full kitchen...just which we'd booked 2 nights so we could of used it! Secondly which I think is most important....a small glass got broken, before I'd even told them my security deposit was refunded and when I phoned to let them know, they said not to worry these things happen.....real world. P.s I would of paid for it lol!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Gillian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Generous sized appartments
Third stay here, a bit noisy as on major junction but that also means convenient for business area so can't really moan. Whole room shakes occasionally, possibly due to gym on ground floor? And hospitality tray contents more or less complete but as complimentary, can't really complain. Well equipped kitchen would prefer lounge rug to be thoroughly vacuumed but otherwise all very clean, generous space for price, but have to be canny when booking to take advantage of discounted rates. Excellent phone and email customer service.