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더 그레이트 하우스, 손닝, 버크셔 여행 후기

3 out of 5
더 그레이트 하우스, 손닝, 버크셔
Thames Street, Sonning-on-Thames, Reading, England

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 586개 이용 후기 중 371개" "
평점 8 - 좋아요. 586개 이용 후기 중 151개" "
평점 6 - 괜찮아요. 586개 이용 후기 중 32개" "
평점 4 - 별로예요. 586개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 586개 이용 후기 중 10개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Lauran

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel and room, amazing value for money. Very clean and high quality facilities/decor. Bar/Restaurant little pricey but the standard for the area.
2024년 4월에 1박 숙박함
답변 제공: The Great House Team 님, 2024년 4월 23일
Thank you so much your feedback is very important to us. Hope to see you again soon!

4/10 - 별로예요

Julie

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked 3 Biggy Rooms a month ago .to celebrate my 70 th Birthday These are the more expensive rooms .with River views in The Main House On check in we were given two Biggy Rooms and one room across the car park . A dog friendly room ,we have no dog ! The room smelt of dog and a ,dog barking in the room next dioor.and I am allergic to dogs ! So went to reception and requested to be moved to a Biggy room in the main building . We were told they were full no rooms available Not avery helpful member of staff on reception was rather rude and said rooms were allocated and basically insinuated it was just t . I then said could i have a discount as this was s not the room I had booked and the response was they couldn’t do that . Suddenly two rooms became available! Cozy room and a comfy room ! Again both inferior rooms . I took the comfy room as it was in the main house and not too far from my 2 sisters rooms . I feel the the reception manager should have apologised and maybe offered a discount . It is a shame as the rest of the staff we encountered were lovely My sister who paid for this night was the one who apologised She was the first to arrive and there were two different retention staff ,Eho were both friendly . However there was no mention then that the original booking could not be honoured . Will we be back .Yes as we enjo going to the Sonning Theatre performances . But on booking I will contact the hotel and make sure we will be in the rooms requested .
2024년 3월에 1박 숙박함
답변 제공: The Great House Team 님, 2024년 3월 31일
Thank you for your review, we've had a look at your booking and can see three biggy rooms were indeed booked, these don't however include a view of the river, only our River view rooms have these. Two of our biggy rooms do have partial river views but are not classed as river view (as this is only partial). Rest assured, you were allocated three biggy rooms as booked and your reservation. We hope you will be back, do contact our friendly team who can advise the best rooming options.

10/10 - 훌륭해요

Debbie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: The Great House Team 님, 2024년 3월 28일
Thank you for your review, we hope to see you back again soon.

4/10 - 별로예요

Ian

2024년 2월에 1박 숙박함
답변 제공: The Great House Team 님, 2024년 3월 28일
Thank you for your review, we hope to see you back again soon.

8/10 - 좋아요

Paul

2024년 2월에 1박 숙박함
답변 제공: The Great House Team 님, 2024년 3월 28일
Thank you for your review, we hope to see you back again soon.

8/10 - 좋아요

Sarah

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Noisy fridge in room
2024년 1월에 1박 숙박함
답변 제공: The Great House Team 님, 2024년 1월 15일
Thanks for your feedback and we hope to see you again soon. Just to let you know the fridge can be turned down or even off from the thermostat on the inside in the normal way.

10/10 - 훌륭해요

Barry

2024년 1월에 1박 숙박함
답변 제공: The Great House Team 님, 2024년 1월 15일
Thanks so much for your feedback and hope to see you again soon.

10/10 - 훌륭해요

Lesley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: The Great House Team 님, 2024년 1월 15일
Thanks so much for your feedback and hope to see you again soon.

8/10 - 좋아요

Patricia

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay again.
Nice, clean room with excellent rain shower. Modern with quirky 50’s style accessories. Great location and good free parking. The restaurant/ bar area is very good with lovely gardens overlooking the river. Excellent checkout receptionist but our check-in lacked warmth and information.
2023년 12월에 1박 숙박함
답변 제공: The Great House Team 님, 2023년 12월 30일
Thank you so much for your review we really welcome your feedback. We're thrilled you would stay again and we can't wait to see you for an excellent check in as well as check out next time:-)

10/10 - 훌륭해요

Lesley

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely comfy rooms, great bathrooms with fabulous smelling soap, shampoo, conditioner and body lotion. Tea and coffee tray good. Private safe parking
2023년 12월에 1박 숙박함
답변 제공: The Great House Team 님, 2023년 12월 30일
Thanks for staying with us. We appreciate your feedback! Do come and stay with us again soon for more of the above...

10/10 - 훌륭해요

Georgia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect Stay
We really enjoyed our stay at The Great House, The room was perfect and very spacious, The only gripe I have is that it would be really useful to have two shower heads, I really didn’t want to get my hair wet but it was only a rainfall shower head, It was a slight struggle to wash without getting my hair wet, That’s the only thing! Everything else was wonderful, Receptionist was really polite on the day we booked in to leaving the next day, All ready looking forward to coming back in the summer!!
2023년 12월에 1박 숙박함
답변 제공: The Great House Team 님, 2023년 12월 30일
Perfect review and thank you so much for your feedback. We can't wait to see you again in the summer too :-)

10/10 - 훌륭해요

Frøydis

2023년 12월에 2박 숙박함
답변 제공: The Great House Team 님, 2023년 12월 30일
Thanks for staying with us. We appreciate your 10/10 score too! Do come stay with us again soon.

8/10 - 좋아요

TYRONE

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were well appointed. Good parking nearby to Reception and the Coach House where the rooms were. The bar/ restaurant was lively with an interesting if limited menu.
2023년 11월에 2박 숙박함
답변 제공: The Great House Team 님, 2023년 12월 3일
Thank you for your feedback and we do hope we will see you again super soon!

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: The Great House Team 님, 2023년 12월 3일
Thank you for your fab rating and hope to see you again super soon!

10/10 - 훌륭해요

Terrence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: The Great House Team 님, 2023년 10월 28일
Perfect review and we can't wait to see you again soon!

10/10 - 훌륭해요

Jaisha

2023년 10월에 1박 숙박함
답변 제공: The Great House Team 님, 2023년 10월 28일
Perfect review and we can't wait to see you again soon!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just Right
Just right, comfort, staff, spacious, quality. Overall very good experience.
2023년 10월에 1박 숙박함
답변 제공: The Great House Team 님, 2023년 10월 28일
Perfect review and we can't wait to see you again soon!

10/10 - 훌륭해요

Sandra

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is one of the most comfortable hotels I’ve stayed in. Every detail has been thought about and everything has been designed to make the guest feel welcome and happy.
2023년 10월에 1박 숙박함
답변 제공: The Great House Team 님, 2023년 10월 28일
Perfect review and we can't wait to see you again soon!

8/10 - 좋아요

Tommy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No Air-con
Had an amazing stay. Wish the room had Air-con tho.
2023년 9월에 1박 숙박함
답변 제공: The Great House Team 님, 2023년 10월 28일
thank you for your feedback and hope to see you again soon!

10/10 - 훌륭해요

Michael

연인과의 여행
Very nice property well located in the heart of Sonning. Room was clean and functional with a large and very comfortable king bed. The Coppa Club restaurant on-site is very good with a terrace and large garden leading down to the river. Staff are friendly and professional and helpful with cabs etc. I thoroughly enjoyed my stay here and would definitely come back
2023년 9월에 3박 숙박함
답변 제공: The Great House Team 님, 2023년 10월 28일
Perfect review and we can't wait to see you again soon!

10/10 - 훌륭해요

Holly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel, great location, would absolutely return!
2023년 9월에 2박 숙박함
답변 제공: The Great House Team 님, 2023년 10월 28일
Perfect review and we can't wait to see you again soon!

8/10 - 좋아요

Georgina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel with great location and atmosphere
What a fantastic location and really nice décor. Good value for money and buzzy atmosphere in the evening. We were there on the hottest night of the year and whilst provided with a room fan it was still really hot in the room - however any other time it was really comfortable with nice en suite. We will definitely be back.
2023년 9월에 1박 숙박함
답변 제공: The Great House Team 님, 2023년 10월 28일
Thank you for your feedback and do hope we will see you again soon- it's a lot cooler now!

8/10 - 좋아요

richard

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: The Great House Team 님, 2023년 10월 28일
Thank you for your feedback -Hope to see you again and achieve a 10/10 next time.

8/10 - 좋아요

Lucy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stunning location and lovely rooms. The rooms are hot unless you can tolerate the sound of the fan in the room, and could’ve done with more than 2 teabags. But have stayed often and will continue to visit The Great House, possibly one of my favourite places to stay.
2023년 9월에 1박 숙박함
답변 제공: The Great House Team 님, 2023년 10월 28일
thank you for your feedback and can't wait to see you again soon...Just dial 0 if there's any replenishments needed and we will deliver to the door :-)

10/10 - 훌륭해요

Jack

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: The Great House Team 님, 2023년 10월 28일
Perfect review and we can't wait to see you again soon!

10/10 - 훌륭해요

Wendy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful backyard and lovely rooms.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Samdra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: The Great House Team 님, 2023년 8월 27일
Thank you so much for your review and we can't wait to see you again soon!

10/10 - 훌륭해요

David

좋아요: 숙박 시설 상태 및 시설
Beautiful hotel Lovely food Outstanding service
2023년 8월에 1박 숙박함
답변 제공: The Great House Team 님, 2023년 8월 27일
Thanks so much for your review and we hope to see you again soon!

10/10 - 훌륭해요

Carey

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My friend and I checked in late as we were delayed at the event we were attending. We still had a friendly welcome when we did finally turn up. Our room was very comfy and had everything we needed. We were greeted by more friendly staff the next day and enjoyed a good breakfast. Just a shame that we were not staying longer, as our visit was very short!
2023년 8월에 1박 숙박함
답변 제공: The Great House Team 님, 2023년 8월 27일
Thanks so much for your review and we do hope to see you again soon!

8/10 - 좋아요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wedding Stay
Lovely hotel but our room was much much smaller than expect. Not a complaint, it was perfectly nice, I’d just book a different style if staying again so we had more room.
2023년 8월에 2박 숙박함
답변 제공: The Great House Team 님, 2023년 8월 27일
Thanks so much for your review and sounds like you stayed in one of our Cosy rooms 'small but beautifully put together' we think a Deluxe room would better suit you next time -still beautiful but a bit more space... now you know we do hope to see you again soon!

10/10 - 훌륭해요

Caroline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: The Great House Team 님, 2023년 8월 27일
Thank you for your 5/5 rating and we hope you will come stay with us again!

10/10 - 훌륭해요

Stephen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely setting and beautiful well furnished rooms that look and feel like show homes, very stylish and comfortable
2023년 8월에 1박 숙박함
답변 제공: The Great House Team 님, 2023년 8월 9일
Thank you so much for your feedback. We can't wait to see you here again soon!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent spacious room. Copper Club on site good for breakfast.
2023년 8월에 1박 숙박함
답변 제공: The Great House Team 님, 2023년 8월 9일
Thank you so much for your feedback. We can't wait to see you here again soon!

10/10 - 훌륭해요

LAWRENCE

2023년 8월에 2박 숙박함
답변 제공: The Great House Team 님, 2023년 8월 9일
Thank you so much for the 10 out of 10. We can't wait to see you here again soon!

10/10 - 훌륭해요

Julie

2023년 8월에 1박 숙박함
답변 제공: The Great House Team 님, 2023년 8월 9일
Thank you so much for the 10 out of 10. We can't wait to see you here again soon!

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great array of older buildings and its location on the river Thames
2023년 8월에 1박 숙박함
답변 제공: The Great House Team 님, 2023년 8월 9일
Thank you so much for your feedback. We can't wait to see you here again soon!

8/10 - 좋아요

Karen

2023년 7월에 1박 숙박함
답변 제공: The Great House Team 님, 2023년 7월 30일
Thankyou for your feedback and hope to see you again soon!

10/10 - 훌륭해요

Tamaal

좋아요: 청결 상태
2023년 7월에 1박 숙박함
답변 제공: The Great House Team 님, 2023년 7월 27일
Thank you so much and we do hope to see you again soon!

10/10 - 훌륭해요

Aimee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: The Great House Team 님, 2023년 7월 27일
Thank you for your feedback and and we do hope to see you again soon!

10/10 - 훌륭해요

Ian

2023년 7월에 1박 숙박함
답변 제공: The Great House Team 님, 2023년 7월 20일
Thank you so much and we hope to see you here again soon!

8/10 - 좋아요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely
Lovely place to stay in beautiful location.
2023년 7월에 1박 숙박함
답변 제공: The Great House Team 님, 2023년 7월 20일
Thank you so much and we hope to see you here again soon!

10/10 - 훌륭해요

Nick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: The Great House Team 님, 2023년 7월 20일
Thank you so much and we hope to see you here again soon!

10/10 - 훌륭해요

Gilly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely location, enormous bed, fantastic spacious bathroom/shower, very quiet, very clean, nice details / touches, fabulous toiletries.
2023년 7월에 1박 숙박함
답변 제공: The Great House Team 님, 2023년 7월 20일
Thank you so much and we hope to see you here again soon!

4/10 - 별로예요

Victoria

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
not impressed
The bed was unmade, the room was tiny, there was no bath, there was no coffee, and it was very expensive....
2023년 6월에 2박 숙박함
답변 제공: The Great House Team 님, 2023년 7월 12일
Oh dear but thank you for your feedback. You were in one of our smallest room type (Cosy) and only one of these rooms has a bath which is subject to availability and on request. Due to the hot weather the beds were not made up with a duvet , but instead a top sheet is left on the bed folded ready for the guest to place on top -this keeps it cool (rather than having it already on the bed which gives it time to heat up) thus helps with keeping you cool once in bed. Apologies for the confusion. A call to our 24 hour reception and we would have happily placed the top sheet on the bed for you and replaced the coffee bags too -there should have been 4 -apologies- I will mention this to our housekeeping team .We do hope you will come stay with us again and give us the chance to impress next time.

4/10 - 별로예요

Matthew

2023년 6월에 1박 숙박함
답변 제공: The Great House Team 님, 2023년 7월 12일
Thank you for your rating and do hope you'll return so we can make it a 10 next time.

8/10 - 좋아요

shaun

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place helpful staff
2023년 6월에 1박 숙박함
답변 제공: The Great House Team 님, 2023년 6월 28일
Thank you so much for your feedback we can't wait to see you again!

10/10 - 훌륭해요

Luisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really enjoyed our stay at this hotel. We had the apartment and we’re very pleased with the layout and decor. And a lovely bathroom! Thoughtful amenities provided including some fresh milk for tea and lots of water as it was hot. Located right at the river with a beautiful stretch of the Thames path literally on the doorstep. Dined in the coppa Club which was buzzy. Would happily return.
2023년 6월에 1박 숙박함
답변 제공: The Great House Team 님, 2023년 6월 28일
Thank you so much for your feedback we can't wait to see you again!

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: The Great House Team 님, 2023년 6월 28일
Thank you so much for your feedback we can't wait to see you again!

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sonning stay
Stayed in double deluxe room, very clean,amazing shower and toiletries, room large had everything we needed desk, comfy chairs, lovely bed, fan, fridge with milk and water replenished each day, teas coffee biscuits and lollipops. Room has safe, ironing board and iron and hairdryer
2023년 6월에 2박 숙박함
답변 제공: The Great House Team 님, 2023년 6월 28일
Thank you so much for your feedback we can't wait to see you again!

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved our stay here
We stayed at The Great House for a night as we were attending a wedding close by. It was the perfect stay for us. We were able to arrive late, check in was quick and easy and our room was perfect with everything we needed. The hotel has been renovated and has been beautifully and tastefully modernised, with lovely warm muted colours and a contemporary luxurious feel. It made our whole weekend perfect.
2023년 6월에 1박 숙박함
답변 제공: The Great House Team 님, 2023년 6월 28일
Thank you so much for your feedback we can't wait to see you again!